Barchester Care Awards 2022 Categories

Our Barchester Care Awards celebrate excellence in the quality of care we provide, by recognising those individuals and teams that make a difference to the lives of the residents and patients we support.

The 18 categories have been created to reflect excellence in a whole variety of roles across the company, ranging from ‘Registered Nurse of the Year’, to ‘Learner or the Year’ and ‘Health and Safety Champion’ and the ‘Customer Service Award’.

Judging Process

Barchester's Divisional Directors will select the Divisional Winners for each category for their division.

The Divisional Winners will be contacted by the judge for that category to discuss their nomination, and the National Winners will be chosen.

All Divisional Winners will be invited to a special awards luncheon held in Manchester on the 12th October 2022, where the National Winners for each category will be announced.

Please click here to leave a nomination. The closing date for this years nominations is 29th May 2022.


The categories this year are:

1. Carer of the Year

This award recognises the vital role of the carers in providing quality care to the residents, patients and relatives we support and their role in supporting the home or hospital team. Showcasing dedication, sensitive handling of matters of importance to residents or patients, and enhancing the lives of those in their care will all be taken into account.

2. Registered Nurse of the Year

This award will be given to a Registered Nurse who has demonstrated a high level of dedication to the staff teams, residents, patients and relatives they support, in addition to maintaining training and demonstrating outstanding clinical and leadership skills.

3. Learner of the Year

This award is for an individual who exhibits enthusiasm and commitment to their learning and on-going career development. They will have developed their skills through opportunities provided by Barchester, and can demonstrate how their training has helped them to provide a higher standard of care and support, and show how it has contributed to their career development.

4. Dementia Care Champion

This award will be given to an individual who has championed person-centred care for those living with dementia. The winner will able to showcase how they have made a real difference to the lives of residents living with dementia in our homes or hospitals.

5. Activities Coordinator of the Year

This individual will have made an exceptional contribution to the health and happiness of the residents or patients they support in organising and delivering person centred engaging and stimulating activities, events, outings and entertainment. They will engage, enrich and inspire residents, patients and colleagues alike in their creativity and be able to showcase and evidence a wide range of activities that stimulate mind, body and soul.

6. Hospitality Champion

Providing excellent hospitality within a care home or hospital is vital for the well-being of residents, patients and relatives. This award will be made to an outstanding individual within a hospitality role who can demonstrate the passion, commitment and teamwork needed to make a real difference to those living within our homes and hospitals.

7. Team of the Year

Teamwork is key at Barchester. By working as a team with our colleagues on shift, in the wider home, with support teams or with external partners we can make a positive impact on the care delivered to our residents, patients and relatives. This award will be made to a staff team who have developed and maintained an outstanding standard of care and customer experience, and a team ethos within their care setting.

8. Maintenance Champion

This award recognises a maintenance team member who has displayed excellence and diligence within their discipline. This individual will have positively influenced residents, relatives, and staff colleagues whilst carrying out the responsibilities of their role. Excellent maintenance standards, a safe environment and statutory documentation will all be paramount when selecting the winner of this award.

9. Home Administrator of the Year 

The winner of this award will be an individual who carries out the daily tasks of their role to a high standard, including effective debt management, and their contribution has had a positive impact on both the residents and staff within their home or hospital, and on the customers they support.

10. Community Engagement Award 

This award recognises the contribution made by a Community Engagement Team or individual to establish their home or hospital as part of the local community. This team or person will be able to demonstrate how they have engaged with local community groups, both in person and over Facebook, and showcase the positive effect the community engagement has had on resident well-being.

11. Barchester's Charitable Foundation Award

This award recognises a Barchester employee or resident who has demonstrated outstanding support to Barchester’s Charitable Foundation and its work within the community. This individual will either have supported an application on behalf of someone in their local community or led fundraising and promotion on behalf of the Foundation.

12. Health and Safety Champion

This award recognises the outstanding contribution made by the nominated Health and Safety Champion in the pursuit of safety within Barchester. The successful individual has embodied the principles of safety first as a dedicated and committed team player. Through influence and challenge, the champion has driven forward standards of excellence and ensured that safety has been maintained for the benefit of, residents, patients, colleagues and visitors. This award recognises such achievement in the promotion of a positive safety culture through the provision of appropriate support and encouragement.

13. Care Practitioner of the Year

This award recognises the outstanding contribution of an individual to the clinical team within the home. The winner will be able to demonstrate how the Care Practitioner role has enhanced their care delivery for their residents and has supported and developed carers within the home.

14. Chef of the Year

This award will be made to a chef who shows exceptional ability in providing well-balanced, nutritious and delicious food, as well as tailoring menus to residents’ preferences and dietary requirements. The winner will be able to demonstrate how food hygiene standards have been met within the home or hospital.

15. Customer Service Champion

This award will be made to a team member who demonstrates a high level of customer care for residents, families, colleagues or the wider community of the home including health care professionals. The winner will be able to demonstrate how they engage and interact with others in a positive, enthusiastic and cheerful manner acting as a role model for others and creating a warm, friendly and supportive home or hospital environment, and this has been recognized by others in the form of compliments and positive feedback recorded.

16. Garden of the Year

This award recognises an outstanding garden that significantly enhances the quality of life of residents, relatives and staff. This well maintained and beautifully created garden will use a variety of seasonal plants and colours to provide interest all year round, as well as creative displays and provision for wildlife (such as bird feeders). This accessible garden will provide a range of seating, and areas for outdoor activities.

17. Volunteer of the Year

This award will be presented to an individual who shows real passion and dedication by freely giving time and energy at one of our homes or hospitals. The winner will be someone who has enriched the lives of the residents and patients we care for while providing support to the home or hospital team in making the environment a happy place to live.

18. Resident Ambassador of the Year

This nominee should share their zest for life with others, be well respected and beloved by staff and residents alike, acting as a voice on the views of other residents within the home on the day-to-day management in the home, supporting with tasks such as monthly meetings, planned activities and events, or meeting visitors looking for a home for a loved one to share their positivity and experience of living there. The winner of this category will be a team player, sharing their views in support of the home and acting as the voice of those unable/unwilling to express themselves.

Please click here to leave a nomination for this years award.