Lucerne HouseBarchester Healthcare
Lucerne House Care Home

Lucerne House Care Home

Chudleigh Road, Alphington, Exeter, EX2 8TU
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Nursing care
Residential care
Dementia care
Respite / Short stay
Services for under 65
manager
Sally Coletti
General Manager
For friends and family01392 422 905

Lucerne House Care Home in Exeter

Our purpose-built nursing home is surrounded by beautiful grounds and situated in the pretty Devon village of Alphington on the outskirts of Exeter. We provide first class 24-hour nursing care, alongside expert care for people living with dementia. We also offer personalised care and support for people with multiple sclerosis or a physical disability and we provide care for older people in need of support or with nursing needs. Spread over three distinct units Lucerne is the perfect care environment. 

Dementia Care

We also provide specialist support for individuals living with dementia in our bespoke Memory Lane Community, where care is focused on independence, dignity and choice, with a person centred approach. We have also invested in a 'Magic Table' for our home, an interactive light projector designed to support people living with dementia through mentally and physically stimulating games.

Staff at our nursing home have worked with Dementia Care Matters to improve the quality of life for the people living here in our Memory Lane Community and achieved the independently awarded confirmation of quality of Butterfly Service status in September 2013. The home has extensive secure and wheelchair accessible gardens, including a sensory garden. Personalised care planning feeds into an activities programme supported by our award-winning activities co-ordinator, an enthusiastic staff team and a music therapist. Contacts with local medical services are extremely strong, with the local GP running surgeries twice a week, and a well-established role in the life of the home and its care planning.

You’re welcome to come in to see what we have to offer.

brochure
Our 'Paying to live in a care home' guide is designed to try and help you understand more about the funding options available and what to consider when choosing a care home.
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Types of care

We pride ourselves on the delivery of first class, person-centred care, whether it be for younger disabled persons, elderly frail, or dementia residents, the focus is the same: independence, dignity and choice. This can be demonstrated time and time again in testimonials and feedback from families, several of whom come and visit daily. 

Learn more about Lucerne House Care Home

Nursing care

Residential care

Dementia care

Respite / Short stay

Services for under 65

brochure
Read our brochure 'Enriching the lives of people living with dementia' for more information on our support.
Discover more about our events and activities
brochure
Read our brochure 'Providing great quality care and wellbeing' for more information on how we're here to help you and your loved one.
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Facilities

Day trips

Internet access/wifi

Nutritious & delicious menus

Digital care planning

Amenities on site

Access to kitchen facilities
Activity classes
Activity room
Bar/café

Care duration

Accept direct referrals
Accept referrals from local authorities
Emergency placements
Long-term placements

Accommodation

Electric profiling bed
En-suite toilet
Furnished rooms and own furniture welcomed
Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.
team

Sally Coletti

General Manager

Hi, my name is Sally Coletti, and I am the General Manager here at Lucerne. Welcome to our website!

I qualified as an RGN from Plymouth University. I am a passionate nurse with a wealth of experience, which includes over 6 years’ experience in A&E departments, and I was the team lead for a team of community nurses in Dorset.

I have a very active role in the lives of all residents, ensuring patient-centred care is delivered by every member of staff to a high standard. In my time as a nurse, I have gained valuable experience and knowledge around caring for the elderly and terminally ill patients. I believe that a holistic approach is crucial to providing gold standard care for the individual and their families.

Making the decision to move yourself or your loved one into a nursing home can be a daunting experience, but I am here to help with that journey, ensuring the decision to move is a positive one, and I will alleviate those fears and anxieties by talking you through that transition.

I will ensure that you or your loved ones are the most important at all times by listening and answering all of those questions you may have. I regard myself as a competent and supportive nurse who empowers and motivates residents to live a fulfilling life.

our staff

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
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Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

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Life at Lucerne House Care Home

Life at our home is composed of many key elements, not least of all, a dedicated team who strive to deliver high quality care, exciting activities and delicious food for the individuals we support. These services are enhanced by our excellent facilities, which serve to make residents’ time here as comfortable as possible.

Food & Nutrition

food

Our fantastic catering team are always on hand to prepare tasty and nutritious food with fresh, seasonal produce that is cooked to the highest of standards.

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Activities & Events

activities

Our varied activities programme reflects the dedication of our skilled staff, who bring a certain uniqueness to the home, which can&apost be found anywhere else.

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Care & Facilities

care

Our home is equipped with a number of facilities and features that serve to enhance the lives of those we support.

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What people say about us

quality

Lucerne House Care Home in Exeter

CQC Overall rating

Outstanding

31 October 2019

See the report

Your next steps to finding care

Our team are here to help you when you are ready to talk about the care and support you need. Please call our team to arrange a visit and come and take a look around our home.

Call our team

Call our team for more information about our care home and to arrange a visit. Phone lines are open 8am-8pm

01392 330 688
Send a message

We'll be happy to answer your questions about the next steps for moving into our care home. Send us a message online

Download a brochure

Download our brochure to find out more about life in our care home

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what's included in our contract.

View typical feesView Our ContractPaying to live in a care home guide
Lucerne HouseBarchester Healthcare

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