Austen House Care Home in Reading

Hello. My name is Simona, and I am the Senior General Manager here at Austen House. Welcome to our website.

Thank you for taking the time to read this. I love to see prospective residents, families and friends, new members of staff and the local community taking an interest in our community.

My role is to ensure that we deliver what we say we do. I am responsible for overall service delivery to our residents and community, inspiring and leading the team and to ensure high standards of governance and compliance are achieved.

I trained as a nurse in Italy, and worked there for 20 years in that capacity. The last 7 years before leaving Italy I had the privilege of serving the public healthcare sector through managing and leading frontline hospital services. In 2017, I came to the UK and joined the NHS, which I was particularly proud of. I have learnt a great deal from these colleagues along my career journey.

I truly believe in the values of responsibility, integrity, kindness, compassion and doing what I can for others. The care sector has afforded me the opportunity to ‘live’ these values in the workplace, for which I am truly grateful.

After serving in the NHS, I was immediately drawn to Barchester because of the culture and principles the organisation aspires to.

I am now passionately working with the community and my team here at Austen House to take the home’s services forward. My team and I are fully committed to embedding the Barchester Values: RESPECT, INTEGRITY, PASSION, EMPOWERMENT and RESPONSIBILITY.

My door is always open to the community, family, residents and staff: do not hesitate to come and talk to me should you need anything or if I can assist in any way.

Thank you for your interest in our lovely home.