Meet the Hilderstone Hall Care Home Team
Great care is delivered by great people and a committed and well-trained team, with a caring and inclusive view on life. From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:
Charlotte Lownds
General Manager
Hello, I'm Charlotte, the Acting General Manager at Hilderstone Hall. I joined the home in early 2024, initially as a Bank Nurse before progressing into the post of Deputy Manager and now acting General Manager. I had previously visited Hilderstone Hall when working for the NHS as a Community Nurse and Practice Nurse, and I was delighted to have the opportunity to work here. The home is stunning. I was drawn to the beautiful countryside setting and the residents and staff here are remarkable.
I am a Registered General Nurse and have additional qualifications alongside my nursing degree in disease management, specialising in diabetes and respiratory conditions. I am passionate about encouraging and promoting high standards for delivery of person-centred holistic care. Outside of work I am kept busy with my family, my two pooches, and I am a lover of holidays – I always make sure the next one is in the planning!
I look forward to welcoming you and your family to Hilderstone. The team and I are always here to help.
Useful guides and information
Our Guides
Here to help you make the right decision about your care requirements
Download our helpful guides
Care & Facilities
Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.
Find out more about our care & facilities
Food & Nutrition
We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.
Find out more about our food & nutritionYour next steps to finding care
Our team are here to help you when you are ready to talk about the care and support you need. Please call our team to arrange a visit and come and take a look around our home.
Call our team
Call our team for more information about our care home and to arrange a visit. Phone lines are open 8am-8pm
01889 861 845 Enquire nowSend a message
We'll be happy to answer your questions about the next steps for moving into our care home. Send us a message online
Our fees and contract
We want to be as transparent as possible about how we charge for the different services we provide as well as what's included in our contract.
Email us
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Search For Another Care Home
Start your Care Home Search using the Barchester care home finder to locate our local care home near you or view our complete Barchester care homes list.
Find a care homeWorking In Our Care Homes
When you join the Barchester family, we don’t just want you to feel valued, we want you to truly love what you do. This is your chance to make a difference every day.
Careers at Barchester
Lawton Rise Care Home
Stoke-on-Trent ST6 5QS
21.07 miles from Hilderstone Hall Care Home
Lawton Manor Care Home
Stoke-on-Trent ST7 3DD
24.66 miles from Hilderstone Hall Care Home
The Spires Care Home
Lichfield WS13 8JD
27.95 miles from Hilderstone Hall Care Home
Frequently Asked Questions
Hilderstone Hall Care Home offers Nursing care, Residential care, Dementia care, Respite / Short stay.