Reviews for Wadhurst Manor Care Home

"The staff at Barchester Wadhurst Manor Care Home looked after my father when he spent three weeks of respite care at the home. All the staff were both efficient and kind and my father was very well looked after. His health improved during his three-week stay so that he was able to return to his own home after his respite care. I would recommend Wadhurst Manor Care Home to anyone who is elderly or has an elderly relative and who needs care. Many thanks to the staff."

L S
carehome.co.uk rating: 4.58 out of 5

"The staff at Barchester Wadhurst Manor Care Home looked after my father when he spent three weeks of respite care at the home. All the staff were both efficient and kind and my father was very well looked after. His health improved during his three-week stay so that he was able to return to his own home after his respite care. I would recommend Wadhurst Manor Care Home to anyone who is elderly or has an elderly relative and who needs care. Many thanks to the staff."

L S
carehome.co.uk rating: 4.58 out of 5

"I can't put into words how grateful we are to everyone at Barchester Wadhurst Manor. From the first moment we stepped through your door, we knew mum would be totally cared for and we were not wrong. The warm, loving and welcoming environment you all create, feels like a true home and it's clear that you genuinely care about the well-being and happiness of everyone in your supervision. The exceptional patience, love and kindness every single one of you gave mum and dad was amazing. You make every day special. It has brought us great comfort to know that mum has been in such capable and loving hands. You really do spread the love. You put mum 'back together again' and put a sparkle back in her eyes and I am so grateful for that. Thank you, thank you, thank you. You truly make a difference in so many lives."

Nikki S
carehome.co.uk rating: 5.00 out of 5

"I can't put into words how grateful we are to everyone at Barchester Wadhurst Manor. From the first moment we stepped through your door, we knew mum would be totally cared for and we were not wrong. The warm, loving and welcoming environment you all create, feels like a true home and it's clear that you genuinely care about the well-being and happiness of everyone in your supervision. The exceptional patience, love and kindness every single one of you gave mum and dad was amazing. You make every day special. It has brought us great comfort to know that mum has been in such capable and loving hands. You really do spread the love. You put mum 'back together again' and put a sparkle back in her eyes and I am so grateful for that. Thank you, thank you, thank you. You truly make a difference in so many lives."

Nikki S
carehome.co.uk rating: 5.00 out of 5

"Good, sympathetic treatment of a friend, sent here as a "hospice" from hospital for final two weeks of life. A nice place, good staff, one member of staff, in particular, is very helpful."

M T
carehome.co.uk rating: 4.43 out of 5

"Good, sympathetic treatment of a friend, sent here as a "hospice" from hospital for final two weeks of life. A nice place, good staff, one member of staff, in particular, is very helpful."

M T
carehome.co.uk rating: 4.43 out of 5

"Have used this home as a respite for my husband; they have been superb, and their care has been exemplary. He has been very happy there. The facilities were great, and the entertainment was really good and professional. I would have no problem in recommending them."

D F
carehome.co.uk rating: 5.00 out of 5

"Have used this home as a respite for my husband; they have been superb, and their care has been exemplary. He has been very happy there. The facilities were great, and the entertainment was really good and professional. I would have no problem in recommending them."

D F
carehome.co.uk rating: 5.00 out of 5

"The staff here are very caring. Food good, I am very happy here."

K B
carehome.co.uk rating: 4.33 out of 5

"The staff are very warm and caring. I feel very reassured that my husband is well cared for."

A B
carehome.co.uk rating: 4.83 out of 5

"Wadhurst Manor is an incredible care home full of kind, gentle carers and warmth. It is kept absolutely immaculately by the housekeeper who is an absolute gem and goes over and above her role. My Grandmother moved here from another home in August and she has been completely rehabilitated. When she moved she was unable to walk unaided, read or construct sentences. She can now do all of the above and is so happy again. She now has her sweet twinkly smile back. She is dressed beautifully every morning with much thought as she loves her jewellery, purple clothes and hair styled. I cannot thank the amazing carers on Amber Ward enough for what they have done for her and giving her the light back in her life. There is a kind carer who is out of this world and my grandmother absolutely adores her so thank you so much to this incredibly hardworking young lady. I always know when she’s working before I see her as my Grandmother is so alert and jolly. Thank you so much again."

N M
carehome.co.uk rating: 5.00 out of 5

"The staff are very friendly, kind, caring and happy."

R F
carehome.co.uk rating: 5.00 out of 5

"All the staff at Wadhurst Manor have always been welcoming, understanding and supportive both to my mother and family. The feeling of it being a happy community is wonderful. No sitting in front of a TV all day here! The entertainment and activities are fab and include everyone with a wide variety of things to be involved in. This goes hand in hand with all the great care they provide. After worrying so much about Mum having to move to a home and whether she would settle, I am so pleased and relieved I found Wadhurst Manor."

Louise C
carehome.co.uk rating: 5.00 out of 5

"Very nice decor and furnishings and creativity around the building. Very good choice of food. Activities and social activities - there really is something for everyone here and much effort goes into understanding each person. Residents are treated seriously with love and respect. Good clinical skills."

L W
carehome.co.uk rating: 4.50 out of 5

"My father came here three weeks ago to be assessed for his future needs. We were made welcome straight away by all the staff. Dad is very happy here and looks better in himself already. A very relaxed and friendly environment."

Janine G
carehome.co.uk rating: 4.58 out of 5

"Everything is excellent."

Rosemary P
carehome.co.uk rating: 4.58 out of 5

"The home is always very welcoming and friendly. The manager is always happy to see you and polite. The home is always clean and tidy. My grandad is a bit of a struggle to get up each day. But the care staff do the hardest to make sure he's up on time for lunch, where he eats a lovely nutritious meal with lots of choice. Overall since the new manager, I feel the home is positive and things are looking up. Would like to see more outings for the residents and wider choice of activity."

B M
carehome.co.uk rating: 4.42 out of 5

"This facility is excellent, but what makes it so special is the care, attention, warmth and love of the staff. Having seen this for myself, I find it hard to put into words but my best description would be that the staff at Wadhurst Manor are an extended family."

Mark P
carehome.co.uk rating: 5.00 out of 5

"I visit at least twice a week, I find everybody so helpful and friendly. Nothing is too much trouble. The food is excellent and presented beautifully. The entertainment is enjoyed by everybody. I particularly like the way they send people on their what when they have passed on, very moving. I hope that in future years, I will have a place at Wadhurst Manor."

Stella N
carehome.co.uk rating: 4.83 out of 5

"My mother has now been a resident for a year. During this time, there have been some management ups and downs but the carers have taken excellent care of her. Always kind, they know the residents very well and always go the extra mile for them."

J C
carehome.co.uk rating: 3.92 out of 5

"As a relative, I have been so impressed by the immediate feeling of warmth as you enter Wadhurst. The staff are unfailingly good-humoured and kind. They treat the residents with gentleness and bring a sense of fun into their lives. The activities, the seasonal decorations and the accessibility of the lounge/coffee area are all so important in bringing a lightness to the atmosphere."

R G
carehome.co.uk rating: 4.67 out of 5

"My mother has been a resident here for the last 15 months. She has received very good care from attentive, giving and friendly staff."

S W
carehome.co.uk rating: 4.08 out of 5

"The care home is situated in a beautiful setting. When a resident fell over, the staff members were fantastic. One laid down on the floor to comfort the resident and to provide support. He was aided immediately and professionally and it gave me real reassurance in the high quality of care given here. My Great-Aunt is happy here, the staff treat her like an old friend. Absolutely fantastic care here."

Sophie H
carehome.co.uk rating: 5.00 out of 5

"The care provided was overall very good. Staff very friendly and caring, food was good although portion sizes could be bigger for visitors and those residents that have larger appetites asked if they would like more. I have noticed that staff are overstretched on the first floor. Two staff does not seem in my opinion enough, especially when one goes on break or is called elsewhere. Patients have to wait long periods at times for toilet assistance, etc."

L P
carehome.co.uk rating: 4.50 out of 5

"I have found Wadhurst Manor to be a most welcoming home from the very beginning when my mother arrived in June for respite. Over the weeks she has been very well cared for and looks really well. I cannot fault any of the staff with their attentive manner to Mum and indeed helping me and answering any questions or concerns I may have in this settling in process. My only criticism would be that the bedrooms are rather dreary and dark and I feel not cleaned to a high standard. Regarding activities, I would like to see more outings and a little more going on at weekends. The gardens need a lot of attention as currently, they look a mess - in need of green fingers and TLC like the residents."

M W
carehome.co.uk rating: 3.83 out of 5

"A great relief to find a home with all staff dementia trained and secure, yet homely units for dementia residents. Good sized rooms and the ability to bring in your own familiar furniture and furnishings. Good range of activities and days out to choose from. Helpful and understanding staff."

S B
carehome.co.uk rating: 4.75 out of 5

"Care is good and staff are very friendly and helpful. My mother is well looked after which is what my brother and I wanted. It takes away the worry we had when she was living alone with carers coming in 3 times a day."

Bruce L
carehome.co.uk rating: 4.00 out of 5

"They have built a great team at Wadhurst and both my parents have bee fortunate enough to be residents. Nothing is too much trouble."

Paul R
carehome.co.uk rating: 4.75 out of 5

"The staff are always friendly and helpful and the home feels welcoming. I am more than satisfied with the care that my friend receives. It is good to know that visiting is not restricted."

Heather C
carehome.co.uk rating: 4.33 out of 5

"I find the home very welcoming and homely place. The garden could do with a little TLC. The staff and nurses are very helpful but could have more activities on weekends and more trips out because my father loves to go out."

Joanne M
carehome.co.uk rating: 4.25 out of 5

"As a casual visitor from 'away', I am always impressed by Barchester homes (my mother was in a Barchester home also). My main observation of Wadhurst is that there always seems to be a shortage of staff. Staff at the home are always friendly and helpful in very difficult situations."

Susan J
carehome.co.uk rating: 4.33 out of 5

"Very pleasant care home. The extremely nice atmosphere. Ten out of ten, altogether, we highly recommend it."

Mark C
carehome.co.uk rating: 5.00 out of 5

"A home of joy, cheer and inclusiveness that brings out the best in all the residents, due to the diligence of all the attentive staff."

Mary M
carehome.co.uk rating: 5.00 out of 5

"I am pleased with the care my relative is receiving particularly in Amber Wing. The nursing and care team and their relationship with both myself and my relative has made this particular journey bearable."

Joyce R
carehome.co.uk rating: 4.67 out of 5

"My mother has been a resident of Wadhurst Manor for almost three years. She suffers from severe dementia. The care, during this time, has been excellent. On arrival her physical health was poor; she is now much improved. The nursing care has been exemplary. Wadhurst is a happy place and has contented residents. The range of activities ensures residents are happy and fulfilled."

S B
carehome.co.uk rating: 4.92 out of 5

"It was a shock for my wife and me, as well as mum, for her to move to the dementia wing of a nursing home, but the staff at Wadhurst kindly helped the three of us with this transition. Now, when we take mum for a 'walk' she quickly asks to be taken back to her new friends. It means a lot to know that she is being cared for so well - thank you."

Richard H
carehome.co.uk rating: 4.91 out of 5

"I was extremely likely to recommend this home in that I think the home is really nice and the carers are wonderful. Kind and patient and so dedicated - I have recommended 3 people and times it hasn't worked out. So now I feel unlikely to recommend it. Reason No 1 - On Amber, we have a resident who screams HELP almost continually. Reason No 2 - Two ladies were frightened by another male resident."

A A
carehome.co.uk rating: 5.00 out of 5

"My brother has lived happily at Wadhurst Manor for nearly 5 years now. He was very poorly when he arrived and unable to look after himself anymore. With loving care and interest in him as an individual, Wadhurst Manor has made a new man of him! He says he feels part of a community - not only the community of the home, where he has made real friends amongst the other residents, staff and volunteers, but also of the wider village community. Wadhurst Manor is very good at involving the village in activities it organises and connecting with the local U3A, the parish church and schools and youth groups. I'd say the quality of my brother's life has improved and his social world has enlarged at a time when he might have had a very bad outlook indeed, and Wadhurst Manor is to be heartily thanked for this transformation."

Maggie A
carehome.co.uk rating: 5.00 out of 5

"Very friendly and cooperative. Plenty of staff and fun events."

Michael B
carehome.co.uk rating: 4.25 out of 5

"Wadhurst Manor is well run and provides a high standard of care. It goes beyond the minimum of doing 'just enough'. Staff are hard-working and show real commitment to residents' wellbeing. A family can be sure that nursing staff know the resident well enough to be able to identify and address problems, should the need arise. Dementia care, in particular, is of a high standard."

R W
carehome.co.uk rating: 4.92 out of 5

"Always very clean, very friendly and welcoming. Never has a bad smell when walking through the door. It just shows how a good care home can be run."

Jeannie D
carehome.co.uk rating: 5.00 out of 5

"Very impressed with Wadhurst care home. The grounds are attractive, tidy and well maintained. Cosmetically, the home is of a very high standard. The interior is spacious, light and tastefully decorated. Residents have a wide range of activities to participate in each week or can opt to have quiet times. 1:1 life at Wadhurst is fun and active. Menus are designed to take residents likes/dislikes into consideration - based on fresh produce, cooked to high quality. The staff, management, nurses, carers, catering and activities are what makes the home - creating a warm, family feeling in the home, whilst delivering professional, high-quality person-centred care."

P B
carehome.co.uk rating: 5.00 out of 5

"My mother is very happy at Wadhurst Manor Care Home. She has been there for two and a half years. The food is excellent and the staff are friendly and caring. The only let down is the agency staff that unfortunately have to be employed because of the shortfall in permanent staff. A problem throughout the rest of the UK."

Edwina M
carehome.co.uk rating: 4.17 out of 5

"Everyone is so friendly and helpful. My granny has been really looked after and made to feel welcome. The carers are truly caring. There are so many options of activities and every day, there is always something to look forward to. Thank you."

Diana M
carehome.co.uk rating: 5.00 out of 5

"The staff at Wadhurst Manor have shown considerate patience, understanding and support for what has been a very difficult time for our family. Their level of care, food and surroundings are all excellent."

Alison G
carehome.co.uk rating: 4.83 out of 5

"A lovely friendly atmosphere very caring staff. Quite content."

Marjaorie G
carehome.co.uk rating: 4.82 out of 5

"A very caring, kind environment."

Leslie G
carehome.co.uk rating: 4.82 out of 5

"This is the third time I've been to Wadhurst Manor. Generally I'm happy to stay there but I do think standards have fallen, reduced staff, too many agency workers. They try hard but need more training. The long term staff cannot be faulted. Management are very good but I feel their hands are tied in regards to finance. I was in business for fifty years and know expenditure has to be in check. But I learnt a lot that sometimes cutting back on wages can be sighted."

John C
carehome.co.uk rating: 3.92 out of 5

"Following a broken hip and 4 weeks in hospital where staff levels prevented recovery, my wife moved to Wadhurst Manor. She soon started to recover. After the hospital ward, her room overlooking the garden was a great improvement. She is much calmer and I am pleased that she has settled in so well."

Ian R
carehome.co.uk rating: 4.67 out of 5

"Professional management team who assessed my mother in hospital with very little notice. Staff always friendly, chat and helpful. A good size balcony on the dementia wing (memory lane) so residents can safely go outside. Baskets along the hallways with items for residents (handbags, hats, teddies etc). Full activity programme every day. The setting is very nice with secure gardens open for residents to walk out in. Chef has made something my father wanted."

Jane R
carehome.co.uk rating: 4.92 out of 5