Reviews for Wadhurst Manor Care Home


20 reviews
Read Our ReviewsWhat our families say on carehome.co.uk
"Thank you all for the wonderful week I have so enjoyed with you at Wadhurst Manor! An operation was planned for me a quite short notice; on realising that I would need a little while to recover, I asked if it was possible to book into Wadhurst Manor, and, wonderfully, there was a room free for the exact time needed! I was happy to book in, and my family brought me straight from the hospital a day after the successful surgery. I found the warmth of my welcome, the friendliness of all the staff, their courtesy, car, kindness, thoughtfulness and helpfulness heartwarming; in fact, I have run out of words to describe the lovely week! I thought of it as a holiday, an experience I will always remember with joy and thankfulness. Every family member and friend visiting me noticed the peaceful, friendly atmosphere and joined me in my enthusiasm. I wish to express my gratitude to each person of the outstanding staff who made this respite holiday so special."
P C
carehome.co.uk rating: 5.00 out of 5
"Very friendly home. Staff work very hard and are very helpful. Residents are well cared for. There is a full programme of activities. Food smells and looks good. Rooms are very spacious."
D B
carehome.co.uk rating: 4.67 out of 5
"My aunt stayed at Wadhurst Manor for one week over the Christmas period. She had a lovely time and would like to go back. The staff were friendly and caring. My aunt was on the residential floor. Unfortunately, when we came to collect my aunt to take her home she was still in bed. This was due to lack of communication but the carer on duty soon got her up and ready to leave. The carer was not aware my aunt was leaving on that day."
L F
carehome.co.uk rating: 4.92 out of 5
"This has been my husbands first respite break. I left him knowing he would be safe and well looked after and he was. Thank you all so much."
Alison S
carehome.co.uk rating: 5.00 out of 5
"My husband became a resident this week and my family and I have been absolutely blown away by the professional, caring and friendly staff which enabled my husband to settle in so well. The whole process could not possibly have gone smoother and we are so grateful to the manager and his wonderful caring team. His room is very clean and spacious, the food is nutritious and delicious/nutritious and the daily activities he has enjoyed this week were plentiful, enjoyable and stimulating. I was dreading how my husband would feel once he became a resident and I can honestly say the management and staff could not have done anything more or better and it is wonderful to know that my husband is now safe and so well cared for. I would wholeheartedly recommend Barchester Wadhurst Manor."
Pam T
carehome.co.uk rating: 5.00 out of 5
"The care staff were very understanding and attentive to my husband's likes and interests even thinking to take him on an outing to the local fire station (he's an ex-firefighter). Played the music he loves. The visiting therapy animals were wonderful as well."
Julie N
carehome.co.uk rating: 5.00 out of 5
"The staff and level of care is excellent. Nothing is too much trouble for them; always happy and cheerful."
G L
carehome.co.uk rating: 5.00 out of 5
"Following a very serious illness last year, the very hard decision came to put my dear mother into care where I knew she would receive the help she now needed. After an extensive search, I found Wadhurst Manor care home, where to my great relief; mother has settled into like a duck in water. I haven’t seen her this settled and happy for years. It is a great comfort to me, especially at this present unsettling time to I know 100% that my mother is safe and being looked after by the fantastic team. The staff work tirelessly to keep the residents fed and watered, clean and healthy and very much entertained... I am very grateful to you all; thank you?"
Lucy J
carehome.co.uk rating: 4.83 out of 5
"All during the lockdown period my husband has been continuously cared for and looked after in a most professional manner. He is a long term resident and has always been treated as one of the Wadhurst Manor family. It is his home and I am reassured that even when circumstances as now only allow outside, supervised visits, he remains settled, seems happy and content. I cannot thank the staff enough."
K B
carehome.co.uk rating: 4.08 out of 5
"For the short time, my husband was in Wadhurst Manor, the attention and care received was excellent. Also, the kindness and support given to myself and son by the management was beyond excellent."
M M
carehome.co.uk rating: 5.00 out of 5
"My husband has been diagnosed with Nonfluent Primary Progressive Aphasia which takes away many abilities including the ability to communicate. Therefore, it was a huge step for me to consider my husband going to a care home for respite especially in these current times. In the event, because of personal circumstances, my husband stayed at Wadhurst Manor for six weeks. I feel we were both dealt with kindly and with courtesy during this time. I was concerned and worried but I had advice and help where it was needed. My husband has indicated he enjoyed his holiday, particularly the food! I know how hard-pressed the staff are, dealing with dementia clients but I feel my husband had good care and has come home happy and content."
Linda B
carehome.co.uk rating: 4.83 out of 5
"Staff very friendly and helpfully attend to any needs. Nurses promptly answer or obtain answers to any medical problems and carefully watch that I safely self medicate. Variety of food is good and well cooked. I am quite happy here and enjoy many activities."
H H
carehome.co.uk rating: 5.00 out of 5
"This place is a nice home. I love it here."
J S
carehome.co.uk rating: 5.00 out of 5
"Gives me a life. Freedom of the landscape (window). Marvellous Care."
Margaret B
carehome.co.uk rating: 5.00 out of 5
"Was able to visit my friend in comfortable and secure visitors pod. My friend is very well considering the lockdown and in good spirits."
Deborah B
carehome.co.uk rating: 5.00 out of 5
"Good food. The carers are kind."
David H
carehome.co.uk rating: 5.00 out of 5
"My husband has been here for 2-years now, and I can honestly say I could not have been happier with everything about Wadhurst Manor. My sons totally agree with me."
Charmaine H
carehome.co.uk rating: 5.00 out of 5
"I came here courtesy of the NHS and my social worker while waiting for my second operation to re-attach my hip to my pelvis. It is lovely here and I have been very well looked after. The food has been excellent and this staff are really nice, helpful and respectful."
Peter S
carehome.co.uk rating: 5.00 out of 5
"Dad had increasing nursing requirements, which could no longer be met at home. Due to Covid times, Dad went to Wadhurst Manor, which he had not seen. He likened it to a hotel, he received a really great standard of care. The staff were very quick to react to any changes in his condition and get him additional professional help he required. As his condition deteriorated, he received compassionate, personable end of life care. This comfort and wellbeing were at the forefront of his care, and for this, I will always be grateful, especially in these times when we were completely relying on the staff."
A R
carehome.co.uk rating: 5.00 out of 5
"I have nothing but praise for the excellent team at Wadhurst Manor. Anyone who has had to make the decision to put a loved one into 24-hour care will know how devasting this can be. The team have looked after my dad as if he was their own relative. They welcomed him into their family and have dealt professionally and kindly with his inevitable settling in problems and confusion. My heartfelt thanks to them all."
Karen S
carehome.co.uk rating: 5.00 out of 5
"I'm happy, everyone is so kind and helpful. The food is excellent with a good choice."
Audrey H
carehome.co.uk rating: 5.00 out of 5
"Very lovely room. Lovely views over the countryside. Lots of wildlife outside to look at. Comfortable furniture and the food is lovely."
Angela W
carehome.co.uk rating: 4.92 out of 5
"I have lived here for 5 months and really enjoy it. I find the staff very friendly and the food is pretty good. Also, I like my room it has got a lovely view of the countryside."
Jean M
carehome.co.uk rating: 5.00 out of 5
"Having experienced the warm and friendly atmosphere of all the staff at the home I understand why my dear friend is so happy here. I trust I will have many more happy experiences and joyous moments with my friend, and those that look after him so admirably."
Ken D
carehome.co.uk rating: 5.00 out of 5
"The staff at Wadhurst Manor care home are very good with my mum and are always kind and patient and go the extra mile to help her. The manager is excellent and I know I can always contact her easily and she is very helpful. I wish the staff had additional time to sit with my mum, but it is difficult as they are very busy. One of the caretakers is particularly kind and caring to my mum and takes every step to care for her well-being. I really appreciate all that the staff do at Wadhurst Manor Carehome. Thank you."
Elizabeth K
carehome.co.uk rating: 4.67 out of 5
"My mum stayed at Wadhurst Manor for 3 weeks of respite care, she was very well cared for and took part in the activities which I am thrilled about. Mum has dementia and I know that this stimulation has helped her immensely, she has not been able to take part in her usual coffee mornings and bingo sessions at home due to the pandemic. The staff were wonderful with her and were very friendly and approachable. The management team were very efficient. Overall I am very pleased with Wadhurst Manor and hope that mum can stay again very soon."
J T
carehome.co.uk rating: 4.83 out of 5
"I was very good treated here during my stay. The staff especially one healthcare assistant has been fantastic. I really enjoyed the comfort of my room, the lovely garden view and the accessible en-suite. I will not hesitate to come for respite and am happy to recommend the home to my family and friends."
Annie R
carehome.co.uk rating: 4.92 out of 5
"My husband aged 86 was seriously ill with Covid and Pneumonia and was in hospital for two weeks. When he was discharged I was very pleased to arrange for him to come to Wadhurst Manor, as I knew they had a good reputation locally. My son and I appreciated being able to visit him regularly and I was impressed with the care and sympathy shown by the staff. Unfortunately, he did not survive, but I was absolutely sure that he was in the best place possible and will always be grateful for their help."
B N
carehome.co.uk rating: 4.55 out of 5
"Lovely care home with a wonderful and dedicated team of staff. They have been great looking after my Mum and all the staff work hard to ensure she is cared for and comfortable. It's such a relief to know she is being so well looked after."
K W
carehome.co.uk rating: 5.00 out of 5
"We moved my 91-year-old frail and seriously ill father to Wadhurst Manor, and I battle to find the right words to show our level of gratitude. This home is the most special place you will find. They cared for Dad like their own family. The leadership is organised and professional, and the staff are caring and kind. The level of empathy and support runs throughout the home. Dad sadly didn't pull through, but we have absolutely no doubt that he was in the best place when he passed away. I cannot recommend Wadhurst Manor enough. Although we moved Dad a little too late, it still feels like a safe place for my family and will hold a special place in our hearts. These people are angels on earth. Thank you."
Caroline M
carehome.co.uk rating: 4.17 out of 5
"Our friend and neighbour was at Barchester Wadhurst Manor for seven months following her stroke and a period of several weeks in hospital and an assessment care home. We hoped that being settled at this care home, which in better times she had visited and liked, she would regain some of her former self. This wasn't to be but throughout her time at Wadhurst Manor, she was treated with kindness and respect by both nursing and care staff. We always felt welcomed and staff were ready to attend to any queries in a timely manner."
M F
carehome.co.uk rating: 4.25 out of 5
"My father stayed at Barchester Wadhurst Manor for a very short period leading up to his final days, after a stay in hospital. Whilst this was obviously a difficult time, the staff were very caring and made sure he was comfortable and well looked after. As visitors, we felt welcome and looked after. In that period, we had some emotional and upsetting discussions with the staff about end-of-life care but they were especially careful to ensure that we understood clearly what they were saying and able to do and that we were at peace with it. They even offered help for us to stay overnight. We are very grateful for the care and dignity they gave to my father."
Adrian S
carehome.co.uk rating: 4.00 out of 5
"Whilst Wadhurst Care Home has many excellent facilities with excellent and kind carers, there is one aspect that really lets it down and that is the quality of the Food. It is generally served lukewarm and is very institutional and unappetising. The actual cooking of the food leaves a lot to be desired. The cutlery is often dirty (overloaded dishwashers/poor rinse programme/dishwashers need a deep clean?) and the crockery, particularly cups/mugs show signs of previous use."
D C
carehome.co.uk rating: 3.25 out of 5
"The whole team at Barchester Wadhurst Manor nursed my husband through his last days with outstanding kindness, compassion and understanding combined with high levels of professional skill. They were also very supportive of the family. I cannot thank them enough."
C L
carehome.co.uk rating: 4.42 out of 5
"The staff at Barchester Wadhurst Manor Care Home looked after my father when he spent three weeks of respite care at the home. All the staff were both efficient and kind and my father was very well looked after. His health improved during his three-week stay so that he was able to return to his own home after his respite care. I would recommend Wadhurst Manor Care Home to anyone who is elderly or has an elderly relative and who needs care. Many thanks to the staff."
L S
carehome.co.uk rating: 4.58 out of 5
"I can't put into words how grateful we are to everyone at Barchester Wadhurst Manor. From the first moment we stepped through your door, we knew mum would be totally cared for and we were not wrong. The warm, loving and welcoming environment you all create, feels like a true home and it's clear that you genuinely care about the well-being and happiness of everyone in your supervision. The exceptional patience, love and kindness every single one of you gave mum and dad was amazing. You make every day special. It has brought us great comfort to know that mum has been in such capable and loving hands. You really do spread the love. You put mum 'back together again' and put a sparkle back in her eyes and I am so grateful for that. Thank you, thank you, thank you. You truly make a difference in so many lives."
Nikki S
carehome.co.uk rating: 5.00 out of 5
"Good, sympathetic treatment of a friend, sent here as a "hospice" from hospital for final two weeks of life. A nice place, good staff, one member of staff, in particular, is very helpful."
M T
carehome.co.uk rating: 4.43 out of 5
"Have used this home as a respite for my husband; they have been superb, and their care has been exemplary. He has been very happy there. The facilities were great, and the entertainment was really good and professional. I would have no problem in recommending them."
D F
carehome.co.uk rating: 5.00 out of 5
"I visited on fete day, there was a great atmosphere, and the residents were obviously enjoying themselves, as were the staff. Well done."
Barbara A
carehome.co.uk rating: 5.00 out of 5
"The team genuinely care for the residents = they're full of smiles and kind words. The home is a lovely environment and it certainly feels like a very high standard of care. My aunt, who had been so fiercely independent into her 90s, fell in love with being there and being looked after so beautifully."
M C
carehome.co.uk rating: 4.92 out of 5
"I find the care home a welcoming, happy place and Mum is so happy there. Nothing is too much trouble for any of the staff and we are kept well informed of everything that happens with Mum and regular updates of things going on in the home. The surroundings both inside and outside the home are kept well. I cannot speak highly enough of Barchester Wadhurst Manor."
Christine W
carehome.co.uk rating: 5.00 out of 5
"Absolutely amazing home. When mom had to be admitted for urgent respite, the response was quick, professional and compassionate. Mum has subsequently moved to full-time resident. Exemplary care, personalised to individuals needs. Mum is still transitioning into being a resident but much love and laughter is something that can’t be bought. The whole team are marvellous and my mum is so happy. We were lucky to have found Wadhurst Manor, the manager and her team of dedicated staff."
S S
carehome.co.uk rating: 5.00 out of 5
"The most important thing to me having my Mum living at Wadhurst Manor is Mum’s happiness. Despite her dementia getting slowly worse she has remained cheery and really considers Wadhurst Manor her home and feels part of the Wadhurst Manor family. It is a great team that takes care of Mum and her needs - always efficient, always approachable and willing to take time to chat to Mum and I. Can’t thank Wadhurst Manor enough."
Louise C
carehome.co.uk rating: 4.92 out of 5
"Mum is so happy at Wadhurst Manor. The staff are always helpful and ready to help and she is treated with respect and dignity by everyone. It is spotlessly clean and she is well fed and cared for. She is kept busy with all of the activities and loves being included in the excursions and projects. She is always happy when we visit and we are always welcomed."
Karen L
carehome.co.uk rating: 4.92 out of 5
"My dad stayed at Wadhurst Manor for respite a couple of years ago and returned this February. Both times he has received wonderful care. There is a weekly activities schedule and Dad has enjoyed the movie night, attended the cinema at the local town hall, participated in flower arranging, and Mum was also invited in for a Valentine's Day lunch to name just a few! When you walk in you sense the relaxed, informal atmosphere and are made to feel so welcome. I also remember very clearly how much help we were given by the manager and her team when Dad moved from the hospital. I time when you really do so appreciate the help and support. Dad arrived there really quite unwell but has just flourished. I cannot recommend highly enough. Thank you!"
Claire C
carehome.co.uk rating: 5.00 out of 5
"All staff should be congratulated on for the wonderful barbeque that they provided for family and friends. Nobody was deterred by the torrential rain in the morning. Luckily the sun shone in the afternoon and a good time was had by all. Good to see staff all working together for the benefit of the residents and friends. Many congratulations you all."
Jan K
carehome.co.uk rating: 4.83 out of 5
"All staff were excellent. Very clean and comfortable. Staff couldn't do enough for you. The only downside was the quality of the food. Management was very attentive. The outside space was excellent. There is nothing more I wish to say."
R B
carehome.co.uk rating: 4.58 out of 5
"This is the third care home my husband has been resident in and is the best. Been there for 2 years and has had multiple problems before but this is the first home that has been able to cope properly with him. Not just that but the staff are so lovely and caring to me as well as him. They take time and always keep me well informed of anything that happens. He was two years in his previous home and I worried about him all the time. Now I don't have to as I know he is well looked after and I will be told at once if anything is cause for alarm. Can't praise them enough."
Joan H
carehome.co.uk rating: 4.25 out of 5
"I had a few weeks of respite care at Wadhurst Manor recently to give a break to my wife, who is looking after me at home. I found the staff really approachable, the food was really good, and the chef was accommodating and fed me well. The grounds are beautiful, and the environment is clean and spacious. I will definitely return."
Tony M
carehome.co.uk rating: 4.92 out of 5
"My sister is staying here and we could not ask for better care, knowing she is safe and kindly treated puts my mind at rest."
C M
carehome.co.uk rating: 4.22 out of 5
Useful Guides and Information

Care & Facilities
Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.
Find out more about our care and facilities
Activities & Events
Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.
Find out more about our activities
Food & Nutrition
We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.
Find out more about our food & nutritionCare Home and Company Awards
Discover nearby homes

New care enquiries 01424554945
All other calls 01323 921550
Frequently Asked Questions
-
What types of care does Wadhurst Manor Care Home offer?
Wadhurst Manor Care Home offers Nursing care, Residential care, Dementia care, Respite / Short stay, Services for under 65.