Types of care

"Feel that my mam is so lucky to have found her Washington Grange family. She is looked after like one or every staff member would look after one of their own. Thank you to each + every member of a great team."

"The staff are extremely caring and always do there best to keep my mam safe and entertained. My mam is always complementing the staff and thanking them for looking after her. I particularly like their open door policy and you feel welcome whenever you visit. She also enjoys all her food. The home has recently been through a renovation which is beautiful now it has been finished."

"My aunt has been a resident for more than three years. She is well treated particularly as she is not now mobile. The day staff are attentive but the night staff are exceptional. The management are particularly caring and go the extra mile."

"My wife has recently moved into The Bay, we have just held a small gathering to celebrate her Birthday. It was a wonderful occasion the staff could not have more attentive and the food was excellent, but a special mention has to be made to the fantastic Birthday Cake. It was a strange request, a Carrot Cake with Pink icing ! but it tasted divine, well done Chef . Thank you to Mevin and the Team for making Maureen's Birthday a truly memorable one, what a Happy Day ......"

"My Nan lives here and we've been really pleased with the care she receives. The staff are kind, patient and genuinely seem to care about the residents' wellbeing. Communication with family has been good and it's reassuring knowing she's somewhere safe, supported and treated with dignity. Thank you to everyone for everything you do"

"We were really happy with the care my parents received when staying for a week earlier this month. The staff were really lovely, caring and helpful and the facilities are excellent. We would love to use your care home again should the opportunity arise. Thank you."

"Due to my deteriorating health I have regrettably had to give way to the advice of my GP and pressure from my family and friends to put my friend in a care home. I have been looking after my friend since he was diagnosed with Alzheimers at the beginning of lock down so it was a very difficult decision for me to have to make. He took up residence at Bayleaf Care Home at the beginning of June. I have nothing but praise for all the staff at Bayleaf and inparticular for the manaher who has taken both my friend and myself under her wing and made sure that we have had the support we both need in a very challenging and emotional situation. It has not been an easy transistion but the manager has made sure that we knew that we had the support of both her and her staff. She has involved my friend in the activities she thought he would enjoy and has given me daily updates as to how he is settling in."

"My mother came to Elm Bank for respite care and we are very happy with her experience and she is now becoming a permenent resident. The staff are very friendly and always smiling, they take excellent care of my mother and although it does sound corny they do care. Communication is fantastic. Very happy with everything here"

"Mallard Court offered a much needed respite opportunity at short notice. Viewed home on line & met with staff who are friendly and professional. No hesitation in agreeing to them caring for family member. Warm welcome, cheerful staff , excellent understanding of individuals needs .Relaxed atmosphere and visiting opportunities. I am told the food is great and will join for lunch soon . I understand various activities are arranged and will encourage participation. I have observed various staff members interacting with residents and was pleased to see they gave time and understanding to each person . I believe that Mallard Court is safe homely environment where a high level of care is extended to all ."

"I want to say how well the staff at Raleigh Manor in Exmouth have looked after my mother. Whilst she has stayed at the Home recoalescing's from a Hip Operation. The Home and staff are a credit to your company and what a wonderful property. Thanks"

"We never cease to be impressed with Ashlar House! Always clean, well maintained, with a truly warm atmosphere where involvement in activities is encouraged by the hardworking, friendly staff. Our friend, despite mobility problems, continues to benefit from the care and support from all levels of staff. We cannot comment on value for money as we have no involvement in our friend's finances, however, the care she receives is priceless. Thanks to all!"

"My dad Kevin spent his final 2 weeks here. We couldn't have asked for better care in his last days All the staff were respectful and caring and knew how to have a rapport with my Dad. There were so many opportunities for him to socialise as well as spend time resting in his room. The communication from staff to myself and his GP were fantastic We couldn't have asked for a better care home thank you South Chowdene for letting my Dad pass with dignity"

"My mum and dad are currently living in Scarborough hall and I can't say enough about the care and compassion they give to both my parents ."

"From the moment my Mum moved into the care home in April, we couldn't be happier with the care and support she has received. Every member of staff has been so kind, friendly, and welcoming from day one, making the transition much easier for all of us. I cared for mum at home for eight years, and while it was the right thing to do, moving her here has allowed us to build an even better relationship. Instead of being her full-time carer I can now simply enjoy being her daughter again, knowing she's safe, happy, and receiving the best possible care. The staff are like one big family. They genuinely care about the residents and do so much to keep them happy, comfortable and engaged. Nothing is ever too much trouble, and they always go the extra mile with kindness and compassion. I can't thank the whole team enough for everything they do. I would not hesitate to recommend this wonderful care home"

"A welcoming, friendly atmosphere. A good range of activities, with lots of encouragement to participate. Mam reports that the food is always good. There is evidence of quality main meals & regular snacks on visits. A personal touch, mam is known by carers, her needs understood"

"Crabbing at the marina June 29th Lovely day on yesterday to pub & shopping. Staff very helpful & considerable Room nice & clean."

"I left my mum for three weeks and she was very happy and felt secure. The staff are amazing and made her feel so cared for. Mum also made some friends which was lovely. I couldn't recommend Ashford House highly enough, a wonderful team."