Reviews for Atfield House Care Home

"Visited a dear old friend and found him in good spirits. He was clean and his room was equally clean. It was nice to see his personal items displayed around him. He was fed lunch while we were there and the carer was most friendly and attentive."

M W
carehome.co.uk rating: 4.67 out of 5

"On arrival at Atfield House, we were greeted by staff and management and shown to my room, it met all my expectations. We also had lunch, it was very good, all the meals have been excellent. All the nursing staff were prompt when required and they all were kind, knowledgeable, experienced and attended to all my needs. I had an excellent stay at Atfield House."

Annette D
carehome.co.uk rating: 4.75 out of 5

"Atfield House is a home from home. My mum is so well cared for here. All the staff know our names and we are always approached with a lovely greeting and a smile. Communication is constant and activities are amazing, honestly, so many activities and events going on, and so much thought goes into them. I really cannot praise Atfield House, managers and staff alike. We are all family here and I'm so glad we found Atfield House Isleworth."

Geraldine H
carehome.co.uk rating: 5.00 out of 5

"The move from independent living to a care home for my father has been handled with sensitivity and compassion. The staff have been very accommodating in helping him to settle, and in turn, this has been reassuring for myself and the family."

Sara F
carehome.co.uk rating: 4.42 out of 5

"The home has a good atmosphere and most importantly, my friend is very happy there."

J D
carehome.co.uk rating: 4.80 out of 5

"The resident's son, partner and our two teenage grandchildren (and pet dog) visited this afternoon and we were all looked after like royalty. There were other events happening, which unfortunately we missed, but we were still welcomed and given our own room with coffee, tea and a selection of cakes. Best of all, I had mentioned that two of the family only ate gluten-free food and the home provided a selection of gluten-free cakes for us, as well as regular cakes. Fantastic. I would also like to emphasise how very welcoming and keen to look after you everyone at the home is. Also how lovely the place looks. A really sweet Valentine's vibe indoors and colourful flowers and plants outside and indoors. It's a lovely place to visit and we all had a great time together. Thank you."

Joy R
carehome.co.uk rating: 4.83 out of 5

"Our aunt entered Atfield House in November 2022, bedridden with very little ability to do anything. Through the care and attention she received whilst there, she has left there today a very different person t the one that entered. She is now able to be out of bed all day and manoeuvre herself in a wheelchair around to enable to take part in activities. She can also now stand and get herself to the toilet and in and out of the wheelchair. She has left Atfield House to be with her husband in another care home. As a family, we are very grateful to Atfield House staff for their care and the attention she received whilst in their care."

Angela F
carehome.co.uk rating: 4.17 out of 5

"The family's experience with Barchester Atfield House Care Home has been a positive one. My mum has been a resident in the Memory Care Unit for almost 5 years. The nursing and care staff are excellent and I trust them completely with my mum in their care. Working day in and day out with residents living with dementia takes an enormous amount of patience and energy. The staff do an excellent job in the face of a very challenging environment. I'm grateful to them all and wouldn't hesitate in recommending them to families requiring specialist care."

N G
carehome.co.uk rating: 4.92 out of 5

"The staff are always lovely and attentive. Very good meals are served in the beautiful dining room with tables for 3 and 4. Enjoyable activities are a regular feature and our aunt has improved greatly since coming to Atfield House Care Home."

Susan D
carehome.co.uk rating: 4.92 out of 5

"A wonderful home, they look after my aunty very well. Staff are very pleasant and caring. The home is very clean and welcoming. Beautiful gardens."

J M
carehome.co.uk rating: 5.00 out of 5

"We found the Atfield House facility atmosphere and ambiance calm and efficient with a very high level of care for the service user and visiting family members. The positive approach of the care staff at Atfield House enabled Mother to progress from being bed bound, on discharge from hospital, to walking with a frame during her few weeks' stay. We had a very positive experience and would be very happy to use Atfield House again."

Kamla J
carehome.co.uk rating: 4.42 out of 5

"My father has been at Barchester Atfield House Care Home for the past four months, I live in the United States. Sadly, he passed this past week, though I am thankful that I was able to spend his final days with him. The nurses, carers and reception have been absolutely magnificent. They kept me updated throughout his time there, including using video chat. Towards the end, they made sure he was comfortable and not in any pain. I am very grateful to everyone at Atfield for the care and compassion they showed him, while ensuring we as a family were kept informed."

R C
carehome.co.uk rating: 5.00 out of 5

"We had a very pleasant year with Atfield House Care Home whilst my friend lived in the Memory Lane wing. The staff are professional, caring and approachable for conversation at all times. I appreciated the regular relatives meetings which were hosted quarterly, to give updates on conditions and activities in the home, and allow relatives to raise questions and concerns. Well done and thank you!"

Joan D
carehome.co.uk rating: 4.17 out of 5

"This was just a short stay for end-of-life care. The organisation of the management and the kindness of carers made the experience as good as it could be."

D R
carehome.co.uk rating: 4.40 out of 5

"My mother was admitted initially for respite but the family hoped for permanent at 101 years of age. In our family, we have one person who has been a volunteer inspector for the Quality Care Commission, a retired Social Services Purchaser of services for the elderly and a matron for acute admissions. All had reservations about using a care home, but we all agreed we have absolutely nothing to criticise in the care provided. Caring and helpful staff across all levels, wonderfully supportive when my mother sadly passed away. Highly recommended with our thanks."

C T
carehome.co.uk rating: 4.58 out of 5

"I made sporadic visits from February 2022 to May 2023 to visit my friend each time she was spotlessly clean and her hair looked nice. She loved the food but most of all the cheerful and patient care was wonderful. Despite never wanting to go in a home she was very happy there. An example of how homes should be run thanks to the manager and his excellent team."

S W
carehome.co.uk rating: 5.00 out of 5

"My friend was in your care for about 18 months. I was so impressed with all your staff and the quality of the food. The team were so caring, full of kindness and warmth. My friend never wanted to be in a home but with you all at Atfield House led by the manager, she felt safe and surrounded by love. I cannot thank you enough."

Peter F
carehome.co.uk rating: 5.00 out of 5

"I needed post-operative care to learn to live without the use of my right arm. I needed to cope with dressing and undressing and personal care. All staff were excellent, thoughtful and helpful, just what I needed to build my confidence before going home. I enjoyed my interaction with them all. Lovely garden to sit in and read. I would recommend this post-operative experience."

P W
carehome.co.uk rating: 4.82 out of 5

"Whenever we visit, we are always made welcome. The rooms and facilities are always in a good, clean order. The activities are making my aunt happy, and when it's time for us to leave, she's always smiling."

Jane B
carehome.co.uk rating: 4.83 out of 5

"At a time of crisis when we were desperate to find a home for someone to go to after being in the hospital Barchester Atfield House Care Home could not have been more constructive or supportive. At a time of crisis, they were professional and reassuring and I am so grateful. Ongoing care has been personal and attentive which is also hugely appreciated."

R W
carehome.co.uk rating: 4.58 out of 5

"From being met on arrival in the car park to the group send-off after two weeks of respite care, the staff were always welcoming and professional in their demeanour. I won't hesitate using Atfield House again for my mother's care when I need an extended break from being a 24/7 carer."

I S
carehome.co.uk rating: 3.92 out of 5

"I have no complaints. The place works very well, everybody is very cooperative and takes excellent care of my wife. Long may it continue."

Brian E
carehome.co.uk rating: 5.00 out of 5

"The mother has been in respite care at Barchester Atfield House Care Home and has been very well looked after. The staff have all been lovely and never stop smiling. She has particularly enjoyed lunch in the dining room and walks in the pretty garden afterwards. All in all, her stay has been very successful."

Caroline B
carehome.co.uk rating: 4.42 out of 5

"My brother is very well looked after. The staff are extremely nice. They keep me updated on my brother."

Sandra B
carehome.co.uk rating: 5.00 out of 5

"Been to see grandad today, and he always seems happy. Always got clean clothes on and has had a shave done by Atfield. Staff are always available to check on him. Well done, Atfield team."

E S
carehome.co.uk rating: 4.91 out of 5

"Due to a bereavement in our family, Dad is now a resident at Barchester Atfield House Care Home. We have been very well supported as a family and Dad is extremely well cared for. As a family, we are so grateful for the care and security Dad gets. I feel very welcome at the home and have a lovely relationship with staff. Dad seems to be in good health due to the attentive care and routine at Atfield House. The staff at Atfield House are friendly and caring and as a family, we appreciate each and every one of them! We couldn’t have wished for a better care home and a safe place for Dad at this difficult chapter in our lives. Thank you all so much!"

Sally L
carehome.co.uk rating: 5.00 out of 5

"The care home is welcoming, and the staff members are so friendly and caring, including all the management and admin staff, the nurses and the carers. My mother's room is great. The additional facilities (restaurant, cafe, living room and hairdressers) enhance the experience of living there. I'm grateful I can take my mum to different areas of the home without having to leave it. I feel the specialised dementia unit serves its purpose well. Mum is well cared for, but at times, I feel she could be stimulated more with activities that are suitable for people with dementia. This is being addressed and hopefully improved further (meetings have been organised to support the relatives of residents with dementia). The food is good. I don't know if this is possible, but the smell in the dementia section isn't good. I understand the challenges of keeping smells at bay, but there's a difference between the main care home and the dementia section."

E F
carehome.co.uk rating: 4.08 out of 5

"My mum came to Atfield House from hospital on 11.9.23. She has Dementia and Parkinson's. My dad has cared for her with the help of carers for the past 4 years. Sadly he could no longer cope. It has been a very emotional time. The staff at Atfield could not be kinder, they are fantastic. She is so well cared for and we are very happy. The home is more than satisfactory for my mum. I can't speak highly enough of it and the team."

Paula H
carehome.co.uk rating: 4.83 out of 5

"Excellent care - very pleased with the amount of attention given by staff. Clean environment. Lovely atmosphere."

L M
carehome.co.uk rating: 4.67 out of 5

"I needed to find somewhere for my father, who has Parkinson’s and dementia, after he fell and broke his hip. He was being rushed out of hospital and we knew that we couldn’t cope at home with the constant nursing care he now needed. I went to look at Barchester Atfield House Care Home and was given a warm welcome. I was impressed how all the staff (even the cleaners!) knew the residents well and the home is immaculately clean. They were able to arrange a space for my father quickly and he’s now in a lovely room overlooking the park. He has settled well and enjoys the food. There are daily activities to take part in if he wants to. He is always well-groomed. My brother and I have peace of mind that he is well cared for 24 hours a day. We are able to visit whenever suits us. The staff are very responsive to any requests we make. I would highly recommend Atfield House."

Kate C
carehome.co.uk rating: 4.83 out of 5

"We have been very pleased with the care and attention that our friend has had in Atfield House. She became noticeably happier and more settled than she was before. The staff are the backbone of Atfield House and they have been excellent, all of them."

Ruth H
carehome.co.uk rating: 4.92 out of 5

"Have visited the home several times since our friend was admitted. On all visits, I have been met by courteous staff. The standard of cleanliness is very high. During four of my visits, I have attended events held by the home. Three of these events formed part of the home's activities and were conducted and supported extremely well. Our friend's adjustment to and acceptance of life in Atfield House is down to the fine standards mentioned above."

A P
carehome.co.uk rating: 5.00 out of 5

"A nursing home is only as good as the management. At Atfield House it's extremely good. The staff are hardworking and accommodating. When entering there is no odour of old people and likewise in their rooms which means everything is spotless at all times. The food is as good as you would get at any first-class restaurant. I can't talk any higher about Atfield House. The residents are lucky to be in such a lovely place to spend their final days."

Barbara F
carehome.co.uk rating: 4.82 out of 5

"My father had a couple of falls at home and his mobility was poor. The local hospital said he was at risk of falls so should go to rest in a respite home. I searched and found Barchester Atfield House Care Home and I can honestly say the care my father received was of the highest standard. The staff and facilities at Atfield are amazing. Thank you to everyone who looked after my father."

Paul C
carehome.co.uk rating: 5.00 out of 5

"In an ideal world, my father would not have been in any home for respite over Christmas and the New Year, but after a number of falls, this is what was needed. The atmosphere within Atfield House made the difficult situation much more bearable. The staff were consistently helpful, friendly and supportive. There were lots of activities to help pass the time and to help him come out much stronger, both physically and mentally, than when he arrived."

C E
carehome.co.uk rating: 5.00 out of 5

"Care at Barchester Atfield House Care Home is exemplary. The staff are caring and sympathetic and it is a pleasure to visit."

Elaine S
carehome.co.uk rating: 5.00 out of 5

"Atfield House is a very warm and friendly Care Home that is very efficiently run and managed. Communication is very good and any requests or queries I have raised have been speedily dealt with or resolved. I have been kept informed by the nursing staff of any health issues that have arisen with my brother, which is very reassuring. The Care Home itself feels safe and secure and has a lovely feel to it; it is pleasantly decorated and everywhere is immaculately clean and tidy. The dining room is a lovely cosy area and the daily menus are displayed. The food is of a high standard and there is always a choice. I cannot praise the staff enough, especially the Nurses and Carers, who are not only kind and caring but are always polite and cheerful and treat the residents with respect. Also at Atfield House, there are daily activities and events arranged for the residents so there is always something of interest going on. Physio is also available to those residents requiring it."

Sally H
carehome.co.uk rating: 4.92 out of 5

"I have visited Barchester Atfield House Care Home many times. I am very impressed with all the help and consideration that is given to patients and visitors who come to the home. Atfield House is clean and tidy and well looked with help and consideration from all the staff to patients and friends. Many thanks to you all for the work you do and all help given to us. Thank you so very much."

Pauline L
carehome.co.uk rating: 5.00 out of 5

"Our aunt was in the care home seven months. She was well looked after. She was always clean. Food was excellent and her room always clean. Any needs or problems were immediately addressed and resolved. Staff are very caring and professional."

Richard W
carehome.co.uk rating: 5.00 out of 5

"Content with care home. Tries to provide dignity, care, interest and health management to suit individuals' needs and temperament. Staff are very patient and tolerant, very kind and understanding. Activity host is very good at interpreting speech of the elderly."

Roz C
carehome.co.uk rating: 4.25 out of 5

"My 92-year-old mother was not able to return to her home following a fall and hospital admission. I looked at care homes nearer me and was instantly impressed on a visit to Barchester Atfield House Care Home, where the managers were very accommodating in meeting the family's needs. I am very impressed with the care and attention of a team of dedicated nurses and other people and feel more comfortable that my mum is being kept safe than with a live-in home carer. There is a very calm and peaceful air about the home. In addition, I am impressed by the efforts made to keep residents as active as they can in mind and body with a vast programme of varied activities."

A N
carehome.co.uk rating: 4.17 out of 5

"Lovely staff, very welcoming and helpful. A wonderful event put on for an art exhibition."

Hache G
carehome.co.uk rating: 4.92 out of 5

"From the moment of our first enquiries about a home for my mother, the staff at Barchester Atfield House Care Home could not have been more helpful. One admission, my mother was initially bewildered and disorientated and all the staff treated her (and us) with such care and compassion. They are kind and gentle with her and treat her with respect. They respond promptly to requests and are polite and efficient. The building is bright, airy and clean and visitors are welcomed. I feel that my mother is safe and comfortable and will be well cared for."

J D
carehome.co.uk rating: 4.67 out of 5

"My mother-in-law had respite care in Atfield House in July for two weeks. The overall care she got there was excellent and she was very happy and settled in well there for her stay. Friends who called to see her said the staff and management were very caring and friendly. I have no hesitation in recommending Atfield House very highly and would use it again for ongoing care."

M G
carehome.co.uk rating: 4.67 out of 5

"My father was admitted to you from hospital for end-of-life care. From the first visit to his passing, the care he received was second to none. The support and information we were provided with were given in an incredibly supportive manner. Every single member of staff, from the top down, made my family so welcome. Thank you."

J C
carehome.co.uk rating: 4.58 out of 5

"Moving from care at home to care in a nursing home can be a stressful time. Barchester Atfield House Care Home helped make this transition as smooth and comfortable as possible. The warm and friendly atmosphere, with members of staff interested in learning about my husband and his likes and dislikes, helped reassure me that he was in good hands. Both of us felt welcome and were able to relax. The staff members personalise their approach and manner so as to work as effectively as possible with you family member. They are kind and respectful and very attentive. They treat residents as individuals, not numbers, and this makes all the difference. It's a great comfort to know that the person you love is in competent, caring hands."

A B
carehome.co.uk rating: 5.00 out of 5

"My friend was a resident in Barchester Atfield House Care Home for about six months in the year 2024. She was in the special unit for residents with dementia. I was very happy with the nursing care and activity care she received in the home. On the occasions when I visited, I was received with pleasant hospitality and I observed the staff working tirelessly with the residents. All the staff showed empathy and understanding to the care of the residents."

S W
carehome.co.uk rating: 4.58 out of 5

"My sister has been at Barchester Atfield House Care Home now for only one week. This short review gives my first impressions. All the staff are very kind and helpful. The food is good and surroundings pleasant. Atfield House appears well-run, organised and has a tranquil atmosphere. I am pleased my sister seems to be settling in."

W M
carehome.co.uk rating: 4.67 out of 5

"Very warm welcome! Clean and relaxing atmosphere."

Lisa
carehome.co.uk rating: 4.58 out of 5

"Very impressed with Barchester Atfield House Care Home. My husband, of 95, was very reluctant to go for respite but despite keeping in touch with me daily, he settled in and enjoyed many of the activities and services provided. My impression was that the staff were very caring, friendly and willing to help whatever the need. I would not hesitate to choose this care home for respite or long-term care if and when the need arises in the future."

Jackie R
carehome.co.uk rating: 4.67 out of 5