Reviews for Atfield House Care Home

"My mother-in-law had respite care in Atfield House in July for two weeks. The overall care she got there was excellent and she was very happy and settled in well there for her stay. Friends who called to see her said the staff and management were very caring and friendly. I have no hesitation in recommending Atfield House very highly and would use it again for ongoing care."

M G
carehome.co.uk rating: 4.67 out of 5

"My mother-in-law had respite care in Atfield House in July for two weeks. The overall care she got there was excellent and she was very happy and settled in well there for her stay. Friends who called to see her said the staff and management were very caring and friendly. I have no hesitation in recommending Atfield House very highly and would use it again for ongoing care."

M G
carehome.co.uk rating: 4.67 out of 5

"From the moment of our first enquiries about a home for my mother, the staff at Barchester Atfield House Care Home could not have been more helpful. One admission, my mother was initially bewildered and disorientated and all the staff treated her (and us) with such care and compassion. They are kind and gentle with her and treat her with respect. They respond promptly to requests and are polite and efficient. The building is bright, airy and clean and visitors are welcomed. I feel that my mother is safe and comfortable and will be well cared for."

J D
carehome.co.uk rating: 4.67 out of 5

"From the moment of our first enquiries about a home for my mother, the staff at Barchester Atfield House Care Home could not have been more helpful. One admission, my mother was initially bewildered and disorientated and all the staff treated her (and us) with such care and compassion. They are kind and gentle with her and treat her with respect. They respond promptly to requests and are polite and efficient. The building is bright, airy and clean and visitors are welcomed. I feel that my mother is safe and comfortable and will be well cared for."

J D
carehome.co.uk rating: 4.67 out of 5

"Lovely staff, very welcoming and helpful. A wonderful event put on for an art exhibition."

Hache G
carehome.co.uk rating: 4.92 out of 5

"Lovely staff, very welcoming and helpful. A wonderful event put on for an art exhibition."

Hache G
carehome.co.uk rating: 4.92 out of 5

"My 92-year-old mother was not able to return to her home following a fall and hospital admission. I looked at care homes nearer me and was instantly impressed on a visit to Barchester Atfield House Care Home, where the managers were very accommodating in meeting the family's needs. I am very impressed with the care and attention of a team of dedicated nurses and other people and feel more comfortable that my mum is being kept safe than with a live-in home carer. There is a very calm and peaceful air about the home. In addition, I am impressed by the efforts made to keep residents as active as they can in mind and body with a vast programme of varied activities."

A N
carehome.co.uk rating: 4.17 out of 5

"My 92-year-old mother was not able to return to her home following a fall and hospital admission. I looked at care homes nearer me and was instantly impressed on a visit to Barchester Atfield House Care Home, where the managers were very accommodating in meeting the family's needs. I am very impressed with the care and attention of a team of dedicated nurses and other people and feel more comfortable that my mum is being kept safe than with a live-in home carer. There is a very calm and peaceful air about the home. In addition, I am impressed by the efforts made to keep residents as active as they can in mind and body with a vast programme of varied activities."

A N
carehome.co.uk rating: 4.17 out of 5

"My husband was looked after very well in Atfield House where he spent the last eight months of his life. The decision to take him to a nursing home was the most difficult decision I had ever had to make. It means a lot to me to know he was in safe hands. The home is run professionally with a high standard of care and excellent food. The atmosphere is friendly and welcoming. I would have no hesitation in recommending this home."

H G
carehome.co.uk rating: 4.50 out of 5

"I cannot find anything wrong."

A C
carehome.co.uk rating: 5.00 out of 5

"My mother was placed at Barchester Atfield House in January 2020 for respite after two leg breaks. Throughout her two and a half years and through Covid she received excellent care. Thank you for all of your kindness throughout this difficult time."

Edward A
carehome.co.uk rating: 4.42 out of 5

"Mother has been at Atfield House Care Home for over five years. She has Dementia but seems very happy. She is well cared for. The food is excellent and plentiful. The staff are welcoming and take great care of all my mother's needs. The home is well-run and holds regular meetings with relatives. It is expensive, but in my opinion, is worth it for peace of mind knowing that my mother is well cared for."

K B
carehome.co.uk rating: 4.67 out of 5

"I am very happy with the service that I receive and the conditions I am living in."

S P
carehome.co.uk rating: 4.00 out of 5

"I'm hugely grateful to the Atfield House Care Home team. They made mum's last days very comfortable and she was in clean clothes every time I visited she would have appreciated that. Her room was peaceful and calm. The staff were practical and upfront in describing mums condition. I really appreciated that approach so I could be well prepared for the final outcome. One tiny niggle- There was mould on one sippy cup, mum had not eaten or drunk anything so I guess it was just sat there for a while."

R G
carehome.co.uk rating: 4.50 out of 5

"Thank you to everyone at Atfield House Care Home for looking after my dad so well in his final weeks. We were so delighted that he came to stay with you and experienced the wonderful ethos and calm approach. The home is beautiful and we were very impressed. We wholeheartedly recommend Atfield House Care Home with all our thanks."

Kerry W
carehome.co.uk rating: 4.58 out of 5

"We were so pleased with the care given to my husband in his final days. The atmosphere was always cheerful and friendly."

Maureen N
carehome.co.uk rating: 4.42 out of 5

"I've been happy staying here. Very pleasant surroundings. Staff very supportive."

M F
carehome.co.uk rating: 4.33 out of 5

"My sincere thanks to the wonderful carers, nurses and management team at Atfield House for ensuring my mum's final year and a half spent in residence was a caring, warm and attentive experience. I feel so comforted to have my dear mum close by and in such caring and capable hands. I recommend Atfield House considering residential nursing care."

Lynne W
carehome.co.uk rating: 4.92 out of 5

"I was very happy with the care provided. The care staff were approachable, caring and efficient taking into account staffing difficulties during Covid and this is reflected in the Good as opposed to Excellent in some of the categories. She was a very picky eater but I believe the management tried hard to accommodate her which at the time she didn't quite appreciate. I couldn't have found a more suitable local environment for her. Thank you."

J S
carehome.co.uk rating: 4.75 out of 5

"The staff are all so kind and caring to my dad. They are also helpful and polite when I visit, offering us refreshments. For my dad's 97th Birthday they arranged for us to have time with him as a family in the lounge and provided drinks and refreshments. They are all amazing and do a wonderful job. Thank you for all you do for my dad and the care you give him."

P W
carehome.co.uk rating: 5.00 out of 5

"It was my Dads 97th birthday and the family visited the home. We were treated by the lovely staff at Barchester Atfield House Care Home and were allowed to use their comfortable and pleasant lounge area. We were presented with a delicious buffet and cake. My family and Dad had a fabulous day and I would like to thank, we all did, want to thank Atfield House for their time, consideration and welcome. We are happy that our father lives there."

Cheryl P
carehome.co.uk rating: 4.00 out of 5

"My father is a resident at the home. Yesterday was his 97th birthday, and some of my family made a celebratory visit. The staff allowed us the personal use of the lounge and laid on sandwiches and a lovely cake. We had a very pleasant visit, made possible by the wonderful staff at Atfield. Thank you very much."

Christine D
carehome.co.uk rating: 4.92 out of 5

"We are very happy with the care our mum receives. I wish we were aware of this care home sooner. Lovely staff and exceptionally clean. Mum just seems so content and actually sits with other residents rather than staying in her room alone. Keep up the good work."

Fiona C
carehome.co.uk rating: 4.92 out of 5

"The manager and staff are very friendly and welcoming, they provide excellent care to the residents. They always go the extra mile with care and attention to residents. The home is beautifully decorated and presented and always immaculately clean. There is nothing the staff won't do to ensure the resident is cared for to the highest standard. The meals are fresh and are very good."

Eileen P
carehome.co.uk rating: 5.00 out of 5

"My father was admitted to Atfield House back in January with mobility issues and dementia. Since being at Atfield House, both I and my mum have found the staff to be very caring, compassionate and accommodating. The lady on reception has always been very welcoming, and informative and has gone above and beyond during these difficult times. The accommodation itself is very clean and the foods on offer to the residents throughout the day are very nutritional and well presented. My mum has also been offered food whilst visiting, which I felt was very nice and not something which we expected. My dad is treated with dignity and the girls that care for him on a daily basis always try and put a smile on his face and treat him as though he were family, this is something which means a lot to me and my mum whilst we are not with him. A big thank you to all the staff for making this transition so much easier."

Helen Q
carehome.co.uk rating: 5.00 out of 5

"My cousin was a resident at Atfield House for three years. During that time she was looked after extremely well. The facilities in the home are excellent, the staff are welcoming. The decor in the communal rooms are second to none. The coffee lounge was a delightful place to sit and read a newspaper. When joining my cousin for lunch I particularly enjoyed having a sherry and meeting other residents beforehand. At the end of her life, my cousin was treated with care and dignity. I cannot thank the staff enough for their help and support during this difficult time."

J T
carehome.co.uk rating: 5.00 out of 5

"I enjoy living here. Staff are great. I enjoy the garden. Good room and food."

M D
carehome.co.uk rating: 5.00 out of 5

"Variety and quality of food is particularly good."

P R
carehome.co.uk rating: 4.92 out of 5

"I have been described as 'clinically extremely vulnerable' because of a previous lung infection. I was transferred from hospital just after Christmas (2020). I have had excellent care at Atfield House and found the staff very kind and attentive. At the end of April, I am feeling well and I expect to return home quite soon. I thank all the nurses and assistants for their kindness."

J K
carehome.co.uk rating: 4.92 out of 5

"Even though my father was only in your company for a week, there was frequent contact updating us on his condition. All staff were amazing. Unfortunately he passed away but I believe this care home was the best option as they looked after him really well."

Alfio A
carehome.co.uk rating: 4.17 out of 5

"The experience of communication prior to selecting the home was very efficient, patient and flexible. I chose this home based on their CQC rating. The staff were compassionate, yet rigorous in adhering to government guidelines. The visitor's suite was a great provision alongside the efficient booking method and reminders. I was impressed with the professionalism of the nurses and their ability to communicate challenging messages and indeed with enabling last days face to face visits with all that entailed."

G Y
carehome.co.uk rating: 4.75 out of 5

"Mum has been at Atfield since August as her dementia became too bad for her to live alone and care for herself. The team at Atfield have been excellent. They are always polite and helpful. They have kept us updated on Mum's health every step of the way. On visiting Mum in the new, Covid secure visiting suite, we could see just how much her health, weight and appearance had improved. She also appeared to be very well settled, despite her initial resistance."

Ian F
carehome.co.uk rating: 5.00 out of 5

"I found the care and professionalism of the staff at Atfield Care Home exceptional and would rate it highly in every aspect. During these surreal times and during total lockdown my telephone enquiries were always dealt with promptly and backed up with further calls from the home providing me with detailed updates. Overall I was always given the reassurance I required. Many thanks to all."

S T
carehome.co.uk rating: 5.00 out of 5

"Although my mum wasn't at Atfield House for long, the staff were extremely kind, professional and always put my mum's needs first. They explained everything to us in a way we were able to understand at this very difficult time, nothing was too much trouble. As a family, we feel that they made my mum's last few weeks comfortable, and they treated my mum like their own. Thank you."

C L
carehome.co.uk rating: 5.00 out of 5

"Lovely caring staff. Granny is very happy here. Staff make us feel welcome and appear happy and cheerful. I love the fact I can speak to Granny when I ring the home. One thing to recommend would be online meetings/zoom/facetime? if possible. We looked at many care homes and are very satisfied that this one is the best for granny."

Stuart H
carehome.co.uk rating: 5.00 out of 5

"A good visit, felt safe and well looked after."

Paul R
carehome.co.uk rating: 4.00 out of 5

"The room is very comfortable also the lounge. All the staff are caring and friendly and the food is very good."

I G
carehome.co.uk rating: 4.75 out of 5

"I like everything. The care is superb. The food is fantastic. The bedrooms are nice and bright. Nothing is too much trouble."

Ian N
carehome.co.uk rating: 5.00 out of 5

"I find Atfield House provides a clean, pleasant, safe and welcoming environment. All staff I have dealings with are engaging and helpful. Atfield House is fortunate to have many exceptional members of staff. Those I have regular dealings with have consistently proven themselves to be professional, competent and compassionate. There is a clear management structure and I find the manager open, friendly and welcoming. They invite feedback and deal with queries promptly. The food is very good quality and I know my father, who has cognitive impairment and other serious issues, is well cared for."

Alan M
carehome.co.uk rating: 4.42 out of 5

"My husband has settled in very well at Atfield House. He is well cared for by a dedicated team of staff who are caring, attentive and cheerful. He is well fed, comfortable, safe and contented."

C C
carehome.co.uk rating: 4.67 out of 5

"My father has settled quite well, having lived with me for 4 years. This was a very big step. Four spells in hospital left him frailer and in need of 24/7 care. He has had to realise that it cannot be home from home. The staff have been very kind and friendly, not only to dad but to all visitors as well."

E D
carehome.co.uk rating: 4.17 out of 5

"This is my true statement about Atfield House. I have not been in any other care home and I hope I never have to."

E W
carehome.co.uk rating: 4.75 out of 5

"My mother spent the final three and a half months of her life at Atfield House when she was bedridden and in need of constant care. Staff took extremely good care of her, unfailingly kind, caring, and concerned to ensure she was comfortable and not in any distress. Nurses, carers, support staff, and management were of the highest standard and nothing was too much trouble. I cannot praise Atfield highly enough for their care of my mother, and their kind and welcoming attitude to family members. The home itself is well-staffed and well-maintained, welcoming, calm and caring."

Sue K
carehome.co.uk rating: 4.17 out of 5

"Thanks to management and every member of staff and the beautiful way the building is kept, it is such a lovely place to be. The standard of food is exceptional and covers such a variety. Staff make you feel as important as the residents to whom they give such wonderful care and time. They say 'there's no place like home', certainly Atfield is the next best thing."

J A
carehome.co.uk rating: 4.92 out of 5

"Barchester Atfield House Care Home has provided superb care for my elderly friend over these last two and a half years. She was very happy to move to Barchester Atfield House Care Home once her husband passed away and felt loved and cared for. I was hugely impressed with the high standards of cleanliness, décor, food, general provision and access to nurses and carers. Clearly Barchester Atfield House Care Home is a well-run and well-managed facility with a great team of staff."

Anne-Louise D
carehome.co.uk rating: 5.00 out of 5

"We found the home very accommodating staff couldn't do enough for us. My mum well cared for. A very clean homely environment. If I needed to go into a home it would be Atfield House hopefully."

Ann J
carehome.co.uk rating: 5.00 out of 5

"My uncle was a resident in Atfield House’s Memory Lane wing for just under two years as he suffered from Dementia. During his active life he had relished his independence and he would have considered a care home in old age only as a last resort. Atfield House, however, proved to be a successful move for him. The staff got to know him as an individual and treated him as such, and at all times with great respect and courtesy. He enjoyed his food and loved the variety of meals available in the restaurant. He was safe, cared for and had access, if he wanted it, to various forms of stimulation in the form of activities some of which were designed specifically to meet his interests. Staff were always welcoming, sensitive and helpful to me and always seemed to know who I was. I am grateful for the care they provided for my uncle and I would not hesitate to recommend Atfield House to anyone looking for a home where they can feel sure their relative is well looked after."

Eleanor P
carehome.co.uk rating: 4.50 out of 5

"When I reflect on the past 16 months that my dear mum was a resident of Atfield House, I struggle to find fault with her care. There is no such thing as the perfect care home, but Atfield House is about as close as you will find. The home is well run with exceptionally good staff. I went there frequently and always made to feel welcome. It was mum's home and I was therefore encouraged to treat it as my own too. My mum's complex needs were extremely well met, she was lovingly nursed and cared for, clean, well nourished, happy and contented. Staff were attentive to any changes in her condition and acted accordingly. I was not only impressed by the standard of care given to my mother, but also by how other residents were cared for with dignity and respect. If you are considering Atfield House for your loved one, I cannot recommend it highly enough."

Julie R
carehome.co.uk rating: 4.83 out of 5

"The care home is welcoming, offering a safe and clean environment with staff available to help with any concerns I have. My father has a very good level of personal care. His care needs are high, but the staff are always there to help. My father's health problems are dealt with promptly and I am informed of any problems. It is reassuring to know my father is being looked after and helped in all aspects of his daily life with dignity and respect."

L E
carehome.co.uk rating: 4.17 out of 5

"Atfield House has provided a caring, friendly and safe environment for my mother over the last eleven months. The staff are attentive and compassionate. Always helpful and willing to assist. I would recommend this particular care home."

Gill M
carehome.co.uk rating: 4.75 out of 5