Reviews for Atfield House Care Home

We have had the pleasure of providing entertainment at Atfield House Care Home where the staff are welcoming, professional, and genuinely care for their residents, creating a warm and supportive environment.
It’s clear that Atfield House is committed to making every day enjoyable and meaningful for those who live there. We look forward to continuing to send our entertainers and would highly recommend this home to anyone seeking a caring, positive environment for their loved ones.

While we were attending the Easter egg hunt event hosted by the care home we noticed attention was particular attention was being given to each and every resident.The staff at Atfield house are very professional, polite and caring.

The residents were given the opportunity to take part in the event and seemed to be engaging and enjoying the experience. They even all sang Happy Birthday to my daughter as it happened to be her Birthday.
The place was very well presented with the Easter decorations. The Easter Bunny paid a visit and every child and resident took great delight in having a photo taken with the Easter Bunny.

It was a very pleasant experience and the children and residents equally seemed to be loving it.

It was very reassuring to see the elderly residents being given care they need at this stage of their life.

We look forward to any future events the care home May hold.
Many thanks
Sarita

Lovely welcoming care home. Themed decorations always bring a smile to my face when I visit. The staff are kind and respectful.

We cannot recommend this home enough. My mother was here for end of life care . The nurses and carers were absolutely amazing and do a wonderful job.The home is very clean and every member of staff is very welcoming and helpful. Thank you all so much for giving Betty the best care . Linda & Family.

Went to watch my son perform at a talent show for the residents at Atfield Care Home, Isleworth on Monday 24/7/23. I was so impressed by the staff- they were very caring, seemed to have a genuine bond with residents. The grounds and building were clean and attractive. The manager was very welcoming. They put on a huge spread for all the children and parents (in addition to the residents ) and had prizes for all the kids to take away. They would not accept any donation and said it was their pleasure to have the children perform 😊

We had the pleasure of visiting this lovely Care home now the 2nd time. The staff is really friendly and truly cares for the residents. The place is really clean and well decorated.
Our performance is normally in the main restaurant, but if any resident doesn’t feel well on the day, the management makes sure that we visit everyone in their room. So far all the residents was enjoying our performances and welcomed our visit.
It was lovely to see again how well everyone is well looked after.

Thank you for having us.
Andrea

My family are deeply grateful to all the staff and carers at Atfield House Care Home for the wonderful kindness and care that they showed to my mother, Zinaida.
Mum was bedridden and unable to feed herself and needed a lot of care. She also didn’t speak English but all staff went extra mile using Google translator and other sources to speak to her and attend to all her needs.
Through our daily visits we came to know the team who looked after mum and always treated her with care and respect. There always was someone on hand to help or discuss any issues. Seen familiar faces helped my mum to feel secure and gave us piece of mind. For patients with dementia it is very important to have a stable team of carers.
We were very impressed by the building and number of welcoming rooms for guests and residents’ activities including large terraced balcony and small vegetable garden.
The food was amazing.
We always felt very welcome and part of the Atfield House family when visiting mum, thank you to you all. Ljudmila & Sasha

"All staff are friendly and professional. Although my friend does not remember things, he has been treated very well. He seems very happy here."

E M
carehome.co.uk rating: 4.92 out of 5

"A short respite was generally enjoyed by my husband. The facility is first class and the staff attentive. A lovely garden and the weather was superb, so he was able to sit and reflect. The exercises provided were an excellent idea, as most guests appeared to be immobile. However some activity in the afternoon would have benefitted my husband as he was left on his own for long periods."

Jackie R
carehome.co.uk rating: 4.67 out of 5

"I was very impressed by the room and facilities more like a 5 star hotel, all the staff I came into contact with were very friendly and kind, there was a very good selection of food that was very tasty."

C M
carehome.co.uk rating: 5.00 out of 5

"When I've had problems of a medical or mental health nature, the nursing staff have always been supportive and helpful in dealing with my wife."

Michael C
carehome.co.uk rating: 4.42 out of 5

"My family are deeply grateful to all the staff and carers at Atfield House Care Home for the wonderful kindness and care that they showed to my mum. Mum was bedridden and unable to feed herself and needed a lot of care. She didn't speak English but all staff went extra mile using a translator to speak to her and attend to all her needs. Transition to care home was hart-breaking for us but kindness and warmth with which the carers and nurses treated my mum was very reassuring. Through our daily visits we came to know the team who looked after mum and always treated her with care and respect. There always was someone on hand to help or discuss any issues. The building is great with welcoming rooms for guests and residents' activities including terraced balcony and small vegetable garden. The food was amazing. We always felt very welcome and part of the Atfield House family when visiting mum, thank you to you all."

Ljudmila G
carehome.co.uk rating: 5.00 out of 5

"Where do I start! My father has been at Atfield House for a year and a half now and from the day he moved in to now the care he receives is incredible. Dad is very happy and so grateful for the care he receives and has become part of the furniture! I myself have a wonderful relationship with the staff who I have got to know really well. The team go above and beyond for my dad to the extent of holding an exhibition of his artwork which involved a huge number of paintings - a wonderful day for family and friends to come together and an event we will never forget - dad was in his element! The environment is very cosy, homely, welcoming and clean. The decision of dad having to become a care home resident wasn't easy and was unexpected but I couldn't wish for him to be in a better place. From the bottom of my heart I thank each and everyone at Atfield House for everything they do for dad and for us as a family. X"

Sally T
carehome.co.uk rating: 5.00 out of 5

"Fantastic service with so much care for my father since being diagnosed with Motor Neurone Disease. Very attentive and caring towards his needs. Thank you all very much for everything God Bless."

Shyam M
carehome.co.uk rating: 5.00 out of 5

"Visited a dear old friend and found him in good spirits. He was clean and his room was equally clean. It was nice to see his personal items displayed around him. He was fed lunch while we were there and the carer was most friendly and attentive."

M W
carehome.co.uk rating: 4.67 out of 5

"On arrival at Atfield House, we were greeted by staff and management and shown to my room, it met all my expectations. We also had lunch, it was very good, all the meals have been excellent. All the nursing staff were prompt when required and they all were kind, knowledgeable, experienced and attended to all my needs. I had an excellent stay at Atfield House."

Annette D
carehome.co.uk rating: 4.75 out of 5

"The move from independent living to a care home for my father has been handled with sensitivity and compassion. The staff have been very accommodating in helping him to settle, and in turn, this has been reassuring for myself and the family."

Sara F
carehome.co.uk rating: 4.42 out of 5