Where life stories inspire great care.

Visiting West Oak feels just like visiting my grandparents house. The atmosphere is warm, familiar, and full of kindness. The staff treat everyone with genuine care and respect, creating a true family-like environment. Every visit feels comforting and reassuring, knowing the residents are well cared for and valued. West Oak is a place where you truly feel at home.

My sister went there to recover from a knee operation. Very clean and welcoming. The staff are lovely. She was very happy.

Barchester Yatton Care Home provides outstanding care in a warm, welcoming, and well-managed environment. The manager and deputy manager lead with compassion and professionalism, which clearly reflects in the high standards of care throughout the home.
The staff are kind, attentive, and treat residents with dignity and respect at all times. The home is clean, comfortable, and has a calm, homely atmosphere. Communication with families is excellent and very reassuring.
A truly exceptional care home — highly recommended.

I visited my Grandmother this week and can honestly say she seemed so happy. The home has a lovely family feel and the staff were so friendly and welcoming.

I couldn’t recommend Hollyfields enough. It’s such a HUGE decision finding a perfect care home for a loved one, but I can hand on my heart 100% recommend them. They went above & beyond for my Dad, who was end of life. The care & compassion they showed both my Dad & our family, I will never forget. The home itself is welcoming, warm & feels homely. The staff are welcoming, friendly and nothing we asked was too much trouble. I can’t thank you all enough for everything you did for us all at such a heartbreaking time. I’d like to say a special thank you to Rebecca, John, Danielle & Samantha..you are all amazing at what you do.

Today we took my mum Lizzie for a visit and a show around before her 2 week respite stay. We were greeted by Elouise who made us and mum feel very welcome and at ease straight away and made us a lovely cup of coffee and treated mum to a chocolate brownie before showing us around this beautiful,friendly, well kept care home. Mum enjoyed her tour very much and Elouise kept mum informed of where we were going at all times and let her look around at her own speed. Thank you for your time today and thank you for making my mum feel so much at ease, I feel very confident now that mum will be happy here and well looked after. We are returning for another visit this week as the Alpacas are visiting and mum is looking forward to it.
David and Anna

I provide musical entertainment at Reigate Beaumont and I must say that the activities team and staff here are excellent. They have such a great connection with the residents and their high level of care and attention for the residents really shows and it's wonderful to see.

Outstanding care home, beautiful inside, clean, staff are very friendly. Look forward to our next visit.

Lee
Winchester mobility

Bere Grove is excellent. The staff are kind, professional, and caring, and the home is always clean, welcoming, and comfortable. As a relative I can confirm the communication with families is great, and it’s reassuring to know my mum is so well looked after. I would highly recommend Bere Grove to anyone looking for outstanding care.

Charlie, Entertainer
Recently visited Hilton Park, Jenny and all the staff all fantastic
Warm and welcoming, wonderful surroundings, all in all …a lovely place.
Thank you
Charlie

I am a PAT (Pets as Therapy) volunteer and visit Kingfisher Lodge every fortnight with my Chocolate Labrador, Willow. My visits are always joyful occasions and the residents are extremely appreciative of their time with Willow. I find the staff at Kingfisher Lodge, without exception, to be helpful, happy and always willing to go the extra mile. My constant companion during my visits is Kelly, and her enthusiasm and rapport with the residents is very impressive! From my own experience, I find Kingfisher Lodge to be a very caring, happy and pleasant environment.

Hagley Place has kindly allowed us to host our Women's Health Hub at the home: this is a support group for women: including staff and residents if they so wish. We have received a friendly welcolme and the home provides a warm and cosy space to learn, chat and laugh. Staff have been great and all very lovely.

We have had the pleasure of working with Raleigh Manor Care for a few years now and have to say they offer a wonderful home and service to their residents. All the staff are very friendly and welcoming, and look after the residents with the upmost care. It is always a pleasure to join them on an open day, and we truly appreciate their support for our local family business.

I had a wonderful experience speaking at your event today. Thank you so much for the warm welcome and excellent organisation. You created such a relaxed and friendly atmosphere, which made it a real pleasure to present and a chance to meet some lovely people.

This review is specifically about the Management, staff and facilities at the Barchester’s Mount Tryon Care Home in Torquay.

Mum has now been resident at the Mount Tryon Care Home for nearly 4 months.

Quite naturally, Mum was a very unsure about the big change in her life moving from independent living into “care”. Change at any time in life can be difficult to handle - for a 91 year old such change is significant.

However, it wasn’t long before Mum settled in!

The light rooms; open and free layout; the kind, welcoming and positive staff - management, nurses, support people, cleaners and handymen; the excellent food; the daily interactive activities; medical support; its security; and its positive ethos all make Mount Tryon a true home from home.

Her happiness is core. We are happy and confident that Mum is being expertly cared for and that her future path will be safe and happy.

Thank you to the staff and management at Mount Tryon Torquay!

On visiting friends at Cherry Blossom i see lots of happiness, giggles & good times with a consistently busy & fun activity schedule.
Clinical Staff show genuine heartfelt warmth & such knowledgeable care with lovely bedside manners.
Staff are amazing with long standing & continuously dedicated Management support.
Not to forget the award winning cuisine and beautiful grounds in which this is set.
Is always a pleasure visiting this place & Thank You most importantly for the care you provide & also making us visitors welcome.