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Celebrating life at Barchester
We celebrate life through everything we do, from our thoughtful experiences and activities to our delicious food. We offer the latest technology as well as sensory engagement to nurture the wellbeing of our residents. With a wide variety of tailored activities and events we make sure our residents have the best physical, mental, spiritual and social stimulation, all bespoke to them. Take a look at what we’ve been up to…
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Home celebrates exceptional customer feedback
Staff and residents are celebrating receiving exceptional feedback in the home’s customer satisfaction survey. Everyone is as proud as can be after the home scored incredibly highly in all aspects of the survey.
An impressive 75% of the residents at Lindum House stated that they would recommend the home to a friend. In the six different areas of the survey covering people, care, environment, activities, dining and communication, the home consistently scored over 89%. The home’s top score out of the six areas was for the calibre of its staff at 97%, followed by the quality of the care delivered, and the home’s environment, both scoring 94%. All team members are thrilled to have received such brilliant scores.
Home celebrates exceptional customer feedback
Staff and residents are celebrating receiving exceptional feedback in the home’s customer satisfaction survey. Everyone is as proud as can be after the home scored incredibly highly in many aspects of the survey.
A colossal 100% of the residents at Cookridge Court stated that they would recommend the home to a friend. In the six different areas of the survey covering people, care, environment, activities, dining and communication, the home consistently scored over 77%. The home’s top score out of the six areas was for the calibre of its staff at 99%, followed by the quality of the care delivered at 88% and the home’s environment at 85%. All team members are thrilled to have received such brilliant scores.
Home celebrates exceptional feedback
Staff and residents are celebrating receiving exceptional feedback in the home’s customer satisfaction survey. Everyone is as proud as can be after the home scored incredibly highly in all aspects of the survey.
Each year Barchester Healthcare, who own Hickathrift House, conduct a mammoth customer survey to collate feedback from their 13,800 residents and patients, and their loved ones. The survey is an opportunity to gather the opinions of the people living in Barchester’s homes and hospitals, along with those of their families and loved ones, in order to learn and improve. Every single piece of feedback given in the survey is considered and acted upon. This year the survey received over 13,000 individual pieces of feedback, all of which are passed on to the relevant home.
Happy Birthday 'Evelyn'
At Chacombe Park we celebrate birthdays not just as a mark of ageing another year but as a celebration of life, achievements, and personal growth. It's a time for reflection, gratitude, and looking forward to future possibilities. Birthdays provide a special opportunity for us to help residents to gather with loved ones and create lasting memories.
Yesterday we celebrated Evelyn’s birthday, we all sang 'Happy Birthday' together and celebrated with cake. We all hope you had a truly lovely day filled with smiles, laughter, and special moments!
Home enjoy landmark celebrations!
Celebrations have been in full swing as one of its residents reaches her centenary in style.
Selina was joined by staff, relatives, friends and other residents as she received a telegram from the King in recognition of her landmark birthday. A party with Selina’s favourite entertainers, Dark Moon was arranged for her by the family and the staff team at Stamford Bridge Beaumont, there was champagne to toast this very special occasion and a special birthday cake made by the home’s catering team.
The birthday girl said: “To be surrounded by so many people that I love has made this day so special, I couldn’t have wished for a better birthday, thank you to everybody who arranged it and came to my party, you’ve all made me feel so very special”.
Celebrating Burns Night
Happy Birthday Peter!
Happy Birthday Peter!!
Life is a new chapter for Peter since joining our home. A wonderful man who you may remember came to us a year ago, and today is celebrating his birthday with us!
Peter's daughter Lyn asked if he wanted to go out for his birthday and he said, "No I want to be here at Elgar Court as we are having a party!" And what a fabulous time he had with his friends and family at the party we held for him!
Life doesn't stop at Elgar Court, it begins! We make every day as special as we can for our residents and celebrating occasions like this is just what we do!
