Reviews for Drummond Grange Care Home

"The nursing and care are excellent. Although a large home, the staff all seems to know the resident's name and their needs, and there is a happy, friendly vibe. My mother had a fall - the promptness, care and attention to her and me was of an excellent standard from everyone - we cannot praise them enough. Always open to discussion and resolution if an issue arises, although we wait to see if new housekeepers can address laundry situations. Would prefer there was secure access at the front door."

F T
carehome.co.uk rating: 4.08 out of 5

"My husband is a resident I can't thank them enough for all they do. Fantastic management and care staff. The care home is beautiful and clean and the care staff are wonderful and great with the residents keeping them well."

R S
carehome.co.uk rating: 4.75 out of 5

"Always activities to do, they cover many different aspects to support the individual needs of the clients who live here. They always ask if we want to go out on the bus. I usually say no as I don't like shopping."

R A
carehome.co.uk rating: 3.75 out of 5

"The staff are most helpful and make the residents feel part of a family."

Margaret M
carehome.co.uk rating: 4.67 out of 5

"A big reassurance during this past lockdown phase is knowing that my partner is well looked after and has been shown genuine love and compassion. It has been so difficult for them to understand (no visiting). I am always kept up to date with his health. All the staff are dedicated and through difficult times always manage a kind word and a smile. My partner looks healthy with the good food and special care and help he receives. The rooms are clean and tidy, and has been made personal to feel like home."

C S
carehome.co.uk rating: 5.00 out of 5

"My sister has moved into the home this week. I went to visit this week, and the home is lovely, the staff are so friendly, and the food is great. Lots going on and lots of staff about. The chiropodist came to see my sister, but because we were there, it was no problem to come back. She has an en-suite and gets a shower every day. My sister is enjoying it and settled in well."

Tracy T
carehome.co.uk rating: 4.58 out of 5

"The rooms are a bit dated and could do with modernisation. Pads don't fit very well as they are always leaking and have to get bottoms changed on a regular basis. There are two types of beds, one that raises at the back of the knees that would stop my wife from slipping down the bed, but unfortunately, my wife's bed does not have this. Otherwise, everything else is of a satisfactory standard."

John S
carehome.co.uk rating: 3.33 out of 5

"My daughter moved in here 3-weeks ago, and I feel a lot more relaxed knowing she’s being cared for. All the staff are friendly, always take time to have a blether, although they are all busy. She has a nice room and plenty of activities going on. I’m going with her on Friday for karaoke. A hairdresser comes in. Five stars to all the staff. She is being well looked after. Thanks to all the staff."

Carol L
carehome.co.uk rating: 5.00 out of 5

"I always enjoy my visits to Drummond Grange. Friendly staff, good instruction on procedures during Covid-19. Facilities are clean and homely. Outside space/garden lovely in good weather."

Helen M
carehome.co.uk rating: 4.00 out of 5

"All the carers and reception staff are all very good and all care for their residents. They are all very friendly. Good activities throughout the week by the activities team. The food looks really good and up to a good standard."

Kerrieann S
carehome.co.uk rating: 5.00 out of 5

"Every aspect of dealing with Drummond Grange Care Home was fantastic! The only reason I did not give the facilities full marks is that it is starting to look a little tired. However, that is being addressed by management with the refresh of rooms over time. I would like to give special thanks to all of the staff, especially but by no means limited to those in the dementia unit. Absolutely everyone we interacted with was doing a top-notch job and obviously cared very deeply about what they were doing. Sadly, my father-in-law has now passed, but we will always remember how well he was treated in his final days."

J F
carehome.co.uk rating: 4.92 out of 5

"Wonderful setting, nice and friendly staff. Was great to meet the staff and have a good chat while enjoying scones, cupcakes and drinks. Can't wait for the next gathering. Great job for the lovely day."

Daniel D
carehome.co.uk rating: 4.92 out of 5

"I want to say thank you to this team, all coming from heaven. They are angels and they know what they are doing. They are trying to do the best for my muscles, especially in my hands, they also do a great job with my legs. I want to thank all the carers, nurses and management. Thank you to the physio team, they give me a chance to stand in the hydro pool, this was amazing. My wife is over the moon about my improvements. I can now eat and drink by myself, which I could not do in the hospital."

M E
carehome.co.uk rating: 5.00 out of 5

"I come to visit my friend. We always have a great day. The staff at Drummond Grange Care Home work very hard. If you ask for something they will do all they can to help. The food is fantastic and great choices. Family, friendly and lots of entertainment."

Kathy K
carehome.co.uk rating: 4.92 out of 5

"A very nice home. Food is good and plentiful. the grounds are beautiful for wheelchair walks and sitting outside. Very good daily activities. Onsite gym with physiotherapy staff. Trips to the hydrotherapy pool."

Grace J
carehome.co.uk rating: 4.58 out of 5

"I am pleased with the overall care of my wife and find the staff kind and caring."

Walter M
carehome.co.uk rating: 4.17 out of 5

"I have really enjoyed since moving in plus getting on really well with all the nurses and carers. They are all well mannered and sincere with their attitude and I have really enjoyed being here since day one."

J D
carehome.co.uk rating: 4.92 out of 5

"I have a good relationship with staff and manager. I have been going for respite for years, my husband was there for five years before he died 14 years ago. My daughter was there for six years in the home. My other daughter is in the home for four years, she will be there until anything happens to her, I have no worries about the care she gets. They phone if anything is wrong. I am impressed with the care."

E K
carehome.co.uk rating: 5.00 out of 5

"I came to Barchester Drummond Grange Care Home on 27/06/23 after 6 months in hospital. When I came here I was confused and in a lot of pain. Having now settled, getting closer to accepting I'll never walk again. The staff have been amazing, kind, caring and professional. Everyone, carers, admin, carers, cleaners. They create a friendly, open atmosphere. You are encouraged to make your room your own, you can join in or keep to yourself, and all choices are respected. I feel respected and listened to."

M P
carehome.co.uk rating: 5.00 out of 5

"The care home provides peace of mind and the knowledge that residents are safe, warm and well provided for. Day and night."

Margaret L
carehome.co.uk rating: 4.50 out of 5

"I always have a pleasant visit when coming to see my mum, the staff are always lovely and eager to help if you have any issues/questions. My mum's room is always kept clean and tidy and other facilities are always kept nice as well. Would recommend this place to anyone and thank you for the 24 hour care you give to my mum!"

Sarah A
carehome.co.uk rating: 5.00 out of 5

"My mum came to Drummond Grange at the end of April 23. She has settled in very well, with excellent support from the staff. Having been housebound for a couple of years, it has been wonderful to see my mum taking part in the many activities (she has even been swimming!). Very pleased that my mum has ended up at Drummond Grange."

Andrew P
carehome.co.uk rating: 4.83 out of 5

"Excellent facility, friendly staff. I would struggle to put into words the fantastic job all of the team at Drummond Grange do. The world needs more people like this."

Sarah F
carehome.co.uk rating: 5.00 out of 5

"The service is brilliant. It could not be any better. Staff are so nice. Very helpful staff. Everyone helps you. Everything is clean and peaceful. Everyone is very friendly."

Janice B
carehome.co.uk rating: 5.00 out of 5

"It is hard to quantify, but the staff are consistently positive and happy, and this feeling of well-being seems to transfer to the residents and their visitors who always feel welcomed. It is clear that the staff really care about those they care for. The home has a new manager, yet there was no discernible change in the smooth running of the home. At a recent music festival organised for the benefit of the residents, all the care staff and management actively participated in a very enjoyable event. Cannot decide if I liked the zumba display, choir or hamburgers best."

Norman T
carehome.co.uk rating: 4.18 out of 5

"Once again, astounded by the level of care, support and thought given to my brother and myself. The recent death of our sister was handled with great respect and dignity. They supported my brother in bringing him to the funeral and I would like to thank the two members of staff for being so kind and supportive on the day and all the team for making it happen. Such a comfort that my brother is loved and cared for by such amazing staff."

F S
carehome.co.uk rating: 4.92 out of 5

"Having my sister at Barchester Drummond Grange Care Home, gives me peace of mind, knowing she is very well taken care of."

M M
carehome.co.uk rating: 4.42 out of 5

"Overall, the service my father has recieved has been positive. The nursing staff are very responsive and informative with any and all needs regarding my father, any incidents are reported and we are reassured."

L F
carehome.co.uk rating: 4.00 out of 5

"Understanding that we have all just recovered from the COVID-19 pandemic, I think that the home has improved on a number of levels: Personalised care has improved though I would rather more attention be given to residents, especially checking they are wearing clean clothes or dresses. Plate sizes and quality have improved though more seasonal fruits and vegetables would be most appreciated. More credit to staff who are obliging and willing."

Ian C
carehome.co.uk rating: 3.83 out of 5

"Staff are all very pleasant and approachable. Good day at the music festival. Nice to see everyone out enjoying the sun. Dad seems settled here."

Yvonne B
carehome.co.uk rating: 4.45 out of 5

"Pleasant staff, good food. Physio staff exceptional."

Margaret M
carehome.co.uk rating: 4.00 out of 5

"Barchester Drummond Grange Care Home is very friendly. My friend gets looked after really well. The place is very clean, the staff are really nice."

A H
carehome.co.uk rating: 5.00 out of 5

"Christmas day. The quality of food was amazing, piping how and great selection. 10/10. Also, the staff worked so hard."

Dean W
carehome.co.uk rating: 5.00 out of 5

"Come for Christmas dinner to spend time with my daughter. The food was so good and the staff were amazing."

Thomas J
carehome.co.uk rating: 5.00 out of 5

"Excellent but there needs to be a better ramp at main entrance which is easier for wheelchairs. Every time for the last year, I need to turn completely around to enter the building backwards."

D M
carehome.co.uk rating: 4.00 out of 5

"I would like to thank the chef and his team for the catering which they did for my brother's birthday party. There was a lovely selection of savoury and sweet treats which were all fresh and tasty. The birthday cake was as delicious as it looked! Nothing was too much trouble. Thank you very much, it allowed us to focus on my brother and his guests."

Margaret B
carehome.co.uk rating: 4.42 out of 5

"I cannot recommend Barchester Drummond Grange Care Home more highly. The care of the staff is so professional and organised. The staff are always very on the ball and very kind and uplifting. The ward is clean and spacious with individually designed rooms, out looking the garden. The dining room is beautiful like a hotel and the food is excellent. Thank you so much for caring for my dear friend so well."

Kate R
carehome.co.uk rating: 5.00 out of 5

"My overall experience as the daughter of a resident has been great so far. Staff are very friendly and always willing to help with any questions I may have. The activities are great as they try to include all residents."

A D
carehome.co.uk rating: 4.75 out of 5

"I just want to thank you for a wonderful day at Saturday's barbeque, the food and the entertainment were great. The staff were all lovely and it was nice to meet their children and see them at play. Some of the staff attending were on a day off, that's dedication for you; they are the "the salt of the grain"."

Walter M
carehome.co.uk rating: 4.50 out of 5

"My sister, who is now suffering from the later stages of MS, is now in safe hands, is being cared for by a dedicated team who are thoughtful, kind and proactive. We made the right choice with Barchester Drummond Grange Care Home!"

Fiona K
carehome.co.uk rating: 4.91 out of 5

"I love how it feels like a family in the home and not a care facility. It's great how my son has fitted in so well as it was such a huge choice for him moving out of home and he is literally living his best life! I would recommend this nursing home to anyone that's looking for a place for their family member!"

Morag B
carehome.co.uk rating: 5.00 out of 5

"I love how the home has started taking my brother to football games that he has never been to before!"

Stephanie B
carehome.co.uk rating: 4.50 out of 5

"The power of the music festival has been wonderful. We are having the best day. Thank you Barchester Drummond Grange Care Home for making such a great day for us, as a family, to share. All staff are amazing! Keep up the great work."

Nick V
carehome.co.uk rating: 5.00 out of 5

"Very happy with how my late wife was treated during the three years she was a resident. Staff at Balhousie unit were extremely kind and professional and my wife was very happy."

Alistair D
carehome.co.uk rating: 4.50 out of 5

"Last weekend, we had visitors from France who are lifelong friends of my husband through a shared love of rugby. Drummond Grange helped us to host a get-together for my husband's family and friends. The staff couldn't do enough for us, and we are so grateful to everyone for making the day so special."

Jane C
carehome.co.uk rating: 4.08 out of 5

"I would like to thank everyone at Drummond Grange Care Home for the love and care that is given to my best friend. The staff makes you so welcome when you arrive to visit, they always come and ask if you would like tea. Just to see my friend settled in and a lot more happier makes me happy to see her. I know my friend's illness is only going to deteriorate but I know she is being well looked after she loves having her hair and nails done. Thanks to all!"

A M
carehome.co.uk rating: 4.82 out of 5

"Care home appears well run from what I can see on a once-a-week visit."

Fred R
carehome.co.uk rating: 4.09 out of 5

"I took my daughter out for her 7th birthday. Supported by staff willing to give up their own time to ensure I could go out with mine and make priceless memories that mean the world to me. Being in a care home does not stop me being with my family thanks to the staff and the general manager."

S W
carehome.co.uk rating: 4.58 out of 5

"My mum has been here since last year. She has changed all for the better and it puts my mind at ease knowing someone is always there if she needs them, which reassures her as well. Which is great as it is bringing back a lot of her confidence back."

Daniel D
carehome.co.uk rating: 4.75 out of 5

"Everybody is so kind and helpful, especially Melville with their specialist Trachee knowledge and I feel happy that my daughter is well looked after by professional carers."

H V
carehome.co.uk rating: 4.55 out of 5