Reviews for Falmouth Court Care Home

"We arranged for respite care for my father-in-law from 20/12/2023 to 12/01/2024. He decided he would like to extend his stay and become permanent. The management and staff have been fantastic with him, his mobility has increased, his appetite and also his nutrition and hydration and his interaction with people."

S E
carehome.co.uk rating: 5.00 out of 5

"Mum had recently had a hospital stay and I had come over from Spain for 2 weeks to look after her. However, I needed to return for 2 weeks for work. She needed a placement with 24-hour care and support and Falmouth Court was suggested to me as a respite option. From the initial telephone conversation, the show around and the home visit I knew Falmouth Court would be able to offer her and me the exact respite service we required. The home is stunning. Beautifully stylish with large, warm and comfortable rooms. The communal areas were calm, with appropriate music just audible in the background. The managers and staff were polite, kind, caring, efficient and knowledgeable. Mum loved the food which was plentiful and varied and catered for all tastes and dietary needs. She particularly loved the cakes. I am now considering moving back to the U.K. for the longer term to look after Mum and hope she can stay again for a further respite stay to allow me to put this into motion."

S L
carehome.co.uk rating: 4.83 out of 5

"Had a lovely festive visit and the home was beautiful. Lots of festive activities taking place too. The staff were very friendly and welcoming. We are happy to see everyone is comfortable and well looked after."

Kelly H
carehome.co.uk rating: 5.00 out of 5

"Falmouth Court is a wonderful care facility with excellent, friendly staff. It is fresh, light and well-placed in Falmouth. Mum is delighted to be here and loves all the activities that are available."

John B
carehome.co.uk rating: 5.00 out of 5

"The Falmouth Court team have been outstanding and a huge relief to my mum and her family during the potential stressful transition from independent living in Edinburgh. My mum repeatedly points out how friendly, caring, engaged and fun the carers, cleaners and managerial staff all are without exception. Attempts to personalise connection have been terrific with huge moves to reach out to my mother's (and others') interests in art, but also the willingness of French carers to enable her to practice the language she loves. The medical team response and ability to connect with the full spectrum of external agencies has been impressive. Constant review and adaption to evolving needs are very much appreciated by our family. Thanks so much."

R T
carehome.co.uk rating: 5.00 out of 5

"I visited Barchester Falmouth Court Care Home last week, I am a retired man of eighty years and never been to a care home before. My aunt is a resident and she asked me to visit as she was very happy there. I am very pleased to say that I was so impressed not only with the beautiful home but also the facilities and the staff and management that I met. I honestly thought that I was in a five-star hotel as all the rooms and recreation rooms and the gardens that I saw are simply stunning. In the reception area, they provided a very nice arts and crafts recreation and there were eight residents enjoying the recreation and laughing and talking amongst themselves. All the staff and management I met were very welcoming and really convinced me that I was not alone in thinking that care homes are certainly not of the impression that I had before coming here, I am now considering that in the future I would seriously think of moving into this type of care home. Well done to all the staff and management."

Tony S
carehome.co.uk rating: 5.00 out of 5

"Overall Mum was happy. Lack of communication from management to care staff caused issues of basic care needs initially not met. The manager visited Mum at home and carried out pre-assessment. Due to dementia and aged 99, it was discussed and documented that Mum needed prompting with everything to meet her care needs initiating nothing for herself. It was agreed Mum was suitable for residential care. On day 3, I phoned at 12MD to find her in bed, still in pyjamas and not had breakfast. On discussion with the manager it would appear Mum wanted “to stay in bed a little longer” when asked but had then been left. Put to bed 9.30pm the night before. Toileted only once at 4.30am -very wet, (left 7hrs) despite pre-assessment stating toileting required 1.30 and 4.30, still in bed 12MD (left further 7 hrs) not only not meeting her basic care needs but risking Mum's skin integrity, hydration and nutritional needs. Rectified by communication improvement and daily call from the manager."

Anne G
carehome.co.uk rating: 3.08 out of 5

"Our Mother has been a resident of Falmouth Court since April and we have been delighted with the facilities but more importantly, the level of care she has received from the staff, which is of the highest quality."

K W
carehome.co.uk rating: 4.91 out of 5

"Excellent with advising, when this is something new to me and my family. Very professional yet personal service. Very clean and tidy at all times. Mum absolutely loves coming here and thinks all the staff are her best friends!"

Howard S
carehome.co.uk rating: 5.00 out of 5

"A beautiful care home with wonderful staff, offering excellent facilities and care. Rooms have a home-from-home feel with the facilities of a hotel. The home is kept immaculately and residents are so well cared for in a beautiful environment. We couldn't ask for more."

Stephanie S
carehome.co.uk rating: 4.92 out of 5

"Had a two-week respite stay which was excellent. Every member of staff made me feel welcome."

C R
carehome.co.uk rating: 4.92 out of 5

"All the staff and management were very helpful and Mum had a very enjoyable stay. Excellent care home."

D C
carehome.co.uk rating: 4.91 out of 5

"My mother spent ten weeks at Falmouth Court Care Home recovering from a broken arm as she has mild dementia. She can be a difficult person sometimes and she demonstrated this during her first month. However, the staff persisted and after a month she began to settle in. We found the staff to be caring, friendly and professional at all times. There's no doubt a stay at Falmouth Court is expensive but the care she received was excellent."

I P
carehome.co.uk rating: 4.42 out of 5

"My aunt was so well cared for at Falmouth Court during a stay of one month for respite. She thoroughly enjoyed her stay. She thought the food was excellent and was so impressed with all the arranged activities, the afternoon quiz and gardening were her favourites! She said everyone is professional, friendly and helpful. She returned home feeling so much better. As her niece my dealings with the staff and management were excellent. Well done Falmouth Court!"

Sarah B
carehome.co.uk rating: 5.00 out of 5

"Absolutely delighted to have this care home on our doorstep! My mum stayed for 2 weeks respite and has made lots of new friends. She is vegan and the chefs worked very hard to cater to her needs. Every staff member offers something really special and the atmosphere is lovely and warm, quite an achievement for such a new home. Would not hesitate to recommend it and will certainly be using it again. Lovely for both Mum and me to know that Falmouth Court is there for us."

Tam C
carehome.co.uk rating: 4.83 out of 5

"My husband and I have just spent 2 weeks of respite at Falmouth Court Care Home. My husband has Alzheimer's and as one of his carers, I needed complete rest. We had a marvellous welcome to the beautiful care home. Every member of staff was happy to do anything we needed. The caring staff were wonderful. I feel more care staff are needed. They had to work so hard. The food was 5*. Thank you all for making our stay a very happy one. We are looking forward to our next visit!"

R B
carehome.co.uk rating: 5.00 out of 5

"From start to finish our experience with Falmouth Court was nothing less than exceptional, all the staff were completely focused on providing the best care and the best experience for my mother-in-law. Attention to detail and a real genuine passion for getting it just right for her was such a comfort to us as this was the first time we had left her in a home so that we could have a much-needed break. The management team were so patient with us and helped us through all the paperwork required and was always on hand to answer any questions we had with enthusiasm and a real desire to put our minds at rest. I cannot praise Falmouth Court enough for making our experience as stress-free as possible and would not hesitate to recommend them to anyone searching for the best care possible for their loved one. Thank you, Falmouth Court with all our love and best wishes."

Caroline C
carehome.co.uk rating: 5.00 out of 5

"The care Mum has received has been exceptional at all levels. I am so happy she is here and being looked after so well."

Susan N
carehome.co.uk rating: 5.00 out of 5

"My dad went to Falmouth Court at the end of December for a 2-week respite stay. He had a wonderful time. Every single member of staff was welcoming, happy and positive and made every effort, every day, to make his stay a good one. The environment is fantastic, and the food offered is great. Each time we visited he was happy, relaxed, and had plenty to talk about. His stay was a very good experience, and was respite in every sense of the word, both physically and mentally - he had none of the daily worries/stresses that he has at home. He is already booked in for another stay in the summer when he is looking forward to getting involved in trips out and more activities. He enjoyed the daily exercises with a certain member of staff, who worked hard to keep the residents entertained. The timing of Dad's visit weather-wise, and seasonal staffing meant, I think, that trips out were difficult while he was there. Many thanks to all the staff and management team for giving him such a great time."

S W
carehome.co.uk rating: 4.92 out of 5

"The perfect place to recover after a hospital stay. I was there for two weeks and emerged a different man, having made a brilliant recovery due to the diligence of the staff. I cannot praise them enough and that applies to all of them. The room was very comfortable and I was free to make a cup of tea whenever I liked, although the staff were always offering to do this but I preferred to do it myself. Would thoroughly recommend Falmouth Court."

Allan H
carehome.co.uk rating: 4.92 out of 5

"Such a beautifully presented home. Fantastic welcome and initial interview by all staff I met. Everyone was polite and agreeable. The presentation of this new building is five stars and cleanliness likewise. Thank you to everyone involved from management to cleaners. The staff could not be more helpful and cheerful. More staff is required to make it perfect."

R S
carehome.co.uk rating: 5.00 out of 5

"Dad had two weeks of respite, his first experience with this. We had a very warm welcome. Dad was shown around the home and given lots of reassurance that staff would make sure he didn't get lost. We were given time to settle dad in and unpack his bag etc. Dad was happy for us to leave him, and we were kept updated on changes that were made during his stay. On returning to pick Dad up, he looked fit, well and happy. He had enjoyed his two-week holiday and told us that everyone was very caring and helpful. He hadn't realised he had been there for two weeks."

Sue P
carehome.co.uk rating: 5.00 out of 5

"From not wanting to go into the home in the first place, I was surprised at how friendly and caring everyone was and would be delighted to go for respite care again. I particularly liked the buddy system and we became good friends. The activities were varied and interesting and helped to pass the time in a fun way."

Barbara L
carehome.co.uk rating: 4.92 out of 5

"Having had a couple of very positive experiences of respite care (his first) at Falmouth Court earlier in the year, my father made the decision to move there permanently a couple of months ago. This has been a great success and a huge relief to us, knowing he is cared for so well 24/7. Not being the most sociable of people, he is very happy to have a lovely en suite room as his own space, but does enjoy those activities which interest him, particularly the outings and the food is just to his liking, especially the cooked breakfasts! Every member of staff is helpful and welcoming. An added bonus is it being nearby, so we can visit regularly and the parking and access are very simple. Well done and thank you Falmouth Court."

Clare M
carehome.co.uk rating: 4.92 out of 5

"Very professional and friendly staff. Mums' needs are well looked after in every respect. The home a new building ensured an extremely comfortable stay. Wonderful food, mental stimulation very high. We have no hesitation in placing mum in long-term care if the need arises."

C D
carehome.co.uk rating: 5.00 out of 5

"The manager and her team were extremely helpful in making it possible for my mother-in-law to be cared for at short notice. We were particularly pleased with the way they got her involved in activities which she has enjoyed in the past. The standard of accommodation is very high and the staff very caring."

J M
carehome.co.uk rating: 4.92 out of 5

"Mum has had two weeks of respite care with you. Her care has been excellent, her room is beautiful, as are the facilities. She has eaten really well. Mum has joined in with the activities and really enjoyed herself. It was lovely to see her looking so happy. The staff are fantastic, and nothing is too much trouble."

S M
carehome.co.uk rating: 5.00 out of 5

"Mum came in for respite care and we have been really pleased with how welcoming everybody has been. Mum has joined in far more than we were expecting and the staff have been really supportive both with mum and ourselves over meeting mum's needs both during respite and for the future."

J S
carehome.co.uk rating: 5.00 out of 5

"My mother had 2 weeks respite care and had a great time. She was quite happy there and enjoyed the excursions and activities. The staff were very friendly and kept me informed of how she was doing as this was the first time she had been anywhere for respite. She says the food was excellent and that is praise indeed."

K A
carehome.co.uk rating: 5.00 out of 5

"I visit my mother in Falmouth Court regularly, and it's always a pleasure. The staff are all helpful and friendly, and I always leave with a smile on my face. The rooms are lovely, and there's a great outside space. The food is very good and always a good choice is offered, with wine! I also enjoy chatting to the other residents now that Covid restrictions have been lifted - thank goodness!"

Lynne R
carehome.co.uk rating: 4.91 out of 5

"I am a full-time carer for my mother, who has dementia. I was concerned about booking her in for a 2-week period of respite care, as I thought she might be very confused and upset, but my fears were unfounded. This is a brand new, purpose-built care home, and the standard of decor and furnishings is that of a quality hotel. Prior to going into the home, I was asked very detailed questions about her preferences, routines etc, even down to how many pillows she likes, so I felt that they were keen to provide an individually tailored care plan that fitted into her routine, rather than the other way around. When I came to collect my mother after 2-weeks, she was almost sad to leave. She has told me that she had a "wonderful holiday", all the food was lovely, there were lots to do, and all the staff were kind and helpful people. I highly recommend this home and have already booked her next stay."

Denise C
carehome.co.uk rating: 5 out of 5

"In February I went to have a look round, I was so impressed with the facilities and all the staff that I met were very friendly. The fact you can pre-book respite care was the decider for me, I could plan a trip knowing my husband who has Vascular Dementia and other health issues was going to be safe and well looked after. The en-suite room was spacious and bright, the food was varied and delicious and the staff were very caring. He joined in the activities and he regards it as a holiday. I have no hesitation in recommending this care home and will be rebooking in the future."

Dawn A
carehome.co.uk rating: 4.92 out of 5

"Falmouth Court is a wonderful brand new bespoke built care home. The facilities are outstanding and the staff are friendly, attentive and professional. Not only it is a modern care home but it also clearly has forward-thinking vision. A huge step forward from the traditional perception of a care centre. All areas are very accessible. The rooms are well furnished and the dining rooms and the communal areas definitely give off that restaurant/hotel feel. Overall, I would thoroughly recommend Falmouth Court Care Home."

P R
carehome.co.uk rating: 4.92 out of 5

"Falmouth Court is a beautiful care home with excellent facilities. Its manager has very high standards and a clear vision for this new home. The staff are very kind and caring and my husband received a very warm welcome. The en-suite bedrooms are very well-appointed, likewise the dining room and adjoining lounge and other seating areas. The dedicated Activities Room in the dementia unit is extremely well thought out and the two members of staff who organise the activities are excellent. The corridors are wide and well lit with pleasing pictures and furnishings appropriate to the unit. Overall there is a very friendly atmosphere and all the staff are always keen to help in whatever way is necessary and very easy to communicate with. I would be happy to recommend Falmouth Court and wish it every success."

H C
carehome.co.uk rating: 4 out of 5

"From the minute I saw this place I felt that homely feeling and a lovely atmosphere. Everyone was absolutely amazing from the initial meetings with the Home Service Manager to the meetings with the lovely Home Manager. I’ve been to visit several times since to see my lovely person whom I cared for, for nearly two years and all staff are willing to please and their main priority is the care of this person. Nothing is too much trouble. The receptionist has always got a warm welcome for anyone and is very accommodating. I would have no misgivings of recommending this beautiful and friendly home to anyone."

Jackie W
carehome.co.uk rating: 4.92 out of 5