Reviews for Hurstwood View Care Home

"The care provided here is exceptional. The staff are kind, attentive, and genuinely committed to delivering person-centred care. The home is always clean, welcoming, and well-managed, which gives great peace of mind. Communication is excellent between the team, and nothing ever feels like too much trouble. Thank you so much for looking after my mother in law with such care and attention."

I’m a magician and singer and have performed many times at Hurstwood View Care Home . It’s a beautiful home situated in the East Sussex Countryside with caring professional staff. A lot of effort and planning goes into the entertainment for the residents which is lovely to see. The activities team are amazing and there is never a dull moment. They organized this Easter a magic show for residents, family and children which was so much fun. The residents loved meeting the children and we all had a magical time. 😀🪄🎩
Looking forward to seeing everyone again for more magic, singing and fun .

"I couldn't be happier with the level of care provided here. The team is professional, friendly, and truly dedicated to the residents' wellbeing. There are plenty of activities, and the atmosphere always feels warm and lively. It gives our family great peace of mind knowing our loved one is in such good hands."

Best care home❤️❤️

"Hurstwood View is a very friendly happy place for my wife. All the staff have smiles and cheerful voices whatever they are doing. The food is excellent and I come as a visitor to see my wife and am welcomed all the time with my name."

Hurstwood View have supported my gran through a huge change within her life. They welcomed her beautifully into the home, supporting her to form friendships, supporting my family and encouraging her to join in with there amazing activities. We enjoyed tea and cake in there lounge and the staff were very attentive to us as a family. Really glad we found Hurstwood View. Would highly recommend them!

"My overall experience has been very positive in albeit a difficult situation. I have been fortunate to meet many people who have already gone from being carers to becoming new friends."

A very welcoming environment. The staff actually engage with the residents and seem to enjoy what they do.

As a frequent visitor I have been very impressed and welcomed.

"From my mother's admission to Hurstwood View during the second lockdown of 2020 until her passing just before last Christmas, her care at the home could not have been in better hands. My mother's decline with dementia was treated by staff professionally, with love and respect. The home truly felt like a home and was always a pleasure to visit. All the staff were fantastic throughout and stepped up another level when my mother needed palliative care. A heartfelt thank you."

"We arrived at Hurstwood View very broken. My mum had lived at another Barchester Home for four years and had the most amazing care and we had all become part of their family. We had presumed and hoped that mum would peacefully pass away there but very suddenly she became very ill, was transferred to hospital and within 36 hours was put on End of Life Care. As a residential home, the other home could not support her needs and we had to consider her either dying in hospital ( which she did not want) or moving her elsewhere. One phone call to Kirsty and she liaised with Skye at the previous home. It was seamless, we arrived as a family and it felt as if someone wrapped their arms around us and said 'it is ok, we have got you'. Every member of staff showed us so much kindness and made mum so comfortable. There are no words to praise the whole team. THANKYOU is not enough but it is all I have x"

I visited this care home to deliver some items and was so impressed! The place is spotless and welcoming, with such a lovely atmosphere. The staff were warm and friendly, even offering me a drink and a pastry while I waited. You can really tell they care about their residents – such a wonderful place!

"I cannot praise or thank Kirsty and her team enough for the outstanding care my husband received during his stay at Hurstwood View. My husband was transferred from a hospice after being diagnosed with a brain tumour and was deteriorating rapidly - it was an incredibly frightening and emotional time for our whole family. From the very first moment we stepped into Hurstwood View, we were met with kindness, warmth, and compassion. The team cared not only for my husband, but also for us as a family. The home itself is beautifully kept, warm, and inviting, but it is the staff who truly make it something exceptional. We will always be deeply grateful for the care, support, and compassion shown to us during such a difficult time. Hurstwood View is a very special place, and we feel so fortunate that our loved one, was looked after by such an amazing team."

"I cannot thank the team at Hurstwood View enough, my Mum came to the home for respite care after suffering a sudden stroke, when she first came she was feeling vulnerable and scared but within a few days of the support and care from Kirsty and her team I saw mum's confidence and strength start to return, everyone's made to feel welcome whether a resident or visitor, the staff are always around to help with anything, Thank you again to the team."

"Incredible professionalism from management team and excellent care from nursing staff Compassionate, invested in their respective roles The facility is superb by way of making the residents comfortable and welcoming for family"

We are so impressed with Hurstwood. From the moment our relative moved in, the staff have been incredible, very welcoming and attentive. They took great care in making sure she felt settled, and they kept us fully informed throughout the process, which is reassuring for the family.
The home itself has a lovely atmosphere and feels like a community rather than just a residence. You can really see how genuinely caring and compassionate the team are. It’s clear they go above and beyond. I feel very relieved to have found such a supportive and nurturing environment for our Aunt. Highly recommend.

"My wife entered Hurstwood View on January 17th 2024 and I have been very pleased with the standard of care and attention since that date. Their attention to detail is important in many areas of life but particularly in the Care Sector. Hurstwood View personnel have done very well in this regard."

"What can I say this home is just great. All the staff are so friendly & helped my Mum adjust to her restbite for 2 weeks. This was Mum's second restbite here & she has obviously made lots of friends. On her first visit she was a bit anxious but this time she was very happy & relaxed. Which means when we need restbite care it's exactly that we don't have to worry about Mum at all we know she's getting the best care possible."