Lotus Manor Barchester Healthcare
Lotus Manor Care Home

Lotus Manor Care Home

The Old Hall, Send Marsh Road, Woking, GU23 7DJ
Get directions
Residential care
Dementia care
Respite / Short stay
manager
Marie Louis Crooks
General Manager
For friends and family01483 397 491

The home will be opening in early 2025. Please give us a call to find out more about our luxury home and bespoke residential and dementia care services.

 

We are holding an Open Day on Saturday 8th and Sunday 9th February. Please come along to meet the team and find out more about life in our home.

Lotus Manor Care Home in Send

Lotus Manor Care Home in Send will provide excellent 24-hour residential care in a warm and friendly environment, as well as caring for those living with dementia. Alongside long-term care, we will also offer short-term breaks for respite and intermediate care. Our experienced and dedicated team will deliver exceptional standards of compassionate care, which focuses on the individual needs of each resident.

The home features a wide range of facilities including a café serving tea, coffee and homemade cakes, and a collection of dining rooms – some with garden access so ideal for summer nights, a cinema to watch the classics and a relaxing spa bathroom located on each floor of the home. As with all Barchester homes, there is a full and varied schedule of virtual and live activities each and every day which residents are welcome to get involved in as much or as little as they wish.

Dementia Care at Lotus Manor

For those living with dementia, there will be a dedicated area called Memory Lane which will offer high quality care and thoughtful touches to help make life easier.

Care will be focused on independence, dignity and choice, with a person-centred approach. Staffing levels will reflect the needs of residents, and people living with dementia will be offered a range of activities to help preserve life skills, support interactions and retain a sense of purpose and selfhood. Meals will be freshly prepared on-site by trained chefs, who will offer a range of nutritious and tasty food, catering for special dietary requirements when needed. 

brochure
Our 'Paying to live in a care home' guide is designed to try and help you understand more about the funding options available and what to consider when choosing a care home.
Read our Paying to live in a care home brochure

Types of care

Celebrating life, individuality and dignity is all part of the Barchester philosophy, so the care we provide is designed around these values. We understand that each person has individual needs, so our staff are trained to deliver bespoke, person-centred care to those we support.

Learn more about Lotus Manor Care Home

Residential care

Dementia care

Respite / Short stay

brochure
Read our brochure 'Enriching the lives of people living with dementia' for more information on our support.
Discover more about our events and activities
brochure
Read our brochure 'Providing great quality care and wellbeing' for more information on how we're here to help you and your loved one.
Read brochure

Facilities

Day trips

Internet access/wifi

Laundry

Nutritious & delicious menus

Amenities on site

Access to kitchen facilities
Cinema Room
Choice of lounges
Nutritious & delicious menus

Care duration

Long-term placements
Respite and short stays

Accommodation

Deluxe Room
Double rooms
Electric profiling bed
En-suite toilet

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.
team

Marie Louis Crooks

General Manager

My name is Marie. I am the Home Manager at Lotus Manor. I look forward to welcoming you into our beautiful new home.

I am an experienced, supportive, caring, and efficient leader with over 20 years of experience in the Health and Social Care sector and over 10 years in a management position.

I have worked in various Leadership and Management positions within the healthcare sector with extensive experience working in partnership with external stakeholders and managing large teams.

I have love and passion for leading a team and being supportive of my colleagues as well as the residents and their families. I have worked with several client groups and their needs include people with Complex Physical and Emotional needs, Mental Health needs, and Behaviours that challenge Epilepsy and Dementia. The skills and competence obtained from studying for a Master’s Degree (MSc) in Leadership and Management in Health and Social Care have enabled me to successfully plan, lead and implement change within a healthcare setting. I have a strong work ethic and I am proud to work in the care sector which has been recognised by NHS England and CQC who complimented me on my leadership style, determination, and commitment to implement change working as one team. I always put people first show kindness and still have the energy to love life and make it meaningful for myself and those in my care.

In my spare time, I train to run half marathons and raise money for local charities. I have a keen interest in current Care Standards, legislation and Innovation which includes– Person-centred Assessment and Care Planning, staff and carers training and Positive Behavioural Support (PBS), and designing and implementing Best Practice Guidelines for Older People and People who live with Dementia.

our staff

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
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Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

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Life at Lotus Manor Care Home

Our home is designed so that each person we care for feels completely supported in every aspect of their lives. First and foremost, the care and services we provide are delivered by trained professionals who are dedicated to looking after the health of each resident. Our activities programme is tailored around particular interests and our facilities are designed to enhance the lives of everyone living at the home. We also offer tasty and nutritious food that is prepared by a skilled team of chefs.

Food & Nutrition

food

Our fantastic catering team are always on hand to prepare tasty and nutritious food with fresh, seasonal produce that is cooked to the highest of standards.

Food & Nutrition at Lotus Manor Care Home

Activities & Events

activities

Our varied activities programme reflects the dedication of our skilled staff, who bring a certain uniqueness to the home, which can&apost be found anywhere else.

Life at Lotus Manor Care Home

Care & Facilities

care

Our home is equipped with a number of facilities and features that serve to enhance the lives of those we support.

Care & Facilities at Lotus Manor Care Home

Your next steps to finding care

Our team are here to help you when you are ready to talk about the care and support you need. Please call our team to arrange a visit and come and take a look around our home.

Call our team

Call our team for more information about our care home and to arrange a visit. Phone lines are open 8am-8pm

01483 917 372
Send a message

We'll be happy to answer your questions about the next steps for moving into our care home. Send us a message online

Download a brochure

Download our brochure to find out more about life in our care home

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what's included in our contract.

View typical feesView Our ContractPaying to live in a care home guide
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