Westlake HouseBarchester Healthcare
Westlake House Care Home

Westlake House Care Home

Pondtail Road, Horsham, RH12 5EZ
Get directions
Nursing care
Residential care
Respite / Short stay
manager
Christine Sullivan
General Manager
For friends and family01403 270 773

We are holding an Open Day at the home on Saturday 30th November. Please click here for more information. 

Westlake House Care Home in Horsham

Westlake House is a friendly and inviting residential care home, offering 24-hour nursing and residential care for older people in need of support. Alongside this, we offer respite care and short breaks. Our person-centred approach to care is provided by professionals who are committed to making the home an exceptional place to live and enable all residents to enjoy an improved quality of life.

Westlake House had a major refurbishment in 2017 and its new appearance was carefully designed with the people we care for in mind. The home now has en-suite, fully furnished bedrooms that can be personalised, beautiful lounge areas with views of our gardens, as well as elegant and spacious dining rooms.

Our high quality facilities and standards of care are reflected across all aspects of life within the home; our team of chefs are passionate about producing nutritious meals that are appetising and varied. Meanwhile, our activities coordinators work hard to create exciting social programmes that appeal to residents' own interests.

We welcome guests at any time, so why not arrange a visit and experience West Lake for yourself?

brochure
Our 'Paying to live in a care home' guide is designed to try and help you understand more about the funding options available and what to consider when choosing a care home.
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Types of care

We always aim to deliver bespoke care to those who live at our home. We tailor our services to meet the unique requirements of each person and in a way that celebrates their individuality, whilst also helping residents to maintain as much independence as possible and treating them with dignity at all times.

Learn more about Westlake House Care Home

Nursing care

Residential care

Respite / Short stay

brochure
Read our brochure 'Enriching the lives of people living with dementia' for more information on our support.
Discover more about our events and activities
brochure
Read our brochure 'Providing great quality care and wellbeing' for more information on how we're here to help you and your loved one.
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Facilities

Day trips

Internet access/wifi

Laundry

Nutritious & delicious menus

Care duration

Accept direct referrals
Emergency placements
Intermediate care/home from hospital
Long-term placements

Accommodation

Double rooms
Electric profiling bed
En-suite toilet
En-suite toilet plus bath/shower

Accessibility

Disabled bathroom
Disabled WC/facilities
Disabled parking
Lift

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.
team

Christine Sullivan

General Manager

Hello my name is Christine and I am the General Manager here at Westlake House. Welcome to our Website.

I have been a nurse for over 30 years and joined the team at Barchester as a Clinical Development Nurse in 2020.  I was proud and honoured to become the General Manager at Westlake House in 2024 and  to work in such a beautiful home.  I bring a wealth of experience and knowledge  with me from my time as a nurse. The team and I at Westlake House are dedicated to delivering amazing person centred care to residents, and their compassion and dedication to their work is inspiring and much appreciated. I am passionate about working closely with the team to continue to grown their skills and the wonderful care and support they offer to all the residents as well as to each other. 

our staff

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
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Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

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Life at Westlake House Care Home

Ensuring that we deliver high quality care to those we support isn’t our only priority here – we also want to offer excitement and, most importantly, to ensure that everyone feels at home. That is why we employ trained staff who are committed to delivering a stimulating activities programme and nutritious cuisine, which are supplemented by services and facilities that are designed to make life here as pleasant as possible.

Food & Nutrition

food

Our fantastic catering team are always on hand to prepare tasty and nutritious food with fresh, seasonal produce that is cooked to the highest of standards.

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Activities & Events

activities

Our varied activities programme reflects the dedication of our skilled staff, who bring a certain uniqueness to the home, which can&apost be found anywhere else.

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Care & Facilities

care

Our home is equipped with a number of facilities and features that serve to enhance the lives of those we support.

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What people say about us

quality

Westlake House Care Home in Horsham

CQC Overall rating

Good

09 July 2019

See the report

Your next steps to finding care

Our team are here to help you when you are ready to talk about the care and support you need. Please call our team to arrange a visit and come and take a look around our home.

Call our team

Call our team for more information about our care home and to arrange a visit. Phone lines are open 8am-8pm

01403 618 351
Send a message

We'll be happy to answer your questions about the next steps for moving into our care home. Send us a message online

Download a brochure

Download our brochure to find out more about life in our care home

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what's included in our contract.

View typical feesView Our ContractPaying to live in a care home guide
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