Double success for Barchester staff at National Care Awards

Two Barchester staff members, Carer Janice McFadyen and Regional Director Sue Arnold, were delighted to receive awards at this year’s National Care Awards, organised by Caring Times.

The awards that recognise outstanding individuals across the social care sector, were presented at the Hilton Metropole, in London, by TV husband and wife duo, Eamonn Holmes and Ruth Langsford this November.

Janice has worked as a carer at Canmore Lodge in Dunfermline since 2007 and is praised by her colleagues for her warmth and empathy. She was a joint winner of the ‘Carer of the Year’ category.

After winning the award, Janice said: “I am surprised and shocked to have won this award and attribute my success to the great team I’m part of at Canmore lodge. It is the best job and I love it.”

Sue is a Regional Director for ten Barchester care homes in Lancashire and Cheshire. She is a qualified psychiatric nurse and has worked within operational roles for the last 15 years. 

She picked up the trophy for the ‘Care Operations Manager’ category. The judges said Sue stood out for the initiatives that she has brought to her region, such as asking care home General Managers to spend a day and then a night both in nearby care homes and the home they manage, to experience first-hand what it is like to live there and receive their services.

On winning the award Sue said: “Wow, I can’t believe it! I love my role at Barchester Healthcare and work with a fantastic team who all have the same goal which is to provide the very best quality of life for the people who live in our services.”

As well as winners Janice and Sue, other finalists from Barchester Healthcare were Director of Dementia Services, Sheena Wyllie (Care Personality category), Dudwell St Mary Care Home (Green Care Home category) and Barchester Healthcare (Care Home Group category).