Reviews for Alice Grange Care Home

"Very helpful staff, lovely care, friendly staff, good food and to be fair I can't find fault."

D K
carehome.co.uk rating: 5.00 out of 5

"The residents are very well cared for by friendly and helpful staff. The building and grounds are smart and pleasant to be in, and the staff go above and beyond to help. Thank you for enabling us to bring our grandson to visits his grandma for the first time and doing everything possible to make the visit so special at such a difficult time."

S W
carehome.co.uk rating: 5.00 out of 5

"My father has been a resident of Barchester Alice Grange Care Home for over two years. After a few ups and downs under previous management, we have noticed a vast improvement in the home under current management. The staff have got through an incredibly tough year and have really been a replacement family for our loved ones when we were not able to see them. Communication is excellent - regular phone calls from the nurse to update us on any health issues or changes in medication. There is a great range of activities (visit by miniature donkeys!) and the food is very good quality. I am in awe of the team for how they have coped during lockdown and so grateful for them being there for Dad."

Julie B
carehome.co.uk rating: 5.00 out of 5

"Mum has improved since entering the Barchester Alice Grange Care Home mobility, a lot brighter and smiley! Care and environment helping a lot."

Raymond A
carehome.co.uk rating: 5.00 out of 5

"Vast improvement since mum came into Alice Grange. Stimulation with activities, eating and drinking. The care of staff really helping mum to improve and enjoy her time here."

H A
carehome.co.uk rating: 5.00 out of 5

"I find the staff and room were great. No job too small. Very helpful."

D P
carehome.co.uk rating: 5.00 out of 5

"My friend has been here for only a short time, but on our visits, we have always been met with extremely pleasant staff, who are always very helpful. The home always looks very clean and tidy."

J B
carehome.co.uk rating: 5.00 out of 5

"I am very pleased my husband is settling so well. The staff are very kind and helpful. He has a lovely room which is bright and airy. He enjoys the music and activities in particular."

S M
carehome.co.uk rating: 5.00 out of 5

"All the staff are so kind to dad, and all of us family. He has settled in very quickly and is starting to look much better again. All his medical needs are being thoroughly investigated and I feel he is in good hands. He is enjoying all the musical entertainment provided, even singing along."

S M
carehome.co.uk rating: 5.00 out of 5

"Barchester Alice Grange Care Home is very clean and the staff are very friendly. My mum is happy here and gets good care from the staff. The rooms are a nice size as well, there is a lot of activities for my mum to choose from."

Andrew G
carehome.co.uk rating: 5.00 out of 5

"I am happy with everything in the home. I don't have complaints. I like my cosy room with the garden outside. The food is lovely all staff have been very helpful. I like socialising and music or live entertainment."

G K
carehome.co.uk rating: 5.00 out of 5

"I regularly visit with my black labrador as a PAT dog. I always find the staff happy, pleasant and keen to sort out any concerns that the residents may have. The residents appear well cared for. The home is welcoming and very clean, all the rooms are beautifully decorated and feel very homely. I would be very happy to recommend the Alice Grange to anyone thinking about respite or longer-term care."

Caroline S
carehome.co.uk rating: 4.58 out of 5

"All the staff and residents were kind and helpful to me."

J F
carehome.co.uk rating: 4.17 out of 5

"The staff are very helpful. Hope they will keep me!"

B D
carehome.co.uk rating: 5.00 out of 5

"I travelled for 6 hours to come to Alice grange. When I arrived the staff were welcoming. I hope I will enjoy my permanent stay here."

M H
carehome.co.uk rating: 5.00 out of 5

"I arrived at Alice Grange a couple of weeks and I enjoyed my stay. My husband will be coming to stay with me here and hoping to be permanent. The food is good and very appetising. The staff and management are amazing."

A B
carehome.co.uk rating: 5.00 out of 5

"I've lived here at Alice Grange for quite some time. The staff are brilliant. I will stay here until I die!"

C F
carehome.co.uk rating: 5.00 out of 5

"I enjoyed today with a sing-a-long. I love the Christmas tree and the decorations. Come and enjoy your stay at Alice Grange."

A S
carehome.co.uk rating: 5.00 out of 5

"My mother died in November 21 having been at the Alice Grange for some two and a half years. The care given was extraordinary and the family was supported too. It seems that I should not use names, nor would I want to exclude any of the team, but two particular carers, two of the Nurses and the manager treated her with a level of care that was absolutely the best imaginable. There has been much talk of heroes in the NHS; to us, these five individuals probably qualify as superheroes! But the rest of the team are close behind - the chef who called in regularly to try to tempt her when eating was a big problem and 'Mr Fixit' seemed willing to do anything for her. I don't often do reviews, but the family have been so impressed - especially in her last months - that it would be wrong not to share our experience"

Gerald K
carehome.co.uk rating: 4.58 out of 5

"I was a respite resident here at Alice Grange and come back permanent. I enjoyed the walking about on the corridor, activities are enjoyable. No words to add action speaks louder than words."

M H
carehome.co.uk rating: 5.00 out of 5

"I am well looked after here at Alice Grange. The staff are caring and good."

K H
carehome.co.uk rating: 5.00 out of 5

"Experience at The Grange staff are friendly."

L M
carehome.co.uk rating: 5.00 out of 5

"From the moment I stepped into Alice Grange I knew my husband would be happy and well looked after, such a lovely atmosphere, everyone so calm, kind and professional. Unfortunately, his lost clothes are a very big issue with me, to date, I am still missing pyjamas and vests worth £43.50 to us!"

J C
carehome.co.uk rating: 4.40 out of 5

"I enjoy my new home Alice Grange. A lot of activities and I am fully motivated. The staff are always happy to help and friendly. The food is good, the room is very spacious. If I am being asked I will recommend people with age lie mt to retire in Alice Grange plus the management is always visible."

M M
carehome.co.uk rating: 5.00 out of 5

"Carers are friendly and empathic. They cope compassionately with the needs I wanted. I have built relationships with the nurses, care staff, domestic, administrators, activity staff and lastly the manager who is always around when needed. Alice Grange will be my forever home."

M H
carehome.co.uk rating: 5.00 out of 5

"The staff were really friendly and helpful and were very good at communicating with family and making sure that mum always got to speak to us whenever we called. Mum enjoyed her stay and seemed to enjoy all the activities and speaking with everyone."

G G
carehome.co.uk rating: 4.67 out of 5

"The place was very clean and beautiful. The environment is pleasing. The staff were welcoming and friendly, they were also professional and well-trained. They provide the best care for your family. Great Job to the staff and the management."

C F
carehome.co.uk rating: 5.00 out of 5

"I find the people in Alice Grange very pleasant, always welcoming and ready to listen to my concerns. Staff are kind and sensitive to my needs. Very, very good activities."

P D
carehome.co.uk rating: 5.00 out of 5

"Me and my wife stayed in Alice Grange for three weeks. We enjoyed our stay. Staff were always helpful and friendly. Activities are very good. We will come back to Alice Grange when needed!"

B P
carehome.co.uk rating: 5.00 out of 5

"Alice Grange is an excellent care home with professional staff and management. My grandmother is a patient here, and upon visiting her, we can see that she really enjoys her stay and is really well taken care of. Our family has inquired about various care homes, and only Alice Grange met our qualifications."

E W
carehome.co.uk rating: 5.00 out of 5

"Alice Grange is a place to stay and retire! I am a new resident here, and staff treat me as a king! Food is excellent and will be gaining weight here. Staff are excellent and friendly."

M M
carehome.co.uk rating: 5.00 out of 5

"I was made very welcome and I was able to bring my own bed, chair and books. This made the move much less difficult for me. The staff were very understanding and have really made a massive difference to my well-being. They are kind and helpful and they are good people and know the best for me."

K B
carehome.co.uk rating: 5.00 out of 5

"Dad entered the care home in April 2021 and was met with smiling faces which was good as he was very apprehensive about going. He settled in well and received excellent care. I speak regularly to the manager and along with other staff, I find them very helpful and friendly. I'm glad I brought my dad to Alice Grange."

K W
carehome.co.uk rating: 5.00 out of 5

"This review relates solely to the efforts of the activities coordinator and her team went to make my Mum’s 100th birthday party a memorable occasion. This was in spite of the difficulties created by the Covid outbreak in the home and the heat. I am sure that when Mum has had time to reflect on the day’s events, she will realise what hard work and commitment the staff have made. A big thank you also goes to the chefs for making the cakes and catering for the family lunch."

Tim Q
carehome.co.uk rating: 3.75 out of 5

"I came back here at Alice Grange for another round of respite. The experience became more outstanding. The staff are very helpful and have lots of activities. The food is much appetising. I will be looking to be permanent here and would like to give Alice Grange 5 stars."

N W
carehome.co.uk rating: 5.00 out of 5

"Arriving at Alice Grange was the perfect choice that me and my family decided. I am treated as a family member. The room was perfect, the staff are amazing. The food, treatment and management are excellent. After my stay, I am looking forward to coming back."

B B
carehome.co.uk rating: 5.00 out of 5

"Life here at Alice Grange is perfect, everyone is nice from the staff to management. Salute to everyone."

R S
carehome.co.uk rating: 5.00 out of 5

"I spent ten days at Alice Grange for respite care after knee surgery. I was very impressed with the standard of care I received. The staff were very friendly, caring and supportive. My room was spacious and very comfortable. There was a good choice of meals available. It was only on the Sunday that I felt the staff were rather stretched. I would be more than happy to visit again should the need arise and would recommend it to my friends."

Susan B
carehome.co.uk rating: 4.75 out of 5

"We have been really pleased with the level of care that Alice Grange has been able to deliver for my very poorly wife. All the staff work tirelessly to ensure that all my wife's needs are met. When issues arrive and staff are made aware they are very quick to find solutions and do not ignore requests or concerns as previous homes we have been to have done in the past. All the residents seem happy and relaxed which, we feel, is down to the cheerful, positive attitudes of the carers. The activities provided are well-planned and appropriate with excellent variety. The staff are really enthusiastic and engage the residents effectively. The food is excellent."

Robert D
carehome.co.uk rating: 4.83 out of 5

"The care, love and attention given to me by all members of the care team and management were always outstanding. The amazing staff helped me in the most possible way. Nothing is too much trouble for any of the staff, from the lady who runs Barchester Alice Grange Care Home, the lady that fills up the coffee and the nurses and care staff, they are all just lovely. Thank you for everything!"

S S
carehome.co.uk rating: 5.00 out of 5

"My husband was bought here from hospital immediately the first impressions were great. Lovely decor, warm and very clean. The staff welcomed my husband and myself and very quickly attended to his needs. His comfort was paramount to all staff. Alice Grange Care Home has the most caring staff that are kind, caring and listen and respond. My husband, even though terminal, is extremely happy at Alice Grange Care Home"

Shirley L
carehome.co.uk rating: 5.00 out of 5

"My wife receive excellent all-round care during her two-week respite stay and should the need arise, we would be very happy to return. My wife was unsure before the stay but would happily return."

Geoffrey H
carehome.co.uk rating: 4.83 out of 5

"Thank you so much for all you have done for us. Your care and support is very much appreciated. It has been such a difficult and stressful time for the family and your help and care meant so much, especially for me with my father who was also in your care. Your warm welcome to me and all the family was special."

Janine G
carehome.co.uk rating: 5.00 out of 5

"My dad stayed with you for respite when my stepmother was very unwell and when she died. It was a difficult time for him and you took great care of him. Special mention for the senior carer who took him under her wing and made sure he was ok."

Debbie S
carehome.co.uk rating: 5.00 out of 5

"My father stayed in Barchester Alice Grange Care Home for the last eight months. It was a very difficult time for us all with our mother being very ill and then dying, we were worried about how he would cope. No problem at all - from the first day, all the staff made friends with him, looked after him, kept him well fed - he even put on weight - kept him busy and entertained and made him feel special. Even though he has dementia and does not really know where he is and we could not always visit him as often as we would have liked, he was always very cheerful and happy when we saw him. He had a beautiful, big room - we had a small party for five visitors in there before he left and could have had more! We have moved him out now but no reflection on Alice Grange and its staff, just for practical family reasons. But we will always remember and recommend Alice Grange to anyone from the greater Ipswich area who is looking for long-term care for a loved one."

Martin A
carehome.co.uk rating: 4.50 out of 5

"Visiting my Mother during a coffee morning. Excellent care and surroundings."

S M
carehome.co.uk rating: 5.00 out of 5

"My mum came to Alice Grange after a stay in hospital. Mum has benefitted from the care she has received at Alice Grange and now appears much stronger. The staff has always been kind and helpful."

Helen P
carehome.co.uk rating: 5.00 out of 5

"Alice Grange is a lovely, spacious, light, modern and comfortable home for all the residents. The care and support given by all members of staff is first rate, everyone is very helpful, friendly and kind."

Amanda C
carehome.co.uk rating: 3.83 out of 5

"Fabulous environment for my mum. Excellent healthy, freshly cooked meals and a chef who is very flexible for individual needs and likes. Beautiful garden and open spaces. Fabulous activities staff and carers are very committed to giving great care and forge close relationships with residents. Mum is more communicative and loves her new home. As a family, we can't praise Alice Grange and the staff enough."

J S
carehome.co.uk rating: 4.83 out of 5

"Was made to feel very welcome by all staff. Enjoyed the activities. Food very good, varied options. Room very comfortable."

Andrew H
carehome.co.uk rating: 5.00 out of 5