Reviews for Archview Lodge Care Home

"My mother has been a resident at Archview for some time now. I am a nurse myself and in comparison to other settings, this care home is excellent. There is a real family warmth to this place. The staff are so welcoming and genuine. I can rest knowing that my mum is cared for in every possible way. I also have colleagues who have worked here and rate this service very highly. Amazing well run, a very high standard I can highly recommend this care home, Very happy indeed."

Jennifer S
carehome.co.uk rating: 5.00 out of 5

"My aunt has lived at Archview for 2 years. I have always found the staff friendly, professional and approachable. The standard of care that she receives has been first class. Her care needs are carefully attended to and she always looks content and well cared for. The home is well maintained and a pleasant place to be."

Brian M
carehome.co.uk rating: 5.00 out of 5

"Very nice and pleasant facility with great caring staff."

Farzin P
carehome.co.uk rating: 5.00 out of 5

"I cannot say enough about this home! It is wonderful. They are taking such good care of my mother. She is very happy here. The staff seem very attentive."

Angela P
carehome.co.uk rating: 4.67 out of 5

"My Dad has been in Archview for 3 1/2 years. Since he arrived here he has had a bad stroke and has been in hospital over 3 months. He has had good care and the staff have always been very helpful and kind. If I have any issues which are rate, the management sort it out. I am very happy with Dad's care here and would recommend Archview to anyone."

C H
carehome.co.uk rating: 4.00 out of 5

"The home is very well managed. The staff are caring and attentive to all the residents. I'm extremely happy with the approach and deliverance of the care provided. The home is welcoming to family and friends of resident and this helps provide a very homely and relaxed environment for residents. I would highly recommend this facility."

Carolyn W
carehome.co.uk rating: 5.00 out of 5

"Lovely, caring staff always makes sure residents are well looked after. Activities on daily basis, home is clear and with fresh-looking rooms. Management very professional and caring Beautiful home would highly recommend."

Margaret S
carehome.co.uk rating: 4.58 out of 5

"The love and care my mother received at Archview Lodge over the last 8 years was outstanding. Throughout all stages of dementia she was treated with love, understanding and respect. Each staff member contributed so much to Mum's quality of life and their dedication was fundamental in her care and happiness. Though living at a great distance, the staff kept me fully informed and had excellent communication. I could not have asked for better care for her and highly recommend this home."

Lorna J D
carehome.co.uk rating: 5.00 out of 5

"We are forever grateful that our mum got into Archview Lodge Carehome. Memory lane has truly been the best thing ever! Mum's quality of life has improved with all the care, support and respect she gets. She's much happier with the company of others and thoroughly enjoys the activities, entertainment, events, tasting sessions, basically everything that she can join in with. Staff are so lovely and caring which reassures us that she's receiving the best care. Management are friendly, professional and approachable. We would highly recommend this lovely home for your loved one."

Wenda B
carehome.co.uk rating: 5.00 out of 5

"A relative was in Archview from May 2019 to September 2021. She was extremely well looked after by all staff. When she first moved in she was a wee bit unsettled, as she went straight there from hospital rather than going back to her own home. The staff made her feel extremely welcome and were always there checking on her, making sure that she could settle in at her own pace. She had her own things around her and she was able to have all her own bedding, just to try and make it feel homely. Everyone took time to get to know her and her likes and dislikes. She was never forced to mix or take part in anything if she did not want to. The care and attention of the staff overall were of the highest standard. I would recommend this nursing home to anyone looking for somewhere for a relative or friend."

Elma L
carehome.co.uk rating: 4.58 out of 5

"My father spoke very warmly of the love and constant support from all the staff. He was a resident for nearly 18 months and regarded Archview Lodge Care Home as his home. The staff responded rapidly to his health needs and arranged for doctors and other medical staff to provide an excellent level of care. Despite the horrendous impact of COVID-19 the home managed to provide my father with a secure and safe living environment. Staff all wore PPE and arranged for him to receive the inoculations he needed to keep him safe and healthy. They also made it possible for me to visit him in a safe and supportive environment. He enjoyed his food and met other residents on a daily basis in the restaurant. The staff provided him with other menu options regularly when he wanted a lighter meal. His favourite was a cheese omelette, which he enjoyed on many occasions. Dad thanked me on many occasions for finding such a wonderful home for him with such a wonderful staff team."

Gordon H
carehome.co.uk rating: 4.75 out of 5

"Archview Lodge is a very warm and caring environment, one full of laughter and light. I can usually hear my mum singing before I see her when I visit, I’m greatly comforted at how she enjoys life there. Throughout the initial process, I felt informed and supported by the wonderful staff, who were sensitive to both my mum’s needs and my own. I was constantly reassured that the correct decisions were being made and gained confidence and trust in the very professional care team. My mum was treated as an individual from the start. The staff know how to make her laugh, what she likes to eat, and the songs she likes to sing. Good company and music are central to my mum’s well-being and ‘essence’. The staff are preserving the very elements that make my mum who she is. I love my weekly visits to Archview and have a great relationship with all the staff, who all know me by name. I look forward to long summer afternoons in the garden and much singing and fun."

Chris D
carehome.co.uk rating: 5.00 out of 5

"Mum came here in February and has had fantastic care and attention from wonderful staff. The family were concerned about mum going into a nursing home but that was diminished as we see her settling in so quickly."

L S
carehome.co.uk rating: 4.75 out of 5

"The management are excellent - they've been very on the ball with helping my aunt in settling in and continually assisting and meeting her changing needs. The staff are excellent - caring, professional and doing all they can to help. They keep in touch and always carry out what they say they'll do, and with a positive, bright attitude. The activities are excellent, and it's great to see online what they've been doing."

Ali W
carehome.co.uk rating: 4.92 out of 5

"I am very happy as a resident at Archview Lodge Care Home care. The management and care staff are excellent and look after me very well indeed. There are lots of activities and entertainment to keep us busy and entertained. I have a very comfortable room with my items which makes this feel like home to me."

Nancy C
carehome.co.uk rating: 5.00 out of 5

"My mother has been in Archview Lodge Care Home for 6 weeks. Archview has been very professional from the outset. We are delighted with the care that she is receiving and the conduct of the staff."

D H
carehome.co.uk rating: 4.83 out of 5

"Best care home. My Mother in Law has improved 100% living in Archview Lodge. Conditions are amazing. Staff are very caring."

A G
carehome.co.uk rating: 5.00 out of 5

"I like it here and I love my cosy room. It would be great if I had my own shower or if there were more shower facilities."

J T
carehome.co.uk rating: 4.08 out of 5

"My dad has lived in Archview Lodge Care Home for 21 months now. His experience has been good and he has settled well. The activities provided are excellent and well-advertised. The food is amazing and plenty of choices. Family and friends are always made welcome. Staff are friendly and approachable, issues are taken seriously and addressed. The care is good and my dad's needs are met. His room is small and in need of decoration. His carpet is old and would be better with flooring. The ensuite needs redecorating too."

Heather G
carehome.co.uk rating: 4.42 out of 5

"My uncle has been in Barchester Archview Lodge Care Home since the end of May. He initially went in for a week "to see how I like it when I do need to go in!" At that time his family believed he needed to be in permanently and gradually with the help and support of all the staff he was persuaded to stay and has now settled into life there. He has gone from spending up to 20 hours a day on his own, sitting in his armchair and eating microwave meals to taking part in the many activities, making new friends and enjoying fresh food once again. Typical of the comments I have received from relatives are "He looks really well", "It's like the old man we know", "Sounds like he is enjoying Archview"..... and to cap it all, we now know he is safe and we can sleep at night not worrying about him. Thanks to all at Archview."

Drew E
carehome.co.uk rating: 5.00 out of 5

"My husband is well cared for. The staff are always very friendly and helpful."

A S
carehome.co.uk rating: 4.67 out of 5

"Beautiful home all the staff are very friendly and helpful. The meals are lovely. My dad is well looked after."

R H
carehome.co.uk rating: 5.00 out of 5

"Mum was a resident at Archview Lodge for nearly 5 years. We cannot thank them enough for looking after her, they are all amazing!"

Jacqueline T
carehome.co.uk rating: 4.92 out of 5

"Having been living in Barchester Archview Lodge Care Home for a couple of weeks. I've been in other homes but Archview is, by far, the best. Friendly staff which can't do enough for you. The meals are beautiful and I'm made welcome every time I come back to stay. Love my short stay at Archview."

Linda D
carehome.co.uk rating: 5.00 out of 5

"Review of my mum went well, covering all aspects of her care. Her diet was covered and updates of how her food intake was going, it was encouraging to hear how she has settled into Barchester Archview Lodge Care Home in the last six months. I am happy with all her care needs, including from a nursing point of view. It was good to hear she is settling in so well."

C B
carehome.co.uk rating: 4.83 out of 5

"I feel my mum receives excellent care at Barchester Archview Lodge Care Home. The staff are so kind, understanding and patient with all the residents. My mum appears very settled, clean and well fed. The staff are very approachable and I am very confident that they understand all of her needs whether emotional or physical."

Gail S
carehome.co.uk rating: 4.82 out of 5

"My mum has been in the care of Barchester Archview Lodge Care Home since January 2023. The staff in the dementia unit are angels. They are caring, polite and professional and nothing is too much trouble. The quality of care is excellent and the standard of hygiene is extremely high. The food is of a high quality and is delicious, Mum is always given a choice. The door is always open from the management team and any queries are dealt with immediately. I can not praise this home enough."

B C
carehome.co.uk rating: 4.83 out of 5

"I would like to thank all the staff at Barchester Archview Lodge Care Home for the loving care and attention my mother received during her stay. We always got a warm welcome from everyone when we went to visit."

S C
carehome.co.uk rating: 5.00 out of 5

"Staff at Barchester Archview Lodge Care Home are very good and very approachable for all your needs. Mum has been in there a year now and very settled. Took a while to settle in but loves it now. She loves the activities especially the quiz thanks to the Manager and all her team."

Eric H
carehome.co.uk rating: 5.00 out of 5

"This placement for my sister has been such a positive experience, both for her as the service user and for our family. Staff are wonderful, caring and supportive. The range of activities available is great. Nursing staff are on the ball and we have no worries about the care given. The best care facility in our area. Would recommend to any family requiring a care facility for a loved one."

R W
carehome.co.uk rating: 5.00 out of 5

"Thank you so much to the manager and her team of dedicated staff. It's not easy settling an elderly person for a week of respite and everyone at Barchester Archview Lodge Care Home did an amazing job of looking after my mum. I know she was very well cared for and staff worked hard to reassure and calm her. I also know there was a whole team involved with caring for my mum and I'm really grateful but I'd particularly like to mention two nurses, in particular, as they both were so kind and helpful to me too! It's not always an easy job looking after one elderly person - let alone many and manage relatives too. Archview is a special place and I'm so glad we have found it. Wishing all staff a happy Christmas! Thank you!."

M R
carehome.co.uk rating: 4.92 out of 5

"I'm so pleased with all the staff at Barchester Archview Lodge Care Home, the care my dad gets is above and beyond. Myself and my mum have both been ill for over a year now and don't get down to visit as often as we'd like to. I'm so grateful for all the support my dad has been given."

Susan J
carehome.co.uk rating: 5.00 out of 5

"My experience is very simple. In my view, it is one of the best care homes in the area. Very well trained staff in all areas of elderly people care. Very reassuring for family and relatives."

G W
carehome.co.uk rating: 4.58 out of 5

"All staff are very kind and helpful towards my parents and the other residents. There are regular meetings for both residents and relatives where information is disseminated and suggestions and opinions are welcomed, including input into the menus. My parents are very happy with the quality, quantity and choice of food provided. There are regular activities and entertainment involving friends and families of the residents as well as the wider community, which provide funding for ongoing residents entertainment. We were lucky to find anywhere that provided the care required and allowed my parents to remain together in the same room, after 60 years together it was not an option to split them up. We are all so grateful that not only do they remain together but that they managed to find a wonderful care facility in which to do so in Archview Lodge."

Morag N
carehome.co.uk rating: 5.00 out of 5

"Our parents moved to Archview Lodge 8 months ago and very quickly settled in due to the professionalism and friendliness of ALL the staff and other residents. Our whole family are welcomed as participants in their new community, which we very much value. My sister and I both have POA and have been very much involved in their care and well being for several years. Archview Lodge consult our parents and us about their care needs and we are informed quickly and honestly of any incidents or concerns, so they are resolved as we would all prefer. Archview Lodge is a lovely, safe and happy place for mum and dad to remain together for as long as they can."

Shona T
carehome.co.uk rating: 4.91 out of 5

"Mum has stayed in Archview for almost a year now, from day one meeting the manager we knew we had made the correct choice. Mum is very happy and well cared for, she feels safe and has taken a new lease of life!! All the staff team from the manager down are very caring, professional, approachable and always friendly. They are very respectful to residents and their families alike. Residents are always treated with dignity and as individuals where their independence is provided. The staff go over and above the call of duty. There is always a fun, warm, homely atmosphere. A large part of the worry and stress has been lifted since mum has been starying in Archview. I feel our family has become a lot bigger, as not only has mum forged new friendships our family has as well. Hats off to all the staff of Archview Lodge"

Lorraine B
carehome.co.uk rating: 5.00 out of 5

"My aunt moved into the care home in May. The process was very easy. The general manager was extremely helpful and informative. All the other staff are lovely and caring. I have peace of mind she is being looked after. There is so many social activities she has attended and she is enjoying life. She said she is not going anywhere else from here and said she should've done it sooner."

Moira S
carehome.co.uk rating: 4.58 out of 5

"Two years ago I was searching for a care home for my very elderly parents. Of the eight homes we visited, Archview immediately became the preferred choice. It presented an image of a warm, friendly and caring environment, where all the staff truly respected the residents and their needs. My parents were fortunate to be eventually accepted as residents in Archview, where they were able to spend their final years together with care and attention of the highest quality. All of the staff … the general manager, the nursing staff, the carers and all the ancillary personnel showed a personal interest in the residents. Most noticeably, they all appeared to enjoy what they were doing and nothing, not even the occasional special request, was considered to be an obstacle. Considering I live overseas and was not able to be with my parents immediately in the case of illness or emergencies, it was comforting to have the confidence that they were being looked after so well."

Graeme L
carehome.co.uk rating: 4.83 out of 5

"My mother in law became a resident in the home in August 2016. From the start, the staff have been very friendly to all visitors and are very caring to the residents. In the first few weeks, the staff spent time finding my mother in law's needs and getting to know her as an individual which was a great help in getting her to 'settle in'."

Robert L
carehome.co.uk rating: 4.83 out of 5

"My Mother was admitted to Archview Lodge Care Home in June 2016 with a chronic ulceration to one leg in particular. This condition had been ongoing from 2015. Prior to her recent move, Mother received occasional treatment as an inpatient for five weeks in hospital in January 2016 when a nurse was available or the ulcers were leaking and Mother would ring for help. From Hospital she was transferred to an interim Care Home in February 2016 where she remained until June. The condition of the ulcers deteriorated significantly between February and June. After only three months in Archview Lodge Care Home, my Mother's leg is healed due entirely to the dedication of the Nursing staff. As a family, we have seen the photographic evidence. It was staggering. Need I say more ?"

Eleanor B
carehome.co.uk rating: 4.75 out of 5

"My father enjoyed his time at Archview. I felt a lot of comfort knowing that he was well looked after. He loved the genuine affection he received from all the staff."

Brian C
carehome.co.uk rating: 5.00 out of 5

"The care/respect and love that was shown/provided to my grandfather was almost as good as the care I had given him - in his own home. Given the parameters of the care sector, my grandfather was cared for in the highest standards possible. He felt safe/protected and loved. All staff across the board showed genuine affection for my grandfather, I would have no hesitation in recommending this care home. Thank you to the manager and her team."

Trish C
carehome.co.uk rating: 5.00 out of 5

"When my aunt first arrived at Archview, she took some time to settle. The staff were wonderfully patient, kind and understanding. As the team of staff were consistently the same for her 5-month stay we all got to know each other quickly. Throughout her stay, she was treated with dignity, kindness and as an individual. My aunt was continually offered choices (food, activities etc) and her decision was respected. I felt included in the care that she was given and never had to worry about my aunt. She was given a lovely quality of life."

S A
carehome.co.uk rating: 4.92 out of 5

"Mum has been extremely well cared for as have the family. We have spent a lot of time over the past few months in Memory Lane visiting Mum and have been welcomed by all. You can't fail to notice time and care given to all and great patience shown. Sadly for us, Mum passed early April but again, palliative care (and care to us all) was second to none. Management were very proactive and all staff (reception/cleaners etc) were friendly and obviously take pride in their work."

Ann L
carehome.co.uk rating: 5.00 out of 5

"My mother has now been a resident for nearly five years at Archview Lodge. I am very pleased with the care she gets as she gets progressively worse. The management team are very approachable, nursing team very dedicated, carers are young (most of them) but nice, caring girls and men. The kitchen staff make lovely meals and really try to please everyone and the cleaners do a good job and the laundry is always well done. Overall a very happy environment to leave an elderly relative."

I B
carehome.co.uk rating: 5.00 out of 5

"The standard of both physical and mental care my father receives is excellent. Care continues to be delivered to his individual needs in a gentle, friendly, yet respectful manner. All grades of staff endeavour to ensure the atmosphere is a happy one with lots of 'love' and laughter whilst maintaining a high level of professionalism. Meals are nutritious and well prepared with a varied choice. Relatives are always made to feel very welcome and are well informed about the health and well-being of their loved one. I am very reassured knowing that my father is living at Archview."

C M
carehome.co.uk rating: 5.00 out of 5

"Mum is extremely well cared for, staff attentive and caring, food superb and time is spent helping patients who need it. Rooms, home and laundry very well done and done quickly. All staff attentive to patients and families. Memory lane is highly recommended. Activity team work hard to keep patients active and bring a huge variety of entertainment and things of interest to the residents. Mum passed away early April, care was first class and staff worked closely with the GP."

Margaret B
carehome.co.uk rating: 5.00 out of 5

"Dad passed away in late April 2017 having enjoyed nearly 10 years of excellent compassionate friendly care. In his final few days the staff were fantastic in their loving, professional care of dad and me and they facilitated what was a very sad moment, making it calm and serene and peaceful. The home is run by loving attentive staff and managed with professional high standards ensuring residents have respect, dignity, safety and caring in a loving, friendly, pleasant home-from-home atmosphere. Highly recommended."

S M
carehome.co.uk rating: 4.58 out of 5

"The Archview team provides professional care and friendship to residents and their relatives in a way that creates a true family and homely feeling. They take time to understand the personality and character of their residents and help them to forge friendships. The constant worry and concern for mum's welfare and security has been unbelievably eased by the high quality care provided, and she has a happy and contented home environment."

Jean C
carehome.co.uk rating: 4.83 out of 5

"Archview Lodge is the best home in Midlothian. Everyone is so helpful, friendly. The place is spotless. I am always kept in touch with any changes, it's like one big happy family. 100% perfect."

Jeanette D
carehome.co.uk rating: 5.00 out of 5