Reviews for Beaufort Grange Care Home

"I cannot imagine another nursing home coming, even close to what Barchester Beaufort Grange offers. As a retired nurse, I am very particular in the standards I expect in the care of my husband with my husband with dementia and Parkinson's. It's like being on a cruise ship with amazing food and daily entertainment with the highest standards of nursing care, compassion, kindness, dignity for my husband. He is so well cared for with very high needs and is thriving. I cannot thank the staff enough!"

Sally C
carehome.co.uk rating: 5.00 out of 5

"I cannot imagine another nursing home coming, even close to what Barchester Beaufort Grange offers. As a retired nurse, I am very particular in the standards I expect in the care of my husband with my husband with dementia and Parkinson's. It's like being on a cruise ship with amazing food and daily entertainment with the highest standards of nursing care, compassion, kindness, dignity for my husband. He is so well cared for with very high needs and is thriving. I cannot thank the staff enough!"

Sally C
carehome.co.uk rating: 5.00 out of 5

"Mum has been in Beaufort Grange for respite care. We have been very happy with the care given and Mum has participated in the many activities which she has thoroughly enjoyed. All the staff have been very kind and welcoming. It's a real home from home."

Julie T
carehome.co.uk rating: 5.00 out of 5

"The staff are amazing and my dad is happy with the place. Staff are very approachable."

Karen C
carehome.co.uk rating: 5.00 out of 5

"Mum has been in Beaufort Grange for respite care. We have been very happy with the care given and Mum has participated in the many activities which she has thoroughly enjoyed. All the staff have been very kind and welcoming. It's a real home from home."

Julie T
carehome.co.uk rating: 5.00 out of 5

"The staff are amazing and my dad is happy with the place. Staff are very approachable."

Karen C
carehome.co.uk rating: 5.00 out of 5

"Only been here for four days, but the staff are so lovely, helpful and very nice."

Brenda F
carehome.co.uk rating: 5.00 out of 5

"Staff are bright, cheerful and encouraging. Frequent activities which my mum (a dementia resident) is encouraged to take part in. She is always greeted affectionately by name and visibly flourishes under the attention."

Deborah W
carehome.co.uk rating: 4.17 out of 5

"We are very happy with the care my mum is receiving. One member of staff is a star! She and all the other care staff are so compassionate. My mum is nearing the end of her life, and this is being made as dignified and easy as possible for both her and the rest of the family."

E P
carehome.co.uk rating: 5.00 out of 5

"When visiting previously, there were never any odours (ie; urine smell). Unfortunately, this visit, there was a very strong smell of urine. I must say, patient always looks clean and is very well looked after. Staff very kind and professional at all times."

Lyn J
carehome.co.uk rating: 4.55 out of 5

"Well managed home by the manager and all the staff from caring, nursing, admin domestic and general - a great home, great care, 5-stars! I would recommend Beaufort Grange very highly. Scoring 10 out of 10."

R A
carehome.co.uk rating: 4.83 out of 5

"The senior carer is an absolutely wonderful carer. I know my mum is safe and well cared for. I am very pleased she is at Beaufort Grange. All the staff are wonderful as well."

S Y
carehome.co.uk rating: 5.00 out of 5

"All the staff in this home have helped us as a family in providing excellent respite care for my stepfather. They deal with queries quickly and efficiently. Staff are extremely helpful and make sure everyone feels comfortable. The system they have in place for visits ensures visits can take place as the Hub provides a safe environment for residents and visitors. The home is clean warm and welcoming with lovely gardens. Residents have comfortable rooms which feel like hotel rooms rather than a care home. I would not hesitate in using this home again for respite or long term care for family members."

Cathy N
carehome.co.uk rating: 5.00 out of 5

"We have never before felt so much gratitude. My very poorly father at an end of life care condition was admitted on Sunday 16th. Upon his arrival at 8 pm, there was a small team fully prepared and waiting to make him as comfortable as possible. We visited my father for three days to simply be with him and offer love and support… upon our arrival, all staff knew who we were, and perhaps more importantly, they knew all about Dad and his condition. Staff couldn’t do enough to support us more, but importantly, it was clear that Dad was getting as much attention and care as we could ever hope for. Upon his passing… we were overwhelmed by the kindness and care taken to ensure Dad received respect care and dignity. Thank you all."

Garry T
carehome.co.uk rating: 3.75 out of 5

"I can highly recommend Beaufort Grange to provide the very best care for your loved one. It is run by the most careing and efficient manager. All the nursing and care staff work to a very high standard. Residents are treated with a lot of care, love and respect in such a friendly atmosphere which is like home."

M L
carehome.co.uk rating: 4.92 out of 5

"I have always been very impressed by the care provided to my wife over the last 8 years. The staff are always cheerful and friendly, they work very hard. Nothing is too much trouble. There have been difficult times but I have never felt that the difficulties have been allowed to affect the care provided."

P W
carehome.co.uk rating: 4.82 out of 5

"The care staff are satisfactory, some are really good. Communication between the home and myself is sometimes lacking and sometimes it is hard to get through to anyone. The food appeared to be good but I can't comment on it anymore as my husband doesn't eat it. Sometimes there seems to be a lack of staff."

L B
carehome.co.uk rating: 3.25 out of 5

"Very happy with the care my brother is receiving although his condition is very complex and affects his mood and personality the staff are very understanding of his needs. We are very happy as a family."

Z S
carehome.co.uk rating: 5.00 out of 5

"Now whilst I understand all nursing homes are under considerable pressure from all angels due to Covid-19 and the useless dithering, indecisive government, I really feel that Barchester is taking the biscuit allowing new residents who are unvaccinated into the home. If essential caregivers and your staff have to have a valid covid passport I fail to see how it is ethical to permit them to the home. Management lacking, nursing and care staff go above and beyond to facilitate residents needs. The care staff are truly Angels."

K H
carehome.co.uk rating: 3.50 out of 5

"My dad was cared for at Beaufort Grange from March 2021 until he passed in December. He was gigen a high level of care and understanding. He could have his moments but the staff were excellent with him. A very friendly place and he and I were treated first class, it has changed my mind about care homes. A big"

J F
carehome.co.uk rating: 5.00 out of 5

"There is always someone around to help you if needed. Staff always ready to help, that includes the kitchen/cleaners/even the gardner will help if he can, but I think it's time to replace some of the carpets in the rooms. Cleaners and laundry staff work so hard to help if they can. Nursing staff are excellent."

J T
carehome.co.uk rating: 4.17 out of 5

"Very lovely caring home and staff. Home always spotlessly clean. Relative very clean and well dressed, once or twice not in own clothes but in the main usually is very good procedures during COVID and managed to keep everyone safe. Very welcoming. Very good menu and program."

M T
carehome.co.uk rating: 5.00 out of 5

"All the staff at Beaufort Grange have done an amazing job since Covid-19 entered our lives, looking after the residents and keeping them safe and well in such difficult times. I cannot praise them highly enough, as none of them would have ever envisaged having to operate during a pandemic. Not being able to see our relatives face-to-face in their rooms for such a long time has been tough, but Beaufort Grange facilitated garden visits as soon as they were allowed last summer and had a Covid secure visitor pod available as soon as the weather turned cold in the autumn. Video contact with our relatives via Skype provided by the home [or other electronic communication if the resident had their own WiFi in their rooms] has been an absolute lifeline, together with regular Zoom meetings with the manager. The manager even went the extra mile by giving us her mobile number so we could contact her directly if we had any concerns. An excellent care home which I would highly recommend."

Jackie C
carehome.co.uk rating: 5.00 out of 5

"The care home is a light, attractive space. I have always found the staff friendly and helpful. My mother has been well cared for as her Alzheimer's has become much worse. Now that care homes are under so much pressure from Covid, they have managed to keep their residents safe and recent testing has shown that they have no cases at all. I am glad that we chose Beaufort Grange."

D M
carehome.co.uk rating: 4.17 out of 5

"I cannot recommend this care home highly enough as all the staff are so professional and very caring. I am proud to have them looking after my mum as she could not get any better care, even if she was still living at home. The rapport she has with all the staff is amazing and due to these unprecedented times, I cannot thank them all enough. They have kept me informed on Mum’s health and being able to skype has been a brilliant solution, especially not being able to visit her in this situation. The home is spotless and the food is especially good - compliments to all the chefs - they do really work hard there."

Sonia M
carehome.co.uk rating: 5.00 out of 5

"Dad broke his hip and due to other neuro/dementia issues was unable to come home. We looked at a number of care homes and Beaufort Grange really stood out. Modern, friendly, bright and more like a hotel. Staff are excellent but a little overworked. If there were more staff I think residents could be encouraged to become more involved in activities. Other than that, excellent facility and would highly recommend."

Clare B
carehome.co.uk rating: 4.33 out of 5

"Dad's only been here for 3 weeks but all the staff seem very nice and caring. The surroundings couldn't be better. Rooms are nice and plenty of room. Really beautiful gardens."

J M
carehome.co.uk rating: 4.75 out of 5

"Always helpful and professional with an excellent standard of care."

Julie J
carehome.co.uk rating: 5.00 out of 5

"Beaufort Grange was selected for my mother-in-law by myself and her two daughters when she was discharged from hospital. We chose the home as it was bright, clean and friendly and had the facilities required. It was very local for me and my wife and only a 10-15 minute journey for my sister-in-law. We couldn't have chosen a better nursing home."

Ian S
carehome.co.uk rating: 5.00 out of 5

"Very friendly, caring staff. Able to choose different food is never a problem. Always someone in management, my key worker knows me well and goes out of her way to help me."

Samantha R
carehome.co.uk rating: 5.00 out of 5

"Mum died in February age 97, she had been a resident here for 5 and a half years and really enjoyed it. Her family enjoyed visiting her as the care home was so welcoming. I continue to visit when I can. The change of management appears to be very good - the staff seem to be more content and relaxed. Excellent activities staff."

Angela H
carehome.co.uk rating: 4.73 out of 5

"Beaufort Grange has a very happy atmosphere and is well maintained. The staff are all very caring and work extremely hard to achieve a level of excellence but I do feel that at certain times (ie meal times) the care team are understaffed. The activities team are superb and provide great entertainment for residents and their families. The team leader is great and effective."

Ian I
carehome.co.uk rating: 4.64 out of 5

"I am happy with the care my husband receives. I would not recommend Beaufort Grange I would give my opinion and let them make up their own minds. It's not perfect but nothing is."

G M
carehome.co.uk rating: 4.00 out of 5

"We are welcome at the home. Very well ran. Staff very good, always ready to answer any concerns you may have."

Patricia W
carehome.co.uk rating: 4.83 out of 5

"All the staff are excellent they are very polite and caring and professional. They have a knack of making people feel very welcome and at home. They are lovely."

B O
carehome.co.uk rating: 5.00 out of 5

"My husband who has now passed away stayed at Barchester Beaufort Grange for a period of respite. I must say I was very impressed with everything. The staff are lovely."

Margaret W
carehome.co.uk rating: 5.00 out of 5

"I visited the care home today, (06.04.16) and as always the residents were having a great time but the staff member who really sticks out for me every time I visit is the lady on Activities, she is simply one of the best activity coordinators I have ever seen, not only does she create a great program for the residents and encourage them all to join her but her utter natural enthusiasm and personality shines through and reflects on all of the residents in Beaufort Grange and simply brings out the best in every single one of them, my friend said today she is the only one that speaks to him normally and they get on like a house on fire. More people like her should be assigned in these positions and she is the best role model I have seen for a while. I hope this recognition finds her well as she deserves it. Well done, you cheered me up too! What a great woman!"

Daisy E
carehome.co.uk rating: 4.75 out of 5

"The charges for staying at this home are very high and unfortunately the care received does not reflect this. For the past eighteen months there have been issues with management which has resulted in a high turnover of staff and over-reliance on agency staff. Many of the carers who have continued through this period are excellent and try to do their best for the residents but that level of service can’t be relied upon."

B N
carehome.co.uk rating: 2.75 out of 5

"I have been a resident since May 2015 following an emergency operation. This newly built care home was one year old then and appeared to be running smoothly, although being on a restricted food diet myself, I was not happy with the food! Since that time there have been losses in staff and management necessitating greater use of agency. January 2017, however, many changes were made and things are gradually returning to normal due to the recruitment of good staff and management. Hopefully, the food will improve too and it will be more appetising and less repetitive."

Beryl W
carehome.co.uk rating: 4.50 out of 5

"Find the use of too many agency nurses not suitable when they come on a one-off basis. On the whole food good but needs to be warmer and more vegetables per portion. Although activities good need more for the residents."

L S
carehome.co.uk rating: 3.75 out of 5

"Food soft sometimes, asked for puree menu - still waiting. No sweet most days, cake or fruit. I bring in sweets."

Barry B
carehome.co.uk rating: 4.25 out of 5

"The building is only 4 years old and purpose built, it is excellent. When I first came here I did not realise how many people here suffer from dementia, so it's not just a care home. This year there has been a high turnover of top admin staff. It is unsettling. It is very dear here! The activities team is unsatisfactory. One person is trying to do the work of three. Staff and assistants do their best, some are exceptionally good."

I W
carehome.co.uk rating: 3.83 out of 5

"I am on a restricted diet and liquid limit! Three and a half years after my arrival, and many changes of management, I am at last having interest shown in the preparation of the nutritional value I require in all my meals. It is due to the appointment of a new general manager in September 2017 and this week a new chef. Residents and staff are hopeful, especially as standards all round are being raised."

Beryl W
carehome.co.uk rating: 3.83 out of 5

"The quality of care that my father receives is first class, The carers are amazing and fully understand dementia care. They provide a home environment with dignity for my father. Within the dementia unit, there are 6 senior carers who help and guide any new carers that arrive as well as set a great example. At Christmas made a big effort to create a wonderful festive atmosphere for the whole unit well done."

Sean G
carehome.co.uk rating: 4.83 out of 5

"My father receives excellent care, kindness and treated with dignity. Always washed, showered and clean clothes every day."

Anna D
carehome.co.uk rating: 4.83 out of 5

"The girl's/carers are dedicated to the patient and I have every faith in them."

Trevor O
carehome.co.uk rating: 4.17 out of 5

"I have found the level of care at Beaufort Grange to be second to none."

Dermot R
carehome.co.uk rating: 5.00 out of 5

"My husband has been in Beaufort Grange for four years. My main concerns when he arrived was all about his care. I have found his care on the dementia unit to be excellent. The staff are kind and have a great understanding of dementia."

Valerie G
carehome.co.uk rating: 4.67 out of 5

"The room was spacious, well fitted out and quiet. The bathroom needed a small cabinet, free-standing, to hold my toiletries as I am unable to reach a wall cabinet. I also needed a bathroom stool. Both were provided immediately as was a footstool. The staff made sure that I was comfortable before I settled in. The staff were extremely kind and helpful, I cannot fault them. Food - plenty of it and a good choice."

M C
carehome.co.uk rating: 4.17 out of 5

"Left my husband knowing he would be well cared for."

Heather T
carehome.co.uk rating: 4.58 out of 5