Reviews for Beaufort Grange Care Home

"Generally very good - prompt attention to bell. Staff are generally friendly and reassuring without being too intrusive. Activities cater to everyone's interests."

Joan G
carehome.co.uk rating: 5.00 out of 5

"General review of my uncle's stay over a period of 27 months. The way in which residents are looked after enables them to make the most of their life despite health problems. There is interaction with staff and other residents in a friendly atmosphere, delivering clear benefits. Many thanks to all the carers for the work they do in often challenging circumstances."

C R
carehome.co.uk rating: 4.83 out of 5

"I was moved here for respite after 5 weeks in the hospital with a rare brain disorder. It is close to my home. The staff are really lovely and couldn't be more helpful/cheerful. I am totally independent therefore use the little kitchen area to make my own tea/coffee and that would be my only area of concern long term. Leaking dishwasher or pipes flooding the floor and no proper towelling, dish clothes for sinks/surfaces to be sterilised."

Adrienne K
carehome.co.uk rating: 4.58 out of 5

"Dad had been in and out of the hospital for many months, gradually deteriorating. Despite a good care at home package, we felt Dad needed 24-hour care for a couple of weeks. I had seen lots of activities taking place on social media and the care and engagement of residents made me feel that this was a safe place for Dad. A place where he would be encouraged to be independent and safe at home again. (Dad's wish was to die at his own home.) Despite being out of our local area they found a room for Dad. A large clean room with private bathroom facilities. All lovely and clean. My dad was made welcome on his first encounter with the staff. The activities manager went to see him and she made him feel very safe and secure. Dad was a very fussy eater! When asked what he would like to eat he'd say what he wanted following by 'but not a lot'. People went to a lot of trouble for him to ensure he had what he wanted. All the staff were helpful, kind and professional and helped Dad to get home again. Highly recommended."

Denise A
carehome.co.uk rating: 5.00 out of 5

"An exceptional care home and very good value. The activities they arrange are very varied and a lot of work goes into the organisation of the activities to ensure that there is something of interest to everyone. All care staff are very friendly and care a lot about the residents. Nothing is too much trouble. Would definitely recommend this care home as a good place to stay for elderly relatives."

P T
carehome.co.uk rating: 5.00 out of 5

"The staff are lovely, always happy to help. They all work very hard, we are happy that my dad is at this home. The overall experience has been really good."

Matthew F
carehome.co.uk rating: 5.00 out of 5

"The care staff at Beaufort Grange really care about the residents, taking the time to get to know them and the things they like/enjoy. Always positive and showing patience as well as love when engaging with all residents."

S E
carehome.co.uk rating: 4.17 out of 5

"The quality of care is nothing short of excellent. I can't think of a better place for my grampy."

Ryan H
carehome.co.uk rating: 5.00 out of 5

"Speaking for myself I cannot fault the home. My husband is being well cared for in every respect. The carers are all very kind and considerate to both the residents and their families."

Sandra S
carehome.co.uk rating: 4.58 out of 5

"Mum is looked after well and always clean. The food is excellent and the staff really kind and caring."

Sarah P
carehome.co.uk rating: 4.75 out of 5

"My father is cared for extremely well, as a family we are very happy with how he is looked after. The staff are always very welcoming and make us feel like family. Nothing is too much trouble and it's always a pleasure when we visit."

Lorraine H
carehome.co.uk rating: 4.75 out of 5

"My mother was in need of dementia respite care. The Beaufort Grange facilities and staff were all that we could have wished for. Not one complaint from me."

Michael L
carehome.co.uk rating: 4.92 out of 5

"Used this care home recently for respite for my mother-in-law. I was very impressed with the staff and facilities. Would highly recommend."

Carol L
carehome.co.uk rating: 4.83 out of 5

"My mother and father-in-law are residents here and I am extremely happy with the care they receive. All their needs are met and dignity is kept at all times. The staff are all very kind and caring. Any problems, I get a phone call."

R W
carehome.co.uk rating: 4.67 out of 5

"My husband moved into Barchester Beaufort Grange in mid-January, and he was very delighted with the home. The care he has received has been exemplary. The home is clean, warm and welcoming. The home manager is always approachable and keeps me fully updated, which I truly appreciate and value. The carers are very attentive to my husband's comfort and safety and demonstrate their interest and concern for his well-being throughout. It is very reassuring to know my husband is in such good hands. I can't thank the staff- management, reception, carers, nurses and everyone else enough. They are very special people."

Hridhya J
carehome.co.uk rating: 5.00 out of 5

"A great, clean home that I would want to stay in if I had to stay in a care home. Clean, friendly and a place that relatives can be sure that their family member is being looked after once they've left."

Marcus H
carehome.co.uk rating: 4.67 out of 5

"I am so pleased that my dad is being cared for in Barchester Beaufort Grange. The staff show him such kindness and ultimate respect. We are also kept full informed of any issues that arise. Whilst I know that from time to time he asks to go home he feels safe, content and cared for in Barchester Beaufort Grange! Thank you!"

Steven F
carehome.co.uk rating: 5.00 out of 5

"My father has been at Beaufort Grange for a year now. He is being looked after very well. The team look after him on days out which he really enjoys. The team are very friendly and responds quickly to any queries raised. Beaufort Grange has a lovely atmosphere."

Graham M
carehome.co.uk rating: 4.58 out of 5

"Pleased with the facilities here and staff that help my family friend. The care coordinator is always very kind to my friend."

D B
carehome.co.uk rating: 5.00 out of 5

"Lovely. Always very friendly. Cares for nails, hair and attention is always given. Not very happy here it's better than hospital. Carer very helpful. The manager is excellent."

P C
carehome.co.uk rating: 5.00 out of 5

"My mum stayed with you for her end-of-life care. She was with you for just over one month. We cannot fault the care you provided for her, it was excellent in all areas. The staff were all so kind and helpful. We are very thankful in making our last weeks with Mum a positive experience."

James B
carehome.co.uk rating: 5.00 out of 5

"It's a really really big deal for Mum to spend time away from home, especially as she has been there and only there since her dementia became severe. I was a bit worried how she'd get on but I didn't need to be. The home is perfect. Everything feels cozy and familiar but also like a 4* hotel! All the staff have been wonderful, kind, funny, gentle and diligent. (Especially one member of staff in particular). If I had my wish she'd stay here forever but while other family members get used to it, this is just her holiday!"

Gay D
carehome.co.uk rating: 5.00 out of 5

"Very happy with the care my friend gets every day, she settled in very well due to staff making her feel welcome, she joins in with activities, goes on day trips and chooses where she would like her meals and uses the cafe shop most days on her own or with family and friends."

J K
carehome.co.uk rating: 4.92 out of 5

"Excellent and clean home and the staff are very caring towards the residents and nothing is too much trouble and very clean home. Good activities that they do with residents. I would recommend this home to my friends and family."

James S
carehome.co.uk rating: 4.67 out of 5

"Excellent. The staff are superb and have been wonderful to me."

Patricia F
carehome.co.uk rating: 5.00 out of 5

"he always looks clean and tidy. They look after him for us. We are pleased with his carers."

P W
carehome.co.uk rating: 4.58 out of 5

"Our aunt is staying on Memory Lane. She’s well cared for and happy, which is most important. I would recommend the home after seeing my aunt so settled."

J L
carehome.co.uk rating: 4.33 out of 5

"The activities in the home are fantastic, the staff are all very friendly. I spend time with my friend who is a resident in one of your homes. We love to use the bistro lounge where you can enjoy relaxing hot drinks and there are always some beautiful cakes or biscuits or fresh fruit available to us. We like to spend time in the sensory room too."

Nicola B
carehome.co.uk rating: 4.58 out of 5

"Staff lovely, make you feel at home. Love the sensory room and bistro. Dad's had such good care, food is great too Dad loves it. Rooms are of a good size and so are the lounges, can't fault the home at all."

G J
carehome.co.uk rating: 4.92 out of 5

"I cannot imagine another nursing home coming, even close to what Barchester Beaufort Grange offers. As a retired nurse, I am very particular in the standards I expect in the care of my husband with my husband with dementia and Parkinson's. It's like being on a cruise ship with amazing food and daily entertainment with the highest standards of nursing care, compassion, kindness, dignity for my husband. He is so well cared for with very high needs and is thriving. I cannot thank the staff enough!"

Sally C
carehome.co.uk rating: 5.00 out of 5

"Mum has been in Beaufort Grange for respite care. We have been very happy with the care given and Mum has participated in the many activities which she has thoroughly enjoyed. All the staff have been very kind and welcoming. It's a real home from home."

Julie T
carehome.co.uk rating: 5.00 out of 5

"The staff are amazing and my dad is happy with the place. Staff are very approachable."

Karen C
carehome.co.uk rating: 5.00 out of 5

"Mum joined Barchester Beaufort Grange in June 2024 and although she was only there a couple of months, she never needed for anything. The staff, support staff, carers, nurses and management were friendly and always went the extra mile to ensure Mum and our family were looked after. Mum, during her stay, was encouraged to take part in activities and joined a lovely friend network. Beaufort Grange was fantastic in her last week of life. Thank you for all your support Beaufort Grange."

Anita B
carehome.co.uk rating: 5.00 out of 5

"My father-in-law needed to go into a care home that also catered for dementia. We looked at a couple and from the first moment stepping into Barchester Beaufort Grange, we were welcoming, we were shown around and nothing was too much trouble. My husband and I had decided on the journey back home that this was the right care home for my father-in-law. My father-in-law is still settling in but he seems happy. We loved the fact that he is on level 1 memory lane which is so much better than dementia level. All the staff are friendly, they also pop their heads in to speak. We get phone calls on any care that is happening or changing. It's bright and clean always. Highly recommend and we are making friends along the way."

Kerry B
carehome.co.uk rating: 5.00 out of 5

"My experience of Barchester Beaufort Grange has always been very positive. Whether over the telephone, in reception or in and around service user's room. Staff have been friendly and helpful, the room is clean and tidy and I feel my service user is safe and well cared for. Thank you all. Not in a position to comment on value for money."

K H
carehome.co.uk rating: 5.00 out of 5

"I came to Barchester Beaufort Grange Care Home to be looked after. The care is great and staff are good. When I buzzed the bell. My room is clean and excellent meals are good and I am happy to be here."

A J
carehome.co.uk rating: 4.75 out of 5

"Lovely home and great staff."

Martin B
carehome.co.uk rating: 4.92 out of 5

"I am very happy with the care and support given to my husband. He is always treated with kindness and respect by all the staff. The standard of cleanliness is very high, both in the room and general areas. The food choice is varied and well cooked and presented. I would have no hesitation in recommending Barchester Beaufort Grange to care for anyone's loved ones."

Hazel H
carehome.co.uk rating: 4.67 out of 5

"The care home was excellent throughout. They worked with us and guided us at every stage. The staff are professional and caring, particularly the home administrator who helped us from initial contact until the end."

Robin E
carehome.co.uk rating: 5.00 out of 5

"Mum has been at Barchester Beaufort Grange for four days now, she's settling in well and being well cared for by the care coordinator and team. Everyone is very kind and caring trying to accommodate Mum's needs."

V A
carehome.co.uk rating: 4.58 out of 5

"My father and stepmother had a week of respite care in Beaufort Grange. They both loved it. Loads of activities which they both enjoyed. They said every member of staff was amazing, doing everything possible to care for them. Just a couple of comments for improvement. At one stage, during the guest receiving process, there were 6 members of staff in their room with me, asking about their lunch requirements, clothes, medication etc. Just 1 person could have covered these topics in a much calmer way, for me. My stepmother has dementia but not my father. I asked that they dine in a restaurant away from the dementia area, to give my Dad some better conversation etc. This did not happen routinely. Overall, Beaufort Grange was exceptional and I hope they will return soon."

Susan E
carehome.co.uk rating: 4.67 out of 5

"I visit one of the residents at Barchester Beaufort Grange. (I am an ex-carer myself). I have always found the staff very polite. The rooms are very airy and kept very clean. There is a weekly programme of activities which the residents can choose to do if they wish. When visiting, you can make yourself a drink or have a cake and cookie if you wish. I would not hesitate to put a relative or friend in this lovely home."

Elizabeth W
carehome.co.uk rating: 4.92 out of 5

"From the beginning, the staff were extremely helpful and sympathetic to our concerns and needs, they sorted all the paperwork and registered doctors. I think they have gone way about and beyond what I initially imagined. All the staff are very friendly, and if we have any concerns regarding our relative, they are explained (they are far more clued up on dementia). Five stars all round."

Kelly B
carehome.co.uk rating: 5.00 out of 5

"All members of staff are kind, caring and very supportive to our whole family, as well as to our "Dad - Husband - Grandad". Highly recommend to all."

P W
carehome.co.uk rating: 5.00 out of 5

"We are regular visitors to Beaufort Grange both myself and Ralph (the therapy dog) are always welcomed by staff and residents. This care centre has a very warm calm and friendly atmosphere. Each resident is respected and listened to. This really is a lovely community and a second family to so many."

Corrine M
carehome.co.uk rating: 4.58 out of 5

"My father has settled into Beaufort Grange very well. He has enjoyed the activities and the day trips. He has a good relationship with all the staff, who treat hi with dignity. When we visit, we always receive a warm welcome from the lady on reception. We are very grateful to Beaufort Grange for allowing Dad to have his piano here, which brings a lot of comfort. Big thanks to all of them."

Y H
carehome.co.uk rating: 4.50 out of 5

"Overall all my care 1st class. All the staff are really good and look after my every need."

Sylvia W
carehome.co.uk rating: 5.00 out of 5

"One word - excellent."

Tony S
carehome.co.uk rating: 4.83 out of 5

"The staff have been very kind and helpful in every way, putting any concerns I may have had to the back of my mind. They are very good at putting my mind at rest, concerning the problems with dementia, as things I thought abnormal are just the symptoms of dementia. They always make us feel welcome when visit, and this puts us at ease. My husband has now become more settled and calm."

Jennifer A
carehome.co.uk rating: 5.00 out of 5

"I found the staff very caring and professional, making my whole experience very relaxing and certainly helped my recovery."

Sandra C
carehome.co.uk rating: 4.82 out of 5