Reviews for Brampton View Care Home

"All staff were very welcoming when we arrived, since then all have been always helpful and nothing seems to much trouble."

Janet S
carehome.co.uk rating: 5.00 out of 5

"Thank you to the team and change in management for bringing all the volunteers back to the service. The staff and residents are so happy, the activities have been great and the home feels as good as it use to! We are looking forward to our flower arranging next week and giving the residents some special time! Well done new management team and so pleased to see some staff return."

J L
carehome.co.uk rating: 4.58 out of 5

"Since the recent change in management, the home has the most amazing feeling. Staff are happy, activities are varied, and the quality of life in the home is back to the lively home it should be! Seeing the staff dancing around the reception in the morning and singing to residents whilst providing care. I am a volunteer and have come back to support the home now that life has changed after Covid. Well done to all the carers and management team. I look forward to visiting regularly and helping out as we recently have for an amazing wedding held at Brampton."

L L
carehome.co.uk rating: 5.00 out of 5

"I have been a resident of Brampton View Care Home for 9 months. I am a wheelchair user and have found the staff caring and kind. The food is very good too with a choice of dishes available."

Jean D
carehome.co.uk rating: 4.00 out of 5

"The staff are very kind and caring."

Betty T
carehome.co.uk rating: 4.00 out of 5

"Excellent place and great facilities."

Suzanne D
carehome.co.uk rating: 5.00 out of 5

"We were able to celebrate Christmas with my grandmother at Brampton View Care Home. They set up a wonderful dining area in The Library room where we were able to have an amazing Christmas breakfast. All staff were outstanding, nothing was too much trouble for them and the food was delicious. Thank you for making our Christmas with our grandmother so memorable."

Danielle L
carehome.co.uk rating: 5.00 out of 5

"Amazing level of care. Everyone is super friendly and focused on the individual. They keep an open, positive and welcoming environment at all times. Everyone has a smile and supportive words, 10 out of 10 for all areas."

Valerie H
carehome.co.uk rating: 4.78 out of 5

"From the beginning of when Mum came in for respite, the staff were lovely. Accessible, easy to contact, sympathetic and always had time to listen. Procedures to access respite were quick and straightforward. Mum felt that there could be more structure/routine to when drinks, meals and cleaning, so that was clear to what was happening and when. All the staff were kind and caring (no matter how busy) to both Mum and our family."

Jane G
carehome.co.uk rating: 4.64 out of 5

"I am pleased with the care my wife receives, it is not the same every day but noticeably changes with her condition. I have no complaints about the care she receives."

G H
carehome.co.uk rating: 5.00 out of 5

"My mum has improved during her stay at Brampton View Care Home. Every part of the home was very positive, especially the staff."

Lee S
carehome.co.uk rating: 5.00 out of 5

"My visit to Brampton View Care Home was such a delight to visit my dear friend. The home is so pleasant and staff were very caring."

A F
carehome.co.uk rating: 4.58 out of 5

"This is the second time my mother-in-law has stayed at Barchester Brampton View Care Home and she has really enjoyed her stay (one week of respite each time). The staff are very attentive and respectful."

Terry F
carehome.co.uk rating: 4.75 out of 5

"After my father was discharged from Hospital I found Brampton View Care Home on the Internet. It's a great care home if, like my father, you're looking for a community, rural care home in the middle of the countryside. Nurses and staff here have been helpful to my father and also to family and friends. After discharge Dad had a big sore above his bottom which the staff immediately made better."

K H
carehome.co.uk rating: 4.09 out of 5

"The resident that I support had a brilliant car while at Barchester Brampton View Care Home nothing is too much trouble and additional services she has required have been facilitated. Communication is good the food is wonderful and the staff are always helpful and extremely friendly."

S U
carehome.co.uk rating: 4.67 out of 5

"My mother was treated with the utmost care and dignity whilst staying at Barchester Brampton View Care Home. She was here for three weeks for respite care following spinal surgery. Nothin was too much trouble for the staff that looked after her."

M Z
carehome.co.uk rating: 4.92 out of 5

"Brompton View is a modern, well-appointed building and grounds; it is spacious and comfortable and more akin to a hotel than a care home. My mother spent six weeks in respite there while waiting for a place in a more local care home, and she told me that the food was good and the staff very caring. I, too, found the staff very helpful and flexible to deal with. We were both sad she was leaving. If it hadn't been for the distance away from us and her friends, she would certainly have become a permanent resident."

Paul W
carehome.co.uk rating: 4.75 out of 5

"Since the support manager and her team took over the management of Barchester Brampton View Care Home, there has been a huge change for the better. The home is now very well-run. It is lovely and calm and the atmosphere is warm, caring and reassuring. The new staff on Lower Vallys fill me with confidence that my dad Us cared for and treated with dignity. He is much calmer than he used to be and much more settled. Well done to the support manager and team."

A B
carehome.co.uk rating: 4.42 out of 5

"My father has been well looked after, he's happy and contented. During our visit, he mentioned several times how wonderful the staff are and how well he has been looked after. The staff have all been polite and helpful."

A T
carehome.co.uk rating: 4.27 out of 5

"The staff always go above and beyond to make sure that my in-laws are well looked after and their needs are met. The family can relax knowing they are safe and secure. We are all looking forward to the special lunch that the staff are kindly putting on so that we will be able to create some special memories this Christmas."

Sue S
carehome.co.uk rating: 3.83 out of 5

"My mother has been in Brampton View for almost two years now, and from the first day was very happy. The staff have been most kind, professional and helpful, going out of their way to provide excellent care and quality of life for my mother. The food is absolutely great, especially on occasions such as Christmas. There are so many interesting activities provided, and we were particularly touched by such kindness as a Zoom meeting made possible so that Mother could see and speak to all her family who live abroad. We are rest assured that Mother is very well looked after!"

Edwina R
carehome.co.uk rating: 4.83 out of 5

"Mum has been here since Christmas 2020 and is happy with the friends she has made. The staff are excellent, and if any problem occurs, can always rely on management to sort quickly."

Donna M
carehome.co.uk rating: 5.00 out of 5

"Any issues I have raised with the manager have been listened to and actioned. Knowing that you are being listened to and issues addressed is, in my opinion, very important. The last six to nine months have seen improvements. Less reliance on agency staff has been a good thing and this has helped in the improvements I've seen. Safety/security - overall, good apart from front door/entrance being easy to get in."

Mark B
carehome.co.uk rating: 3.92 out of 5

"My mother has been in Barchester Brampton View Care Home for just over two years. She arrived after a difficult time in hospital. I did not expect her to live for long when she arrived as she was very frail and aged 97. But the care she has received changes all expectations. She is now over 100 and continues to be very well looked after."

B F
carehome.co.uk rating: 5.00 out of 5

"My father lived in Brampton for 10 months. The majority of the staff were excellent. There were times when he got frustrated with I think they were agency staff, talking to him as if he had dementia. My father enjoyed the food, always happy with the choice. Daily life was full of laughter with staff and residents alike. He did enjoy some of the activities, especially the wildlife talks. I would recommend the home to other people and will continue to pop in on occasion."

A B
carehome.co.uk rating: 4.17 out of 5

"I am content. I am well cared for. I am safe. I am treated with dignity and my privacy is protected. I am never "home alone". I join in activities and enjoy meeting other residents. The food could be better. The staff are all lovely."

J O
carehome.co.uk rating: 4.42 out of 5

"We cannot thank the staff at Barchester Brampton View Care Home enough. They all went out of their way to look after our mother and us (three daughters) during the last weeks of her life. She was cared for in this home for eighteen months and during this time, she thought of it as her 'home' and was happy here."

Hilary B
carehome.co.uk rating: 4.50 out of 5

"I was extremely well looked after during my stay. All the staff were kind, attentive and caring."

Diana W
carehome.co.uk rating: 4.73 out of 5

"We are pleased with the staff, they always greet you. My nan is always clean. We know there have been lots of changes with staff etc. and it takes time to get back to normal but we are very happy with how things are improving."

M K
carehome.co.uk rating: 3.58 out of 5

"My mother can be very rude and stubborn at times. The staff cope and treat her with the most respect and that, we as her family, really appreciate. Mum is settling in to like it at her new home, it has taken many months and the staff have been very understanding. A big thank you to you all. My grandchildren love visiting their great-nan, the home is very friendly and not scary to them."

L A
carehome.co.uk rating: 4.75 out of 5

"The accommodation is very good and kept very clean. The room has doors leading to a patio and adjacent garden. Medical attention, including liaison with external agencies is very good with with the relevant staff members maintaining regular communication as necessary. We feel that she is being very well cared for."

Paul B
carehome.co.uk rating: 4.25 out of 5

"Very good and staff and management and nursing care also."

Eileen G
carehome.co.uk rating: 4.25 out of 5

"Lovely, friendly place. My mother is always treated with care and respect."

Gemma Y
carehome.co.uk rating: 5.00 out of 5

"Since the new management team arrived approximately twelve/fifteen months ago, there have been major improvements in both the management and care parts of the home. The standards of care given to my wife are much improved (more friendly, standards of care are better) due to better experience carers. Thank you."

Neville O
carehome.co.uk rating: 4.92 out of 5

"My wife, ages 87, has postural hypertension and unspecified dementia. The combination makes her difficult to care for because her mental condition causes her to deny the limitations of her physical problems - e.g a tendency to fall. I have been impressed by the skill, care and sympathy with which the Barchester Brampton View Care Home staff have looked after her. There is genuine warmth and friendliness in their treatment of all residents."

L H
carehome.co.uk rating: 3.92 out of 5

"Well, this is an amazing place. I am really looked after because it's a big thing, leaving your home. All the family are wonderful and my new room is delightful."

May R
carehome.co.uk rating: 4.92 out of 5

"My nan has settled very well in Barchester Brampton View Care Home. The staff are wonderful and my nan is well looked after. The management is amazing and very welcoming. The rooms are clean all residents look very happy and looked after."

A P
carehome.co.uk rating: 5.00 out of 5

"After my operation, the staff were very supportive of me and have take good care of me. So much so, I was able to make big improvements. I am now ready to go home thanks to the care home and the staff."

Anthony H
carehome.co.uk rating: 5.00 out of 5

"Our friend was taken to this home as an emergency admission recently and has received wonderful care and kindness ever since. The staff are excellent, all of them, from the manager downwards, and we could not have wished for more. Our friend is frail and nearing the end of her life and this is a lovely place for her to be. She is in a lovely room and well looked after. We could not have found a better home for her in her final days and we are very grateful to all the staff."

S P
carehome.co.uk rating: 5.00 out of 5

"Excellent, Mum was very happy in the home and intends to stay again for respite later in the year. Very friendly, helpful staff. Mum also enjoyed the food menus."

Mark L
carehome.co.uk rating: 4.92 out of 5

"I have been here nearly two years. Kindness and care have been wonderful and care. 94 years old in October and to have such an end of life in such and atmosphere is great. Thank you Barchester Brampton View Care Home."

Doreen P
carehome.co.uk rating: 5.00 out of 5

"My sister-in-law seems happy in Brampton View. She is well cared for and the staff are caring and always smiling and available to help."

Sue A
carehome.co.uk rating: 4.67 out of 5

"My husband came into the home for respite last year and has now spent two weeks here this year. I am very happy with his care and hopefully, he will come again."

Cynthis L
carehome.co.uk rating: 5.00 out of 5

"My parents have been residents at Barchester Brampton View Care Home for over two years. Dad passed away on 1st June 2024 and the care he received from the staff in his last few months was excellent."

Martin S
carehome.co.uk rating: 4.83 out of 5

"I was very much reassured to find such care and understanding for my husband. He settled and was happy during his stay. All the staff were very helpful and cooperative in caring for his needs. Treating him with respect and dignity."

C D
carehome.co.uk rating: 4.17 out of 5

"My dad loves the care and living at the home, and loving the food."

Lisa A
carehome.co.uk rating: 4.00 out of 5

"My dad loves Brampton View. We have found the care to be always good, and Dad loves the activities, and it's nice to see what's happening on social media."

Karen M
carehome.co.uk rating: 5.00 out of 5

"An excellent stay during my rehab after a knee replacement. Staff so supportive, kind and thoughtful. One lady was amazing on the upper valley, whilst management is very quick and supportive to sort any concerns. Made some lovely friends and hope to visit and attend groups. Big thank you to everyone."

V M
carehome.co.uk rating: 4.83 out of 5

"The Care Home always maintains a pleasant and clean atmosphere. The staff are friendly and helpful. Our friend always seems cared for and has many opportunities to join in the varied activities, which she does. There is the opportunity to eat in the room if quiet times are needed. The only small problem we have ever encountered is the tea and coffee machine at the entrance, There have been times when not enough mugs were available or milk. The mugs are too large and heavy and actually give little room to add milk as there is too much coffee coming out of the machine."

A C
carehome.co.uk rating: 3.91 out of 5

"Good."

K H
carehome.co.uk rating: 5.00 out of 5