Broadway HallsBarchester Healthcare
Broadway Halls Care Home

Broadway Halls Care Home

The Broadway, Dudley, DY1 3EA
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Residential care
Respite / Short stay
Nursing care
Dementia care
manager
Danica Chugh
General Manager
For friends and family01384 215190

We are holding an Open Day at the home on Saturday 30th November. Please click here for more information. 

Broadway Halls Care Home in Dudley

Broadway Halls Care Home is an award-winning care home set in the historic West Midlands town of Dudley, with 83 en-suite bedrooms divided between residential, nursing and dementia communities.

Residential Care and Nursing Care

The home offers high quality nursing care and residential care for elderly people and people living with dementia. We offer pre-bookable respite up to a year in advance. A varied menu of tasty and nutritious cuisine is prepared on-site by a team of skilled chefs, and special dietary requirements are always catered for. Residents can enjoy their meals in our elegant dining rooms, which are set to a restaurant standard.

Our dedicated activities team plan a varied social programme to keep all residents engaged and stimulated through regular events and excursions. Participation is encouraged, but entirely optional, and staff do their best to ensure all residents have the means to entertain themselves in private. Relatives and residents are also part of the planning process to ensure everyone's needs and desires are met

Dementia Care

Broadway Halls has a dedicated Memory Lane Community that provides a safe, homely environment for people living with dementia, which has been designed following these guidelines ensuring the care we provide supports residents’ freedom of choice. We aim to maintain their life-skills, improving their self-esteem and helping them to maintain and develop their independence while they are living with us.

Staff undertake specialist dementia care training developed by our team of Dementia Care Specialists and academic partners, the Centre for Dementia Research at Leeds Beckett University. Together they ensure our training programmes are informed by the very latest thinking. We ensure that the people we support feel comfortable and safe in their surrounding environment, helping ensure they live life with dementia to the full.

Choosing a care home for a loved one or friend who may be experiencing dementia can be difficult and we have created a guide to showcase how we ‘Enrich the lives of people living with dementia’ in our care home.

brochure
Our 'Paying to live in a care home' guide is designed to try and help you understand more about the funding options available and what to consider when choosing a care home.
Read brochure

Types of care

We always aim to deliver bespoke care to those who live at our home. We tailor our services to meet the unique requirements of each person and in a way that celebrates their individuality, whilst also helping residents to maintain as much independence as possible and treating them with dignity at all times.

Learn more about Broadway Halls Care Home

Residential care

Respite / Short stay

Nursing care

Dementia care

brochure
Read our brochure 'Enriching the lives of people living with dementia' for more information on our support.
Discover more about our events and activities
brochure
Read our brochure 'Providing great quality care and wellbeing' for more information on how we're here to help you and your loved one.
Read brochure

Facilities

Day trips

Internet access/wifi

Laundry

Nutritious & delicious menus

Amenities on site

Access to kitchen facilities
Activity classes
Day trips
Flexible mealtimes

Care duration

Accept direct referrals
Accept referrals from local authorities
Emergency placements
Intermediate care/home from hospital

Accommodation

En-suite toilet
En-suite toilet plus bath/shower
Furnished rooms and own furniture welcomed
Nurse call system

Our Team

The dedicated and experienced team are passionate about providing quality care to each individual living at the home.
team

Danica Chugh

General Manager

Hi, I’m Danica and I am the General Manager here at Broadway Halls Care Home.  Welcome to our website!

Thank you for taking the time to look further into what Broadway Halls has to offer to you or your loved one.  Here is an opportunity to find out more about our amazing staff team, who all play a vital role in day to day life in our home.

I also want to share a little bit about me.  I joined Broadway Halls in February 2023, but I have been a Care Home Manager since 2015, and my career in the health and care sector started in 2007.  I started as a Care Assistant and soon progressed to Senior Carer and then Care Co-Ordinator, after which I diversified into the role of Senior Administrator.  I have well rounded experience, which allows me to have insight into many areas of the home.

I am committed to fostering a warm and nurturing environment where every individual feels valued and respected and I am passionate and dedicated to enhancing the lives of Residents through personalised support and compassionate care.

I am experienced in coordinating care plans, managing staff and ensuring regulatory compliance, which in turn provide a safe and well managed home, and I am firm believer in the power of empathy and kindness to make a difference in people's lives.

Outside of work I am kept busy with my family of 4, including 2 young children.  I likes spending time with my family and my personal hobbies are swimming and tennis.

our staff

Our staff are like family

At Barchester, we’re cultivating an environment where you’ll have more than just a career – you’ll have a family.

Our people
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Barchester’s Charitable Foundation distributes over £150,000 per year to individuals and small community groups/charities across England, Scotland and Wales.

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Life at Broadway Halls Care Home

Care, activities, facilities and food are all major focuses at our home. It is important that each of these services are tailored to the individual needs and preferences of residents, which is why we employ a wonderful team of professionals who can deliver support using a warm and person-centred approach.

Food & Nutrition

food

Our fantastic catering team are always on hand to prepare tasty and nutritious food with fresh, seasonal produce that is cooked to the highest of standards.

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Activities & Events

activities

Our varied activities programme reflects the dedication of our skilled staff, who bring a certain uniqueness to the home, which can&apost be found anywhere else.

Find out more

Care & Facilities

care

Our home is equipped with a number of facilities and features that serve to enhance the lives of those we support.

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What people say about us

quality

Broadway Halls Care Home in Dudley

CQC Overall rating

Requires improvement

29 February 2024

See the report
Our response to our latest inspection
In our CQC inspection which took place in September 2022, we received 3 'Good' ratings for Caring, Responsive, and Effective and have a clear action plan to make improvements in the areas needed which you can view below. A number of changes have already been actioned and positive improvements have been made.
View our response

Caring

Good

Responsive

Good

Effective

Good

Safe

Requires improvement

Well-led

Requires improvement

Your next steps to finding care

Our team are here to help you when you are ready to talk about the care and support you need. Please call our team to arrange a visit and come and take a look around our home.

Call our team

Call our team for more information about our care home and to arrange a visit. Phone lines are open 8am-8pm

01384 382272
Send a message

We'll be happy to answer your questions about the next steps for moving into our care home. Send us a message online

Download a brochure

Download our brochure to find out more about life in our care home

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what's included in our contract.

View typical feesView Our ContractPaying to live in a care home guide
Broadway HallsBarchester Healthcare

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