Meet the Broadway Halls Care Home Team

I'm Carmen and I am the Night Unit Manager at Broadway Halls. I have worked in nursing homes since 2013 and I started as care assistant, then moved on to senior carer, team leader, nurse, senior nurse and now Unit Manager.

I am a general nurse and specialised in 'emergency care' back home in Romania. I went into nursing because I wanted to be there for people that have nobody by their side. Last summer I also completed a Business Management in Healthcare degree at Middlesex University because I wanted a second degree.

I have a young son and outside of work I enjoy going out on trips with him and our friends. I enjoy working at Broadway Halls as I find it challenges me - I am a fixer so I like solving problems if they exist. I love our residents.

I'm Jennifer and I am the Dementia Lead at Broadway Halls. I support our 3 Dementia Champions who are all part of our Memory Lane Community. I have worked in care since 2005, and started in 2018 at Broadway Halls. I am passionate about ensuring every Resident on Memory Lane receives quality care, with a person centred approach, in an enriching environment.

I'm Kirsty and I started at Barchester in 2023, I bring many years experience in customer service.  My role involves supporting residents and their families during the initial process of moving into Broadway Halls. I understand how difficult this transition can be, and I am always happy to meet people to tell them more about our care and services to help make it a little easier.

As Customer Relationship Manager, I am here to support you and your loved ones’ journey into care. I am always at the other end of the phone for any and all questions you have about our home. I also network with the local community to make contacts who will benefit our residents and bring additional events and activities into our home.

I used to work for a building society as a mortgage adviser for 10 years, but when I had my sons, I left to go into care work which gave me a love for nursing. I have been a nurse now since 2010. I live local to Broadway Halls and I really enjoy my job here caring for our lovely residents. 

I joined the Broadway Halls team in 2020 as a carer, and before this I previously worked in mental health in challenging environments. I have been promoted to Team Leader and Dementia Champion during my time here. I love interacting with our residents, and I have a particular passion for dementia care and mental health. 

I am thrilled to be Administrator at Broadway Halls, having joined the wonderful team here in early 2023. I have worked in administration for many years including HR elements, and this is the first care home I have worked in. I love the variety in the role, meeting our residents and their families and supporting the process to them moving in to our home. I also support fellow team members. In my spare time, I enjoy gardening, watching tennis and spending time with my family.

Hi I'm Scott, and I am privileged to be the Activities Co-ordinator at Broadway Halls.

Our Residents are special people with many wonderful stories to tell about their lives, and it is my job to understand their life history, their interests and theirs needs in order to deliver a person centred life enrichment programme.

I enjoy putting smiles on their faces as often as I can. I love to entertain and aim to ensure that every resident's interests and hobbies are supported. I have worked in care and in activities in previous roles, and I love my job!

Outside of work, I am busy being a Father, I try to play football and have a keen interest in metal detecting.

I started at Broadway Halls as a Kitchen Assistant and, through training and determination, I have worked my way up to the position of Head Chef which I am incredibly proud of. Working in a care home as a chef, I have to think more about the eating needs and dietary requirements of the residents. There are various textures of food, special diets, diabetics, vegetarians and so much more. It can be challenging, but I love it and have an amazing team to work with!

My name is Laila and I lead both the Housekeeping and Laundry teams, ensuring that all areas of Broadway Halls are clean, tidy and well-presented creating a lovely home for our residents. I love getting to know our residents and chatting to them about their lives, as there are plenty of opportunities to get to know each of them throughout my day-to-day tasks.

I have worked in care since 2013 and I absolutely love supporting people. I enjoy helping our residents, their families and my fellow team members when I can. I also support people and their families who are choosing a care home, answering any questions they may have and showing them our lovely home. It's a pleasure being part of the Broadway Halls team!

My name is Valerie and I am a Receptionist & Administrator at Broadway Halls. My role involves supporting front of house and customer services, as well as supporting my team with administrative tasks. I enjoy meeting residents and their families and love showing people around our wonderful home so they get to see what Broadway Halls has to offer. We are like a family, every day is so different and I love being busy, so it's the perfect role for me.  

I started at Broadway Halls many years ago, and have been progressing in my career throughout my time here. I began as a carer then trained to become a Senior and also a trainer within the home. My CHAP role allows me to work closely alongside nurses and develop my clinical and management skills, the role also adheres to many aspects of a registered nursing role.

I love my position and I am ready to continue learning and face any challenges that come my way!

I'm Jodie, and I have been working here at Broadway Halls since 2010. I absolutely love being a part of the care team here, caring for and spending time with our residents. Caring for residents is a passion of mine. I returned to work after maternity leave with my second child in November 2023, and am enjoying life as a family of 4! I have really enjoyed having time off with my children but I'm so excited to be back. Outside of work, I have recently started getting into fitness and I'm really enjoying it.

My name is Mariana and I am a Senior Carer here at Broadway Halls. I have been working in health care since 2013 and have a passion for care, especially working within dementia and varying behaviours. Originally from Romania, I really enjoy spending time with my two daughters, reading and being outdoors.

We all know that keeping active is important. We have created a wonderful culture within the home, we work together to give residents the best possible experience. We are here to ensure that residents enjoy an environment that is both stimulating & socially active.  We ensure the team knows each residents' preferences, so that we can deliver a person-centred program of events & activities. Essential to our homely feel is the strong relationships of trust we build with residents, their families & friends. 

Hi, I'm Chris the Sous Chef here at Broadway Halls.

I previously worked at Broadway Halls from 2014 and left to develop my skills in a fine dining restaurant in Birmingham. I was pleased to re-join the team in November 2024 - I missed the people, the Residents and the homely culture that comes with working in care.

I have worked in hospitality since I left school and I am passionate about the dishes I create and serve. My signature dish is chicken and spinach pasta, tossed in a creamy sauce.

Outside of work I enjoy spending time with my family and walking my dog. Aston Villa is my team and when they are not playing I enjoy following horse racing and when the time allows, a day at the races is always welcome!

I'm Alan, and I have been working in care since 2021. I was previously on the Maintenance team at another care home before joining the Broadway Halls team in early 2024. I feel like I have settled in really well, and work with a really great team.

Before working in care homes, I was a kitchen fitter for 20 years! I'm really looking forward to the new challenges ahead and getting to know the all residents.