Reviews for Claremont Parkway Care Home

"My mother has been in Barchester Claremont Parkway Care Home for the last eighteen months. In the last four months, three of the residents, including her, formed a very close bond. The youngest of them died unexpectedly in hospital on a Friday evening. My mum and the other resident were shocked and bereft. Her death was totally unexpected. A carer in charge of activities came in on her day off without being asked to comfort them both. She was so caring and went way above the call of duty. A simply marvellous asset to Claremont."

Penny T
carehome.co.uk rating: 3.83 out of 5

"My mother has been in Barchester Claremont Parkway Care Home for the last eighteen months. In the last four months, three of the residents, including her, formed a very close bond. The youngest of them died unexpectedly in hospital on a Friday evening. My mum and the other resident were shocked and bereft. Her death was totally unexpected. A carer in charge of activities came in on her day off without being asked to comfort them both. She was so caring and went way above the call of duty. A simply marvellous asset to Claremont."

Penny T
carehome.co.uk rating: 3.83 out of 5

"Like a five-star hotel."

Emily H
carehome.co.uk rating: 4.92 out of 5

"Like a five-star hotel."

Emily H
carehome.co.uk rating: 4.92 out of 5

"My mum has been here for almost 6 weeks and is very happy here. I was worried she would not settle but she did and has made friends and loves the staff. A huge relief for me and my family."

Jackie R
carehome.co.uk rating: 4.08 out of 5

"My mum has been here for almost 6 weeks and is very happy here. I was worried she would not settle but she did and has made friends and loves the staff. A huge relief for me and my family."

Jackie R
carehome.co.uk rating: 4.08 out of 5

"Very lovely home, very clean home. Lovely staff."

Penelope P
carehome.co.uk rating: 5.00 out of 5

"My wife has been a resident at Barchester Claremont Parkway Care Home since May 2024, where she was originally placed by local authorities for respite care, after release from hospital where she was treated for a serious stroke. Whilst at Claremont, she has had good care, treated with dignity, care staff look after her well. The manager has provided me with some invaluable advice over the past months."

Russell S
carehome.co.uk rating: 4.25 out of 5

"Pleasant and friendly staff, always looking after Mum, the staff can't do enough to help."

Stephen G
carehome.co.uk rating: 4.33 out of 5

"Very lovely home, very clean home. Lovely staff."

Penelope P
carehome.co.uk rating: 5.00 out of 5

"My wife has been a resident at Barchester Claremont Parkway Care Home since May 2024, where she was originally placed by local authorities for respite care, after release from hospital where she was treated for a serious stroke. Whilst at Claremont, she has had good care, treated with dignity, care staff look after her well. The manager has provided me with some invaluable advice over the past months."

Russell S
carehome.co.uk rating: 4.25 out of 5

"Pleasant and friendly staff, always looking after Mum, the staff can't do enough to help."

Stephen G
carehome.co.uk rating: 4.33 out of 5

"To all the staff at Claremont Parkway Whether you're unseen or seen The thoughts of you are still the same As they have always been No request was ever too much for you all Even when through the night came a call The brightest smiles were always there Which only shows how much you care Thank you all for all you have done To help us recover and have some more fun."

E S
carehome.co.uk rating: 5.00 out of 5

"Staff always courteous and friendly. Pleasant atmosphere as you walk in, nice decor, clean and tidy. Patients we see appears to be contented."

Robert S
carehome.co.uk rating: 4.40 out of 5

"The care shown to my husband has been very good. All staff have been most helpful."

E T
carehome.co.uk rating: 4.00 out of 5

"Staff friendly and helpful. Food was good. Mother definitely improved dramatically whilst there."

Fred N
carehome.co.uk rating: 4.58 out of 5

"My 91-year-old mother has just returned home after a 2 week convalescence and recuperation stay at Claremont Parkway. Her stay was funded by the NHS. Both my mother and the family were most impressed by the standard of care that she received; the food that she was served and the delightful room that she occupied. Everywhere looks welcoming and spick and span and the staff are smiling, careful, mindful and kind. We are full of praise for the whole team."

Sally E
carehome.co.uk rating: 4.90 out of 5

"Very well looked after throughout my stay. Moving on because of requiring more physio."

Terrence W
carehome.co.uk rating: 5.00 out of 5

"Very good but waiting time to get attention at night is poor. The rest of the time is very good."

Bernard C
carehome.co.uk rating: 4.82 out of 5

"I have been looked after very well and very pleased. With all my heart thank you so very much. You are all very kind. Thank you very much for your kindness."

T R
carehome.co.uk rating: 5.00 out of 5

"Comfortable and spotless room. The staff mostly very friendly and chirpy. Spotless rooms, entertainment often in the lounge with very friendly staff. Excellent medical staff encouraging exercise."

Sheila B
carehome.co.uk rating: 4.50 out of 5

"The staff were very helpful and understanding of my needs. My stay at Claremont Parkway Care Home was very enjoyable."

Gillian Y
carehome.co.uk rating: 4.58 out of 5

"For the short time I was here, very pleasant and staff helpful."

Daphne C
carehome.co.uk rating: 4.00 out of 5

"Staff were caring, nothing was too much trouble for them. The room was cleaned daily and deep cleaned once a month. There were plenty of toilet facilities for residents and visitors, as well as en-suite rooms. Meals were satisfactory, but not always hot. It would have been nice to have alcohol and soft drinks available at lunchtime."

Pamela W
carehome.co.uk rating: 4.00 out of 5

"Mum was looked after very well. She fell in love with nearly all staff and they were very patient and caring with her. Towards the end of her stay she was reluctant to leave. We needed her closer to home, for more people to visit her. All staff lined up a the door to say goodbye. She was very touched."

Margaret B
carehome.co.uk rating: 4.33 out of 5

"I enjoyed my stay at Claremont, although it was not long enough. A special thanks to the nurses and staff. The only thing is not enough tea or liquid between meals. I would recommend it to anyone."

Margaret T
carehome.co.uk rating: 4.30 out of 5

"I'm generally a critical person. Be that as it may, I could not fault the treatment I have been given. All staff have been truly kind. The room has been very clean and comfortable and food has been plentiful and good. I joined in activities and had exercises, it was social and lots of fun. My only complaint has been the mattress as although firm, it was not like my own at home as I have a harder one. I am now going home."

M S
carehome.co.uk rating: 4.50 out of 5

"On arriving at the Claremont I was treated with dignity and lots of care. The short time I was there I could not fault the carers, nurses or any other members of staff. They were absolutely fantastic and my thanks go to all of them."

Anthony S
carehome.co.uk rating: 4.50 out of 5

"I was transferred to Claremont Care Home from hospital and was very pleased with the welcome I received. My carers were very concerned that I was comfortable and had constant their attention to my needs. There was a good selection of food and hot drinks and I felt much at home and cared for. Many thanks to all."

J R
carehome.co.uk rating: 5.00 out of 5

"Good care and attention. Very pleasant assistants. Regular cleaning, help with personal hygiene. Coffee available for visiting family."

C P
carehome.co.uk rating: 4.00 out of 5

"My stay at Claremont Parkway was very good. Lots to do, also the food was good. Also always made sure there was plenty of food and drink that come around your floor."

Pam B
carehome.co.uk rating: 4.83 out of 5

"Only used as a staging process. Served its purpose to release NHS bed."

Keith A
carehome.co.uk rating: 4.09 out of 5

"Been a nice experience. Very, very clean. Good choice of food. Activities very good. All staff friendly and nice. They can't do enough for you. Information, when required, is clear and instructive, especially when asking about my medications and activities."

Michael O
carehome.co.uk rating: 5.00 out of 5

"All staff helpful and friendly."

P W
carehome.co.uk rating: 4.18 out of 5

"My mother has been in Claremont for four weeks and is soon to be discharged to her home. I have found all the staff extremely helpful and caring and feel it has been a positive experience for my mother. Any queries I have had have been dealt with promptly and efficiently and I would recommend Claremont to other friends and family."

Susan E
carehome.co.uk rating: 4.08 out of 5

"Everything has been lovely here."

Madge W
carehome.co.uk rating: 5.00 out of 5

"Haven't met all the staff. Those I have met appear to be good and caring."

Alan B
carehome.co.uk rating: 4.42 out of 5

"I have been very well looked after. Would definitely recommend."

Edna B
carehome.co.uk rating: 4.42 out of 5

"Staff very good but needs a lot more."

Dorothy M
carehome.co.uk rating: 4.67 out of 5

"My grandmother has been in Claremont Parkway 2 times in the past 3 years due to a stay in hospital and each time she has been very well looked after. Staff are wonderful and can't do enough for her. Very impressed."

Julie S
carehome.co.uk rating: 5.00 out of 5

"Being placed in Claremont Park Care Home by the NHS Hospital. I was impressed by the care and management and as someone who is considering full time care, I would be most willing to enter this establishment."

Robert C
carehome.co.uk rating: 5.00 out of 5

"Very friendly, good food and pleasant staff. Good friendly atmosphere and exercise etc good"

Phyllis L
carehome.co.uk rating: 4.67 out of 5

"I am really happy with my stay. Facilities were good. Staff are lovely, always polite and smiling. Can't fault them. If I had to come again, I would certainly be happy to."

Joan F
carehome.co.uk rating: 4.67 out of 5

"Staff absolutely amazing, feel as if they couldn't do enough for our mum. She was given lots of encouragement to join in all the activities offered. The family were made very welcome and could visit any time open door policy. They kept us in the loop at all times about mum's care."

Carol R
carehome.co.uk rating: 4.83 out of 5

"Very good, helpful, both being looked after. Food, plenty of choice and exercise activities very good."

S B
carehome.co.uk rating: 4.92 out of 5

"Have been shown kindness by all the staff through a very difficult time. Their cheerfulness has been a great help in my recovery."

Gerry L
carehome.co.uk rating: 4.91 out of 5

"I would recommend to all my friends how well I was looked after. The food was very good and staff were very kind and helpful."

JM
carehome.co.uk rating: 4.92 out of 5

"I have been treated with dignity and kindness. Home superb. Staff wonderful."

A S
carehome.co.uk rating: 5.00 out of 5

"Claremont staff looked after my mother very well. She needed respite care having been in hospital for two weeks she wasn't able to return home and Claremont looked after her needs until she could move to another home. They encouraged her to eat and to participate in activities. The staff seemed to enjoy working there and were really cheerful."

B A
carehome.co.uk rating: 4.25 out of 5

"I have been very happy here and the staff are nice I have enjoyed my food."

H R
carehome.co.uk rating: 4.25 out of 5