Reviews for Cubbington Mill Care Home

We score 9.7/10

37 Reviews

Good

08 February 2020

View the report

What our families say on carehome.co.uk

"Excellent all round. From first enquiry to working with me to ensure smooth delivery of Mum, her stay with all needs accommodated, to coming home. Came home happy and with a sparkle in her eyes. Excellent respite week."

P S
carehome.co.uk rating: 5.00 out of 5

"Excellent all round. From first enquiry to working with me to ensure smooth delivery of Mum, her stay with all needs accommodated, to coming home. Came home happy and with a sparkle in her eyes. Excellent respite week."

P S
carehome.co.uk rating: 5.00 out of 5

"The service provided is always first rate."

W N
carehome.co.uk rating: 5.00 out of 5

"Have enjoyed respite stay. Staff were wonderful to me."

Cyril W
carehome.co.uk rating: 5.00 out of 5

"From the first moments of my mother becoming a resident at Cubbington Mill Nursing/Care Home, I was very impressed. The level of care, medical knowledge, kindness and compassion is exceptional. It took such a huge weight off my mind to know she was so well cared for. The variety of activities on offer and the beautiful gardens and furnishings provide an environment which works at all levels to nurture each individual through such a sensitive period of life. THANK YOU from my heart."

M D
carehome.co.uk rating: 5.00 out of 5

"Excellent attention to detail. Nothing is too much trouble."

A N
carehome.co.uk rating: 5.00 out of 5

"Excellent overall! 100%. Cannot put into words the most wonderful care my dear mum received at Cubbington Mill Care Home. I will be writing personally to the Barchester group to let them know the quality of care all the residents receive, day and night."

S W
carehome.co.uk rating: 5.00 out of 5

"Mum was with Cubbington Mill for end of life care, you have a great team in place. Management and all levels of staff have been lovely, will miss them all. Thank you for looking after my mum."

Sheila J
carehome.co.uk rating: 5.00 out of 5

"Mum had excellent care at Cubbington Mill and I would recommend the care home. The staff are very friendly and it is a clean and welcoming home."

J C
carehome.co.uk rating: 5.00 out of 5

"More like a hotel than a care home. Very pleasant and peaceful. Father in law is well looked after and staff pay attention to detail."

Mark D
carehome.co.uk rating: 4.67 out of 5

"My grandma is 101 yrs and can be quite a difficult patient. The staff and manager assessed this very quickly and dealt with it perfectly. The care they offer is truly amazing. My children are very small and came to visit and the experience was not scary or intimidating as it can be for little ones. Amazing staff, accommodation and management!"

J R
carehome.co.uk rating: 5.00 out of 5

"Mostly very good but lacking enough staff."

E S
carehome.co.uk rating: 3.67 out of 5

"Cubbington Mill Care Home is a very friendly and welcoming nursing home. Always very efficiently run with plenty of stimulating activity session for the residents to take part in. The staff are warm and friendly and caring. My mum is extremely content and therefore as her daughter, this gives me great peace of mind."

D J
carehome.co.uk rating: 4.75 out of 5

"We find the care second to none. We are more than happy to recommend to anyone thinking of considering using a care home."

Michael H
carehome.co.uk rating: 4.67 out of 5

"My grandad enjoyed all the entertainment and the staff are so friendly and helpful. It's like a home from home for our family."

Luke D
carehome.co.uk rating: 5.00 out of 5

"We have been delighted with the level of care for Mum since she came to Cubbington Mill in April. Also, the cleanliness and general appearance of the home is lovely, althogh the recent refurbishment was somewhat protracted and the overall feeling is a little less homely and more corporate - not really conducive to feeling comfortable. Overall the staff are exemplary. Thank you."

Roslynn G
carehome.co.uk rating: 4.75 out of 5

"You have been great. You took Mum in for two weeks convalescence on very short notice. Despite the fact she didn't want to come she stayed and has loved the spoiling and the company. Many thanks."

Judith C
carehome.co.uk rating: 4.83 out of 5

"The management and staff have been first class in the care and attention provided to my mother during her TLC and subsequent passing. I thank them all from the bottom of my heart."

Jon B
carehome.co.uk rating: 4.92 out of 5

"Mum was not at Cubbington Mill for very long following a fall when she broke her hip, but she was always treated with the utmost care and compassion which was extended to my brother ab myself during the difficult time as mums life ended and what to do next. I was told if I needed to go in for a chat I was welcome after mum had died. During that time I spent at Cubbington Mill I was able to observe the activities taking place and chatted with some of the residents and staff. I was happy mum spent her days at peace in such a lovely environment."

S M
carehome.co.uk rating: 5.00 out of 5

"Cubbington Mill is a homely residential home with very caring staff and nurses. The Manager is very friendly too. I am lucky to have been able to get my mother taken care of there for the last 9 months. It is lovely to be able to take residents to the reception area for coffee."

Anthony D
carehome.co.uk rating: 5.00 out of 5

"A fantastically warm and caring environment for my nan to live out her last days! We were welcomed from day 1 with a very personal and loving team. We cannot thank them enough for the care they have provided. A clean and always professional home with an unending supply of love and support."

Donna H
carehome.co.uk rating: 5.00 out of 5

"My mum was fast-tracked here in February 2018. She was on her last legs and now she has just had her 92nd birthday. The food, care and cleanliness have been exceptional."

C W
carehome.co.uk rating: 5.00 out of 5

"Friendly and efficient service. Personalised attention and care. Great food."

Wendy N
carehome.co.uk rating: 5.00 out of 5

"Staff and food, caring and so nice and clean. Odour free, only good smells, very pleasant home."

P H
carehome.co.uk rating: 4.83 out of 5

"Mum was a resident at Cubbington Mill for two and half years and was well cared for by all the wonderful staff. It's a lovely clean home with fantastic gardens too. Mum was happy there and I would recommend it to any family."

Laura R
carehome.co.uk rating: 5.00 out of 5

"My mother had been in a care home in Essex for 8 years but when my father died, she moved to Barchester Cubbington Mill Care Home to be closer to the family. There was no comparison to the previous care home. There is a wonderful feeling about Barchester Cubbington Mill Care Home, from the approach through the beautiful gardens to the warm welcome and the clean bright interior. The staff are friendly and professional and could not have done more in their caring treatment of my mother, especially as her health deteriorated and she needed more attention. My family cannot thank everyone enough for giving my mother a very happy home."

L B
carehome.co.uk rating: 4.58 out of 5

"Fabulous care home. Couldn't ask for a better one. Staff are fantastic."

Danielle B
carehome.co.uk rating: 5.00 out of 5

"Kind, caring, professional. Support for all the family, not just the residents. Gorgeous gardens."

N H
carehome.co.uk rating: 4.75 out of 5

"My dad was looked after by the staff to an extremely high standard. I could not fault how he was treated, everything from his personal care, nursing treatment to cleanliness of his room and clothes, exceptional!! Cubbington Mill was described to me as a "family" home and this is true. My dad was only there for around 6 weeks; this didn't matter, it could have been 6 years, they loved him in his final days. Thank you."

Alison B
carehome.co.uk rating: 5.00 out of 5

"A beautiful home in a lovely location. The staff are extremely friendly, the nursing is worth the grading of a hotel. It is spotless - I even asked if they did holiday home lets! A nursing home you should be very proud of."

A A
carehome.co.uk rating: 5.00 out of 5

"A very caring environment where all staff are very attentive. Excellent housekeeping with first-class meals."

R E
carehome.co.uk rating: 4.50 out of 5

"Treated with respect and courtesy at all times. The nurses were professional at all times, rest of staff were always friendly and helpful at all times. Professional visitors, with connections to the medical side, were equally impressed. Thanks everyone!"

Eurwen C
carehome.co.uk rating: 4.92 out of 5

"A lovely warm, friendly atmosphere is enjoyed by residents and visitors. Any questions or concerns are dealt with promptly and never too much trouble."

L R
carehome.co.uk rating: 4.58 out of 5

"I cannot fault the care and support my mother and her family received from all the staff, past and present at Cubbington Mill, she was treated with respect and dignity throughout the 4yrs she lived there. To be given the space to laugh and cry and to visit as a daughter was incredibly important to me and I received it in spades. I consider every member of staff to be part of my extended family and I shall miss them all."

G D
carehome.co.uk rating: 5.00 out of 5

"My auntie came to Cubbington Mill for a couple of weeks respite while family members were on holiday. She loved it and was fortunate to be able to stay on. I particularly remember coming to the open day when the staff dressed up and there was lots of very appropriate entertainment. I hadn't seen my auntie laugh so much for years - she thoroughly enjoyed every minute. Nothing was too much trouble for the nurses/carers ever."

Pam R
carehome.co.uk rating: 5.00 out of 5

"Having spent 2 weeks here, I have found the experience enjoyable and worthwhile. The only disadvantage at Cubbington mill is the lack of an en-suite shower. Otherwise, my stay was fine."

Peter J
carehome.co.uk rating: 4.50 out of 5

"Dad is in Cubbington Mill on respite a the moment. Although he has been there two weeks. He has only spent 6 nights in the home. He fell after 5 nights and was admitted to hospital for 8 nights. I was asked by his doctor in hospital where I wanted dad to be. I had no reservations on saying return to the care home. His care and appearance is so much better than in hospital. We are asking are asking as of next week for permanent stay at Cubbington Mill."

Janet F
carehome.co.uk rating: 4.83 out of 5

"The care home is all that we could hope for to take care of the lady in question in her latter years. Thanks to all once again. "Angels"."

Patrick W
carehome.co.uk rating: 5.00 out of 5

"My mother has been here since Feb 2018, we fast-tracked her from the hospital and she's put on weight since she has been here. She gets great care here. We have seen a great improvement in her."

K B
carehome.co.uk rating: 5.00 out of 5

"The staff at Cubbington Mill are all very kind and caring. Not only to residents but also to family members."

Marilyn H
carehome.co.uk rating: 5.00 out of 5

"I am very impressed with Cubbington Mill Care Home. It doesn't smell like a lot of care homes that I have visited. The staff seem very caring. The grounds are kept in a beautiful condition and the flowers are lovely for the residents to see. A hard job well done. The only criticism I have is that the food could be a bit more appetising and if more could be done to cater for diabetic residents, it would be appreciated."

Mary A
carehome.co.uk rating: 4.17 out of 5

"Cubbington Mill provided palliative care for my mother during the last three weeks of her life after she left the hospice. She had felt very secure and had blossomed at the hospice and faced leaving for a nursing home with trepidation. The staff at Cubbington Mill were very caring and efficient, dealing swiftly with any hiccoughs on her day of admission and providing a calm and beautiful room for her. I soon felt confident in the care she was receiving and I know she particularly enjoyed the food and ate everything almost until the end. The Cubbington Mill staff were particularly kind and caring right at the end and to me after she had died."

Nick M
carehome.co.uk rating: 4.80 out of 5

"I am glad that I don't have to carry our the many tasks. There are people here that I trust to look after my wife properly."

A W F
carehome.co.uk rating: 4.75 out of 5

"My mother-in-law arrived at Cubbington Mill requiring palliative care. She spent 3 weeks here and the staff have been very helpful and kind. There is a relaxed and happy atmosphere. Nothing has been too much trouble and we are very grateful for the care shown at the end of her life."

Deborah M
carehome.co.uk rating: 5.00 out of 5

"My staff has been very nice. Well looked after."

Winifred S
carehome.co.uk rating: 3.50 out of 5

"My mum was transferred here for nursing care following a hospital admission from a previous residential home that could no longer care for her needs. From the very first day my mums care here was exceptional from the managers, nursing staff, domestic staff and kitchens. Whats more with the care that I received kindness, sympathy and support given to mum throughout her short stay to her death was outstanding. I was made to feel like one of the family and it made a very difficult time so much easier. I cannot recommend then highly enough."

Ali M
carehome.co.uk rating: 5.00 out of 5

"The staff are always willing to help and friendly and competent. There is a warm, pleasant atmosphere. I have recommended Cubbington Mill to many friends already."

M M
carehome.co.uk rating: 4.08 out of 5

"My sister was a resident of the home for 2 years and at that time she was very happy. Her care at all times couldn't have been better. I was always made very welcome whenever I want to visit her and she always enjoyed the activities that were organised for the residents."

Betty V
carehome.co.uk rating: 5.00 out of 5

"Fantastic service. 'A' Star. Staff go above and beyond."

Joanne W
carehome.co.uk rating: 5.00 out of 5

"Cubbington Mill is a lovely home. Mum was there for two and half years and the care and staff were excellent. The food was very good too and I would recommend to anyone thinking of putting a loved one in a care home."

J L
carehome.co.uk rating: 5.00 out of 5

Useful Guides and Information

Care and Facilities

Care & Facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

Find out more about our care and facilities
activities

Activities & Events

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

Find out more about our activities
Food and nutrition

Food & Nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

Find out more about our food & nutrition

Your next steps to finding care

Our team are here to help you when you are ready to talk about the care and support you need. Please call our team to arrange a visit and come and take a look around our home.

Call our team

Call our team for more information about our care home and to arrange a visit. Phone lines are open Monday to Friday from 9am – 6pm and on Saturday from 9am-5pm.

Send a message

We'll be happy to answer your questions about the next steps for moving into our care home. Send us a message online

Download a brochure

Download our brochure to find out more about life in our care home

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what's included in our contract.

Care Home and Company Awards

Frequently Asked Questions

  • What types of care does Cubbington Mill Care Home offer?

    Cubbington Mill Care Home offers Nursing care, Residential care, Respite / Short stay.

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