Reviews for Cubbington Mill Care Home

"I came here in an emergency when part of my home was flooded due to a burst water pipe, I have been welcomed very warmly by all of the staff and residents also. I have every help that I need but enough freedom and facilities that I feel I am staying in a very special hotel. I will always be grateful for the comfort and friendliness that I have had in this difficult time, especially as I was living on my own having been widowed earlier this year."

Elizabeth C
carehome.co.uk rating: 5.00 out of 5

"My mother stayed here for nine months. The home is cozy, clean and the staff were very caring. I always felt she was in good hands. My mother, at first accepting of needing full-time care, became increasingly difficult. The staff tried hard to make this arrangement work but eventually had to refer her to a more secure facility. Cubbington's facilities are excellent - the furnishings, the dining room and food and the beautiful garden so well maintained. My mother enjoyed many hours sitting on the garden seats and noticing the birds and flowers. She often did not want to eat in the dining room and they always accommodated her by bringing food to her room as well as making something that wasn't officially on the menu. Visitors were always welcomed. Living overseas, communication by email was critical for me and for the most part, Cubbington was good about keeping me informed. I would recommend Cubbington to anyone looking for a home where walled-in facilities are not required."

K R
carehome.co.uk rating: 4.42 out of 5

"All staff including management were not only great looking after my Gran but also the family during her stay. They always went above and beyond for us when we would visit. My Gran was always treated with respect and dignity. The rooms were beautiful with everything you could ever need. It does not feel like a care home. Definitely recommend!"

M G
carehome.co.uk rating: 5.00 out of 5

"In September my mother moved into Cubbington Mill, followed by my father in October. Management was able to organise a double room so they could both be together. Sadly my mother passed away on 14th November. During this process the family were looked after particularly well, helping to ease the pain. We were fed well and checked upon regularly. Over and beyond what we would have expected. Thank you to the Manager."

Jenny G
carehome.co.uk rating: 5.00 out of 5

"The care and compassion and respect we have been shown and our parents given, has been second to none. All of the members of staff have done all they can to help us through this difficult time. As a family, we can sleep at night in the knowledge that our loved ones are safe and cared for. Thank you to all the Mill team."

A G
carehome.co.uk rating: 4.92 out of 5

"My father is receiving excellent care form staff at Cubbington Mill, who no matter how busy they are, always stop for a chat. The atmosphere is caring and friendly."

Jan G
carehome.co.uk rating: 4.58 out of 5

"The care my mother received throughout her stay was absolutely exceptional. Outstanding. Attention to detail was thoughtful (hair brushed, nails cut, clothing frequently washed and changed). From the Manager to the handyman/maintenance man, we were helped every step of the way. The nursing staff were caring, professional and always available. The cheerfulness and friendliness of each member of the care team shone. Even on death, the care and helpful continued. Huge thank you."

L C
carehome.co.uk rating: 5.00 out of 5

"Extremely helpful and caring staff, my aunt and her room were kept immaculately clean at all times. She was treated with the utmost dignity until she died. Thank you."

Sue H
carehome.co.uk rating: 5.00 out of 5

"The atmosphere is always very welcoming and friendly, and always seem to be a lot of people about, both staff and visitors. The garden is lovely, but the car park could be a little larger. I would recommend this home to anyone looking for a home for a loved one."

Helen S
carehome.co.uk rating: 3.58 out of 5

"Very friendly, caring staff, like family. During this awful time, they have made it a little easier by doing video calls. Bless them all, take care, I cant wait to see you all."

Glenda C
carehome.co.uk rating: 4.83 out of 5

"I spent seven days in their facility, the first time ever in such an environment. I found it excellent in every respect. In particular, I found the staff, without exception, to be efficient, friendly, and caring. There was no more involvement than necessary and when required, provided willingly. Overall this was an excellent relaxing experience."

R B
carehome.co.uk rating: 4.78 out of 5

"I am a regular visitor to the Barchester Cubbington Mill Care Home in my role as the Parish Vicar. I meet with residents at least twice a month, once for a service of Holy Communion and once for a simple Bible Study that involves lots of photos of the Holy Land. In December the church holds a Carol Service in Chubbington Mill for residents and on Christmas Eve I organise carol singing around the tree. On all of my visits, I am met with happy well cared for residents who enjoy life at Chubbington Mill. Several of the residents I have been meeting for many years. The facilities are spotless and the staff are always very friendly and caring."

Graham C
carehome.co.uk rating: 4.33 out of 5

"My friend has lived at Cubbington Mill Care Home for just over a year. Cubbington Mill were excellent prior to Covid but seem to have excelled even more since. Hats off to the staff who look after my friend like she is their grandma. Thank you all."

Jennifer K
carehome.co.uk rating: 4.58 out of 5

"It was my mum's birthday and due to COVID-19, we knew visits would be unlikely. We had a call to say we could visit through the window. On the day it was raining, the staff were wonderful allowing us to stand undercover and visit through an open door with mum 3 metres away. It was only 20 minutes but this made a huge difference being able to see mum open her presents. Mum has made great improvements and the staff are fabulous."

Lisa M
carehome.co.uk rating: 4.82 out of 5

"An exceptional home in all respects, staff, care and food. Has always been our first choice of a care home. Never nay hesitation in recommending Cubbington Mill and have already done so to several people."

M H
carehome.co.uk rating: 5.00 out of 5

"I had no hesitation in choosing Cubbington Mill for my mum having been so pleased when my Dad was a resident 8 years ago. It has such a lovely atmosphere and we are always met by a friendly face when we arrive. nothing is too much trouble, particularly considering the added pressure of COVID-19. I feel that mum is treated like family, someone special, and I really look forward to my visits."

Anne L
carehome.co.uk rating: 4.82 out of 5

"The staff were helpful, caring and attentive."

R H
carehome.co.uk rating: 5.00 out of 5

"My stay at Cubbington Mill has been a home from home experience. The staff go above and beyond. Treated with the highest regard. I will miss each and every one of them. My thanks to them all for my speedy recovery."

P P
carehome.co.uk rating: 5.00 out of 5

"I was very pleased with the overall care that my aunty received during her time spent at Cubbington Mill."

J L
carehome.co.uk rating: 4.92 out of 5

"On the whole, I would say the care I received over my two weeks stay was good. The staff were kinds, caring and considerate, and the activities arranged were enjoyable for all who wanted to take part, but towards the end of my visit, I sensed some disquiet. Staff had been working very long hours I think, not disclosing anything to me, I felt some action should be taken. On my last two days, meals were very much delayed and outside staff brought in to serve in the dining room. I felt must have been some dispute between staff and management which to me was very sad because I had really enjoyed my stay. If the difficulty could be resolved amicably I would certainly cross the "likely" box."

Audrey A
carehome.co.uk rating: 3.75 out of 5

"I was recently a volunteer at Barchester Cubbington Mill Care Home and really enjoyed my time there talking and helping residents as well as the amazing staff. I would highly recommend this as a place of care for anyone who wants to be in a caring and wonderful environment where you can be assisted and well looked after."

Harry M
carehome.co.uk rating: 4.50 out of 5

"Mum is well cared for and looked after at Cubbington Mill. She was struggling at home on her own, and moving to Cubbington has given her a better standard of living and dignity. She enjoys all the activities she takes part in, and especially enjoyed a recent 90th Birthday party held for her. Lots of singing! Her family are also comforted and reassured that she is being well looked after and with the best of facilities, nursing and care staff."

Alison S
carehome.co.uk rating: 4.83 out of 5

"My mother suffered a stroke and was transferred to Cubbington Mill for the last few weeks of her life. I had checked all the homes in the area and was most impressed by the standard of the property, which is excellent, and the way that I could relate to the staff. Her care was excellent. Despite being in end of life, every time we visited she had been dressed and had her hair combed, the room was spotless and if you check the charts and documentation absolutely everything was recorded in terms of her care. They allowed us to visit whenever we wanted. They kept us fully informed on her condition and we had plenty of notice of the end so that my father was able to be by her side. I have nothing but praise for this home. We didn't get the opportunity to use many of the facilities, but they looked excellent. I often saw staff playing and spending time with residents. Whenever we were there, we were offered food and refreshment - nothing was too much trouble. Excellent all around."

Ryan S
carehome.co.uk rating: 4.17 out of 5

"I have worked in or been associated with care homes all my working life as a nurse and I can honestly say that Cubbington Mill Care Homee is the loveliest, most professional, well run, caring, organised, friendly, empathetic, cleanest care home I have ever been in. The entire team look after my dad so well and also looked after my mum so expertly until her death. I cannot fault a thing and highly recommend Cubbington Mill Care Home."

L A
carehome.co.uk rating: 4.83 out of 5

"I am so impressed by the team at Cubbington Mill and all that they have done for my dear friend, the whole process from enquiry to getting him settled into a Barchester home has been 5 star. They have put me at complete ease and it has been such a smooth process. I look forward to seeing how he gets on throughout the remainder of his respite period."

Richard P
carehome.co.uk rating: 5.00 out of 5

"The home is always so clean and the staff so friendly. I'm glad my friend chose this home as he has received nothing but excellent care since arriving for respite. I am excited to see more of the things he gets up to now he has decided to remain at Cubbington Mill where he is safe and looked after. I'm also looking forward to the activities which I can join in with!"

K S
carehome.co.uk rating: 5.00 out of 5

"I am so happy to give a review to Cubbington Mill. My aunt enjoyed her time with you and her meals were always to her liking. All the care staff, admin people and the management were always courteous and helpful. Wishing you all a Happy Easter and God bless you all."

W O
carehome.co.uk rating: 4.82 out of 5

"I am so relieved that my husband is being looked after in this care home. Without exception, the staff are kind, caring and efficient. I cannot speak more highly of this excellent establishment."

Margaret S
carehome.co.uk rating: 4.90 out of 5

"Cubbington care home is a lovely establishment that really goes beyond its way to look after their residents. My uncle has been here for a few months now and has been treated with excellent care from the management team, care, nurses, and activities team leader. I’m very happy that my uncle is here and would definitely recommend it to other people who are looking for a place for their loved ones."

Thiago L
carehome.co.uk rating: 5.00 out of 5

"My dad was admitted to Cubbington Mill at the end of March, having been assessed elsewhere following a stroke. From the second my dad arrived he has been treated so well. The staff from the lovely lady on reception to the management team have gone out of their way to help my dad and his family adjust to what is obviously traumatic for us all. I was concerned as the home where he was staying prior was not nice at all. I needn’t have been, Cubbington Mill is top notch. Compassion and empathy ouse from every member of staff who have given me a shoulder to cry on when things have got on top of me and helped us with the difficult transition to what is now our new way of life. The rooms and garden are beautiful, clean and welcoming. I have been fortunate to spend time with some of the other guests who echo what I have seen. It’s like being amongst a loving family. I would highly recommend this care home above any others that I have visited in Warwickshire."

Nick S
carehome.co.uk rating: 5.00 out of 5

"After a poor experience of respite for mum, we were obviously concerned about her going anywhere, but we were unable to continue caring for mum at home, so after a show around decided on Cubbington Mill. We are very pleased with all aspects of care, cleanliness, activities and catering. The staff are very good with mum and she is getting to know them and becoming familiar with her new surroundings. It was initially difficult but we are coming into our 4th week and couldn't be more pleased. Thank you, Cubbington Mill."

S T
carehome.co.uk rating: 4.42 out of 5

"Cubbington Mill has been fantastic for my dad. The entire staff heave ensured he settled in very quickly and it now really feels like home to dad. They were also good at supporting the rest of the family with the adjustment, especially during such a hard time with the pandemic. Overall a brilliant place."

S W
carehome.co.uk rating: 5.00 out of 5

"My stepdad has been living at Cubbington Mill for 15-months. He has always been well looked after, and my impression is of a caring team who are cheerful and have the right approach, even with sometimes difficult residents."

John T
carehome.co.uk rating: 4.33 out of 5

"I visited to attend to the garden outside my deceased husband's room, which I promised to maintain after his death. I was made very welcome by all the staff who knew me and by those new to the home since my husband died. I was warmly treated and offered coffee, and was pleased to chat with the staff. The atmosphere was very friendly and welcoming."

J B
carehome.co.uk rating: 5.00 out of 5

"The staff are very caring, and there is always a friendly greeting to visitors. The activities coordinators do a fantastic job of encouraging residents to be involved physically and with their minds. Personal tastes in food are taken care of, and the menus always look delicious. The rooms and general areas are kept clean and fresh. Having nurses on site gives peace of mind that residents’ health is under constant review. The buildings and grounds are well maintained and cared for. The rooms are a reasonable size, but it would be nice if they had a little more space. Contrary to expectations, my mother is very content to be being looked after there."

C V
carehome.co.uk rating: 4.92 out of 5

"Cubbington Mill Care Home has a welcoming approach with well-maintained front of the home gardens. The Interior reception room together with the residents' lounge and dining room tastefully decorated. No fault with reception staff and a warm welcome when visiting. Management and care staff always appear approachable and professional. We have no complaints with this care home."

J D
carehome.co.uk rating: 4.08 out of 5

"My mum has recently been staying on respite at Cubbington Mill. In her time there, she has received excellent care in all respects. She has thoroughly enjoyed the experience. The staff have been so lovely and welcoming to us all. They have encouraged her to take part in lots of great activities, making many new friends along the way. I'm sure she will return very soon for another respite stay. Thank you."

Annette F
carehome.co.uk rating: 5.00 out of 5

"We were able to be with Nan on her final days without any stress or worry. Thank you for everything."

K C
carehome.co.uk rating: 4.91 out of 5

"We cannot speak highly enough of Cubbington Mill and the wonderful team. My mother has been there for the last two weeks on respite care and is really happy. So much so, that we have just extended her stay by another two weeks to complete her recovery. The staff are utterly wonderful, so kind and caring, and nothing is too much trouble. The quality of food is excellent, offering a good choice of nutritious and very tasty homemade dishes - all beautifully presented. My mother is also making the most of their activities programme and is never lost for company or something to do. The whole atmosphere at the Mill is so warm and welcoming, making you feel at home the minute you walk through the door. The only minor criticism we have is her room is a little small, but even so, we all agree that Cubbington Mill is undoubtedly the best care home our family has ever used. Congratulations and a big thank you."

Amanda W
carehome.co.uk rating: 4.83 out of 5

"First time visiting the home, first impression was, wow. Beautiful atmosphere and very friendly staff. Residents were happy and staff interacted lovely with them. Everyone was happy and had a lovely time."

Wendy B
carehome.co.uk rating: 4.58 out of 5

"I normally visit on Wednesdays and go to the restaurant for lunch. I always enjoy the meal, and I am very pleased with the welcome and attention from the friendly staff. I also note that the patients are treated with thorough care and kindness."

Sidney P
carehome.co.uk rating: 4.33 out of 5

"My sister has received excellent care in this care home and would recommend it for anyone who's relative need 24-hour care."

S H
carehome.co.uk rating: 4.83 out of 5

"Since my sister-in-law came to Cubbington Mill there has been a real change in her (for the better). She is eating more regularly, although she has had a couple of falls, none of which was the fault of the home or the staff, we have also noticed how well she's doing since she came here."

H R
carehome.co.uk rating: 4.75 out of 5

"Your staff were very kind to my mother whilst she was staying at Barchester Cubbington Mill Care Home. All were keen to provide for Mum's needs and deserve appreciation for the dignity and respect they gave. Thank you."

Charles E
carehome.co.uk rating: 4.67 out of 5

"The staff are nice."

J J
carehome.co.uk rating: 4.83 out of 5

"My aunt moved in recently with her sister who sadly died a few days later. The care and support she is receiving is superb. The manager and finance person are going out of their way to help me navigate the changes brought due to probate. I can't thank them enough - they are making a difficult time more bearable."

R S
carehome.co.uk rating: 5.00 out of 5

"Beautiful environment, very comfortable and clean accommodation. Well staffed. The staff are very helpful, kind and caring. Excellent food."

K M
carehome.co.uk rating: 5.00 out of 5

"My wife is in the more advanced stages of Parkinson's disease and originally she entered Barchester Cubbington Mill Care Home for two weeks of respite care. Her Parkinson's symptoms caused her period of respite to be extended and is now to become a permanent resident. I could not have wished for my wife to be in a better place. I am confident that she will be well cared for and in a very safe place where she will be well looked after by a dedicated and committed staff. Her fellow residents have already accepted her into the 'communal family'."

Colin S
carehome.co.uk rating: 4.83 out of 5

"Very happy with my husband's care in all areas. Staff friendly and caring on all visits."

S B
carehome.co.uk rating: 5.00 out of 5

"Mum was at Barchester Cubbington Mill Care Home for ten months. From our initial contact with the staff to organise Mum moving in until we brought her home last week, we, as a family, have been so delighted with their levels of care. Mum has been looked after so well and with kindness and patience, and she has felt safe and well taken care of. The activities the coordinator organises are brilliant, the manager is so proactive about new ideas for the residents and staff and local community and the member of staff at reception is one of a kind, what a wonderful lady she is and the happiest person I’ve ever met! The nursing team are professional but also compassionate, every single member of the Cubbington Mill team is an absolute angel, and I mean every single member of the team! If Mum ever needed care again, we would have no hesitation to take her back, every family member of a resident becomes a member of the Cubbington Mill family. We were so lucky to have found Cubbington Mill."

Vivien G
carehome.co.uk rating: 4.83 out of 5