Reviews for Denmead Grange Care Home

"Mum has settled in well and has been made to feel very welcome and supported by all of the staff. She has taken advantage of the activities on offer. The ability to bring key items from home has made her room familiar and homely."

Mark C
carehome.co.uk rating: 4.67 out of 5

"Both of my parents used the Denmead Grange Care Home and I cannot praise them highly enough. A very modern and stylish home that gave them comfortable rooms and excellent care. The food was excellent and the staff were always on hand to take care of everything. They have very high standards with lots for the residents to do and have nice touches such as a cafe and quiet peaceful grounds. We needed care at short notice and the Grange helped take care of everything including transport etc. I would highly recommend it."

Stuart N
carehome.co.uk rating: 5.00 out of 5

"Clean, and attractive, the staff helpful and the food is good."

Gwynyth Q
carehome.co.uk rating: 4.92 out of 5

"Care is excellent and the staff are first class. Yes, I would recommend it to friends."

W B
carehome.co.uk rating: 5.00 out of 5

"My wife and I had previously looked online to see where my brother was staying. This was a lovely surprise and looked so inviting. We were not let down when we arrived for our very first visit to see my brother after a while. Your staff are all lovely and friendly and welcoming to everyone. My brother was happy with the service and staff and spoke highly of it all. There have been some adjustments to be made as he lived alone for some time. The whole care home is beautiful and attention to detail is felt throughout. It is a credit to everyone who works with the residents and who are understanding, kind and thoughtful. It's good to know he is being taken care of day and night with lovely meals each and every day. Entertainment is put on for interaction and it is good to see all enjoy it so much. Good experience and pleased to see everything provided and how it works. Recommend this as it's the best care home I have ever seen and visited as an outsider looking in."

R W
carehome.co.uk rating: 4.50 out of 5

"Last year my father spent a short period of respite at Denmead Grange and liked it so much he decided to stay permanently. The standard of his care is excellent and our family feel very confident that his needs are well-considered and managed. Denmead Grange is very comfortable and clean, there is a warm and homely atmosphere and this, combined with attractive grounds, make it a really great place. Of course, it's the staff who make the difference, they are professional and caring and nothing is too much trouble and fun, my father really enjoys their company."

Kevin C
carehome.co.uk rating: 5.00 out of 5

"I am myself an experienced nurse and believe I can observe and feel what the atmosphere of any establishment offers. At Denmead Grange, I experienced a warm and homely environment, a staff group that seemed professional, calm, caring, and interactive with all, and felt content to see my friend there and happy that he is in good hands."

R G
carehome.co.uk rating: 4.58 out of 5

"My mother has been a resident in Denmead Grange for the past two years and has received the highest level of care and attention in very trying times for all the staff and residents due to pandemics and heatwaves. This gives our family great comfort and we are grateful to everyone for their continuing support. The building and surrounding grounds are attractive and clean throughout and the indoor space is light and airy with comfortable rooms and communal areas."

G B
carehome.co.uk rating: 4.58 out of 5

"As soon as I walked into Barchester Denmead Grange and met the incredible team and saw the facilities, I knew that I had found a wonderful place for my uncle to suddenly move into. The manager and her team were so helpful. My uncle thanked the staff for allowing him to be listened to. For example, residents can get up when they choose and have a paper delivered. We had to move him within a month, and this was done so easily - it helped that he could bring his paintings and desk to create a home from home! After six days of residency, I offered to take my uncle for a pub lunch; he replied that Denmead Grange was his home now, and the meals were so good that he did not want to go! We really feel that he is getting the very best support whilst maintaining his independence in an airy environment surrounded by pretty gardens and nature with acorn trees and a pond with newts. All his friends and family are able to know that he is getting the very best of everything; it is outstanding."

Fiona M
carehome.co.uk rating: 5.00 out of 5

"I cannot thank, praise or recommend Barchester Denmead Grange Care Home and all the team highly enough. Absolutely everyone is professional, kind, caring even loving and dedicated. Nothing is too much trouble from my constant phone calls to my mother having her "funny turns" - my mother loves us all. My mother had and is having quality time, made new lovely friends and is able to use her life skills making her feel valued and have a purpose all over again. Thank you."

Jill G
carehome.co.uk rating: 5.00 out of 5

"Since moving to Denmead Grange, Mum has a far better quality of life. The facilities are first-class, and the staff are wonderful. As her son, I have received significant assistance from the staff, particularly during Covid, and I am happy to recommend Barchester."

C T
carehome.co.uk rating: 5.00 out of 5

"My experience of Barchester Denmead Grange Care Home is one of excellent dedication to duties to all residents. The staff are so dedicated and totally proficient to residents. Nothing seems too much trouble. Well done to all carers, cleaners, chefs, receptionists, maintenance and gardening. Between all the staff they do a tremendous job. My fondest thanks go to you all. From my own point of view, I sincerely hope that the Denmead Grange Care Home continues as when it comes to my turn I'm going there myself. What a recommendation."

Penelope F
carehome.co.uk rating: 4.92 out of 5

"We moved Mum to Denmead Grange a few weeks ago after making an initial wrong choice elsewhere, and we are delighted we did so. Mum's care has been excellent, and although she is finding it difficult, they are taking time with her to try and help her settle. The surroundings are great, and her room is a lovely space to be in. Lots of lovely little areas inside and out to sit and have a chat, coffee etc."

D H
carehome.co.uk rating: 4.50 out of 5

"My mum has now been a resident at Denmead for 18-months. She is extremely happy there and very well looked after. Having previously insisted that she wanted to stay in her house and didn’t need other people around her, she now joins in with the many activities and enjoys being part of a community. The home is beautiful, and the staff are all absolutely committed to providing the best care possible for the residents After the recent easing of Covid restrictions, we had a birthday party for Mum at Denmead, the first time all four generations of her family had been able to be together for over two years. The team at Denmead pulled out all the stops to make it a success, and Mum was absolutely thrilled. I would unhesitatingly recommend Denmead to anyone who has a relative requiring respite or residential care."

G S
carehome.co.uk rating: 4.92 out of 5

"The home service advisor responded to my plea for help almost immediately. I arranged a visit to the home that day and was very impressed by the friendliness of everyone I met and how the care home felt to me. It was very clean, organised and safe. My father arrived three days later from hospital and even though I could not see him for two weeks I felt at ease and knew he would be well cared for. Thank you."

J K
carehome.co.uk rating: 4.75 out of 5

"This is dad's second visit for respite care. We were very comfortable leaving dad in the care of the friendly staff here. We will be back next year for another respite visit. The facilities, management and staff are excellent."

S W
carehome.co.uk rating: 5.00 out of 5

"This is our first experience of a care home, and we have been delighted with the caring attitude and respect shown by the staff. The home is modern, light, airy and aesthetically pleasing. It is spotlessly clean and well equipped, most importantly, it provides a safe and secure environment, therefore, peace of mind for our family. We were pleasantly surprised how easily our mother settled in, assisted by the kind and welcoming staff who take great pride in the personal care and wellbeing of their residents. Thank you."

Karen J
carehome.co.uk rating: 5.00 out of 5

"After unexpected circumstances mum had to go into a care home. Denmead Grange has been wonderful. After a few teething problems with mum, they have provided a safe, secure and a well cared for place for her to live. She is now happier than I have seen her in a long time and the carers have been exceptional."

N R
carehome.co.uk rating: 4.92 out of 5

"I'm very happy living here. The food and the staff are very good."

Judith D
carehome.co.uk rating: 4.92 out of 5

"I am very comfortable and at 'home' here. The staff are all excellent and if unable to help me at the time of asking, always return asap. There are also staff who provide activities to keep our bodies and brains healthy."

Sheila D
carehome.co.uk rating: 4.42 out of 5

"A friend of the family used the day service and thoroughly enjoyed the activities and company. The staff were fantastic very friendly and approachable. It was a joy to see them smile and feel positive after the visit. Would highly recommend to all."

Naomi B
carehome.co.uk rating: 5.00 out of 5

"My husband has stayed on several occasions at Denmead Grange for various periods during the past 5 years. (2 weeks/ week, 4-6 nights) for respite (he has vascular problems) The staff are professional, practical, and caring with him, they have a realistic awareness of the issues which change and develop unexpectedly with this diagnosis they take time to discuss him each time he stays so that his needs can be met he is content willing to return and has confidence in his surroundings and the staff."

Felicity B
carehome.co.uk rating: 5.00 out of 5

"The care provided at Denmead Grange is outstanding. The staff are always friendly and helpful. If there is a problem, the staff always inform me immediately. I cannot fault the care they give."

Katie P
carehome.co.uk rating: 5.00 out of 5

"The quality of the facility is excellent and the staff are very caring and attentive. We have great comfort knowing my parents are in a safe and healthy environment."

Andrew M
carehome.co.uk rating: 5.00 out of 5

"My mum has been at Barchester Denmead Grange Care Home for fifteen months now and is happy and well cared for. Most importantly, she is safe and well-fed as well as cared for by staff who seem to have endless patience! Thank you. We also feel well supported by the staff and feel sure this will continue as Mum's dementia journey progresses."

R A
carehome.co.uk rating: 4.92 out of 5

"It was an excellent stay. we enjoyed being treated not just as guests but spoilt. All the staff were like a team and we often felt we were being spoilt as favoured friends not as paying guests. All staff were as helpful and caring as can be hoped for, regardless of time of day or shift. We could not ask for better and would certainly recommend the home to any person as well."

F D
carehome.co.uk rating: 5.00 out of 5

"This is a lovely care home very clean with amazing staff I would highly recommend this care home my grandma is very happy here and settled in really well thank you to all the staff for your patience and care."

H B
carehome.co.uk rating: 5.00 out of 5

"From the moment we walked through the door, we knew you'd be the best place to look after our dad. Albeit, we didn't realise was how well you'd look after us. We are so grateful for all the help and support we receive and continue to receive. Thank you so much."

V P
carehome.co.uk rating: 5.00 out of 5

"I came to Barchester Denmead Grange Care Home initially for some respite care whilst my medication was being changed, I stayed for four months in the end and wanted to share my experience. Overall, I felt safe, comfortable and well taken care by all the friendly staff. From the moment I arrived, they made me feel welcome and settled. The carers are always kind and patient, treating me with respect and dignity and nothing is too much trouble. Denmead Grange is always clean and tidy with a lovely, warm atmosphere and my room was spacious and always kept clean with ensuite facilities. Lots of group activities always going on and the food was exceptional with lots of choices. I wouldn't hesitate to return if I ever need to."

J C
carehome.co.uk rating: 5.00 out of 5

"I am at the moment staying at Denmead Grange Care Home for 3 weeks of respite care. The rooms are clean and a lovely size with very ample size furniture. It's like being in a 4-star hotel. The food menus are varied and very good. All the staff are very kind, helpful and considerate. You feel that if you had a problem you could go to management and staff. A weekly programme of interesting subjects is available which you can take part in. I would recommend this care home to friends and family."

A M
carehome.co.uk rating: 5.00 out of 5

"I am very comfortable here. Everyone that I met is kind and thoughtful."

B M
carehome.co.uk rating: 5.00 out of 5

"The home is not what you think it is. It will surprise you to know that it includes trips out. The new mini coach is a great asset."

Jim M
carehome.co.uk rating: 5.00 out of 5

"Perfectly happy. Staff are very good."

John B
carehome.co.uk rating: 5.00 out of 5

"In this extremely worrying time of the Covid-19 virus. My daughter, who lives on her own, fell and broke her leg and was admitted to the Barchester Denmead Grange Care Home for ongoing care following an operation. Her care has been second to none, and we are so relieved that this worrying time for all of us as a family that she is being taken care of. We hadn't been able to visit or see her for 3 months, until this week when we were invited by the general manager to pay a 30 mins visit. Amazing! Thank you very much."

B G
carehome.co.uk rating: 4.17 out of 5

"My father came to the Grange initially for respite care, but with the view that he would be a permanent resident. Going into a home was something Dad had resisted for many years. However, I was delighted that my frail 95-yeard-old father settled in so well. The level of care he received was excellent. Nothing was too much trouble. Such a positive, happy, caring and comforting atmosphere has been created. All the staff are dedicated and committed to making sure Dad's needs were well met. I cannot recommend The Grange highly enough for all that they do for him."

Sara C
carehome.co.uk rating: 5.00 out of 5

"The Grange has given excellent care to my relative. Having joined The Grange family as an anxious and scared lady, she is now calm and content. Having met some lovely residents and carers, she now has company 24/7, which was much needed."

Sarah G
carehome.co.uk rating: 5.00 out of 5

"Because of Covid-19, life here is not what we were expecting however ALL the staff have been fantastic in the care they are giving us."

Rosemary G
carehome.co.uk rating: 4.67 out of 5

"Since my partner's mum has been a resident at Denmead Grange, she has received good stimulation and has progressed well. Reports from the home indicate she is participating in activities, has made new friends, is chatty and a pleasure to care for."

Janice B
carehome.co.uk rating: 5.00 out of 5

"I am more than happy to highly recommend Denmead to anyone looking for a caring home for a senior relative. Mum has been a widow for nearly 40 years and has been determinedly independent in that time and managed to live alone in her own home until the grand old age of 95 with minimal supervision until the coronavirus situation finally tipped the balance against her. We were lucky that Denmead was accepting new residents and were very impressed by the new building, accommodation, facilities and welcome from the staff. Mum has been made very comfortable and all the staff have been very helpful and kind to her and have eased her in gently and allowed her to follow a routine that suits her (she likes a lie-in!). As we were all at least an hour's drive away from her house it is comforting to know she has company and 24-hour attention if she needs it and we don't need to worry about her."

Dave
carehome.co.uk rating: 4.92 out of 5

"When I say "Barchester", Denmead should be your flagship. I believe you will gather what I mean. Friendliness and care surround you. Nothing is too much trouble for anyone. Cleanliness superb, as are furnishings and decor. I am leaving Barchester in two days time and will continue to sing its praises for a long time."

Joan B
carehome.co.uk rating: 5.00 out of 5

"Very friendly staff. Extremely comfortable."

Stuart B
carehome.co.uk rating: 4.50 out of 5

"My wife needed gentle care and companionship. This, she now has in abundance with the superb help of all the carers, who really care. They have brought her back to me. I could not have dreamt it possible. Five Star."

Kenneth M
carehome.co.uk rating: 5.00 out of 5

"We are delighted with the way Mum has been welcomed into her new home and nothing has been too much trouble for the staff when getting her settled in. Mum had lived alone for many years and was used to her own routine and the staff have done all they can to maintain this and Mum has a great balance between privacy and socialising. She has really enjoyed taking part in all the activities and is particularly pleased to have dogs visit! Every time we visit she tells us how lovely the place is which is a great relief for us all knowing she is well cared for and respected by all staff."

Lindsay U
carehome.co.uk rating: 4.92 out of 5

"My mother moved to Denmead Grange in April 2020 and we cannot be more thankful to the staff for all of the help and time they have given in supporting Mum's move. She went to Denmead Grange very anxious and apprehensive but is now a different lady. This is even more of a credit to Denmead Grange as it has been during the COVID lockdown period when family and friends have not been able to support her through regular visits. Initially, we were impressed by the facilities, which are absolutely lovely, but without a doubt, we now would highly recommend the care."

Nicola B
carehome.co.uk rating: 5.00 out of 5

"I cannot praise Denmead Grange Care Home highly enough. The manager and the team are doing an excellent job of looking after Mum. During these difficult times of COVID the team have been very kind answering my calls and updating me on Mum's progress. I would not hesitate to recommend Denmead Grange to family and friends."

Julie O
carehome.co.uk rating: 4.17 out of 5

"A brand new, purpose-built care home with a lovely garden surrounded by mature trees. My mother is very happy here - her physical health has improved dramatically since her arrival and her whole demeanor has been lifted through the superb care provided by the friendly staff."

Neville Q
carehome.co.uk rating: 4.92 out of 5

"My dad is receiving some respite care at Denmead Grange. My whole family has been made to feel very welcome. The staff have been extremely helpful and friendly, and nothing has been to much trouble."

Wendie G
carehome.co.uk rating: 4.58 out of 5

"This is new purposely built. The ensuite rooms are a good size with big windows or doors looking out on what will be a nice garden. The staff and carers are excellent and nothing is too much trouble. In this period of lockdown, nothing is normal but we are being looked after and entertained every day. So I can honestly say that I am happy here."

M G
carehome.co.uk rating: 4.67 out of 5

"I am very impressed by the attentive care and the high level of service that my mother has received. The challenge will be to maintain these high standards during the ongoing operation of Denmead Grange."

Martin
carehome.co.uk rating: 4.83 out of 5

"The staff were extremely warm and welcoming. The rooms were well appointed and comfortable. My wife thoroughly enjoyed her stay in this care home and we look forward to many more visits."

Peter
carehome.co.uk rating: 4.83 out of 5