Reviews for Field House Care Home

"My father regarded The Field House Care Home as his second home. He was incredibly happy there and regarded the staff with great affection and as his friends. Dad was always treated with respect and as an individual. The standard of care was exceptional. I have no problem recommending Field House to anyone who is looking for quality, professional and individual care in a homely, friendly and loving environment."

Valerie M
carehome.co.uk rating: 4.83 out of 5

"I visited my cousin for the first time today as part of a larger group. The welcome was warm and genuine and my cousin clearly feels at home. His room is wonderful - bright, well decorated and his own furniture makes the transition easier. We were told of quiz events, social evenings and enjoyable mealtimes. I was able to speak to the manager and employee of the month (September) - both of whom were professional and kind."

M D
carehome.co.uk rating: 5.00 out of 5

"I visited my friend's mom and the welcome I received was fantastic, the home was clean and tidy and nothing seemed like it was too much trouble. I was given coffee and cake and when I left I felt like I had been out for afternoon tea. What a fantastic place to enrich the lives of our friends and loved ones"

Sharna L
carehome.co.uk rating: 5.00 out of 5

"I enjoy living at Field House. Food and friends are very good. The staff most caring, love living here and it's very clean."

Doris F
carehome.co.uk rating: 5.00 out of 5

"I believe Mum really likes it here. The staff are amazing and go out of their way to look after her. They are also very welcoming whenever I visit. It truly is a home-from-home. Mum loves the food here and it is so good to see her enjoying meal times again."

Heidi J
carehome.co.uk rating: 4.83 out of 5

"Mum is really well looked after here. The staff always go out of their way to make sure she's happy and comfortable and are always very welcoming when I visit. The activities are great for keeping Mum busy and it feels very homely and tidy."

Marianne M
carehome.co.uk rating: 4.92 out of 5

"Dad came to The Field House Care Home in February on respite care. The manager and the team have been amazing with him. He very quickly settled in and we realised that he was much better staying at Field House rather than going home. He is cared for brilliantly, he has gone from having no appetite to eating well and putting weight on. The member of staff does amazing the activities and I am shocked that Dad is joining in with them all. He is smiling and happy all the time which is something I haven't seen for a long time when he was at home. Massive thanks to all at Field House."

Kim S
carehome.co.uk rating: 4.92 out of 5

"I have now visited my friend in the home about 6 times and have found the atmosphere homely and have found a big improvement in my friend's physical and mental state. The staff are all very friendly and helpful. Nothing seems to be much trouble for them. The food is extremely good and varied and my friend has got her appetite, which she had lost before she came into the home."

A C
carehome.co.uk rating: 4.25 out of 5

"My friend is transformed since she went to live at The Field House Care Home. She started eating well and looks so much better. he loves the company and has nothing but praise for the staff who also make us very welcome when we visit weekly."

E E
carehome.co.uk rating: 5.00 out of 5

"I went into respite care in June/July and was impressed from the start. I was invited for coffee and biscuits to do the paperwork, or they were happy to come to me, I had a wonderfully warm welcome and was really happy for my stay. I have been back several times since, to afternoon tea, garden fete and Christmas fayre and have always been welcomed. I would be more than happy to stay there again in the future."

W Q
carehome.co.uk rating: 4.75 out of 5

"My father could not have received any better care and this is the most vulnerable time in his life. He was treated with dignity and respect and it was most reassuring knowing that living with us geographically quite a distance away he was always in safe hands. The chef took great care in preparing nutritionally appropriate and delicious food. Very satisfied."

H S
carehome.co.uk rating: 4.83 out of 5

"Field House Care Home staff were incredibly compassionate, and loving towards my mum. As it turned out, a little unexpectedly, end-of-life care was what they provided and all of the staff were generous, calm and patient. In every way, we felt confident and supported by everyone, even though we didn't know people for very long. Mum had the dignity and respect that we felt would only be possible at home. We felt that a great deal of the burden was taken off our shoulders and we could spend some precious and special time with mum at the end of her life. The atmosphere of the home was very lovely. There was always a sense of genuine caring, chatter and interest that we observed between staff and residents. One day we saw the chef having a really delightful conversation with a resident. All the staff, whoever they were, seemed to have the same sunny and compassionate approach, not just to residents, but to visitors too. We thank you all very much for all you did for us."

Fiona M
carehome.co.uk rating: 3.92 out of 5

"In general, our experience of the care given is very good, particularly given problems with Covid. Staff and management are very friendly and caring!"

I J
carehome.co.uk rating: 4.25 out of 5

"The staff at Barchester The Field House Care Home are excellent, always very friendly and helpful. The room is well maintained and clean, light and airy. Only downside is that the toilet/hand basin room is quite small making manoeuvring with the walker quite tight and difficult. The atmosphere of the home is very pleasant and friendly, unlike some that we visited prior to selecting Field House. Very happy that Mum is being well cared for."

M H
carehome.co.uk rating: 4.42 out of 5

"Visited a resident twice during her stay, always made very welcome. Would certainly recommend."

Elizabeth B
carehome.co.uk rating: 5.00 out of 5

"I cannot fault the staff or the service provided."

Mervyn P
carehome.co.uk rating: 5.00 out of 5

"We had hoped our mother could end her days at home with our help, but her health declined rapidly and we needed more people, especially for night time care. We booked her into Field House Care Home, as being the nicest we saw. It's like a small hotel, but with lots of people to call on and watch over you. The care provided was excellent and as Mum's health continued to decline, Field House dealt very well with her changing needs. We had booked Mum in initially for four weeks, but she declined further and passed away after two weeks. The care home was particularly brilliant the last few days, seeing what was happening and calling in the right NHS nursing teams. At home, we’d have been given the NHS 111 run-around, but Mum's terminal NHS care was managed in an exemplary way by the care home, knowing which local NHS team to call and when. We thoroughly recommend the Field House."

Andrew M
carehome.co.uk rating: 4.50 out of 5

"I went to Field House what a lovely home it is lovely. The staff are very pleasant and very helpful and all the residents look really happy and contented what a lovely home Field House is and the grounds are beautiful."

Pat S
carehome.co.uk rating: 5.00 out of 5

"Visiting a friend who was a resident for a week of respite care. The staff were very warm, friendly and professional. Very impressed with the wide range of activities on offer. Lovely building and grounds and my friend's room was comfortable and clean. She was very happy to be there. Thank you."

R F
carehome.co.uk rating: 5.00 out of 5

"Very comfortable home. Dedicated staff. Mum is very well cared for and enjoys the food and activities."

L W
carehome.co.uk rating: 4.00 out of 5

"Community lunch - excellent food, lovely atmosphere. Thank you for your support of local groups."

John A
carehome.co.uk rating: 5.00 out of 5

"Barchester The Field House Care Home is a lovely care home. Our dad came here soon after our mum died - he was frail, sad and withdrawn - he has settled in so well and has a whole new lease of life. It is such a friendly, active home - lots of trips out, entertainment and activities. He is so well looked after and happy. We can not fault it."

Deborah Y
carehome.co.uk rating: 5.00 out of 5

"Wonderful visit for a charity lunch today - we were treated with care and respect from start to finish, we will be back!"

Deborah B
carehome.co.uk rating: 5.00 out of 5

"My father has been resident in Barchester The Field House Care Home for 18 months now. When he arrived he was withdrawn and depressed as we had recently lost our mum, his wife of 70 years. He has blossomed in a way I would not have believed possible. He takes part in all the activities and is constantly telling me what he has been doing. The staff are amazing they look after him in a respectful manner and are kind and attentive. Everything is clean and organised and the food is lovely, always with a choice. I really can find no fault in the care we/he receives. I am disabled myself and they are always on hand to help me as well as dad. Keep on with what you are doing, it's brilliant"

Clare H
carehome.co.uk rating: 5.00 out of 5

"Friendly, helpful and respectful staff. Lovely environment. Very homely. Caring and supportive atmosphere. Excellent all round. All residents look cared for and happy."

G H
carehome.co.uk rating: 5.00 out of 5

"I always find visiting my friend a real pleasure. Staff are very friendly and not intrusive when visitors are here."

E S
carehome.co.uk rating: 5.00 out of 5

"Very happy with my visit to Barchester The Field House Care Home, everyone is happy."

Rosalind C
carehome.co.uk rating: 5.00 out of 5

"Thank you so much for taking care of my auntie, especially the manager and another staff member who went up and beyond to make her stay a happy and comfortable one. When you walk into the home you feel part of the Barchester family and nothing is too much trouble for all the residents and visitors."

Sharon S
carehome.co.uk rating: 5.00 out of 5

"Made very welcome when visiting my mum. Staff are incredibly helpful, friendly and flexible. It's always a pleasure to visit Field House."

A G
carehome.co.uk rating: 4.75 out of 5

"Mum has settled into Barchester The Field House Care Home and is enjoying the activities and trips out. The carers are excellent and Mum is very well taken care of. The range of activities provided and organised for residents is excellent and carried out with great patience and good humour. Mum loves speaking about the board games, quizzes and other events. Everyone is very helpful and ensures that Mum feels looked after and cared for."

Jane B
carehome.co.uk rating: 4.92 out of 5

"During our visit to our family member, the staff were friendly, helpful and gave us respect and privacy during our visit. They were respectful towards both us and our family member. The room and the home itself were beautifully presented and the views from our family member's room were beautiful. The home had a warm and comfortable atmosphere and our family member expressed her happiness at living there. Lots of activities."

Anita T
carehome.co.uk rating: 5.00 out of 5

"A very friendly and polite staff, making sure we had refreshments on arrival. A clean and well-kept home. Very impressed."

M T
carehome.co.uk rating: 5.00 out of 5

"From the moment I stepped into Field House, I was greeted very warmly and with a lovely smile from a carer. She escorted myself and family to my auntie's room. We were then brought hot drinks, again with very friendly carers. The whole place was immaculately clean. Looking forward to visiting my aunty again in such a lovely, homely place."

Carol T
carehome.co.uk rating: 5.00 out of 5

"After visiting different care homes in the Shropshire area, we came across "Field House". It felt more like a first-class hotel rather than a care home. Really good that it's a small care home rather than a big one where the residents are just a number."

P C
carehome.co.uk rating: 5.00 out of 5

"My husband and I have been here for one week's respite after I had surgery. It has been a good experience. The staff are very caring and helpful. The food is very good and they have catered well for my diet. Thank you for looking after us so well."

Helen L
carehome.co.uk rating: 4.45 out of 5

"My wife and I stayed for a weeks respite after her surgery, the care shown was good and great care was taken of diet requirements. Overall, a good experience she need care again we know where to come."

M L
carehome.co.uk rating: 4.58 out of 5

"Field House and its staff have been wonderful looking after my husband's aunty, from the initial assessment all the way through to her moving on to a new care home due to her dementia needs. The care given and shown, along with patience and time, has been so heartfelt. I would recommend to anyone to go and visit and talk to the management to see if it suits them."

C W
carehome.co.uk rating: 4.33 out of 5

"The care displayed towards my aunt was excellent. I always found the staff to be helpful and courteous. It is clear that the staff want to make the residents as comfortable as possible. The Field House is a 'care' home in the true sense of the word. Thank you."

Jon S
carehome.co.uk rating: 4.00 out of 5

"Mum has been at Field House for several years now and as soon as we walked in we felt at home. Mum has had excellent care ever since. The staff genuinely care for the residents and they go out of their way to please. The atmosphere amongst the staff is very happy and the managers, deputy and administrator are clearly well respected. The food is top quality and choice of food is varied and they cook to please the individual."

S R
carehome.co.uk rating: 4.58 out of 5

"My mother-in-law was admitted here as she suffers from dementia and required supervision while her 93-year-old husband was in hospital. On discharge from hospital, he joined her for respite. Despite him being a little difficult at times, staff were very patient, kind and caring. The home is warm and very homely. Residents all appear happy. There is a very nice atmosphere and staff appear happy in their work. Well managed by the manager, she has created a team to be proud of. Well done."

S L
carehome.co.uk rating: 5.00 out of 5

"I have visited various residents over the years. They seemed as content as it was possible for them to be. I noticed a considerable improvement in one lady who was in for respite in a week. The staff I spoke to were caring, friendly and helpful."

J C L
carehome.co.uk rating: 4.00 out of 5

"Field House fitted Mum in for 2 weeks respite and we are grateful for the care she received. While staff worked hard and were professional and friendly, possibly more staff are needed as Mum tells me on occasion she was kept waiting nearly half an hour when she needed help with the toilet. She would have liked more social activities - advertised events were cancelled - and she felt that residents were encouraged to spend time in their rooms. The conservatory was the only communal area and very hot, though she enjoyed the garden. Her bedroom didn't have a TV - it might be good if one were provided for respite clients. I was a bit taken aback when I later found out the cost of her care - Mum was charged £1250 a week. I'm not sure that Field House delivers more than other homes which charge substantially less. Mum also felt uncomfortable at having to pay for care immediately on arrival. Unfortunately, there was some issue with her medication running out which was not resolved until she got home."

Maggie D
carehome.co.uk rating: 3.25 out of 5

"Spent 2 weeks here after having a hip replacement. I was well cared for and supported and found all staff very helpful and friendly."

Evelyn D
carehome.co.uk rating: 4.33 out of 5

"On the first visit to the home, I was greeted with a smile and warm welcome. The staff are helpful, the home was lovely and the home from home look."

Anita K
carehome.co.uk rating: 4.58 out of 5

"An amazing team with wonderful dispositions. My mother was staying for respite and has fallen in love with the home and the girls. You can tell that the girls eat, sleep and breath care and how they can make things better for the residents. They look for new interactive activities constantly"

A M
carehome.co.uk rating: 5.00 out of 5

"Although occupying a converted home this is an excellent care home. The facilities are good although, could do with more updating. The outstanding feature of this home is the staff. They are marvellous, providing a caring loving service which is exceptional. Sadly this is not a nursing home and therefore for did not give the level of nursing care needed for my wife to receive funding."

M E
carehome.co.uk rating: 4.33 out of 5

"When I had respite care following an eye operation, I noticed how helpful the staff were to residents with mobility problems. When I fell and broke my arm I asked the hospital to phone Field House to see if they had a space. Luckily they did."

Claire C
carehome.co.uk rating: 4.50 out of 5

"From the outset, even the initial phone call I made to inquire about The Field House was handled with care and professionalism. This followed with an assessment in a difficult situation handled extremely sensitively and tactfully to cause the least distress and collect the information required. Care has been of the highest standard along with good food. Cleanliness and a general "can do" attitude which is refreshing to find."

C P
carehome.co.uk rating: 4.17 out of 5

"From visiting them without notice and given a tour. I was very impressed with all aspects of the home. With my aunt we quickly decided to obtain a quote and within a week. She was a resident/ No regrets, just happiness all round."

William W
carehome.co.uk rating: 4.67 out of 5

"I am very happy here, the management is excellent he is fantastic. The staff are lovely and always available and jolly. Really enjoyed my time here."

R S
carehome.co.uk rating: 5.00 out of 5