Meet the Fountains Care Home Team

Hi My name is Zara Friend, I am the Deputy Manager here at the Fountains. 

I started my career in 2013 as a care assistant, I have since worked my way through the care sector on many departments gaining knowledge of the roles and bring a wealth of experience and knowledge to the home. I have been at the Fountains since 2020 as a Team leader and now as the Deputy Manager. 

My vision is to make our home a safe homely environment whilst providing quality care. I look forward to meeting with you when you visit.

Hello, I'm Ellen, your dedicated Home Services Advisor here at Fountains with a passion for guiding resident’s and loved ones through the process of finding the perfect home. With a background in healthcare and a deep understanding of the challenges faced when making these important decisions, I am here to provide compassionate support every step of the way.

My role goes beyond just showing residents and loved ones around care homes; I actively engage in networking within the community to identify valuable opportunities that can enrich the lives of our residents. Whether it's organising engaging activities, fostering partnerships with local organisations, or creating special events, my goal is to create a vibrant and supportive environment that promotes well-being and fulfilment for every resident.

I firmly believe that each resident deserves a nurturing and stimulating living experience, and I am dedicated to going above and beyond to ensure that Fountains remains a place of joy, comfort, and growth. Let's work together to explore the endless possibilities and create a thriving community where residents can truly flourish. Let's work together to find the ideal care home that meets your’ and your loved ones specific requirements. 

My name is Vikki and I joined Barchester and the team at the Fountains in 2023.

I am the Homes Administrator. I deal with all aspects of the administration in the home to ensure it runs smoothly, I have built good relationships with residents, relatives and the team, I enjoy every day at the Fountains and enjoy my job.

I have been impressed by the dedication and hard work of all who work here. The Fountains is a beautiful, modern home and a truly unique environment to work in.

Hello I am Louise,  my first role with Barchester was caring for our residents.  Previously I worked in an early years environment for 17 years where I organised activities and events.  I am thrilled to now be Activities Lead and being able to continue enriching the life’s of our lovely residents here at Fountains.

Hi, I'm Ryan Head of Maintenance here at Fountains, I am is here to ensure that our community remains a comfortable and well- functioning home for all. With my friendly demeanour and handy skills, I am ready to assist you with any maintenance tasks and repairs you may need.

Whether It's fixing a leaky faucet, addressing electrical issues, or simply providing guidance on home upkeep, I am committed to making sure everything runs smoothy in our community.

Please don't hesitant to reach out to myself or the team for any handy jobs or concerns you may have. I am confident with my expertise, your living experience will be even more enjoyable!

Hi my name is Claire and I joined Fountains care home in October 2023 as Head Housekeeper, I lead the housekeeping and laundry teams.

I like to keep our home clean and tidy and well presented at Fountains, I enjoy getting to know all of our residents and hearing their stories.

Hello, everyone. I'm Nikki, your friendly Admin Assistant here at Fountains Care Home. It's my pleasure to assist you with any enquiries or concerns you may have.

As the first point of contact, I strive to ensure that each interaction is met with a warm smile and efficient service. Whether you're a resident, a visitor, or a member of our dedicated team, I am here to make your experience as smooth and pleasant as possible.

Handling enquiries is not just a task for me—it's an opportunity to connect, listen, and provide the support you need. Your comfort and well-being are my top priorities, and I am committed to addressing your needs promptly and professionally.

I look forward to assisting you all and being a helpful presence here at Fountains Care Home. Please don't hesitate to approach me with any questions or requests you may have.

 

Hi, my name is Katie-Beth I am a senior carer at Fountains. 

I joined Barchester in June 2021. I have been in the care sector for over 4 years now. I love coming to work and seeing the residents everyday. I am also am currently doing my Level 3 in Health and Social Care.

In my spare time I love spending time with friends and family and going out on day trips with them all. 

Hi my name is Ella, I am a carer at Fountains.

I joined Barchester in March 2023. I have been in the care sector for about 5 years now.I went to college and studied Health and Social Care and achieved my level 3 also working part time as a carer on the side. 

I am looking forward to furthering my career in this industry as I am really passionate about my role. In my spare I love exploring and travelling the world.

Hello, I'm Jill, a care assistant at Fountains Care Home. I find immense fulfilment in my role, providing compassionate care and support to those in need on a daily basis.

When I'm not at work you can often find me outdoors, enjoying leisurely walks with beloved dog or cherishing quality time with my husband. My passion for helping others and my love for nature and family make each day a rewarding journey of care, connection and joy.

I am here to listen, to support, and assist in any way I can. I understand the importance of creating a warm and welcoming environment where residents feel safe, valued and cared for. 

Hello, I'm Rebecca your enthusiastic activity assistant, who is dedicated to enhancing your experience and brining joy to your community/home. I am here to interact with you, organise engaging activities, and create meaningful connections among residents.

With a passion for enriching lives, she will be planning fun outings, social events and various activities to cater to your interests and preferences.

I am committed to ensuring that your time here is not just enjoyable but also filled with opportunities to build friendships and foster a vibrant social life. 

Hello, My name is Daniel, and I am a Kitchen Assistant here at Fountains. I take great pride in my role, as I believe that a well-prepared meal can brighten someone's day. my responsibilities include assisting with food preparation, ensuring the cleanliness in the kitchen, and supporting our chef's in delivering nutritious and delicious meals tailored to the dietary needs of our residents. 

Being part of a team that contributes to the well-being of our residents is truly rewarding for me. I look forward to getting to know all of you and working together to create a warm and welcoming dining experience for all.

Hi my name is Neil, I am a laundry assistant here at the Fountains.

I joined Barchester in September 2022. I have been in the care sector for over 9 years. I love my job and like interacting with the residents on a daily basis.

In my spare time I love spending time with my husband, going on caravan holidays, reading, spending time with my dog and my African grey parrot.

Hi, My name is Richard I am a housekeeper here at fountains.

I Joined Barchester in January 2022. 4 and a half years ago I started caring for my mother and enjoyed it so wanted to get into the care industry.

Since starting at Fountains I have enjoyed my job as I get to help the residents with daily housekeeping tasks keeping their home up to standard and clean, I also love interacting with potential residents, families and current residents. 

In my spare time I like making art, cooking, listening to music and going to concerts. 

Elaine is Fountains hairdresser and is here weekly on Tuesday's.  Elaine has over 42 yrs hairdressing experience and started working in Barchester's Edgbaston Beaumont home 12 months ago before adding Fountains to her week too. Elaine loves pampering and making our residents look fabulous!