Reviews for Four Hills Care Home

"Barchester Four Hills Care Home is a great care home. Staff go above and beyond. Always great activities on, thought and care put into these to involve all no matter their needs. Medical updates are great, always kept in touch about my gran's health."

Meghan O
carehome.co.uk rating: 5.00 out of 5

"The staff are brilliant and always treat myself and my mum with kind regards. My mother's care and health and well-being are looked after. The facilities and rooms are great. The entertainment is the best I've ever had the experience of seeing. My mother is happy and safe and well looked after by everyone at Barchester Four Hills Care Home."

C R
carehome.co.uk rating: 5.00 out of 5

"My husband has been in Barchester Four Hills Care Home just over two years. The care he receives in Firhill unit has been great. Also, the staff throughout the care home are very pleasant, they go out of their way to acknowledge my husband when they pass by and I love the smile it brings to his face."

May D
carehome.co.uk rating: 4.25 out of 5

"Overall, very happy. What makes this place great is the kindness, care and humour of their staff."

Drusilla M
carehome.co.uk rating: 4.58 out of 5

"Barchester Four Hills Care Home is a great care home. Staff go above and beyond. Always great activities on, thought and care put into these to involve all no matter their needs. Medical updates are great, always kept in touch about my gran's health."

Meghan O
carehome.co.uk rating: 5.00 out of 5

"The staff are brilliant and always treat myself and my mum with kind regards. My mother's care and health and well-being are looked after. The facilities and rooms are great. The entertainment is the best I've ever had the experience of seeing. My mother is happy and safe and well looked after by everyone at Barchester Four Hills Care Home."

C R
carehome.co.uk rating: 5.00 out of 5

"My husband has been in Barchester Four Hills Care Home just over two years. The care he receives in Firhill unit has been great. Also, the staff throughout the care home are very pleasant, they go out of their way to acknowledge my husband when they pass by and I love the smile it brings to his face."

May D
carehome.co.uk rating: 4.25 out of 5

"Overall, very happy. What makes this place great is the kindness, care and humour of their staff."

Drusilla M
carehome.co.uk rating: 4.58 out of 5

"My father has been in Barchester Four Hills Care Home for a few months now. Within the unit, he has established great relationships with most workers, especially four members of staff, in particular, who are led by the unit lead. These members of staff seem to go the 'extra mile' to ensure the needs of my father are met. Such dedication gives my brother and I peace of mind concerning my father's well-being."

Jack D
carehome.co.uk rating: 4.17 out of 5

"Barchester Four Hills Care Home provide excellent care. The entertainment team go above and beyond to provide the residents with daily activities which makes a huge difference. Housekeeping staff are exceptional. Highly recommend this care home."

K R
carehome.co.uk rating: 4.92 out of 5

"My father has been in Barchester Four Hills Care Home for a few months now. Within the unit, he has established great relationships with most workers, especially four members of staff, in particular, who are led by the unit lead. These members of staff seem to go the 'extra mile' to ensure the needs of my father are met. Such dedication gives my brother and I peace of mind concerning my father's well-being."

Jack D
carehome.co.uk rating: 4.17 out of 5

"Barchester Four Hills Care Home provide excellent care. The entertainment team go above and beyond to provide the residents with daily activities which makes a huge difference. Housekeeping staff are exceptional. Highly recommend this care home."

K R
carehome.co.uk rating: 4.92 out of 5

"Overall, very happy with the care and facilities. Kind staff who treat my mother-in-law with kindness, understanding and patience."

Keith M
carehome.co.uk rating: 4.75 out of 5

"As a family, we are very happy with the care our relative has received. She is settled and seems happy. The carers are all lovely and friendly and we feel welcome. Our only complaint relates to the laundry. Dozens and dozens of items of clothing are missing. We cannot afford to keep replacing these missing items. We regularly see her wearing ill-fitting clothes that are not hers. This is unacceptable as she has always taken pride in her appearance and has lots of lovely clothes that are now missing."

L C
carehome.co.uk rating: 3.92 out of 5

"Staff at Barchester Four Hills Care Home are fantastic. Entertainment for residents is first-class, lifts everyone's spirits and wee bar is a nice touch. Would recommend this care home."

M R
carehome.co.uk rating: 4.92 out of 5

"My dad's been in a few weeks and just settling in at the moment. He said, no complaints. All good, he says. All staff and nurses are very friendly and I would back that up too."

L K
carehome.co.uk rating: 4.33 out of 5

"Very pleased with the care provided by staff. Very friendly and always making sure residents are cared for and treated with dignity. No issues with care home."

Susan W
carehome.co.uk rating: 5.00 out of 5

"Overall, very happy with the care and facilities. Kind staff who treat my mother-in-law with kindness, understanding and patience."

Keith M
carehome.co.uk rating: 4.75 out of 5

"As a family, we are very happy with the care our relative has received. She is settled and seems happy. The carers are all lovely and friendly and we feel welcome. Our only complaint relates to the laundry. Dozens and dozens of items of clothing are missing. We cannot afford to keep replacing these missing items. We regularly see her wearing ill-fitting clothes that are not hers. This is unacceptable as she has always taken pride in her appearance and has lots of lovely clothes that are now missing."

L C
carehome.co.uk rating: 3.92 out of 5

"Staff at Barchester Four Hills Care Home are fantastic. Entertainment for residents is first-class, lifts everyone's spirits and wee bar is a nice touch. Would recommend this care home."

M R
carehome.co.uk rating: 4.92 out of 5

"My dad's been in a few weeks and just settling in at the moment. He said, no complaints. All good, he says. All staff and nurses are very friendly and I would back that up too."

L K
carehome.co.uk rating: 4.33 out of 5

"Very pleased with the care provided by staff. Very friendly and always making sure residents are cared for and treated with dignity. No issues with care home."

Susan W
carehome.co.uk rating: 5.00 out of 5

"It is a great place, the care is just wonderful."

R K
carehome.co.uk rating: 5.00 out of 5

"Mum received palliative care in the Firhill Unit from August 2017 until she passed away in November. During her stay, she was treated with nothing but love and kindness. At the slightest sign of any pain or discomfort, Mum was treated quickly and appropriately by the nursing team so that she was able to live out her final weeks in relative comfort. The care staff made sure that Mum was clean and comfortable and also paid attention to her medical needs in addition to their normal duties. All staff treated Mum as an individual, and their warmth and humour made things so much easier to bear. Many of them went ‘above and beyond’ what we would have expected. As a family, we could not have got through Mum’s final days and hours without the support of all the staff. They provided reassurance and comfort, brought us food, gave us hugs and sent us home for rest when we were on our knees. When Mum passed away, she was treated with such dignity - we couldn’t have asked for more."

Heather M
carehome.co.uk rating: 3.92 out of 5

"My brother went into Barchester Four Hills last July, he settled down very well. The staff are excellent and very caring, they phone and tell you if anything is wrong, you can ask questions and they will answer you. The reception staff are so welcome when you come in for your visit and very friendly."

June M
carehome.co.uk rating: 5.00 out of 5

"My mum went into care to Barchester Four Hills Care home on April 1st 2021, obviously there are still a lot of Covid-19 restrictions in place, so my review takes into account the limited experience we have had so far. The public areas and my mum's room always seem to be clean and well kept. We brought up personal effects to make her feel at home and everything is cleaned and disinfected before going into her room. The staff have been very good and have been proactive in keeping me updated with things happening with my mum, even so much as calling to tell me she's been outside or that she's been talking with other residents. We quickly established a good rapport with the staff and the unit manager, particularly from the Lambhill unit. The manager has been fantastic, both at caring for my mum and also helping me become more comfortable accepting my mum's new normal. I expect my scores to be higher as restrictions relax and I can observe my mum getting more use of the facilities and we can visit more regularly."

David D
carehome.co.uk rating: 3.50 out of 5

"Excellent quality of care, always kept up to date, caring staff at Lambhill. Aunt is happy there. Always happy to discuss any requirements/needs. I fully trust the care provided and have full confidence in the service provided."

Soraya M
carehome.co.uk rating: 5.00 out of 5

"The experience was very pleasant, and I am extremely grateful for the care and attention my mother is getting. She has improved a great deal since going into Four Hills, and she is happy and feels safe and secure. She said the staff are very attentive. It puts my mind at ease."

Gerald M
carehome.co.uk rating: 5.00 out of 5

"My uncle is receiving Palliative care. He says he feels well looked after and that all the staff are very good. He enjoys the food and feels that he is getting all the care he needs. I feel the precautions taken to allow to visit are warranted and carried out with respect. The staff are all friendly, and I feel satisfied with the care package."

J F
carehome.co.uk rating: 4.92 out of 5

"I had the most wonderful visit with my mum on Tuesday 16th March, who is in Lamb hill unit, Four Hills. Having not seen my mum for many months, I was feeling apprehensive, as my mum has dementia. But I needn't have worried. The whole visit was made so special by the Lamb hill sister in charge and her always wonderful team. My mum looked so cared for and loved, also happy in her wee world, telling me that this was her home, and she loved it and I could see that she did. I was bouncing with happiness after my visit. Once again my endless thanks to each and every one of you. Forever grateful to you all for the sacrifices you made to care for my mum throughout the pandemic. Look forward to seeing you all next week. THANK YOU."

Janis O
carehome.co.uk rating: 5.00 out of 5

"I cannot praise the staff at Fourhills enough. The care and attention that they provided my mum allowed her to live comfortably in her own space until she passed rather than constant hospital visits (which was a fortnightly occurrence for the 2-years before she moved into the home). Unfortunately, due to Covid-19, we were unable to spend as much time with our Mum as we would have liked - it was a terrible time for us as a family, however, the care my mum received, and also the communication that the staff had with us, did help to ease our worry. The staff at this time not only cared for my mum but took the place of her family, and we will be forever grateful for that."

Barbara C
carehome.co.uk rating: 5.00 out of 5

"My dad has been in Four Hills nursing home for some time now, and the care he receives is excellent. All the staff in the Ruchill unit have looked after him very well. Supporting his every need and they know him so well; he has a wicked sense of humour, and they picked up on that right away. He enjoys being there. From the minute you arrive, to the end of your visit there, you are welcomed and the staff are so nice."

Jacqueline L
carehome.co.uk rating: 5.00 out of 5

"So far, excellent in all respects. My only request is for more reading material with the exception of football. Historical and detective fiction welcome."

William M
carehome.co.uk rating: 5.00 out of 5

"My mother has been in the care home for some time now, and while I was apprehensive at first as to how she would settle, I am very happy with how she has been looked after. She has had lots of attention, and when she was able, she always told me how great the food was. As her dementia has worsened, the level of care has increased, and although I haven't been able to see her for a while, I am more than happy and relaxed that she is in good hands."

Robert L
carehome.co.uk rating: 4.50 out of 5

"Our mother was only in Four Hills for a few days, following her discharge from hospital. She was very frail, following many years of Alzheimer's and more recently a stroke and sadly passed away shortly after her arrival. However, we were very happy with the quality of the care she received and could see that she was much happier, more relaxed and much more responsive while she was there. She was made very welcome and the staff put a lot of effort into getting to know her and making her feel at home. They cared for her lovingly, and could not have been kinder. We were very grateful for this, especially in her final hours and also for the support provided to ourselves at this time."

A C
carehome.co.uk rating: 4.50 out of 5

"Initially, we were apprehensive as any family would be, but this quickly changed and we just cannot thank the whole staff within Four Hills enough. The professional way and the care they gave throughout to my mother-in-law's time there was exceptional and always given with kindness, dignity and thoughtfulness. We will be forever grateful for making a difficult time so much better."

Laura F
carehome.co.uk rating: 5.00 out of 5

"The care, compassion and dignity given by the staff of Firhill was above and beyond. I cannot praise them more highly. The management was very supportive and caring towards the relatives and friends. Thank you Four Hills on behalf of us all."

M H
carehome.co.uk rating: 4.25 out of 5

"Four Hills Care Home was exactly the care my aunt needed in her final days. The staff did everything (and more) to treat, support and comfort her. After she passed, the staff made sure, I and my family were informed immediately, took care of every detail and continued to help with advice and arrangements."

Raymond H
carehome.co.uk rating: 4.00 out of 5

"The staff couldn't be more helpful or nicer. My Gran couldn't speak more highly. She really enjoys all activities i.e Panto. She couldn't be in a better place."

R M
carehome.co.uk rating: 4.83 out of 5

"My aunt was initially admitted in August 2018 to the Firhill unit. She received excellent care from the team leader and his team, we also felt cared for and supported. The thought of a loved one moving into a residential care setting is daunting but in our case, with the help of the staff at Four Hills, the reality was so much better than we ever imagined. My aunt was so settled and content that we sought to make her temporary placement a permanent one. She was transferred to the Lambhill unit in October 2018. The team leader of this unit and her excellent team welcomed her warmly. Her room was lovely, warm and inviting and we enjoyed spending time with her there. The day rooms were a wee bit less fresh, although that didn't seem to bother my aunt. She thoroughly enjoyed the freshly prepared meals and weekly trips to the onsite hairdresser. Sadly, my aunt passed away in hospital in May 2019 after a short illness. We are so very thankful to the team leader and the Lambhill team and will never forget their care and commitment."

Leanne M
carehome.co.uk rating: 4.92 out of 5

"My mother is very well looked after. The staff are very friendly and professional. The care home is kept very clean and to a very high standard. I have never had any reason to complain since my mother has been a resident. My mother is happy and content and all her needs are met. Great care home."

I S
carehome.co.uk rating: 4.50 out of 5

"Welcoming/friendly staff. Very supportive and helpful. Feel more at ease knowing my gran is getting all support and help needed and is well looked after."

A B
carehome.co.uk rating: 5.00 out of 5

"The needs of my mother are met. She is listened to and given dignity and respect. The whole team understand and communicate and assist my mother in a consistent way that allows my Mother to be treated the way she wants. It gives us a chance to be a daughter again and her care is given."

Lynn M
carehome.co.uk rating: 4.55 out of 5

"My brother had the best care and attention possible. All the staff were very helpful and approachable and nothing was too much trouble for them. Thank you for all your care and support you gave him."

Edward L
carehome.co.uk rating: 5.00 out of 5

"From the minute you park your car (the gardener is always pleasant), the grounds are immaculate, to the friendly receptionist, always happy to have a chat with you. The Four Hills unit staff are simply amazing, warm, helpful, funny, the whole place is spotless (the cleaning never stops). I'm amazed at how the other staff in place even know my mum and always say hi when passing. Genuinely sad to be moving, I can't say a bad word about the place."

A B
carehome.co.uk rating: 5.00 out of 5

"Our family are very happy to have Mum in Four Hills Care Home. She has settled in very well and has made some new friends. She is well cared for and we have had constant contact with the staff, which is reassuring for us. We feel she has benefited from the care she has received in many ways and are pleased that she is there."

J M
carehome.co.uk rating: 4.83 out of 5

"I had looked at ten different care homes for my sister. This tops the lot. So glad we found Four Hills Care Home."

Marion M
carehome.co.uk rating: 5.00 out of 5

"No complaints."

Rab O
carehome.co.uk rating: 4.83 out of 5

"Since the night dad came into the home the staff were all helpful and nothing is a bother to them. My dad is happy here although would love to go home but this is not an option now and I am extremely happy and would recommend here at Barchester Four Hills Care Home for anyone needing a happy care home."

Karen W
carehome.co.uk rating: 4.33 out of 5

"Since I have been a daily visitor to this home since March 2018, I have been welcomed at the desk when signing in, always with a smiling face, same with all nursing staff, carers and management. There is always a fresh smell when you enter and the rooms are always clean and well aired. There is always some kind of entertainment. All in all, I don't have any complaints. They are always ready to answer any questions I may have always ready to help."

Alice H
carehome.co.uk rating: 5.00 out of 5