Reviews for Hempton Field Care Home

"Extremely helpful! Very pleased."

D L
carehome.co.uk rating: 5.00 out of 5

"Extremely helpful! Very pleased."

D L
carehome.co.uk rating: 5.00 out of 5

"Mum has been happy, comfortable and content in Barchester Hempton Field Care Home despite vowing she'd never go into a home. Her frailty has necessitated the move. All the staff have been so kind and considerate to her and made a difficult time as pleasant as it can be."

R C
carehome.co.uk rating: 4.58 out of 5

"Mum has been happy, comfortable and content in Barchester Hempton Field Care Home despite vowing she'd never go into a home. Her frailty has necessitated the move. All the staff have been so kind and considerate to her and made a difficult time as pleasant as it can be."

R C
carehome.co.uk rating: 4.58 out of 5

"Considerate staff and very professional."

Richard D
carehome.co.uk rating: 4.75 out of 5

"Considerate staff and very professional."

Richard D
carehome.co.uk rating: 4.75 out of 5

"After mothers downturn and critical illness in less than week, mum is happy and well kempt, looked after really well. A big thank you for your carers and staff."

Janet E
carehome.co.uk rating: 5.00 out of 5

"Our dear friend sadly died on the 8th of February 2016. The end of life care was excellent, and has made his death a nice memory, he died peacefully with us with him to the very last. We feel his care was okay, but the price paid we expected a little more. I think the food could have been more tempting for him, particularly in the last two months. We were both very saddened that no one attended our friends funeral from the care home."

Sue
carehome.co.uk rating: 2.91 out of 5

"Our mother was a resident at Hempton Field for just over a year. She had settled well and was fairly happy. Unfortunately, a recent incident involving her personal security was, in our opinion poorly handled by management. After careful consideration she asked her family to find her another nursing home as she felt anxious and vulnerable."

Susan S
carehome.co.uk rating: 2.58 out of 5

"My mother-in-law was a resident at this home from early 2015 to early 2016 and initially seemed happy. However, there was a marked decline in the standard of care which led to her family repeatedly having to chase staff in order that various issues were addressed. Meals were arriving cold, the quantity and quality of food has become notably poorer since the catering service was outsourced to a food service. Staff made significant errors on more than one occasion and often had to be reminded to perform what should have been basic tasks. On each occasion these shortfalls were reported to the manager and whilst some issues may have seemed minor in isolation a worrying pattern emerged as despite being reported to the Manager they continued to remain unresolved. Overall it was felt that the poor management of the home along with the standard and cost of care were unacceptable and my mother-in-law decided to move elsewhere."

N P
carehome.co.uk rating: 2.08 out of 5

"Very caring home. All staff very helpful and very good with residents."

Jean L
carehome.co.uk rating: 4.73 out of 5

"Very good - people polite, helpful. It's not like some places where you go and it's not welcoming - everyone takes time to get to know you. Everyone is friendly, cheerful and makes you feel at home. I come every day to visit my partner and the care here is marvellous, they look after me as much as they do my partner!"

Alan D
carehome.co.uk rating: 4.92 out of 5

"All staff very willing, caring. Food excellent. Also entertainment excellent. Fully recommended."

Dianne T
carehome.co.uk rating: 4.50 out of 5

"I found the home and staff were excellent with all aspects of care. Also, I found that my mother in law was treated very well with dignity during the past few days after returning to the home from the hospital. The staff were also very compassionate and caring to all members of the family."

Sally B
carehome.co.uk rating: 4.58 out of 5

"Hempton is a bright and extremely friendly home. I have visited a number of homes in the past and this home is light, fresh and appears to be well run. Mum made the very difficult decision to move into full-time care, but it was made easier for her because she felt well looked after and settled. It is a pleasure to visit her at Hempton."

J R
carehome.co.uk rating: 4.67 out of 5

"Excellent. Staff were caring and considerate, creating a warm and hospitable atmosphere which is also a credit to the management. The catering was first class and the meals were delightful. The interlude between hospital and going home could not have been better."

C P
carehome.co.uk rating: 4.58 out of 5

"I am 94 and until 2013, I drove a care, had dogs and went shooting. I can no longer look after myself. Illness has happened, balance and memory going. They are wonderfully kind and cheerful all of them and we have constant, trained medical care so it couldn't be better. For me, dreamy beyond words. I am very lucky."

E A
carehome.co.uk rating: 4.36 out of 5

"The gardens are lovely to walk around and beautifully kept up. Room comfortable and clean. I would prefer the door to be kept closed when possible during the day as other people's TV can be very noisy and turned up loud especially in the evenings. At night the home is mainly quiet."

B M
carehome.co.uk rating: 3.50 out of 5

"Mum lived at Hempton Fields for over 5 years and, apart from a year when the home was being transformed under new management and standards dropped, was extremely well treated and looked after. The last two weeks of her life there were very happy and we really felt that the staff did all they could both for Mum and for us as a family during this difficult time. They went beyond the call of duty in keeping her comfortable and cared for and two members of staff sat wither in her final moments. We felt they became part of our family."

Rosemary A
carehome.co.uk rating: 4.33 out of 5

"The staff are always very attentive and the residents seem very happy and extremely well cared for. The premises are always clean and there are plenty of activities for the residents to participate in."

Julia S
carehome.co.uk rating: 4.17 out of 5

"Hempton Field is an excellent care home, well run and with lovely caring staff. Any problems or change in medication and I am notified immediately. My partner is happy, kept clean and although her food has to be pureed it always looks appetizing. A home can only be as good as it's staff and at Hempton Field that's 5 star +"

Graham M
carehome.co.uk rating: 5.00 out of 5

"My mother has been a resident here for 3 years and we are so pleased with her accommodation and care. It is a small home so the staff know all the residents. Many of the staff are local and have worked at Hempton Field for years. It is always clean and never smells like a hospital. It has a light, airy feel and many of the rooms have a door into the garden. Gardens are beautifully kept. The OTs organise activities 5days a week. They also arrange for external entertainers to visit and have a bus which takes residents out occasionally. All the staff seem to get on well together. They are a small team so sometimes very busy, particularly in the mornings when so many residents want to get up at the same time. My mum has had serious mobility issues over the last year and the staff have been very caring and inclusive of her, including arranging for other residents to visit her in her room. Mum speaks very highly of the quality of the food. Nurses have been happy to explain her nursing care to me."

Wendy T H
carehome.co.uk rating: 4.42 out of 5

"It is so good that the current manager encourages outings and activities which help stimulate and provide interest to the residents."

Heather A
carehome.co.uk rating: 5.00 out of 5

"We chose Hempton Field because we knew that the manager was a competent and caring one. She inspires her staff to provide a kind and homely setting for older people. When my husband was ill, Hempton Field nursed him back to health by ensuring that appropriate medical help was called in and I am very satisfied with the care they provide."

Patricia B
carehome.co.uk rating: 5.00 out of 5

"My mother has been cared for with compassion, gentleness and respect. The family has had peace of mind - knowing she was safe."

Jane P
carehome.co.uk rating: 4.83 out of 5

"My husband was at Hempton Field for nearly 9 months. His needs were extensive and complex. The nurses and carers couldn't have been more caring and compassionate. In fact, all the staff irrespective of their capacity, seemed genuinely interested in the welfare of the residents and supported not only them but the immediate family as well. I was impressed at the longevity of a lot of staff members, they know each other well and that seemed important to the general running of the home. Forever grateful. Thank you."

Pat B
carehome.co.uk rating: 4.50 out of 5

"I have always been made welcome and found everyone ver helpful."

Norman H
carehome.co.uk rating: 4.58 out of 5

"14th July fun day. It was a lovely afternoon in the garden, they put all the stops out. My family really enjoyed the afternoon. Thank you so much! You all did a great job."

Jane C
carehome.co.uk rating: 4.92 out of 5

"When my husband and I first stepped into Hempton Field Care Home, we were relieved to find a beautiful, clean, welcoming and homely residence. Our first impression was continually reinforced by the dedicated staff who, along with their professionalism, showed a genuine care for all the residents. Staff enjoy chatting to residents and visitors; we have seen how this has helped my mother make connections and feel at home. She has told us that she is very happy there, has made friends, and looks forward to the daily activities and particularly, the weekly hairdressers visit! Thank you to all the wonderful staff!"

Pamela E
carehome.co.uk rating: 4.92 out of 5

"My mum has been resident at Hempton Field Care Home from the start of the year. She is very glad to be in such a happy and friendly home. The whole team of Hempton Field do excellent and outstanding work, providing quality care with genuine kindness and care for all. We thank God for the team at Hempton Field who all work to a high standard to produce such wonderful care."

Peter W
carehome.co.uk rating: 4.83 out of 5

"Rapidly seen significant improvement in my uncle's wellbeing after a relatively short period at Hempton Field."

Anthony M
carehome.co.uk rating: 4.67 out of 5

"I have just got my aunt who is (100 and a half years of age) into Hempton Field, after a long struggle to get her to leave the cottage she lived in for 70 years. I have had great support from the team in encouraging to move, her social, hospital and her care workers have said she was not fit to live alone (bed-bound and nearly blind). But being a feisty old lady it's been very hard work getting her into a home. I cannot believe how well she's settled due to this amazing home and wonderful staff, so kind and thoughtful."

J C
carehome.co.uk rating: 5.00 out of 5

"My father spent 8 years at the home and was extremely well cared for and retained his dignity and humour throughout his time there. I would thoroughly recommend the home but found the cost, particularly over such a long period of time, prohibitive."

S E
carehome.co.uk rating: 4.40 out of 5

"I have taken my father to Hempton Field several times this year for respite care. Lovely place with beautiful gardens and pots. Friendly staff and my father enjoys the food, very welcoming, laundry done and we can always ting to see how he is when staying there. Pleasant rooms and very clean. It's good to have somewhere to take him for respite that he likes and feels safe."

C H
carehome.co.uk rating: 5.00 out of 5

"My brother was admitted with Leukaemia and received excellent care from all the staff. Their dedication was not only kindness shown to my brother, but to our family. Hempton Field Care Home at Christmas also looked after my uncle with the same care, so would recommend it."

E L
carehome.co.uk rating: 5.00 out of 5

"I've found the home clean, the staff and management very helpful and friendly."

M D
carehome.co.uk rating: 4.50 out of 5

"The Hempton Field Care home manager and her staff are so special to our family. In an incredibly horrible time in our lives when we needed support. My mother needed space, kindness, a feeling of safety and comfort, she found it - and us, her family, felt absolutely certain of the care and safety she received. The residents are well looked after, I would not hesitate in recommending Hempton Field Care Home, the manager and the staff or using the home in the future. The home and the people are incredible."

A S
carehome.co.uk rating: 4.92 out of 5

"I have been truly cared for in every way during my stay here. The staff all being kind, friendly, efficient. The management have been helpful, sympathetic and diligent at all times. This is my 2nd stay, and would not hesitate to return for a third."

S H
carehome.co.uk rating: 5.00 out of 5

"We needed to find residential care accommodation for our mother and were impressed by how straightforward this was to arrange at Hempton Field and with the warm welcome we received from everyone. The room provided is clean, comfortable and tastefully furnished and opens onto a well-tended garden. Mealtimes are sociable events and most residents choose to eat together. The food is home-cooked and appetising. The manager is professional, approachable and fully involved in the care of all residents. She leads a team of first-class staff; most of whom are local, having worked at Hempton Field for many years, which gives a real sense of community. Everyone we have met has treated our mother with dignity and respect. An excellent Occupational Therapist organises stimulating activities every day. Our mother’s physical and mental health has fluctuated since she has been at HF and throughout she has received appropriate and necessary care from a team of kind, competent and compassionate staff."

Andrew A
carehome.co.uk rating: 5.00 out of 5

"Excellent carer and friendly and cheerful staff. The food is of a very high standard and much enjoyed."

T E
carehome.co.uk rating: 4.91 out of 5

"Very happy with the home. Lovely staff."

N P
carehome.co.uk rating: 5.00 out of 5

"Hempton Field is a lovely care home with extremely caring, attentive staff. It is a very pleasant environment, with lovely lounges, a dining room and beautiful gardens, including an inner courtyard where residents who are interested are encouraged to nurture the displays they helped create. I am often aware when visiting of well-organised, fun games and activities which lots of residents enjoy taking part in or watching. There's plenty of opportunity to socialise or just sit with others, but equally, there's no pressure if residents prefer quiet days in their rooms. Nothing seems too much trouble for the staff, and the food is excellent, with the chef keen to find out any particular preferences or favourites. As always, it's the people who really make a place, and the staff at Hempton are wonderful. It has a family feel, and is well-run, and I would highly recommend it."

Jenny G
carehome.co.uk rating: 4.58 out of 5

"My mother has been a resident here for 18 months, she feels comfortable, relaxed and cared for. The staff are very friendly and have coped admirably during the recent refurbishment, which has made a huge difference."

J J
carehome.co.uk rating: 4.67 out of 5

"Mum has settled in very well, the staff are very friendly and have answered any concerns and worries. The home has been going through a refurbishment and the residents have been treated with great care and consideration. My mother is very happy here and has been given a new lease of life."

David L
carehome.co.uk rating: 4.08 out of 5

"My family and I are very happy with the care and nursing that my husband is having. All the staff are so pleasant and caring, we are unable to fault it. The refurbishment that has happened over the last few months is quite amazing and I admire your patience while it was happening. Wonderful all around. Thank you."

Rosie R
carehome.co.uk rating: 5.00 out of 5

"My dad was rushed into the home after heart failure had taken a swift turn for the worse. The whole process of getting him on very short notice was made very easy by the head of the home and staff. Whilst he was only there 3 days before he died, the staff all made his stay a comfortable one. I cannot sing their praises highly enough. The home itself, recently re-furbished, was very clean and comfortable, the kitchen staff and food a delight. Thank you very much for all your efforts."

Ian S
carehome.co.uk rating: 4.58 out of 5

"Visited my uncle here for the first time today! What a fantastic experience, all the staff were lovely, the food delicious, especially the mushroom risotto, and we were made to feel so welcome. It truly is a home-from-home. I don’t live locally, so cannot visit often, but to know my uncle is so well cared for gives my mum, his sister, such peace of mind. Thank you to all the staff; you are doing an amazing job."

Claire J
carehome.co.uk rating: 4.58 out of 5

"An efficient, peaceful and very pleasant environment. Light, clean and furnished to the highest standard. Many staff in evidence who are caring, warm hearted and quick to deal with needs and concerns."

J W
carehome.co.uk rating: 4.60 out of 5

"I have found all the staff more than helpful with myself and also very caring with my friend. My friend's eating has been an issue with her but the chefs have always offered her something more suitable. The home is always clean and the dining room reminds me of a quality restaurant! I do not have any issues with Hempton Field - I feel it is a first-class nursing home with lovely staff."

C S
carehome.co.uk rating: 5.00 out of 5

"The staff are always lovely with my father. I do sometimes wish they were a bit more insistent on helping, particularly regarding his personal hygiene but I do appreciate he can be difficult and resistant to help. It's good to see he's happy there and says he's well cared for. The food is excellent (we've had lunch there) and there is certainly plenty of it. He is encouraged to join in the activities but often prefers to stay in his room. The home is attractive, well-maintained and clean, although my father's bathroom is a challenge and often smells unpleasant!"

J L
carehome.co.uk rating: 4.33 out of 5