Meet the Hyacinth House Care Home Team

My name is Janet and I am the Deputy Manager at Hyacinth House.

I was a Nurse in the Philippines and have experience in management at a hospital level before moving to the UK in 2006. I have been in the health and social care sector for 21 years. My passion in Care was recognised when I was nominated for the National Care Awards 2014 in the UK where I reached the Top 5 in the Care Managers Category. I aim to bring and share these qualities with the Hyacinth Team to deliver a high quality care.

I am passionate and hard-working who prioritises the safety of our Residents. I will be working closely with the General Manager and the rest of the team to help maintain and improve standards across the home to ensure the best possible care is delivered. I take pride on what I do and help support vulnerable adults establish a safe living environment where independence is promoted.

I am very proud to be part of the Hyacinth Team and we look forward to welcoming you to our new home.

Hello, my name is Claire, I am the Community Care Lead.

I started my career at Hyacinth house as night senior carer in December 2023. I previously worked in care for nearly three decades and have an NVQ3 in Adult and Social Care. My career started when I provided respite for vulnerable children ranging from 0–17 years.  As my own children were getting older, I changed direction and worked with adults. I have worked in both nursing and residential care.

 In my spare time, I like to read, bake and swim. I also like walking with my husband and dog Ozzy! Spending time with my children who are now qualified professionals themselves. Plus a little retail therapy, hiking and historical places.

Hyacinth House is such a lovely home.  We have caring staff that show so much empathy to ensure our residents are treated as individuals and are genuinely interested and care about each and everyone of them, always with a smile on their faces

Hello, my name is Liana and I am the Administrator at Hyacinth House. 

Having worked within an administration and accounts setting in recruitment for the past 6 years, I sought a new challenge and a chance to be part of a team making a difference.

I feel incredibly fortunate to be able to work in our wonderful residents home, where I get to personally meet the residents loved ones and become part of their extended family, sharing all the good times to come.

Administration is the hub of our home and I am proud to provide support to the whole Hyacinth team. 

My door is always open and I look forward to meeting you! 

Hi I’m Jaz, I've recently moved in to the Administrator role as maternity cover, from the Administration assistant role, I joined the team in November 2023 after really wanting a new challenge in a fulfilling role.

After spending the last 5 years in car sales, Hyacinth is a welcomed change for me and it’s been great getting to know our lovely residents and guests to the home.  

I will be at the reception desk ready to welcome you into our wonderful home with a smile and a cup of tea!

I am a friendly and enthusiastic Activity Coordinator with a passion for working with people and making a positive impact in their lives. I joined Hyacinth House in 2024 as a carer and excited to now be the Activities Coordinator. I have eight years experience in hospitality and three years in floristry. I bring creativity, strong interpersonal skills and a warm welcoming approach to my role. My background has given me the ability to connect with individuals, organise engaging activities, and create meaningful experiences that brighten people’s days. I love inspiring others, fostering a sense of community and bringing joy through thoughtful and inclusive activities.

Hello my name is Andrew and I am the Head Chef.

I have been a chef for 26 years working in various restaurants in Birmingham and the south of England, I have gained experience in all styles of cooking and most aspects of hospitality from fine dining, to cafes including catering at the Olympics for a 1000 cover. 

Now I want to give something back by doing my best for the residents, by building relationships and giving my them what they want and need, catering for all dietary needs.  

My door is always open for any resident or family member to speak with me and advise me what I can do to make them happy, after all that’s my mission.

My name is Matt and I am the Head of Maintenance here at Hyacinth House. 

Together with the rest of the team I help to ensure the home and the environment is safe for our residents and staff. We are constantly looking for ways to improve so that it is an enjoyable place to live and work in. 

My favourite part of the job is assisting new residents set up their rooms in a personalised way, hanging photos, moving in furniture, making the new environment as comfortable and homely as possible. 

Hello, my name is Anamaria and I am the Head Housekeeper here at Hyacinth House.

The Housekeeping team and I strive to deliver and maintain the highest level of cleanliness and standards throughout our home each and every day.  

Hi, my name is Hannah and I am an administrative assistant.. I am returning to work after maternity leave and couldn’t think of a nicer place to come back too. I have come from a caring background so this is an exciting role for me. Looking after people has always been a natural thing for me. I am thrilled to be working for Barchester Healthcare and supporting the team at Hyacinth House.

In my spare time I enjoy spending time at home with my 3 children and bouncy cockapoo! Family time is important to me so coming to Hyacinth House where I get to see and chat to all the lovely residents, feels like a second home and a special place to be. I love working with people and look forward to giving you a warm welcome at reception.

Eveline was the very first resident into Hyacinth House the day it opened its doors and she has loved it ever since. She has taken on the role with a smile and great pride. Eveline said " My home is just beautiful. The Care is wonderful and the food amazing. There is a variety of activities every day. As the homes ambassador I will do my best and really enjoy welcoming new people in with open arms" 

Hello, I'm Ben and joined the Hyacinth team as a Care Assistant in July 2023.

Being at Hyacinth doesn’t feel like work, it has a relaxing and friendly environment. Over the last three years, I worked as a care assistant in different sectors and bringing my skills and experience to this role is very exciting.

Treating residents with respect, empathy, dignity and love, are my contributing factors towards enriching residents lives. 

Hello, I am Caroline, I take great pride in what we offer here at Hyacinth House and bring all I can to my role. Our team is incredible and we operate as a family, this is what you or your loved one can expect when staying with us.

Hi, I’m Tasha and I’m the hostess at Hyacinth House. I come from a strong hospitality background and love making sure that our residents have the quality fine dining service that they deserve. I also love crafting and I am looking forward to bringing my love of arts and crafts to Hyacinth House to share with our lovely residents. 

When I’m not at work, I enjoy spending time with my family and travelling abroad with them whenever we are able.

I am committed to improving the comfort and quality of our residents stay in anyway I can!

With over three decades of experience in the hospitality trade, I bring a wealth of expertise to my role. My culinary journey began at Bournemouth college and my role began as a commis chef and I climbed the ladder in diverse hotels, amassing a comprehensive catering background. After 15 years in the kitchen, I transitioned into hospitality management, finding joy in nurturing and guiding my team while ensuring exceptional customer experiences. After another 15 years in management, I felt the pull back to my culinary roots. Barchester has offered me the support to pursue my passion, and I'm thrilled to welcome residents into our splendid abode.

Outside of work, my interests extend to exploring the world. From trekking along the enchanting landscapes of Dorset to embarking on adventures in far-flung locales like the iconic Taj Mahal and the awe-inspiring wonder that is the Great Wall, my love for travel remains a constant. Additionally, I find solace in creating delectable dishes, a hobby that harmoniously intertwines with my professional journey.

Hello, my name is Paula and I'm a kitchen assistant here at Hyacinth House.

I love helping to create and serve delicious nutritional food to our wonderful residents.

It gives me great pleasure and satisfaction to see them enjoying their dining experience here at Hyacinth House, knowing they are in good company in a beautiful, safe and caring environment.

Hello my name is Darcie, I am the Laundry Assistant here at Hyacinth House. I joined the team in January 2024 after wanting a fresh start in a brand new career role. I enjoy being around the residents and hearing all the stories they have to tell.