Reviews for Kingfisher Lodge Care Home

"Mum has been in 'Robin' for eighteen months now. She has dementia and ca be awkward and refuses help sometimes. To my knowledge, she has always been treated respectfully and the staff keep trying with her and invariably, she will let them do the necessary! She generally seems happy and has settled well, she loves food and is eating well. I am glad I chose Barchester Kingfisher Lodge Care Home, plus it's on my doorstep."

Vivienne H
carehome.co.uk rating: 3.67 out of 5

"Staff are kind and caring. They all know Mum's name and make and effort to talk to her. The activities provided make a huge difference to the quality of her life, even though she doesn't always remember taking part! Photos are a great idea to remind her. Management is friendly and approachable."

Jayne C
carehome.co.uk rating: 4.17 out of 5

"All first-class. Great communication, and very friendly staff."

David J
carehome.co.uk rating: 4.91 out of 5

"I am more than happy with my friend's treatment."

James F
carehome.co.uk rating: 4.67 out of 5

"I have known my friend for fifty years and am very saddened to see physically and mentally. I have to say, I am delighted that my friend can spend the rest of her life in Barchester Kingfisher Lodge Care Home. The care is excellent. The carers are wonderful and the care is wonderful. Nothing is too much trouble and as a visitor, I have always been welcomed. Thanks to all involved."

Diane A
carehome.co.uk rating: 5.00 out of 5

"Having visited the home only for a couple of weeks, the carer is perfect for her role, she is a caring young lady who shows initiative and strength in a very important job. She is a wonderful person, excellent at her job."

Jacqui W
carehome.co.uk rating: 5.00 out of 5

"I have been well looked after when I visit. Everyone has been friendly and helpful. I am relieved that my sister is living here."

J T
carehome.co.uk rating: 5.00 out of 5

"My mother is well cared for and all her needs are met. The home is clean and welcoming. I am always well informed about my mother's progress and she seems very happy. Only thing not sure about is activities, but this may be due to me visiting in mornings."

Deidre B
carehome.co.uk rating: 4.92 out of 5

"Overall standard good. Wish there was a therapy dog visiting, as the residents would relate well to animals in most cases. Food always very good standard. Gardens are well-kept and nice to walk round."

L T
carehome.co.uk rating: 4.25 out of 5

"Very happy with the care given to my partner, who has been a resident at Barchester Kingfisher Lodge Care Home for five years."

Stephen H
carehome.co.uk rating: 3.55 out of 5

"Every member of staff has a great, caring attitude and treats the residents with care and dignity. I am very grateful for all the care and support they have given to my father at this difficult time of his life. The catering staff are very patient and offer good humour at meal times, which greatly help the residents. P.S. meals are of high standards aswell."

Colin E
carehome.co.uk rating: 4.58 out of 5

"Staff are always friendly and helpful - and cheerful (most important!) Cleanliness and facilities, food and activities are very good."

Sheila C
carehome.co.uk rating: 5.00 out of 5

"My wife was in for palliative care, but died suddenly. I can only say that the nursing care was of a very good standard. The general services (food etc) was also of a very high standard. Many thanks to all of the staff."

Roger J
carehome.co.uk rating: 4.17 out of 5

"Just to comment on a particular day yesterday when 'over and above' staff at Kingfisher Lodge made the visit from a cousin with autism perfect for my elderly mother. As always for Kingfisher Lodge - superb care and assistance throughout - which is very much appreciated by all of the family. It is a pleasure to be able to write such a positive report. Kingfisher Lodge deserves it."

Brian D
carehome.co.uk rating: 4.58 out of 5

"All staff at Barchester Kingfisher Lodge Care Home carers/admin/hospitality/maintenance/nurses are excellent, nothing is too much trouble and the care is 1st class , check it out if your looking for an excellent care home, you won’t be disappointed."

Colin B
carehome.co.uk rating: 4.58 out of 5

"I will be always grateful for the amazing care given to my father whilst he was at Kingfisher Lodge. Not only are the surrounding furnishings beautifully done but the staff are so caring and make you feel they are almost part of the family."

Debbie H
carehome.co.uk rating: 5.00 out of 5

"Quite happy with the treatment my wife is receiving. Unfortunately, care staff changes frequently so no time to really get to know them. However, my wife is looked after very well, with good quality and a variety of meals. Rooms are kept clean and tidy at all times."

Brian C
carehome.co.uk rating: 4.36 out of 5

"I visit my wife on most days, she is looked after very well. They treat me as one of the family. I can't expect any better care."

David P
carehome.co.uk rating: 4.92 out of 5

"Brilliant service from the manager and all the staff are friendly and pleasant to talk to. Very lovely environment here clean tidy, and residents seem happy and content."

S S
carehome.co.uk rating: 4.17 out of 5

"The nurses and care staff are excellent and we are really happy. Nan just needs a bit more coaxing to do activities. I do think it is very expensive."

M C
carehome.co.uk rating: 4.08 out of 5

"A very pleasant and well-run home."

R K
carehome.co.uk rating: 4.25 out of 5

"Very friendly. always on hand to do things I find hard to do for myself."

D F
carehome.co.uk rating: 4.25 out of 5

"My wife and I feel so refreshed and much, much better for our respite break in Barchester Kingfisher Lodge Care Home following discharge from three weeks in hospital. I have had a bladder cancer operation. We both had heart failure. The management and staff have been so friendly and caring. I would come again and recommend it to others."

Thomas R
carehome.co.uk rating: 4.92 out of 5

"Very lovely staff. I was in pain when I came but staff were very attentive to my needs providing me comfort. Very good respite. My back is now less painful."

D W
carehome.co.uk rating: 4.92 out of 5

"My dad has been at Barchester Kingfisher Lodge Care Home for a little over seven years now and I can honestly say what a lovely home it is. All of the staff are lovely, very friendly and caring with a great activity team. The home does everything to make the residents part of the community too by inviting everyone in, i.e. Halloween trick or treat and pumpkin carving which my dad's great-grandchildren loved doing with the residents, big smiles all round with the little ones all dressed up. The home also does toddlers once a month which is great seeing the residents interacting, I'm not sure who has the most fun, and talk about Christmas, they had Santa visits, a donkey come to the home, my dad loved this, they had a competition who could decorate the best lounge, school children came in to sing, the local choir came in as well as other singers which come in all year round, the activities team make sure all the residents go out on trips too, there is something every day and no one is left out. Well done Kingfisher."

Susan M
carehome.co.uk rating: 5.00 out of 5

"Very impressed. Lovely staff, so friendly and helpful. So warm and comfortable. Good activities."

Christine H
carehome.co.uk rating: 5.00 out of 5

"I cannot be happier for Mum, she is safe, looked after well. Staff are amazing, food is delicious. In a short space of time, Mum has transformed into an extremely happy 97-year-old. Thank you all."

G L
carehome.co.uk rating: 5.00 out of 5

"My mother has been, happily, a resident for over six years. She has received excellent care and support from the staff and they encourage her to socialise with the other residents and seems to benefit from the company. Thank you to all the staff who work so well and caringly for the residents."

J D
carehome.co.uk rating: 5.00 out of 5

"I can't praise Barchester Kingfisher Lodge Care Home highly enough. Originally, I came without an appointment and the manager was very welcoming and showed me around. A room was available and Dad arrived shortly after. As soon as we arrived, we were greeted and made welcome. The nurses checked Dad over and then settled him in. All the staff treat him with dignity and respect and nothing is too much trouble. When I leave after each visit, I'm comfortable leaving him in their care. Thank you all."

Wendy C
carehome.co.uk rating: 5.00 out of 5

"Excellent respite care. My husband was well looked after and happy! Result - I was able to have a break and relax."

Karen M
carehome.co.uk rating: 5.00 out of 5

"Excellent! The level of care and attention given to my mum throughout her time here was wonderful. Every member of staff treated Mum so personally, having spent a number of days staying with Mum, I was able to see this was reflected throughout the home to all the other residents, some of which were challenging. The friendliness and support afforded to Mum and my family were wonderful and so supportive at a difficult time as an organisation you should be very proud of this care home. I would have no hesitation to recommend them to others."

Andrew C
carehome.co.uk rating: 4.92 out of 5

"My lovely wife is being very well looked after. Room is well attended. Lovely view out of the window. Carers are excellent."

James E
carehome.co.uk rating: 4.45 out of 5

"We sadly lost Mum at the end of June. She deteriorated over a period of months and during this time, she was so well looked after. The nursing care Mum received was exemplary. Her room was calm and peaceful. We were fully supported by the nursing staff who ensured her departure was gentle. There are no words to express our thanks to all the staff at Barchester Kingfisher Lodge Care Home and we are so grateful this was our home of choice. We could not have wished for more."

Angela O
carehome.co.uk rating: 4.58 out of 5

"Barchester Kingfisher Lodge Care Home is well-run, the staff are exceptional. My father is always happy, well-dressed (occasionally the wrong clothes!) Recent improvements meant the reception area is modern and welcoming (very good, homemade cake and coffee always available). The home is a home from home and I enjoy coming to see my father. The garden is excellent."

Alison B
carehome.co.uk rating: 4.73 out of 5

"Nice rooms and food. Very good staff, very polite and helpful."

Valerie S
carehome.co.uk rating: 5.00 out of 5

"Mum seems to be happy at Barchester Kingfisher Lodge Care Home. She is not very sociable so doesn't leave her room but she enjoys her artwork and the staff."

Margaret B
carehome.co.uk rating: 4.92 out of 5

"We are so happy with the car that Nan is given. She is always clean and tidy and treated with such kindness. Her bedroom is always clean and tidy. The staff are so amazing, always polite and the care is excellent. In my nan's words, "Everyone is brilliant and so kind and she can't praise the staff enough". Thank you to all the wonderful staff!"

Lucy C
carehome.co.uk rating: 4.83 out of 5

"I was invited to coffee with the acting deputy manager which was a lovely experience. It was nice to have a tour of all areas as I had not seen some of the areas. It was nice to see the home being spruced up bt would be nice to see some new furniture in the rooms. I feel that there is a shortage of staff on the floor, more funding should be provided for the home."

Jean G
carehome.co.uk rating: 3.92 out of 5

"My sister and I had the misfortune of the loss of my father. With my mother having dementia, we could not look after and had to find a suitable care home. We thought this was going to be very traumatic. We had a recommendation. We chose Barchester Kingfisher Lodge Care Home, Saltford. From the very first day. we could not have been more pleased with all staff at the home. Everybody within the first few days knew Mum's name. Whenever we too her out, all staff wished her well and would see her later. THe room was always clean and tidy but the best thing, for us, was Mum was happy to return, it made her short stay very easy. Big thank you."

Shaun M
carehome.co.uk rating: 5.00 out of 5

"Barchester Kingfisher Lodge Care Home has given excellent care for my husband on a number of occasions for different reasons, including recovery from serious illness and most recently, respite for myself having undergone minor surgery. The staff have given him excellent care at all times - always with good humour and a smile. They have kept me informed of how each day has gone and how my husband is getting on. The meals have been excellent and are the highlight of my husband's day."

P G
carehome.co.uk rating: 4.58 out of 5

"Very good home. All staff are extremely helpful, attentive and professional."

Louise D
carehome.co.uk rating: 5.00 out of 5

"I have found the staff and management courteous and kind. They care about the residents and do their best to make them comfortable."

John Y
carehome.co.uk rating: 3.83 out of 5

"I came for a rest from cooking and preparing meals for a week. My husband has vascular dementia and has extremely poor sight and needs me close all the time to guide him, to help with everyday problems."

Joan G
carehome.co.uk rating: 5.00 out of 5

"My husband came in yesterday on an emergency respite stay. The room and the staff were lovely. He was hoisted into bed, which was much less stress than him trying to walk. I was so impressed with the lounge, which looks like a hotel lounge (not residential care). The staff have done wonders with my husband in just one day, getting up, dressed and eating! The Manager and the staff are as helpful and caring."

Carol H
carehome.co.uk rating: 5.00 out of 5

"I am very grateful for the residential and nursing care my mother had at Kingfisher Lodge From the outset, staff were very welcoming and were always on hand for both residents and friends and family. As well as being attentive to my mother’s physical needs, the staff at Kingfisher Lodge did a lot to help my mother to settle in and socialise. My mother’s wellbeing was regularly and systematically monitored. Nothing seemed too much trouble and if staff encountered challenges they found workarounds and creative solutions. Relatives’ needs were also looked after and I felt I was kept well informed about my mother’s condition. I always felt my mother could not have been in better hands."

D W
carehome.co.uk rating: 5.00 out of 5

"We are very happy with the care my mother receives at Kingfisher Lodge and she feels very safe and well cared for. She has been very unwell these past two days and the staff could not do enough for her. She loves them all and they are very loving towards her too."

Cherry C
carehome.co.uk rating: 4.67 out of 5

"I am very pleased with staff. They look after my relative very well. He loves his food and he likes all the food and they cook him tea as well."

Gillian P
carehome.co.uk rating: 5.00 out of 5

"Kingfisher Lodge is an excellent nursing home. The staff are amazing so too are the managers. Nothing is too much trouble. I would like to thank each and every member of staff for showing my dad the utmost respect and dignity during his last few weeks. Thank you."

A L
carehome.co.uk rating: 5.00 out of 5

"Dad was at Kingfisher for about 3 weeks only and he was in for end of life care. The staff from cooks to cleaners up to senior manager were brilliant. All friendly and always available when help was needed. Emphatic at all time, supportive also at all times. I could not say thank you enough. I will always recommend Kingfisher and already have. Thank you, Kingfisher."

Philip L
carehome.co.uk rating: 4.75 out of 5

"Pleasant, welcoming, friendly environment. Activities have become more varied of late and greatly enjoyed by my father. Better rapport between my father and staff."

P L
carehome.co.uk rating: 4.50 out of 5