Reviews for Lawton Manor Care Home

"My wife has been a resident in Lawton Manor for four years this month. All through this time, she has been treated with care and respect. The staff have always kept me fully informed of her condition. Her excellent care has continued through this lockdown period, a difficult time for all. Where an excellent job has been done by the staff to keep the home clear of infection."

Peter M
carehome.co.uk rating: 4.92 out of 5

"I would like to thank all the staff at Lawton Manor for making my mum's birthday special yesterday. The chef baked a fantastic cake and the staff sang happy birthday, in tune!! It was fabulous, thank you so much."

Catharine K
carehome.co.uk rating: 4.42 out of 5

"Lawton Manor has made my mum happy and secure. This last week she has been ill and her care and attention have been marvellous. Her infirmities, acute deafness and very bad sight could isolate her but care has been taken to involve her in activities and conversations. We, the family have always been made welcome."

A A
carehome.co.uk rating: 5.00 out of 5

"I was very pleased with my stay at Lawton Manor, the staff were very kind and helpful. The food was always well cooked and tasty. Activities are well done."

D R
carehome.co.uk rating: 5.00 out of 5

"I cannot speak too highly of the care my mum is receiving. All the staff from the manager, to carers, nurses, cleaners, laundry, maintenance men are so kind and friendly and nothing is ever too much trouble. The chef does his best to accommodate Mums dietary needs, and the food is always very appetising. Mum really enjoyed the day trip to Llandudno on the 6th of September, it was a very special and memorable day for us both, so many thanks to all involved in organising it."

Gillian M
carehome.co.uk rating: 5.00 out of 5

"From our first contact with the staff, we have been very impressed by their obvious care for both residents and family, their high level of emotional intelligence and their commitment to providing the best care. The home itself, both inside and out, looks more like a country hotel than a nursing home. The rooms are clean, the staff friendly and very capable, and the meal menu leaves me giving up all hope that my wife should ever lose any weight – it’s absolutely fabulous. The ethos of the Lawton Manor is exemplified by the General Manager who is herself very professional as a manager, but also a very welcoming and friendly, considerate, caring, hands-on lady. The nurses always seem to be smiling – not an easy achievement – and thoroughly professional. The carers are delightful, always willing to help, and very aware that the personal care that they are giving involves intrusion into my wife’s dignity; they are rightly called carers."

Chris P
carehome.co.uk rating: 4.58 out of 5

"Lawton Manor has provided very good care to my nan. The staff go above and beyond to make my nans time here happy. My nan is always clean and tidy and comfortable and very well looked after. I am very impressed with Lawton Manor."

Claire S
carehome.co.uk rating: 4.67 out of 5

"Our Mum has been at Lawton Manor for nearly 18 months now, prior to this she was at another care home for two years where she was regularly admitted to hospital with dehydration and other issues. Since being at Lawton Manor her health has improved dramatically and in our opinion it is purely down to the excellent care that she receives at Lawton Manor. The staff are amazing, highly competent, polite, professional and respectful of our Mums needs and wishes. The residents are treated like VIP guests and the care team regularly organise activities to stimulate and enrich the day to day lives of their residents. We are totally reassured in the knowledge that Mum is well cared for, safe and happy. Thank you Lawton Manor"

Gareth A
carehome.co.uk rating: 5.00 out of 5

"The care and dedication offered by all of the staff at Lawton Manor to the needs of our mother did not go unnoticed while she was in your very capable care for the last 3 years of her life. Without exception, we always looked forward to visiting days knowing that everyone had the welfare of all residents as your priority. During the difficult and restricted Covid year 2020-2021 that the whole country endured, we always knew our mother was in very good hands and the best place she could be. A sincere big, big thank you to everyone working at Lawton Manor Care Home, from the gardeners who keep the grounds so tidy to the catering staff who provide lovely food, the freshly baked cakes for visitors was always a bonus and the very caring nursing, welfare and management staff that we encountered whenever we visited. This Care Home is the Gold standard of care homes located in the lovely countryside."

Kevin M
carehome.co.uk rating: 4.92 out of 5

"My mum has been quite poorly through this month (May) and has been hospitalised three times for overnight stays. All the staff at Barchester Lawton Manor Care Home have been so supportive, caring and professional and I would like to say thank you to everyone."

Linda R
carehome.co.uk rating: 5.00 out of 5

"My wife was taken into Barchester Lawton Manor Care Home on 4th January 2019 after being told by the hospital that she only had weeks or months to live. She sadly passed away on the 5th of April 2021. Thanks to the care, compassion and love shown by the staff from day one I had another two years plus, of time with my wife. I cannot thank all at Lawton Manor enough for the continuous care and love shown right up to the end. If I have to go into care, Lawton Manor would be my only choice. I wish all at the Manor every happiness and success for now and the future. Take care all, be safe."

George F
carehome.co.uk rating: 4.42 out of 5

"Lawton Manor is run professionally whilst maintaining a family atmosphere. I have a comfortable room which includes an ensuite and a TV. The food is good, and the staff are lovely. I feel safe and cared for, and my pain is managed very well. I am treated as an individual. In fact, it's encouraged, and we are asked to fill in a booklet all about ourselves. Activities have included singers/musicians, a recent picnic by the lake, an "exotic animal day" held at the home, and a barge trip coming up in July. An outing was arranged, especially for me to visit the mini Zoo after l had expressed a wish to interact with snakes etc. Who would have thought that l would be doing that! Lawton Manor is a special place, and l am happy here."

Paul S
carehome.co.uk rating: 5.00 out of 5

"I will be eternally grateful for the support and kindness of the carers especially, and the staff in general, in helping me to recover from a near-death illness. I have no hesitation in recommending Lawton Manor Care Home."

Kevin D
carehome.co.uk rating: 4.50 out of 5

"My mother lived in Lawton Manor for the last 18 months of her life until her death just recently. She was treated with the utmost respect. She loved all the staff and they cared for her brilliantly. Her room was always spotless. The kitchen staff adapted food as her needs changed. Her emotional care was provided for as a retired GP she was given the care she gave to her patients for 60 years."

S H
carehome.co.uk rating: 5.00 out of 5

"My mum passed away in July but her care was really good and they also treated me and my daughter brilliantly during this sad time. When Mum was feeling well the entertainment was good for her. She really enjoyed the quizzes and outings she went on before COVID came about. Mum lost her appetite in the last couple of months but I know the food was very good."

Virginia F
carehome.co.uk rating: 4.50 out of 5

"My father recently passed away whilst receiving palliative care at Lawton Manor. As a family, we would like to express our gratitude for the wonderful care he received in his final days. From the first phone call I received to let me know dad had arrived safely, there was absolute professionalism from every member of staff I met. Being allowed to sit with my father as he neared the end of his life brought great comfort to all of his family and friends. Nothing was too much trouble for the staff and my father passed away with dignity; a testament to all at Lawton Manor. I pray that the staff and residents stay safe during these turbulent times. God bless you all. From all of our family."

Gillian L
carehome.co.uk rating: 4.58 out of 5

"Thank you to the staff for all their support for my Dad who was treated with dignity and compassion during his stay where he received excellent care."

K W
carehome.co.uk rating: 4.25 out of 5

"Sincere big thank you to the team who are kind, smiley and very special people."

P R
carehome.co.uk rating: 4.92 out of 5

"My mother was a resident at Lawton Manor for approximately three years, during this period I have found the staff to be caring and friendly at all levels. The domestic ladies take a huge interest in the welfare of the residents and often go above and beyond their normal duties to form a relationship and provide companionship when required. The home is always kept extremely clean, entertainment provided and we have always felt well informed of my mother's condition."

June L
carehome.co.uk rating: 4.25 out of 5

"On entering the home there is a bright and welcoming atmosphere. The cleanliness, maintenance and laundry services are excellent. The majority of staff are caring, efficient and cheerful, although, at times they have too much to do and residents have to wait for attention - especially at night. The quality of the meals varies - there is a lot of repetition and very little imagination - the exceptions being the lunchtime soups and teatime sandwiches which are good. The buzzer system is very irritating - would it not be possible to restrict calls to the floor from which they emanate to provide respite for some of the residents and staff?"

Dorothy G
carehome.co.uk rating: 3.92 out of 5

"Very comfortable surroundings, very clean, staff good. Have been very content with most items."

M K
carehome.co.uk rating: 4.17 out of 5

"Before choosing a care home for my father, my sister and I visited several within the area. Lawton Manor appeared to be the most suitable, and we knew our dad would be happy in this home. We have not been disappointed, as from the outset, all our expectations have been realised. The staff at Lawton Manor are friendly to both residents and visitors alike and give care and attention to each and every one when required. There are frequent activities ranging from Bingo, quiz games, singing and musical entertainment and encourage companionship and interaction with other residents. The location of this home is set in picturesque surroundings, and residents enjoy fresh air on sunny days. My father's bedroom is clean and furnished with quality furniture, television and bathroom facilities, and his personal cleanliness is paramount. His clothing is washed and ironed and returned to the wardrobe. Dad eats in the main restaurant, and the food is good. It is a joy to see how he has settled in already."

Ann G
carehome.co.uk rating: 5.00 out of 5

"My dad, aged 95, was admitted to Lawton Manor in March 2024 for palliative end-of-life care. From day one the team were wonderful and made such an effort to get to know him and us as a family. They encouraged my mum to visit for lunches and made sure both birthdays and their 72nd wedding anniversary was celebrated too. The care has been truly amazing, from the nursing team, care and activities team, laundry, kitchen and everyone- I know Dad felt safe in his final months, which is all we could have asked for. Whilst Dad sadly passed in August, the team made possible some lovely memories in his last 6 months which we wouldn't have had - so much so we recently returned to celebrate his life for an afternoon tea with friends and family, staff and residents."

Deb W
carehome.co.uk rating: 4.58 out of 5

"The staff who look after their patients are such dedicated caring lovely people. All the staff want to make sure the patients' needs and care are lovingly applied. Food is excellent. Cleanliness is perfect. The reassurance the family feels is so appreciated. Nothing is too much trouble. Care and attention are wonderful. People here are treated with respect. What a joy and relief to see such happiness."

Gillian A
carehome.co.uk rating: 4.83 out of 5

"My father was cared for in Lawton Manor care home for the last three weeks of his life. We found the standard of his care from all the staff was outstanding. His care was personalised to his individual needs and the needs of his family. Nothing seemed too much trouble. At the end of his life, he was treated with dignity and respect."

Paul N
carehome.co.uk rating: 4.58 out of 5

"Our father received excellent care throughout his stay and the staff are fantastic in all departments, we would like to say a huge thank you to all for the care given to Dad and us, as a family. We would highly recommend Barchester Lawton Manor Care Home."

O D
carehome.co.uk rating: 5.00 out of 5

"The fact that our daughter is still alive is due to the excellent nursing care and general care within the home. Residents are treated as individuals and flourish as a result. Everyone is treated with affection and respect and routines adjusted, according to individual needs. It comes across as a "home" rather than and institution which, to any long-term resident, is essential in order to retain their quality of life."

Madeleine F
carehome.co.uk rating: 4.92 out of 5

"Dad was referred to Lawton Manor Care Home for end-of-life care in the last month of his life in May 2024 and I want to sincerely thank all the staff for the wonderful care he received there. Nothing was too much in terms of helping Dad to be comfortable and to find the right room for his mobility and needs. They even sourced a bigger bed for Dad's 6ft 4' frame. I was impressed by the levels of care Dad received that always maintained his dignity right to the end. All of the staff - from the administrative staff through to the nurses and carers were absolutely lovely and this really contributes to the happy atmosphere that is tangible at Lawton Manor. The house is beautifully decorated and the rooms are cleaned regularly. There are beautiful gardens surrounding the house. The thing that makes the home special though is the staff, many of whom felt like friends by the end of Dad's life. I shall forever be grateful for the way that they made Dad's last days bearable for us as a family."

E S
carehome.co.uk rating: 4.50 out of 5

"I had to vacate my house as the kitchen ceiling collapsed. I did not want a noisy hotel. I have a broken knee joint and a budgerigar who would have to join me. The Lawton Manor Care Home found me a room and accepted the budgerigar at very short notice. I found all of the staff to be pleasant and helpful. They put themselves out to modify the food menus to suit the problems with my IBS and are very tolerant of the budgie seed, which is an extra task for cleaners."

Margaret S
carehome.co.uk rating: 4.67 out of 5

"Needed respite care for Mum (96 years) whilst in hospital. Initial telephone enquiry resulted in a visit and confirmation of a place. Home, decor and facilities are excellent. All staff were brilliant. Mum was very well cared for. Would highly recommend Barchester Lawton Manor Care Home."

E M
carehome.co.uk rating: 4.17 out of 5

"My father became a resident of Lawton Manor in June 2023. We had cared for Dad at home till then but couldn’t carry on as Dad’s needs were too much. From the moment we viewed Lawton Manor, we knew it was right for Dad. The staff were extremely supportive and helpful. Dad moved in, and he has been cared for in a very caring and professional way; we can’t fault it. He is settled and very happy and content; it is lovely to see. All the residents are treated with dignity and respect. All the staff work extremely hard to ensure this, from management, nurses, carers, catering, entertainment and housekeeping. We cannot thank them enough for everything they do."

J G
carehome.co.uk rating: 5.00 out of 5

"My Mum who is 86 came to Lawton Manor Care Home as a full-time resident in 25th Feb 2018. She suffered pneumonia and heart failure and was in need of care and rehabilitation to learn to walk again (Zimmer). All the staff across all lines of this home have been fantastic, not only has my mum received excellent care but she has been encouraged and supported in such a way that not only is she walking (with Zimmer) but she has grown back into becoming her own person again, tales to tell and an energy for life that hasn't been seen in a long time. I knew when I started my search I'd need somewhere safe and caring for my mum but I can honestly say Lawton Manor Care Home is more than that with a massive thanks to all!!"

Edwina F
carehome.co.uk rating: 4.75 out of 5

"My mother came to live at Lawton Manor Care Home two years ago now and I can honestly say she has been loved and nurtured to her optimum health and well-being. My mum was and remains fragile, a lady in her 90s, so vulnerable and yet I have total faith in the care of the team at Lawton Manor that all her needs are taken care of. It does not matter what time of the day or night I visit, the evidence of Mum's care is always plain to see. I could not wish for any more as far as comfort and compassion go. Last year my dad was able to join her here which has enabled me to keep a promise to do all I could to keep them together."

Katie O
carehome.co.uk rating: 4.92 out of 5

"Lovely home and staff team nothing is too much trouble. My gran had respite in the home recently and she described her stay as staying in a 5 star hotel and she will definitely return for future stays. We are so impressed with everything and would highly recommend the home for anyone looking for “a holiday home” or “forever home” for their loved one."

J B
carehome.co.uk rating: 5.00 out of 5

"Very pleasant stay, everyone is so friendly. The food is excellent and excellent activities."

I J
carehome.co.uk rating: 5.00 out of 5

"Such a professional team of people who work at Lawton. Every team member responds to anything requested of them. Safe, friendly and very welcoming home, very in tune with how to treat visitors and residents. This home has made me feel relaxed about having a loved one in their care and has eased stressed family members. Thanks to everyone who works there."

D W
carehome.co.uk rating: 5.00 out of 5

"Whilst my mum was in Lawton Manor, the care, respect, kindness, compassion and dignity that all the nursing, carers and staff showed my mum and us as a family was very professional and wonderful. We could not have asked for anything better! Nothing was too much trouble. The rooms are of high quality, spacious and comfortable. The food is generous and delicious. They also provide brilliant outings and daily activities. I would highly recommend Lawton Manor to anyone looking for a residential home for a relative."

Jackie W
carehome.co.uk rating: 5.00 out of 5

"This is my fourth respite stay at Lawton Manor. Each time I feel welcome, safe and cared for. The staff try hard to support the person you are and go the extra mile to help. I live alone and always return home feeling more confident, knowing that I can call on them for help if I need to return to regain my strength. They are a trusted part of my ongoing care. I highly recommend them."

Denise P
carehome.co.uk rating: 4.42 out of 5

"It's taken a while for my dad to settle into his new home, however, he finds the staff, his room, food and overall experience "good". Possibly communication between myself and the care staff could be improved upon. One employee, the activities assistant, in particular, stands out as extremely kind and caring, she encourages dad with the activities."

D B
carehome.co.uk rating: 4.17 out of 5

"Excellent service in all departments. Always treated with dignity."

J Q
carehome.co.uk rating: 5.00 out of 5

"It looks like a beautiful home to live in. My friend's room was clean and tidy and her bed and nightdress were changed as a cup of water had leaked. The staff were very helpful."

J H
carehome.co.uk rating: 5.00 out of 5

"The home is lovely and very clean... a credit to the cleaners, but it lacks general organisation in the care. My father is hoisted for the toilet. At least twice during his weeks stay he waited over an hour for the toilet. There is a target response time of six mins but staff cancel the call saying they will be a few mins locating the hoist and not return for an hour. He had meals in the room. Often there was no choice and one egg was so overdone that it pretty much shattered when he tried to break it. I took cutlery with him, but when I saw him, cutlery he was given was bent for someone else making it impossible to use. He took his TV and DVD player which was in his room when I left him but was later removed and left in a public room, and the remote was taken for safekeeping by staff who knew whose it was. I don't understand why it wasn't returned to him prompting a question about the TV. A lovely home for the able bodied but I would not recommend it for someone who is not mobile."

Ellen J
carehome.co.uk rating: 3.25 out of 5

"I have been here for just over 4 months and I am now feeling more at home. I would like to make a few comments; 1, On the whole the care staff dress, undress and wash me with care. However some staff do not give me enough time. I am 91 years old and blind and cannot be rushed. 2, Meals - I would like a menu, given to me in advance so that I can have time to make my choices. I eat in my room. 3, At what point will I be able to talk to the manager about my care?"

Enid Mary R
carehome.co.uk rating: 4.25 out of 5

"My mum spent 10 weeks in Lawton Manor Care Home and was very happy there. She was always treated with great respect and dignity despite her challenging health problems. All the staff were friendly and helpful both to mum and the family. After her first night there, she commented "I think I shall enjoy living here", and I can honestly say she did. In her last days, the nursing care was superb. We couldn't have found a better home for her. Heartfelt thanks to all who made it special for her."

Val M
carehome.co.uk rating: 4.58 out of 5

"My Granny was a resident here for 6 years. She had a brilliant relationship with the staff and was extremely happy here. As her family, we felt like we were part of the home too. The care she received was fantastic, and the nurses were always on hand to discuss concerns. I have two young children who were welcome in Lawton Manor Care Home and there was always a small room or outdoor space to use if we did not want to be in the main lounge. There are lots of social activities and we enjoyed going on trips with my Granny. Aspects of the home such as the hairdressers and going to church meant she was able to carry on with "normal" life."

Gemma C
carehome.co.uk rating: 4.42 out of 5

"Upon arrival, my nan was treated with the utmost care and dignity. Nothing was too much trouble for staff, they looked after her every need. When she became end of life not only was she cared for with compassion but so were we as her family. Staff went above and beyond for us making sure we were supported through a tough time."

Sarah B
carehome.co.uk rating: 4.55 out of 5

"During my nan's stay she was treated with the utmost respect, dignity and genuine care. Staff were excellent providing care, support and information to us all. We can't thank you all enough from the minute she arrived right to the end everything was fantastic."

Charlie-Jane W
carehome.co.uk rating: 4.70 out of 5

"During my nan's stay, the staff always made sure they treated her with the utmost respect and dignity. Nothing was ever too much trouble and they always go out of their way to make sure she was happy, comfortable and generally looked after. The family always felt welcome when visiting."

Caitlan M
carehome.co.uk rating: 4.50 out of 5

"My Mum spent nearly six years in Lawton Manor and was very happy there. The staff loved her and she kept them amused. They were willing to do almost anything for her and treated her very well. She received the best care from everyone. She enjoyed the activities and especially enjoyed going out. The activities staff are excellent providing a wide range of activities. The staff were welcoming and friendly and always ready to help. I was always able to talk to the nurses when I had questions about her health or arrangements for taking her out for special occasions. I went to many coffee mornings and supper evenings and the food was always excellent. The facilities are excellent with many lounges. If we wanted to take Mum out of the activities for some family time there was always a room available. The dining room has small tables with tablecloths and flowers giving it a homely atmosphere. When Mum passed away the staff were excellent, offering us support and breaking the news sensitively."

Dianne C
carehome.co.uk rating: 4.67 out of 5

"On entry to Lawton Manor Care Home, we got the feeling immediately of warmth, homeliness and I knew that my friend would be well looked after. I would like to thank all of the staff very much for all the care that she received. Also, the visitors were made very welcome and part of your happy family."

Percy J
carehome.co.uk rating: 5.00 out of 5