Reviews for Llys-Y-Tywysog Care Home

"Lovely attentive care assistants and good food. Would highly recommend."

B J
carehome.co.uk rating: 4.33 out of 5

"Amazing place, feels more like a hotel than a home."

Cheryl J
carehome.co.uk rating: 5.00 out of 5

"Llys-y-Tywysog has been the home of my mother-in-law since November last year, having moved from a council-run care home for rehabilitation following a stay in the hospital due to a fall, in the hope of her returning home. However, her mobility and risk of falls meant this could not happen. We chose Llys-y-Tywysog because of its high reviews and being so close for us to visit. The transition has not been an easy one due to the changing needs of my mother-in-law, with the result that she is now bedbound and on a pureed diet. The staff have worked consistently hard to manage her difficulties in a very safe and clean environment. My mother-in-law is very nervous about being hoisted but the staff encourage her to leave her room when they feel it's beneficial, to join the dining room for lunch and the concerts that they have. The activities shown on the weekly programme are fantastic for many of the residents. The homes open visiting is extremely advantageous. We celebrated her 95th birthday in the upstairs lounge which was very special and those memories will be held for years to come."

S L
carehome.co.uk rating: 4.25 out of 5

"To all the staff, I can't thank you all for a lovely party that you made for my friend."

Margaret J
carehome.co.uk rating: 5.00 out of 5

"Good care for my aunt. Very personal attention to care, good hospitality for visitors and other members/patients in their care. A great day for her 100th birthday!"

Martin E
carehome.co.uk rating: 4.09 out of 5

"The team arranged a lovely afternoon to celebrate my close family friend's 100th birthday. Everything was very much organised, nothing was too much trouble and every resident and visitor was well looked after and enjoyed. Thanks."

Hayley D
carehome.co.uk rating: 5.00 out of 5

"My friend's birthday party was organised very well. The activities coordinators were very very kind."

Pamela T
carehome.co.uk rating: 4.92 out of 5

"All staff were excellent in the birthday party for my friend, 100 years, but the activities coordinators topped the lot."

Peter S
carehome.co.uk rating: 5.00 out of 5

"Great enthusiasm and help given for party."

Sarah E
carehome.co.uk rating: 4.08 out of 5

"Llys-y-Tywysog provides a real home from home. Its staff are friendly and caring and there is always a warm atmosphere when you visit."

H C
carehome.co.uk rating: 4.91 out of 5

"We have found the staff to be attentive, and very helpful in all areas. Weekly activities-brilliant ideas, Mum loves playing carpet boules on a weekly basis. Keep up the good work"

D T
carehome.co.uk rating: 4.50 out of 5

"There is room for improvement in some areas but overall facilities, care, kindness and well-being for residents are acceptable. All members of staff are professional in their approach and understanding of residents' needs. On occasion, they are understaffed and pushed to the limit but still provide a good service. My main opinion for improvement would be more staff on each shift."

L A
carehome.co.uk rating: 4.17 out of 5

"Very good. Came for respite after a hip replacement but have now decided to stay here and sell my flat. Excellent care which I so badly need, day and night. Very good standard of food, plenty of choices. The activities organised are very good, quizzes, music, games and physical activities. Various visits organised, I have been on two in my first three months here."

Jennifer H
carehome.co.uk rating: 5.00 out of 5

"My gran has only recently moved in and has settled in well. All staff are fantastic, all go above and beyond. The range of activities is also fantastic."

M W
carehome.co.uk rating: 5.00 out of 5

"Very good service starting from the home visit. Everything was explained in great detail, found the manager very helpful with things relating to outside of the care home. The staff are very pleasant and hardworking. Mam has settled down very well and it's quite nice to know she is in safe hands and the cakes are lovely."

Keith W
carehome.co.uk rating: 4.58 out of 5

"Very friendly staff, great activities, food is of a high standard and a good choice is always available. Management and staff are always helpful with any queries etc. Residents are always treated with dignity and they have great support from the staff. All residents have a smile on their faces whenever I visit and that tells me it's a very happy place."

Michael I
carehome.co.uk rating: 4.92 out of 5

"Following 2 major operations and a fall, I decided to go to Llys-y-Twysog for respite care. I loved it so much that I extended my stay by 8 days. The staff are amazing and really go the extra mile to take care of you. The food is excellent and the chef made sure that any dietary requirements were met. If there was something I didn't particularly like, he would offer an alternative."

R S
carehome.co.uk rating: 4.75 out of 5

"I am very happy with the home and the staff, Mum has excellent care and has joined in all the activities"

Jean M
carehome.co.uk rating: 5.00 out of 5

"Mam has been a resident here for two months. She has settled in quickly and this is reassuring for the family to know that she is cared for, happy and more importantly safe."

H W
carehome.co.uk rating: 5.00 out of 5

"My nan is always so happy here. The food is lovely. The entertainment is great!"

Luke R
carehome.co.uk rating: 5.00 out of 5

"It was the first time in respite for my father, he has been very happy and settled in very good and has enjoyed his stay at Barchester Llys-y-Tywysog. The staff were very friendly and helpful, nothing was too much trouble for them to do. We will definitely come back to Llys-y-Tywysog if we need to put my father in respite again."

Alison E
carehome.co.uk rating: 5.00 out of 5

"I enjoyed my visit to Llys-y-Tywysog. Would be quite happy to come again if the need arises. Plenty of activities, happy most days."

G C
carehome.co.uk rating: 4.75 out of 5

"Absolutely fabulous home! Really friendly and welcoming staff, very clean and tidy. Staff have been so helpful and very approachable. I would highly recommend any family to use this home. My friend is so happy!"

Adam S
carehome.co.uk rating: 4.17 out of 5

"All staff, without exception, are friendly, industrious and caring. One staff member stayed with my mother for a number of hours after their shift ended - following a fall. Excellent activities and well run in all departments."

John B
carehome.co.uk rating: 4.75 out of 5

"My grandparents came here in June and within 5 months of being here, they've really changed and got a lot fitter. It feels like a 5-star hotel, all the staff are amazing and caring to the residents."

Meghan B
carehome.co.uk rating: 5.00 out of 5

"My sister and brother-in-law have been living here for the past 5 months and I couldn't praise this care home enough. Staff are very caring and any problems can be discussed, no problems. The staff are amazing from the manager to all nursing and care staff. It has been the best decision for both of them and they are very happy living here which gives the rest of the family peace of mind."

Heulwen M
carehome.co.uk rating: 5.00 out of 5

"The care provided by the staff has been excellent, displaying sympathy and understanding of my wife's condition. Meals and snacks are plentiful and tasty, first-rate cuisine. We highly recommend this home."

Warren J
carehome.co.uk rating: 4.91 out of 5

"My aunt celebrated her birthday on 17th November with residents and on her actual birthday on 18th November with her family in the home. The staff have been excellent, worked so hard with good humour. The food provided was of a very good standard, carried and beautifully presented. You made her 100th birthday such a memorable one."

J G
carehome.co.uk rating: 5.00 out of 5

"My mother was staying with you for respite care over two weeks in November 2023. She was a little more than unsure of going prior to arrival but due to the reception and warmth of care she received from all the staff at Llys-y-Tywysog and the standards in all areas, she left grieving at the fact she was and has utterly missed you all since and requested to return. Thank you so much for it all!"

A O
carehome.co.uk rating: 5.00 out of 5

"Lovely welcome from staff, excellent facilities. Always nice to attend a nursing home that has welcoming staff and nice facilities. Residents all seem happy in the home. Staff very attentive to residents."

Lee T
carehome.co.uk rating: 4.08 out of 5

"My dad had a week's respite with Barchester. Dad is a quiet person, due to having strokes, but was treated with respect and all his needs were met. Staff were wonderful with my dad. Would highly recommend Llys-y-Tywysog."

P C
carehome.co.uk rating: 5.00 out of 5

"My grandfather stayed for respite. He really enjoyed his stay. The staff were fantastic and the food was lovely."

Ellie C
carehome.co.uk rating: 5.00 out of 5

"My husband had a respite stay at Barchester Llys-y-Tywysog recently and nothing was too much trouble for all staff. Meals were prepared for him and taken to his room as he prefers to have it there, and staff were accommodating to anything. The welcome at Llys was warm and so friendly. I would definitely be happy to leave him again."

Dorothy W
carehome.co.uk rating: 5.00 out of 5

"My mother in law was made to feel very welcome during her short stay at Barchester Llys-y-Tywysog. All the staff were friendly, kind and caring towards her and she enjoyed her stay very much."

P G
carehome.co.uk rating: 5.00 out of 5

"I feel more than happy with this lovely home and that my brother is being look after with great care. The management and staff are first-class, caring and very friendly."

Cynthia M
carehome.co.uk rating: 5.00 out of 5

"My mum came to Barchester Llys-y-Tywysog for respite care. The care she has received has been outstanding. Mum was taken ill while at the home and all the staff looked after her with dignity and compassion. They also cared for me to and reassured me. I cannot thank the staff enough. Mum's getting better thankfully. Mum was very nervous before she arrived at the home but soon she settled in and made friends. She will definitely be happy to visit again. Thank you."

Kim M
carehome.co.uk rating: 5.00 out of 5

"My cousin is a permanent resident here, she has a lovely warm cosy room which she enjoys spending her time in watching TV. She enjoys her food here and is always clean and dressed lovely. She has her own home comforts what she wanted from home and says the carers are very good, also the senior manager."

Ruth R
carehome.co.uk rating: 4.83 out of 5

"Mum had a lovely day. I was nervous leaving her - but my nerves completely disappeared when I picked Mum up as she thoroughly enjoyed the day. Thank you for the warm welcome."

Carol E
carehome.co.uk rating: 5.00 out of 5

"Family birthday celebration in upstairs lounge. Room excellent for family gatherings. Buffet was excellent with plenty of choices - fresh tea and coffee, sandwiches etc. Thank you to the coordinator for helping set up the day. Thank you to everyone for making my mother's 90th birthday an extra special day."

M L
carehome.co.uk rating: 5.00 out of 5

"The activities coordinator at Barchester Llys-y-Tywysog was fantastic in arranging a 90th birthday party for a family member. The food was of a very high quality and delivered to the lounge in perfect time. Nothing was too much to ask. Thank you."

Sarah L
carehome.co.uk rating: 5.00 out of 5

"Thoroughly enjoyable afternoon spent celebrating my mother-in-law's 90th birthday. We had a lovely party with a buffet provided by the home. The food was excellent, very fresh and a good variety of platters. Plenty of tea and coffee. The activities coordinator is so helpful and cares deeply for the residents. Nothing is too much trouble."

M L
carehome.co.uk rating: 5.00 out of 5

"My mother has enjoyed her time at Barchester Llys-y-Tywysog. It gives me great peace of mind that she will be well cared for when I next go away. Thank you very much to all the staff."

R G
carehome.co.uk rating: 5.00 out of 5

"I have found staff to be very caring, professional and helpful. Plenty of activities going on for residents and encouragement to join in. Food choice is excellent. All areas are clean and families encouraged to participate."

Carole B
carehome.co.uk rating: 5.00 out of 5

"During a very trying time, the management and staff of Barchester Llys-y-Tywysog have been amazing. The care and support they have provided to not only my mother but me as well has been exceptional. The facilities have been wonderful and the place is amazing. So, thank you all for the wonderful service you are providing."

Deborah W
carehome.co.uk rating: 5.00 out of 5

"Getting Dad transferred from hospital to the home was not without its issues. All caused by the incompetency of the staff at hospital and their "ignorance" of social and healthcare differences (complaint regarding such ongoing). The management and staff at the home gave excellent support to both Mum (also a resident) and Dad. They also supported me during this time and the transition. Dad has settled well. The care is exceptional. Staff and management are approachable, professional and go above and beyond. The home provides a stimulating range of activities and care. Excellent."

C P
carehome.co.uk rating: 4.83 out of 5

"Lovely friendly home. Very clean. Lovely food. The carers all take time to care for the residents. Very pleased with the home."

Geoffrey P
carehome.co.uk rating: 4.83 out of 5

"My mother originally came for some respite care which then changed to possible permanent care. The support from the staff and management team has been excellent. They have supported me in dealing with all healthcare professionals through what has been a very stressful and emotional time. The team always go above and beyond to support my mother and me. I would recommend this home, as it is outstanding."

Kath T
carehome.co.uk rating: 5.00 out of 5

"Excellent experience. My mother has been well looked after and enjoyed her respite stay."

S P
carehome.co.uk rating: 5.00 out of 5

"This was Mum's first stay for respite. We had a lovely welcome, all staff very friendly, put our minds at ease as we were quite nervous leaving her. She was well looked after and she said all meals were great. We would definitely recommend Barchester Llys-y-Tywysog and hopefully, Mum can stay there again this year. Many thanks."

M H
carehome.co.uk rating: 5.00 out of 5

"My gran is very happy here now since moving into Barchester Llys-y-Tywysog for respite initially. It is comforting to know that she is safe and we as a family are happier that she is now more fulfilled."

L T
carehome.co.uk rating: 5.00 out of 5