Reviews for Lynde House Care Home

"The care team always impress me. Caring, hardworking and good natured. Not only those who look after my wife daily but those behind the scenes, cooking, cleaning, entertaining etc."

J Y
carehome.co.uk rating: 3.67 out of 5

"The care team always impress me. Caring, hardworking and good natured. Not only those who look after my wife daily but those behind the scenes, cooking, cleaning, entertaining etc."

J Y
carehome.co.uk rating: 3.67 out of 5

"I was sent to Lynde House having been at the hospital (the tab is picked up by the hospital). I am a vegetarian hence the food comment; the food, varied. My experience at Lynde House was good, sometimes were short staffed which led to the red button not being answered promptly. I am 65 which meant that the residents were a lot older."

A D
carehome.co.uk rating: 4.67 out of 5

"Very happy. Staff are very nice and caring."

M C
carehome.co.uk rating: 5.00 out of 5

"The support system is good. Surprised no basic medicines for wounds/cuts etc kept eg no cotton wool. General feeling of care helps homeless."

C O
carehome.co.uk rating: 4.00 out of 5

"Barchester Lynde House Care Home is very good and well looked after."

Roy C
carehome.co.uk rating: 5.00 out of 5

"Happy! Staff are friendly and very helpful in every way."

Colleen B
carehome.co.uk rating: 4.42 out of 5

"Quite happy with home and treatment, but sometimes it takes a while to be attended to."

Anthony M
carehome.co.uk rating: 3.75 out of 5

"Treated with respect and tenderness, most of the staff stop to say a few words when they pass you. They ask after your family etc. Also if you want to be left alone to sleep etc they will leave you. The home and gardens are beautiful and are spotlessly clean and are never made to feel you are a nuisance."

Eileen A
carehome.co.uk rating: 5.00 out of 5

"I am very happy here. The staff are all very attentive."

Cynthia H
carehome.co.uk rating: 5.00 out of 5

"The staff at Lynde House are extremely conscientious and professional. I have found nothing to criticise regarding my treatment whilst here."

M M
carehome.co.uk rating: 5.00 out of 5

"I am really happy. Everyone is so kind to me. Where I am staying is so comfortable and restful. Also, good food and staff."

P A
carehome.co.uk rating: 5.00 out of 5

"My husband was made to feel safe and well cared for, following a stay in hospital which had made it impossible for me to care for him at home. Throughout his stay, the care and reassurance he has been offered during the lockdown and the cheerful commitment of staff to the residents have helped so much in making our enforced separation during lockdown bearable for both of us and the whole family. Access to the lovely garden and help with IT support to keep him connected with friends and family have been much appreciated. He is still not too keen on scrabble but the staff have done their utmost to keep residents entertained without the usual support network of outside help. We both look forward to seeing more of one another and an opportunity for me to get to know the staff now that visiting is allowed again."

Jo O
carehome.co.uk rating: 3.92 out of 5

"I live in Scotland so am unable to visit my mother, who has lived in Lynde House for three years, as frequently as I would like, and obviously during Lockdown not at all. It is therefore extremely important that I have confidence in the care my mother receives, and I have never had any concerns about this, particularly as she has become more frail and needs help with all her daily care. During lockdown the staff have worked really hard to facilitate contact via Skype and to keep me informed of my mother's health. In 'normal' times I have been happy with the level of care my mother has received, including the excellent food, the large number of different activities, the pleasant environment and the commitment of the staff group. Sometimes in the past it has been difficult to maintain communication with the home, but this has definitely improved recently."

Sheila L
carehome.co.uk rating: 4.25 out of 5

"My dad was sent to Barchester Lynde House by the NHS as he was in hospital at the time of the COVID-19 pandemic. During his time in the nursing home he has been so well looked after and will be sad to see him leave as I've not worried one bit as I know that he has been looked after so well. My dad has been bed-bound and not been out of bed for 9months till he went to this home, I could go on and on and praise this home. From our family we thank you!"

Wayne H
carehome.co.uk rating: 4.08 out of 5

"My mother has been at Lynde House for over 18 months now. During that time she has deteriorated considerably. I have been impressed with the way her needs have been met as this has been happening. The management team at Lynde is impressive. They have worked together so well during this very difficult and demanding time. They have created a very strong team of people in every sector from the senior nurses, nurses, carers, hospitality, activity staff, kitchen staff and cleaners. The atmosphere has always been upbeat and positive in the past and I’m sure that has continued over the last few months. The residents are treated with dignity and respect and, in the case of my mother, with affection too. I’ve also been impressed with the way I’ve been treated. All my worries and concerns were listened to and taken seriously. When I needed help and support it was there for me. I’d have no hesitation in recommending Lynde House to anyone."

Carol H
carehome.co.uk rating: 4.83 out of 5

"My husband entered Lynde House in very poor health. Now six months on, after being cared for by nurses and carers and eating good food he is now in very good health. He has settled in and is contented with his daily life."

Audrey C
carehome.co.uk rating: 4.50 out of 5

"The management of Lynde House is first-class. The manager of the care home is a special manager. It's important to recognise the difference that individuals make and the senior staff at Lynde make a huge difference. I am sure that the company has very well designed procedures, systems and staff grades in place - it always relies upon individuals to operate these in an efficient, and a human way. Barchester are lucky to have this home's manager and her team then. The home has been safe, happy and caring during an extraordinarily testing period and I have been happy to have my mum in there. Lynde House provides the care you hope your mum would get. I am sure that the morale of staff and treatment of staff must play a pivotal role in all this."

Joe A
carehome.co.uk rating: 4.58 out of 5

"I cannot fault anything. Everybody "all staff" has been more than helpful. Nothing has been too much trouble. Must not forget paper person and cleaners. Re respite care. I was brought here from the hospital on April 5rth to recover from a broken ankle."

J F
carehome.co.uk rating: 5.00 out of 5

"An outstanding care home, in my opinion, with wonderfully caring staff throughout, from ancillary staff to the Manager. My brother was very swiftly assessed in hospital and rapidly admitted to a lovely, bright room. The level of care he received in the last two weeks of his life was also outstanding. The nursing and care staff were unfailingly kind and compassionate and always responsive to his needs. This kindness was also extended to his family by all the staff. We can not thank them enough. The menus offered were lovely and of high quality. The whole home is beautifully clean and well decorated with lovely grounds. To find such a home where all the staff demonstrate such a caring ethos is indeed unusual."

Kevin S
carehome.co.uk rating: 5.00 out of 5

"All the staff are friendly and helpful and nothing is too much trouble. High level of nursing care accompanied by efficient personal care (important when you are no longer mobile), excellent home cooking (all meals freshly prepared) and regular live entertainment and activities. My mother is very happy here."

N E
carehome.co.uk rating: 5.00 out of 5

"Clean, beautifully appointed, elegant home in tranquil surroundings, like a hotel! Staff are wonderful, caring, friendly and treat my mother with dignity and kindness. Only criticism is that sometimes it seems short-staffed considering the expense (hence lower value for money rating). Good range of entertainment on offer too. But overall care is very good."

V P
carehome.co.uk rating: 4.50 out of 5

"My mother was well cared for in the seven-plus years she was here. She was treated with dignity and has good personal care. I became involved in the home by coming around with a shopping trolley for the residents and I am still coming many years after my Mother-in-Laws death in 2008."

E A
carehome.co.uk rating: 4.92 out of 5

"There is a need for modernisation of record-keeping to enable staff to spend less time with paperwork and improve overall quality/consistency i.e. use of computer-based records which can be accessed by relatives. Would love to be able to access a portal providing day to day information, photos etc. Lovely caring staff who know my mother very well."

Claire M
carehome.co.uk rating: 4.00 out of 5

"During the four weeks my husband has spent at Lynde House, we have been very satisfied with the level of care, the catering and the activities. We would certainly recommend it to friends requiring similar care."

Maureen C
carehome.co.uk rating: 4.55 out of 5

"A first class care home. Our friend is receiving excellent care and attention. She has settled down here very well and enjoys the wide range of activities on offer. The staff here are very welcoming and treat us as friends. Our friend's room is well equipped and has a view over the garden. It is light and airy."

H T
carehome.co.uk rating: 5.00 out of 5

"I stayed here for 3 weeks following a hip replacement operation. I received good care to enable me to go home and lead an independent life afterwards. I found the staff to be extremely pleasant and helpful, although they were short-staffed and I received less help in the evenings than I had expected. The senior staff were professional and you could talk to them. I did not join in many activities because of a bad cough which held me back."

U P
carehome.co.uk rating: 3.80 out of 5

"The Lynde House took great care of my father after a severely debilitating stroke that left him bed-bound and nil by mouth. Their care meant he lived for 4 more years in comfort and without pain. The care staff were wonderful in their care and concern for him and most pleasingly, the home does not use temporary nurses, which always means a good relationship develop between staff, patient and family. At the end, they were kind to us and dad passed away peacefully without pain."

R M
carehome.co.uk rating: 4.83 out of 5

"Lynde House was a good place and a good experience for my husband. The location of the home is lovely next to the Thames-sea. Nice place to go for walks. The home is relatively small, so getting to know management and staff (both great) is easy and there seems to be a good rapport between the two. The rooms are small, so we moved my husband to a place with a separate bedroom and sitting room. Some concerns were: occasional slow response time to the call button. Food was just ok at best. The garden maintenance could be better especially in the rear around the rooms. Overall, Lynde is to be congratulated for a difficult job done very well."

H P
carehome.co.uk rating: 4.00 out of 5

"I chose Lynde House because of the location, close to Richmond and the river. It is also a modern purpose-built care home with its own grounds and a lovely garden with easy access. The food was to a high standard with two dining areas. It was a big advantage having dedicated nursing staff as well as day care staff."

C S
carehome.co.uk rating: 4.17 out of 5

"My mother's last few weeks were dealt with great care and empathy. The staff could not have done more to make Mum comfortable and stress-free. They also kept us informed of what was happening. I cannot praise the staff enough. The home is lovely - we loved sitting in the garden with our tea and cake!"

P E
carehome.co.uk rating: 4.92 out of 5

"Lynde House provided exemplary care for my mother who suffered from palliative Parkinson's. In the last days/weeks, they couldn't do enough to help both myself and my mother. In a small way, we have grieved the loss of our Lynde House family since Mum's passing."

S S
carehome.co.uk rating: 5.00 out of 5

"Mum had been in the home for nearly 2 years before she passed away. During that time she was treated with kindness and respect. She felt very safe there and nothing was too much trouble to make her day to day life enjoyable. During the last month of her life, the staff couldn't have done more to make her comfortable and see to all her needs. They were also a great support to me and my family. I cannot thank them enough. This is what a nursing home should be like."

Julia B
carehome.co.uk rating: 4.92 out of 5

"My husband has severe Alzheimers, diagnosed in 2002. He can be difficult sometimes as he does not understand what staff are doing when they are caring for him. All members of staff are very kind, speak to him very kindly and treat him gently. He will have been in there 4 years in August. I am delighted to say we are both very lucky to have discovered Lynde House. We could not have received better care anywhere else."

I L
carehome.co.uk rating: 4.58 out of 5

"The care and facilities are the finest I have come across. Superb. Staff, caring and efficient. Management, superb. My wife has not wanted for anything. I am relaxed that Lynde House is getting her everything she needs."

Peter R
carehome.co.uk rating: 5.00 out of 5

"My mum is receiving outstanding care at Lynde House. The staff are incredibly supportive and friendly. It is a big step putting a loved one into care. The environment at Lynde House has made this so much easier for me and my mum. I would not hesitate to recommend Lynde House."

Jenny W
carehome.co.uk rating: 5.00 out of 5

"I went to St Pauls Cathedral for the Cecelia Festival and then to lunch. It was amazing and so beautiful. I hope I am asked to go again."

P K
carehome.co.uk rating: 5.00 out of 5

"Lynde House looked after my wife who died in the home. All of the staff treated her with loving care and did everything possible to make her as comfortable as possible. They were also very kind and considerate towards me, her husband. I have nothing but praise for the staff who cared for her."

Christopher H
carehome.co.uk rating: 5.00 out of 5

"My mother lived at Lynde House for the last 8 months of her life. She had stayed there before for short periods of convalescence/respite and had been happy. Her final stay started as respite following a spell in hospital, but she later decided that she wanted to move in permanently. She always felt well cared for and looked after. She particularly liked the food! The staff were professional but friendly and genuinely caring. As my mother became frailer, the staff adapted their care to her needs. They were assiduous in keeping me informed about her health. I wouldn't hesitate to recommend Lynde House to anyone with a family member who needs full-time care."

Su B
carehome.co.uk rating: 4.08 out of 5

"Overall, my stay was pleasant, however, I was not made aware of some of the services provided or indeed whether I used them or not they had to be paid for."

Valerie A
carehome.co.uk rating: 4.00 out of 5

"I wanted to come to Barchester Lynde House Care Home for Christmas but wanted to be independent with care. I was comfortable in a first-floor room. We were fed and some entertainment was available. Staff were professional and not intrusive. Staff behaved professionally. I was treated as a guest. Food was fairly standard and acceptable. Staff behaved respectfully to me with care. I liked being there."

Evelyn T
carehome.co.uk rating: 3.50 out of 5

"My elderly cousin is approaching her 90th birthday - but she knows nothing of this; we her relatives try to humour her, try to visit her, try to respect her dignity - which she not longer has much awareness of. She spends her life in another world/another time - walking home from school school perhaps? Waiting for her mother to come. She has been voluntarily bed-bound for the last 2 years - she refuses all attempts to help her get up. It is so sad. But I amazed at the care taken of her: she has no bed sores, her skin is clean and she smells fresh. Her bed is frequently changed. Her nurses and carers are so kind and gentle. They are amazing!"

T M
carehome.co.uk rating: 5.00 out of 5

"Lynde House is a tidy and generally well-managed care home. It's staff are pretty much all overseas citizens who have acceptable levels of English. My mother received a good standard of care and staff are friendly and meet many of her needs. I often need to make minor complaints about the level of tidiness of her room. For example; clothes are left out, put away carelessly and dead flowers are left - so I need to throw them away. It is expensive and I expect high standards from this care home."

T H
carehome.co.uk rating: 3.58 out of 5

"My husband has just passed away on 21/11/16. He had been a resident at Lynde House for 18 months. I cannot recommend highly enough the excellent care he received from all the care staff. I visited him virtually every day and I also was treated with superb care and respect, in fact, I felt like all the care staff were like a family towards me."

Carol B
carehome.co.uk rating: 5.00 out of 5

"My mother recently passed away in Barchester Lynde House where she has been a resident for 6 years becoming more and more debilitated by dementia. During this time mum was treated with respect and dignity, no more so than during the last few days of her life."

Jo M
carehome.co.uk rating: 4.83 out of 5

"I came here with my husband in June 2013. He was very ill and died soon after. I feel safe and comfortable and lucky to be there. I like the food here too. The staff are very kind and the weekly diary of activities is also interesting."

Christine F
carehome.co.uk rating: 4.00 out of 5

"I am sole carer for my disabled wife, so when I was scheduled for a hip replacement, I sent her to Lynde House and joined her there for 11 days (she was there for 17 days). When I need a "relief break" of a week or two, I will definitely send her back to Lynde House."

Roger D
carehome.co.uk rating: 4.89 out of 5

"My mother has been a resident since January 2016. On the whole, we have been very pleased with the care she receives. There have been times when there doesn't seem to have been enough staff on daily and she often has to wait a long time for assistance when she has rung her bell. This does seem to have improved just recently. We find this a very expensive care home, especially as although her room is pleasant and opens on to the garden, it is very small. The common dining rooms are spacious a nicer environment. Staff are all extremely caring but standards of room cleaning could be better."

C B
carehome.co.uk rating: 3.83 out of 5

"A very nice residence with ample space, corridors etc. Staff are very friendly, efficient and generally the establishment has a calming ambience, 'laid back' as it were."

Alan R
carehome.co.uk rating: 3.83 out of 5

"Came here to recuperate."

Rosamund M
carehome.co.uk rating: 4.08 out of 5