Reviews for The Manor Care Home

"Clean, spacious, homely spaces. Residents are treated individually and good relationships with all staff adopted. Food is delicious and hydration facilities available. The general manager is hard-working, professional, friendly, positive and exceptionally kind. Overall, wonderful home."

Jacqui L
carehome.co.uk rating: 4.58 out of 5

"Excellent home - shame about the cost. Should be free to all the mature people."

Cynthia B
carehome.co.uk rating: 4.50 out of 5

"I am still in The Manor but I have been in various caring establishments. I used to work in security."

Mark R
carehome.co.uk rating: 3.33 out of 5

"A fantastic care home in the most beautiful surroundings. The home has recently been refurbished and offers outstanding nursing care. Although the upstairs unit has not yet been decorated, it is the quality of care that is the best. The new manager is very friendly and kind and her deputy is very knowledgeable about the home. You can hear lots of laughter around the home. It's nice to see that staff treat residents as equals. My relative is so well looked after. Has recently put on weight, has plenty to do and has all her needs met. I will soon be booking my room."

Jess P
carehome.co.uk rating: 4.92 out of 5

"This care home is outstanding. The manager is wonderful and has taken such good care of me and my wife. I cannot fault her and the team. They have helped me with applications for funding and written letters, put me in touch with professionals and have always come when my wife needed them. I cannot thank them enough for their kindness. They deserve so much more recognition and I am truly grateful. They go through my wife's care with me every month and keep me updated with how she is. The manager even gave me a Birthday card and a little cake as we have no family. They truly care about everyone."

Geoffrey P
carehome.co.uk rating: 5.00 out of 5

"We are happy with the care needs and care provided. We are always happy and content when we come to visit. Carers always assist at meal times. The staff always speak to us and are always polite and professional. We are always made to feel welcome. Décor looks nice and has a homely feel."

James B
carehome.co.uk rating: 3.83 out of 5

"It's not just December, but all year round. That my wife is looked after exceptionally well at The Manor. Their love and devotion is second to none. I live 17 miles away and there is a care home in my village and other nearby, but I don't think they come close to The Manor."

Geoffrey C
carehome.co.uk rating: 3.91 out of 5

"A lovely home. The staff here are very kind and caring. They feed us well and have physio which is great, they take us out on the minibus to different places and are always doing different fun days. The manager and deputy are nice and funny. The nurses are very kind and helpful. The kitchen is good too but it's the carers who sell it for me. They look after us very well and our friends. They are always busy doing something but also always make time for us."

P R
carehome.co.uk rating: 5.00 out of 5

"The Manor is first class at the moment the carers and staff have done a great job in supporting my wife. I ask the staff every day how she is and they update me. They have done an amazing job in healing a pressure sore she has had - I am very pleased. The food I can't fault or the care - it's fantastic. I am proud to say my wife is at The Manor."

R V
carehome.co.uk rating: 4.75 out of 5

"I am very happy at Barchester The Manor Care Home, the staff are my friends."

J O
carehome.co.uk rating: 5.00 out of 5

"I love coming to Barchester The Manor Care Home. Everybody is amazing, kind and friendly. I love meeting new friends and I think everyone there has their own personality. :) 10/10."

Alison H
carehome.co.uk rating: 4.83 out of 5

"The Manor provides very comprehensive care. The staff are caring and kind, the environment internally and externally is really pleasant. I am very happy with the care and all is well."

Robin S
carehome.co.uk rating: 4.92 out of 5

"I am very happy with The Manor Care Home for my mother. Helpful and caring staff, lovely location and surrounding, ensuite rooms - good size. My mum has been here for 5 years and she is happy. Her health needs have always been helped and met. Good food. My mother is very happy here. She is bed ridden but enjoys the happy and friendly environment."

Sue T
carehome.co.uk rating: 4.83 out of 5

"Furniture and fittings are like those of a luxury hotel. The staff are caring and friendly. I was taken to the dentist by my carer in my electric wheelchair in the homes fully equipped wheelchair bus. The availability of a cheerful full-time physio is a bonus."

Peter R
carehome.co.uk rating: 4.25 out of 5

"Having been some three months at The Manor Care Home, I am very pleased to write in appreciation of everything I have experienced. Individual accommodation is well appointed and maintained. Public areas are attractively furnished and decorated. The highest standards of cleanliness apply throughout. Personal laundering is efficient and of very high quality. Varied and carefully chosen menus are well prepared and presented. Personal choices can usually be met if a menu really does not appeal. All staff consistently show thoughtful care, friendly courtesy and great patience and good humour with residents often suffering serious physical or mental failure. I can think of no occasion when some complaint has been justified. The Manor Care Home is to be very strongly recommended."

J S
carehome.co.uk rating: 4.92 out of 5

"Very warm and comfortable facilities with friendly staff. Well and truly looking after my grandma."

Alex F
carehome.co.uk rating: 5.00 out of 5

"Having visited many care homes where family were residents. The manor is by far the best in so many ways. The ambience, the care, the staff, personal attention, medical attention and communication. My cousin suffered from Huntington's Disease and as he deteriorated his care never diminished. Well done and keep up your standards and amazing work."

V H
carehome.co.uk rating: 4.83 out of 5

"An amazing care home in such a lovely setting! The care here is outstanding and I would highly recommend to anyone. Staff are lovely and very attentive. Clean and tidy. The resident I am connected to could not be happier with where they are."

Courtney A
carehome.co.uk rating: 4.67 out of 5

"The hardest decision of my life to entrust my husband to others' care but in the brief period he has been in The Manor it has proved to be the wisest move for him and he is so loved by all the staff and everyone involved in the nursing home. I would not hesitate to advise anyone unsure about their loved ones to please be reassured they will be taken great care of and be as happy as my husband."

Ann M
carehome.co.uk rating: 5.00 out of 5

"From initial assessment to admittance, management and staff have been helpful and communicative as well as empathetic. Both nursing staff and carers are always cheerful and chatty and make a difficult situation much more bearable. Would highly recommend."

Sarah S
carehome.co.uk rating: 5.00 out of 5

"A fantastic care home that offers excellent care and facilities in beautiful surroundings. Nothing too much to ask for and the Manager is always available and understanding to our needs and wishes. I highly recommend."

S R J
carehome.co.uk rating: 4.83 out of 5

"On the many occasions that I visit with my grandmother, her friend who lives at the manor, I have been impressed with the staff and care she receives. Nothing is too much and I can only applaud all that is done for her. She has a happy life at the manor and enjoys the company that she gets there from staff and other residents."

Eleanor H
carehome.co.uk rating: 5.00 out of 5

"Lovely atmosphere, clean, friendly people and rooms very nice. Residents seem happy to be here."

Paula K
carehome.co.uk rating: 4.64 out of 5

"Come as often as possible, very friendly staff and lovely and clean and residents seem very happy."

Doreen K
carehome.co.uk rating: 4.58 out of 5

"This is my third annual respite stay while my wife (and carer) takes a holiday with other family members. By using the Barchester Group, I have flexibility on where to stay but The Manor suits me fine. Resources are sometimes stretched but this is true of most - if not all - care homes. I am pleased to see the same personnel year-on-year who make me very welcome."

L F
carehome.co.uk rating: 3.83 out of 5

"My Uncle arrived at The Manor Care Home only a week ago and I have found all the staff very supportive and caring. The home is very comfortable, warm and welcoming. The food (so my Uncle says) is excellent. I think the physio is outstanding and I really believe they will do the very best for my Uncle and get him mobile soon, which is his mission."

L H
carehome.co.uk rating: 4.33 out of 5

"By my relevant options below I can't think of much more to say only it is second to none. Thank you."

Brian John H
carehome.co.uk rating: 4.83 out of 5

"My brother is happy and settled here. The carers so an excellent job and the food is delicious."

Karen H
carehome.co.uk rating: 4.92 out of 5

"A full care service is provided which does its very best to meet the needs, quite demanding needs, of my sister."

D D
carehome.co.uk rating: 4.25 out of 5

"My parents, in their nineties, do not seem to want to mix, which is proving a bit of a problem. I feel staff are doing their best without much cooperation from my parents. Medical staff, I find very helpful but overall not enough staff in any department."

Neil S
carehome.co.uk rating: 3.33 out of 5

"In need of updating. Call buttons are like bricks and no call button in the bathroom. Bathroom in need of modernisation as no commode access to the loo is possible. Services of a dietician would be helpful. Some members of staff are caring but for respite, training is needed for nursing care of some patrons. Generally in need of overhauling and updating. Disappointing."

V O
carehome.co.uk rating: 2.36 out of 5

"I am very happy and contented here (once a month). I need my hair washed in bed. I can't get out of bed. I only want very small meals. I need my fingernails cut (once a month). My hair is not combed every day. I would like it done. I am happy with most things but there does not seem to be as many staff as there used to be so not so many to do the extra things."

Heather S
carehome.co.uk rating: 4.42 out of 5

"In the 12 weeks since my mother was admitted the improvement in her physical and mental health has been beyond my expectation. Although her dementia will only get worse, she is generally more content and in particular, I am delighted that she gets enjoyment from her physical exercise (albeit very limited)."

Edward
carehome.co.uk rating: 4.25 out of 5

"In the short time, my Mother has been a resident at The Manor Care Home we have been extremely impressed by the friendliness, medical care and professionalism shown by all members of staff. The fact that she settled in so quickly and happily was due to the warm welcome we were all given on her arrival. Her room on the ground floor overlooking the garden is ideal, as due to her condition she spends much of the time sitting in her chair watching the birds and squirrels. The food seems varied and nutritious, and there is the opportunity to tweak the menu if desired. The various communal areas are light and bright offering alternative places to sit whilst visiting. During the Coronavirus lockdown, the staff have gone out of their way to set up video call opportunities when visiting has not been possible, for which we have been hugely grateful."

Fran S
carehome.co.uk rating: 4.92 out of 5

"My husband has been in The Manor Care Home for a year and a half, and I have found that the carers are really attentive and try very hard to accommodate my husband as much as they are able. Whenever I have asked for anything for my husband, they pull out all the stops to help. They not only care for him but also listen to my concerns and comfort me too. I would recommend this care home to anyone who is thinking of which care home to chose for their loved one. Also in these trying times of the COVID-19 pandemic, they have arranged for me to video call my husband regularly to try and keep that very important social contact, which is so valuable for his wellbeing. Thank you."

Jane M
carehome.co.uk rating: 4.25 out of 5

"I have lived here nearly two years now and the staff here are very friendly and helpful I couldn’t be without them. I think they are a lovely team. I’ve got a really nice room, I feel comfortable living here."

Jean K
carehome.co.uk rating: 4.50 out of 5

"I have lived here for 7 years and the staff we have here are exceptional and they always go out of their way for you and they are a very good team. It's great to have an in house physio here and they help you out whenever you need it. During this period due to the virus, the staff have gone out of their way to keep me smiling whether it is coming into my room for a chat and the occasional manicure or taking me out into the gardens for a gin and tonic."

Angela D
carehome.co.uk rating: 4.33 out of 5

"I can not recommend all the staff highly enough everyone has shown great care compassion and love to my wife. She is very happy with her surroundings and company. The food and dining facilities are excellent. My wife was a keen gardener and she is encouraged to take part in gardening activities. Every member of staff is helpful and friendly."

Nick O
carehome.co.uk rating: 4.75 out of 5

"My husband has been a resident of The Manor Care Home since December 2019. During that time he has been looked after with dignity, respect, humour and loving care. He is extremely happy there, enjoys bantering with the staff, every one of which has a ready smile and unending patience. Covid-19 has brought untold stress to everyone but my stress level has been greatly reduced knowing that my husband is comfortable and happy."

Liz
carehome.co.uk rating: 4.83 out of 5

"My mum has been a resident at the Manor Care Home since 2011. The care and attention she has received there has continually been first class. The staff are kind, take their time and look after Mum's every need with not only complete professionalism but with empathy and compassion and alter her care as any changes have occurred with Mum so she always has the best attention. I would not hesitate to recommend the Manor Care Home to anyone considering this. I have been visiting here for a long time and the staff are always lovely, friendly and willing to help with anything you need to know or even just for a chat, from the moment you step inside the home. I have always had complete peace of mind, faith and trust in the home and the people who work in there, knowing my mum is in the very best place she could be to be given the attention and complete care she needs."

Bev C
carehome.co.uk rating: 5.00 out of 5

"My brother has been a resident at The Manor for more than two years. He has received a high standard of care, consideration and courtesy from the care staff, catering staff, entertainment staff and others. He has had physiotherapy on occasions. Every time I am able to visit, I am greeted with friendly recognition. My spaniel is allowed in too and is a great favourite! There is a warm and welcoming atmosphere in the home and everyone is very friendly."

Clemency F
carehome.co.uk rating: 4.25 out of 5

"My mother has been at The Manor for just over two years. She is very happy there and has a nice room with a view of the garden. The staff are all very kind and caring and will try their best always to accommodate any of my mother’s or the family’s requests. Also during this difficult time with Covid-19 my mother had her 100th birthday and we had planned a party with relatives, friends and staff but of course, this had to be postponed - the staff were amazing and made a big fuss of her on her birthday and made her feel very special. We can’t thank them enough for helping us go through this time of being unable to visit by going beyond the call of duty."

Fiona P
carehome.co.uk rating: 4.33 out of 5

"The staff at The Manor are second to none. They have looked after my father since December 2019 and the care has been impeccable and carried out with dignity for the patients. They have handled the Covid-19 crisis as well as can be expected. No request was too small or too big for any of the staff to carry out, including the general manager. Regular updates on their current situation and the activities they have managed to carry out during this difficult time have been a great solace. I would like to thank every single member of staff at The Manor for taking such great care of my dad. A special thanks goes to the manager and three members of staff who are a true credit to the place."

Briony D
carehome.co.uk rating: 4.83 out of 5

"Mum has been treated with respect and kindness the whole time and encouraged to feel at home. Nothing is ever too much trouble. Huge transition but all went smoothly. It was for respite care, 4 weeks only at this stage but the family made very welcome at all times too."

Denise F
carehome.co.uk rating: 5.00 out of 5

"I love the staff and the activities here. I like having The Manor as my home."

N S
carehome.co.uk rating: 5.00 out of 5

"My aunt moved into The Manor in March of this year. Sadly, she was only there for about three months before she died, but in this time received outstanding care in every way. All staff were kind and considerate, ensuring that she settled into her new home well. In addition to excellent nursing care all the staff carried out their roles to a high standard. They gave her time, which is so very important. Staff tailored some activities to my aunt's interests, something she appreicated. The management team developed a good relationship with myself and family members, kept us informed, listed and gave sound advice."

Derek C
carehome.co.uk rating: 5.00 out of 5

"My husband spent two and a half years here and was very well looked after by the very caring carers and nursing staff. Occasionally the night nurses (usually agency) were not so caring."

Mary G
carehome.co.uk rating: 4.58 out of 5

"Following a fall and broken hip, I stayed at The Manor for two and a half weeks. My family and I have really appreciated the wonderful care and service shown by all staff in all departments. Everyone was kind, and welcoming and nothing was too much trouble. Professionalism with a human face! Thank you so much."

Alan W
carehome.co.uk rating: 4.17 out of 5

"All the staff without exception are happy, caring and cheerful. More like staying in a 5-star hotel. I could really get to love this life. The food is wonderful, and the chef and staff working under extreme difficulties still manage to turn out 1st class meals, I can't praise everyone enough. The laundry, cleaners and carers, nothing is too much trouble. I wish I could stay, thank you so much to everyone."

M A
carehome.co.uk rating: 5.00 out of 5

"Dad has been in for a two-week respite break while we went on holiday. He has had a great time and every time we have phoned he has told us how well he is being looked after. He has enjoyed it so much and been made to feel so welcome that he has already said he would like to come back! He has said all the staff are so kind. Thank you all."

Jenny P
carehome.co.uk rating: 4.92 out of 5