Reviews for Overslade House Care Home

"My mum came to Barchester Overslade House Care Home - my home of choice - from an atrocious social services placement. Mum arrived malnourished and broken in spirit. By day 2 in Overslade, she was engaging, happier, well cared for and safe. 4 weeks in, and she is really happy and settled, she enjoys the food, loves the staff and even joins in with activities - all a remarkable change and due to the staff in the home and how lovely the surroundings are. Thank you to the managers and the lovely carers, you have transformed my mum."

J P
carehome.co.uk rating: 4.92 out of 5

"My mum came to Barchester Overslade House Care Home - my home of choice - from an atrocious social services placement. Mum arrived malnourished and broken in spirit. By day 2 in Overslade, she was engaging, happier, well cared for and safe. 4 weeks in, and she is really happy and settled, she enjoys the food, loves the staff and even joins in with activities - all a remarkable change and due to the staff in the home and how lovely the surroundings are. Thank you to the managers and the lovely carers, you have transformed my mum."

J P
carehome.co.uk rating: 4.92 out of 5

"I am very happy with the service. The staff are wonderful and always polite."

P F
carehome.co.uk rating: 5.00 out of 5

"I am very happy in Barchester Overslade House Care Home."

Peter W
carehome.co.uk rating: 5.00 out of 5

"Very happy in Barchester Overslade House Care Home."

Noel T
carehome.co.uk rating: 5.00 out of 5

"I am very happy with the service. The staff are wonderful and always polite."

P F
carehome.co.uk rating: 5.00 out of 5

"I am very happy in Barchester Overslade House Care Home."

Peter W
carehome.co.uk rating: 5.00 out of 5

"Very happy in Barchester Overslade House Care Home."

Noel T
carehome.co.uk rating: 5.00 out of 5

"I cannot praise the nurses, carers and other staff highly enough. They have a caring, thoughtful and tender approach to looking after residents. I am so grateful that they were able to support Mum right to the end. I would recommend Barchester Overslade House Care Home to anyone looking to have their loved one looked after well and treated with kindness and dignity. As well as the chance to have fun."

Jill D
carehome.co.uk rating: 4.58 out of 5

"I cannot praise the nurses, carers and other staff highly enough. They have a caring, thoughtful and tender approach to looking after residents. I am so grateful that they were able to support Mum right to the end. I would recommend Barchester Overslade House Care Home to anyone looking to have their loved one looked after well and treated with kindness and dignity. As well as the chance to have fun."

Jill D
carehome.co.uk rating: 4.58 out of 5

"All the staff, carers, administration, reception, cleaners, laundry, kitchen, manager, nurses they all have been most helpful in my recovery which is continuing. They make me feel at home."

D F
carehome.co.uk rating: 5.00 out of 5

"Everything is excellent with the care, and the staff are looking after us all."

L L
carehome.co.uk rating: 5.00 out of 5

"In my position of Chaplain, I meet and visit many of the residents in the home. I also meet many family members and staff. Residents and families seem to be quite pleased with the care they receive and I personally find the staff very helpful."

P G
carehome.co.uk rating: 4.29 out of 5

"We are very pleased with the care and friendly welcome from everyone at the home. Any requests that we have made have been fulfilled. Our resident is very happy here, feels safe and well looked after."

E C
carehome.co.uk rating: 4.25 out of 5

"I cannot fault the service we have been given for over 2 1/2 years."

Veronica L
carehome.co.uk rating: 5.00 out of 5

"I have been very pleased with the care my husband has been having at Overslade House and would recommend it to anyone."

Jean T
carehome.co.uk rating: 5.00 out of 5

"Everything I have observed has been very good. Staff are very understanding of dad's condition and support him with dignity."

Anthony W
carehome.co.uk rating: 4.50 out of 5

"I am absolutely happy with everything that Overslade Nursing Home provides for my daughter. My daughter is very happy and I ask her every day if she is happy. I am very happy as well with everything."

Eileen Q
carehome.co.uk rating: 5.00 out of 5

"Barchester Overslade has been an excellent home for our mum. She is very well cared for and most of the staff offer lots of care and attention. We viewed many homes before selecting Barchester Overslade for our mum and this was by far the most appropriate and professional. Nothing is too much trouble and my mum and our family are very well looked after."

Ann W
carehome.co.uk rating: 4.92 out of 5

"Lovely staff. All of them so kind to my husband and me. Everywhere is so clean. Care and support so very good."

Lynnette C
carehome.co.uk rating: 4.89 out of 5

"I am delighted with the care and professionalism shown by all of the staff at Overslade House. In addition, the home itself is quite luxurious and is kept immaculately clean. The food is also very good. My mother could not be better cared for now that she requires nursing care."

M R
carehome.co.uk rating: 4.92 out of 5

"Although my brother's stay at Overslade House was only for three days, the care he received was exceptional. As his sister, I was made very welcome - day and night. Their sympathy was heartfelt and I could not have asked for more."

Christine G
carehome.co.uk rating: 5.00 out of 5

"My mum is enjoying her time at this home. She was somewhere else but didn't like it but she likes this one. Care is good and staff are very nice. We are very happy."

J B
carehome.co.uk rating: 4.92 out of 5

"Singalong meeting with the activity leader. Great meeting."

C N K S L
carehome.co.uk rating: 4.67 out of 5

"I transferred to Overslade from hospital following surgery. Welcomed by management and staff. The care home is managed and run to the highest standards. I stayed for 2 1/2 weeks - anxious to return to my own home as soon as possible (I live in a superb retirement village). I value my independence."

Margaret G
carehome.co.uk rating: 4.83 out of 5

"My wife stayed at Overslade for one month. Words would not describe this home - a home of homes. I would recommend this home to anyone. It is the very best. I don't think they could do anything better - wonderful."

Richard H C M
carehome.co.uk rating: 5.00 out of 5

"From my first enquiry, all the staff could not have been more helpful. The care my mother received was truly wonderful and she greatly appreciated all the kindness and consideration plus the food!"

Elaine B
carehome.co.uk rating: 4.58 out of 5

"I have been to this care home quite a lot over the past 2 years. The place is clean and tidy and there is always a warm and friendly welcome and atmosphere. Staff are well organised and always happy to help. Would recommend to anyone."

Chris J
carehome.co.uk rating: 4.50 out of 5

"I would like to say, everybody I came across in the two years of visiting my dad, all were very good and professional. Very friendly, nothing was too much and made us more than welcome. I would recommend anytime."

Malcolm B
carehome.co.uk rating: 5.00 out of 5

"A wonderful home to be in. Everyone makes you feel welcome."

K F
carehome.co.uk rating: 5.00 out of 5

"I'm very happy in Overslade House the staff are wonderful."

Robert B
carehome.co.uk rating: 5.00 out of 5

"The love and friendship I have received has been outstanding. It has all been excellent."

Thomas C
carehome.co.uk rating: 5.00 out of 5

"I wanted to ensure that I posted a review of my recent experience of Overslade Care Home, Rugby, whilst my mum was a resident. My mum did not relish the thought of going into a care home for her palliative care, but agreed to do so on the basis that if she did not like it, she would then be transferred home. Within 3/4 days mum settled in very well and adjusted to the environment. The reason for this being that the home itself was lovely and very welcoming from meeting the Administrator on reception at the time, who stayed late to allow mum to be admitted. What can I say about the nursing care? Each and every one of the staff, whether it be the nursing or care staff were nothing short of amazing. They looked after my mum like one of their own and the way they spoke so gently to her, it was just so lovely. So gentle and reassuring that she was not a bother. In her final hours, they were so kind to all the family and most of all my amazing mum. Thank you isn't enough."

Lucia M
carehome.co.uk rating: 5.00 out of 5

"Staff were brilliant, he was treated with dignity and respect and care. All relatives were also looked after extremely well."

Agnes J P
carehome.co.uk rating: 5.00 out of 5

"My partner could not have better treatment than what he is getting here."

K P
carehome.co.uk rating: 5.00 out of 5

"My brother's care could not have been any better. So pleased with how he has been taken care of."

Ann H
carehome.co.uk rating: 5.00 out of 5

"Very friendly place. Brilliant staff, always ready to help the resident or their family. Excellent facilities, the gardens are beautiful and very inviting. Overall an excellent place, everyone is very caring and you feel that you are part of a big family. A place where you can leave your dearest one without worries about his health and safety."

Irene M
carehome.co.uk rating: 5.00 out of 5

"The staff and everyone are excellent, so caring."

J N
carehome.co.uk rating: 5.00 out of 5

"We were treated with such respect and kindness during the five days we were there. The staff were superb. They kept us informed and treated us with great care."

Christine J
carehome.co.uk rating: 5.00 out of 5

"Staff everyone is so kind. My husband loves all the ladies. Thank you so much for looking after him."

Marcuerite C
carehome.co.uk rating: 5.00 out of 5

"The warm welcome and full understanding my Brother and I received when we went to "check out" Overslade for our Dad who was being transferred directly from Hospital was a sign of things to come. The standards attained by Nurses, Carers, Chefs, Cleaners, Maintenance, the list goes on, can only be described as First Class led by a Management Team who obviously believe in leading by example. Despite the lovely menus, Dad doesn't have much of an appetite at the moment but Carers and Catering Staff do all they can to tempt him with offers to prepare "what do you fancy?" Mobility is a problem and whilst for the most part, he prefers his own company, now and again he fancies a change, especially to sit in the beautiful garden. Help is always on hand to enable his little trips. Our family cannot speak too highly of Overslade and its Staff. The expert, understanding, patient, kind and loving care given and shown to Dad enables us to sleep nights knowing he is safe and so very well cared for."

Angie A
carehome.co.uk rating: 4.17 out of 5

"We had to move Dad into Overslade House in an emergency when Mum was taken ill. I've got to say from the first day, everyone at the home took great care of Dad. All the staff and management are lovely, nothing is too much trouble for them. If you do have any issues with anything, you just have to speak to a member of staff and it gets resolved. All our family are pleased that Dad is happy and settled here. 'Keep up the good work.'"

Kevin M
carehome.co.uk rating: 4.67 out of 5

"I consider myself lucky to be here."

Joan B
carehome.co.uk rating: 5.00 out of 5

"The care my husband is getting is so good and all staff friendly and will do anything for him and a big support to me."

Amanda P
carehome.co.uk rating: 5.00 out of 5

"Warmly welcomed by the manager of Overslade House; I was taken through the beautiful reception area to my comfortable and very tasteful room. I had to pinch myself! My on-going care here has been ‘top notch’. The nurses dispense kindness and understanding along with my medication; the reassuring and kind care assistants provide constant help and support in all situations; the staff who maintain high standards of cleanliness do so with a smile and a cheery word; the activity organisers are caring, kind and encouraging and the chef and her team prepare a wide variety of delicious meals from a very varied menu. The first class manager and her team are warm and caring, as they maintain Gold Standard care - yet they always have time for a word of encouragement or a humorous chat. I have been so blessed by the whole ethos of Overslade House and by the commitment of all the staff who provide such wonderful around the clock care."

Susan E
carehome.co.uk rating: 5.00 out of 5

"Happy to leave my disabled husband knowing he will be safe and well looked after. Would recommend to others."

P B
carehome.co.uk rating: 4.82 out of 5

"My husband and I have been extremely pleased with the warm and friendly welcome we and my mum received from everyone at Overslade house. I feel sorry that my mum did not spend more time at Overslade House. We feel this care home is an outstanding, friendly and caring place. Thank you."

Carol F
carehome.co.uk rating: 5.00 out of 5

"My stay here has been very pleasant, made all the more so by the friendly, efficient and sympathetic staff. I could hardly have hoped for better. Thoroughly recommended."

Paul S
carehome.co.uk rating: 5.00 out of 5

"Service and care very good. Shortage of staff a problem at times. Good food."

J B
carehome.co.uk rating: 3.91 out of 5

"My dad was admitted to Overslade in December 2018, and the standard of care he's received over the last few months has been excellent. I can't find fault with a single thing but if one thing needs a mention: the staff are outstanding. They have all been kind and caring and have always been there for Dad (he said of one nurse "ever since I was admitted, she's been a real friend to me.") The management are always there to talk to us worried relatives in details about any questions we have. There's plenty of staff, and they never seem too hurried or overworked to take care of the residents; they take the time to make sure Dad has the best possible care. We've been very impressed all round, and from a relative's point of view, I can relax a little, knowing that my dad couldn't be better looked after than at Overslade."

Gareth D
carehome.co.uk rating: 4.83 out of 5