Reviews for Park View Care Home

"A very caring environment. Helpful staff, greatly assisted my recovery from medical surgery. The food was great and attention paid to resident's dietary needs. Simply the best care home I have experienced."

J W
carehome.co.uk rating: 5.00 out of 5

"Mum has been at Park View for 4 months, she previously lived alone but due to Alzheimer's needed more care than family and community care could provide. Since moving here she has thrived, the whole team is fantastic and the care she receives is first-class. I cannot think of any negatives or improvements required. The staff are so professional and meet all Mum's needs in care, safety, welfare and wellbeing. It's a happy place and a lovely environment."

Terri C
carehome.co.uk rating: 5.00 out of 5

"I wasn't able to view the care home prior to my father taking residence due to Covid but from the time he entered to the time he passed away Park View was absolutely excellent in all aspects of his stay. I cannot praise everybody at the home enough. You are all angels and I thank you."

Joanne M
carehome.co.uk rating: 4.58 out of 5

"Completely satisfied with the care provided."

Micheal K
carehome.co.uk rating: 4.08 out of 5

"Best nursing home, the staff are amazing and very supportive. I was happy to see my friend always comfortable and well taken care of. The home is well organised, very clean, the food is well prepared and a lot of activities to boost self-esteem. Visiting was flexible and always got first-hand information from management. Thank you to the staff for taking good care of my friend. Amazing care home. 5-stars."

Joyce A
carehome.co.uk rating: 5.00 out of 5

"My mum has been in this home for 13/14 years. She has always been very well cared for by everyone concerned with her care. I personally have never had a need to complain, I am more than happy with her care."

C G
carehome.co.uk rating: 4.58 out of 5

"I have lived at Park View Care Home for nearly 5 year now, it the best 5 years of my life. Staff support me to take me to family events. All the staff support me with everything I do they take us on day trips. They have made the last 5 years a dream for me and I can't thank all the staff at Park View Care Home for everything they have done for me and my family."

R M
carehome.co.uk rating: 5.00 out of 5

"I am very pleased with the way my brother is cared for."

Michael C
carehome.co.uk rating: 5.00 out of 5

"My dad has been in Barchester Park View Care Home for almost two years. We are so grateful to the staff on Memory Lane. They are genuinely caring and responsive to my dad's needs, his emotional needs as well as physical, medical etc. The staff treat residents with respect and dignity and understands their specific preferences. This is the third home my dad has been in, even though his behaviour, due to his dementia, can be challenging, staff take positive steps to support him when he is feeling unsettled or frustrated. I am very grateful to have my dad at Park View and would highly recommend to anyone considering a care home for their loved one."

Vanessa S
carehome.co.uk rating: 5.00 out of 5

"Staff should be quicker in dealing with the residents when they have an accident in toiletry. They don't seem to have the time to do all of the jobs, ie they don't clean up properly. The rooms should be dusted more often. My mum's bed is not always made. I do like the staff; they do their best. I don't think they have enough staff on Memory Lane."

J G
carehome.co.uk rating: 3.27 out of 5

"Very caring compassionate towards families and supportive to service users and their relatives."

C Y
carehome.co.uk rating: 5.00 out of 5

"Very happy with care, especially thankful to the excellent staff, very helpful."

J M
carehome.co.uk rating: 5.00 out of 5

"Both my mum and dad spent what eventually to proved to be their final months at Park View. From our first contact the front office was - and continued to be - delightful and helpful. The care staff under the manager are wonderful. With Covid restrictions, part of the time made it very stressful, but we received great support. The carers were continually kind, patient, committed and considerate, and they constantly monitored Mum and Dad's needs. My sister and I could not have been more satisfied with their care."

Dave M
carehome.co.uk rating: 4.67 out of 5

"I was especially impressed by the vibe in the care home and the attitude and enthusiasm of the staff. The care industry is predominately about the people who work in it. I found the staff I interacted with passionate about their jobs."

Joanne R
carehome.co.uk rating: 3.58 out of 5

"Overall care has been very good, consideration and respect shown to mum and the family. It was a big thing to let go of mums care, a stressful and worrying time for us as a family. After an initial concern and worry for us following a fall in the last few days, mum has settled well into her new environment. The staff are very caring kind and considerate always ensuring mum's happiness. Thank you all."

K G
carehome.co.uk rating: 3.92 out of 5

"Recommend this care home to anyone. The staff and facilities are great and have great relationships with residents."

A G
carehome.co.uk rating: 4.75 out of 5

"First of all, I would like to thank all staff at Barchester Park View Care Home for the excellent care that they gave to my Mum. Living in Australia I needed to find a home for my Mum, that I knew she would be safe and well cared for. As soon as I walked into this home I knew that I had found it! Everyone who worked there and other residents all looked happy. Sadly my Mum passed away on the 2nd May, because of Covid I could not get back to the UK. However, I knew when I went back to Australia in 2019, my Mum would be well looked after."

Sue K
carehome.co.uk rating: 4.42 out of 5

"Sadly the time came whereby I needed to find a nursing home for my mum due to her ongoing long term health condition which had deteriorated. I had visited many care homes trying to find the right place for my mum. As soon as I walked into Parkview it just felt right !! Beautifully clean, very well presented, very helpful and accommodating staff who were also well presented in their smart clean uniforms, and above all, no unpleasant smell anywhere in the home. I was warmly greeted by the manager who was so very understanding, reassured me totally that this was the place for my mum where she would be in safe and caring hands with her staff. Although the time my mum spent there was very short only a couple of weeks before she passed away, the care, empathy and compassion were clear to see and I am very grateful to the manager and her staff for the care my beautiful mum was given whilst in their hands. Thank you from the bottom of my heart."

Grace K
carehome.co.uk rating: 4.17 out of 5

"My brother was becoming much better in his abilities. This year has put him back a little due to covid. However, myself and the family feel that the staff in all departments could not be any more helpful in trying to help my brother in every way possible. We are very grateful for all they do all of the time."

Tracey B
carehome.co.uk rating: 4.58 out of 5

"I would like to express my gratitude to all the staff and thank you all for taking care and supporting my husband. You have done a great job. The is very good and friendly, I can feel that most of the staff take care of my husband like family. Thanks again and Merry Christmas to you all!"

Y C
carehome.co.uk rating: 3.67 out of 5

"The care, support and patience of staff working with my mum has been like none other. Mum is safe, cared for physically, emotionally and mentally - the closest to happy she will ever be. We are extremely grateful and happy with all the care that mum has received and continues to receive - from the manager to receptionist, care, nursing and domestic staff - everyone in contact with mum. Thank you"

Karen C
carehome.co.uk rating: 4.75 out of 5

"Park View came as a recommendation and I now understand why. Placing a family member into care is a difficult decision (particularly during a time of Covid) and the staff at Park View recognises this and is fully supportive. All staff are professional with the bonus of being extremely thoughtful and kind. They are considerate to both residents and family alike and provide excellent care."

J C
carehome.co.uk rating: 4.58 out of 5

"My grandad was very happy at the care home and was well looked after. Staff were so helpful and couldn’t have done any more for him. Always kept him busy and he enjoyed the food."

D S
carehome.co.uk rating: 5.00 out of 5

"My Mother and Father, both at varying degrees of Alzheimers/Dementia were placed in this amazing care home for respite for 1 month. When social services tried to force us to move them to a cheaper home for permanent residency I fought them all the way. My daughter and I and their previous full time Carer visited a lot of care homes in the area and found them wholly unsuitable. This is without a doubt the best place for them to be. I never want them to be moved from here."

Shaz T
carehome.co.uk rating: 5.00 out of 5

"We are very happy with my aunt's care, staff are very lovely. We are always kept up to date with my aunt and they are always there if we need to talk. We cannot thank you all enough for the care that you all give my aunt."

Ummiye B
carehome.co.uk rating: 5.00 out of 5

"An excellent care home and is highly recommended which provides a good standard of care to all its residents. The staff are polite and professional, always take on board any concerns you may have and do their best to resolve it. There are a range of activities which they actively encourage the residents to participate in. Yes, we are pleased with the care given to our relative. I also admire the variety of plants and flowers at the front and back of the building, it's absolutely beautiful."

R P
carehome.co.uk rating: 5.00 out of 5

"In the two years that my aunt has been in here we have had no problems. We are always kept up to date with any treatment or procedures. The staff are all very pleasant and welcoming. On the occasion of her 100th birthday the home put on a wonderful time for her. There are lots of activities and outings arranged. There is always a nice family atmosphere."

Roger W
carehome.co.uk rating: 4.83 out of 5

"It is never easy taking the decision to place a relative in a care home but my father is well looked after and cared for. I especially appreciate how so many of the carers know so much about my dad and go out of their way to pay attention to the little things that help my dad who has late-stage dementia. There are some very special carers and staff at Barchester Park View Care Home! Thank you."

Wendy H
carehome.co.uk rating: 4.75 out of 5

"My son has been at Barchester for 3 years. He has an incurable disease and over his time at the home, his condition has gradually deteriorated as we knew it would. We can't thank the staff and management enough for all they do for my son. Not only my son but myself as well as they like to include the relatives in the activities that they do. We have been on some lovely day trips like the canal boat trip. We have also been on holidays to a holiday resort with the home. I go to the home every week and there is always something going on for the residents. Once again many thanks to all the staff for all they do to help my son."

Patricia B
carehome.co.uk rating: 5.00 out of 5

"My brother has been at Barchester Park View Care Home for a year now. The staff are very friendly, welcoming and helpful. Care staff have shown a lot of patience with my brother as he can be very challenging sometimes. The home has an excellent standard of care and is very clean, pleasant and well-run. Nurses and manageress are very approachable and ready to help."

Elaine H
carehome.co.uk rating: 5.00 out of 5

"My husband came for respite for the third time now. I will only put him in Barchester Park View Care Home. All welcoming, manager is very nice and helpful. Very clean and tidy home. My husband is very happy here and joins in all activities and they have the best team at Park View. Thank you to the manager. Park View should be proud."

Swarn B
carehome.co.uk rating: 5.00 out of 5

"I regularly visit my mum and am always impressed with the care and love shown by all carers. My mum is very happy living in this care home and is very well cared for. All the facilities are excellent and there is always something going on for the residents. The food and cleanliness is 100% as is the security and maintenance. I would always recommend Park View, Dagenham to anyone looking for a good care home for their loved one."

Tracy N
carehome.co.uk rating: 5.00 out of 5

"My stepdad was very well loved and looked after by all the staff and treated with respect and dignity by members of staff, I am grateful and pleased that his time here was happy although only for a short time and the unexpected passing of my stepdad once again I thank all the staff for their care."

Paul R
carehome.co.uk rating: 5.00 out of 5

"I did visit the care home. The services here are very good, the carers are superb, friendly and connective with the residents. My family friend is a resident here at this care home. The team at memory lane look after my family friend as well both teams are amazing and the resident has constantly very positive feedback. Overall food, service and care are excellent. Thank you to the team, the deputy manager and manager."

F A
carehome.co.uk rating: 5.00 out of 5

"My mum has been in Park View Care Home for 6 months. I was very nervous to put her in care, but all the staff very quickly took my nerves and doubts away. The staff are excellent, polite and friendly (especially in Oak 3). Always treated us with respect and always happy to answer our questions. Many thanks to all of you!"

Inga R
carehome.co.uk rating: 4.42 out of 5

"In the short stay of three weeks, our mother was well looked after by the carers and nurses. We appreciated the care and support given to us in Mum's final days."

Linda B
carehome.co.uk rating: 4.67 out of 5

"I have always been extremely thankful for the care the staff at Parkview have provided my sister over the years. They’ve always treated her kindly and with dignity. Every resident is made to feel special, and visitors are warmly greeted on arrival. My father could not thank them enough for the care and assistance provided to her over the last fifteen years. Thank you, Parkview staff and management."

L M
carehome.co.uk rating: 4.00 out of 5

"As a family, we were very reluctant for our dad to be in residential care. The staff in his unit (Oaks 1) have made this time much easier with the care and commitment they have shown to him and our family. Even when walking through the corridors, carers, nurses, and other employees know my dad's name; this means a great deal to us. Park View also have an amazing activity team."

Samantha K
carehome.co.uk rating: 4.58 out of 5

"I was invited to go out with my father to a garden centre. It was the first time out with my father in about a year. We had a wonderful afternoon. Staff were amazing, nothing was too much. The patience and kindness they showed to all of us was out of this world. Barchester Park View Care Home, one of the activities coordinators and the maintenance manager deserve a medal for all that they do for the residents."

G W
carehome.co.uk rating: 4.75 out of 5

"The staff are excellent at Park View caring, kind, considerate and respectful."

C J
carehome.co.uk rating: 4.83 out of 5

"As a general review, I am very pleased with all that happens at Park View from the management to all areas of activity. I want to draw attention to outstanding support from the home. My mother was 100 years of age on 14/05/23. A week before she was invited to see The Coronation on a large screen with VIP hospitality. On Friday the home was visited by over 50 schoolchildren to send handmade cards. On the day the home arranged for the family to use the visitor's lounge and garden for a private party and then we joined the other residents and staff for a party and entertainment."

John S
carehome.co.uk rating: 4.92 out of 5

"We are very happy with Park View. It's clean, friendly and always a warm welcome. Our mum has settled well. The food is great, with lots of choices."

E H
carehome.co.uk rating: 4.75 out of 5

"All staff, kitchen, carers and reception always say hello to me. Carers are attentive to residents and treat them with understanding, patience and care. I like that residents are free to wander around the reception area so that they are stimulated by visitors. Residents are clean and the home never smells. The menu is on display and seems varied and appropriate to the age group but I can't comment on the quality as I have not experienced this. The activities are varied and displayed."

Lesley L
carehome.co.uk rating: 4.70 out of 5

"My daughter has been a resident here for eight years, she has been looked after so well. During her stay, I have never had to complain about anything. The home has always been clean and nice smelling. Whenever I visit the carers are always civil and very obliging. I have not got a bad word to say about Barchester Park View Care Home, I would recommend it to anyone."

Hazel D
carehome.co.uk rating: 4.75 out of 5

"Care is very good. Mum needs help with everything including feeding and drinking. It is always done in a friendly, unrushed manner. Food is always presented well! The nursing staff are on hand for any medical problems and if needed will refer to the GP, who visits regularly."

M B
carehome.co.uk rating: 4.33 out of 5

"I come to see my mum happy with activities and the hairdresser. She does get confused which I do worry about. Food can be monotonous but will do alternative if requested. But very happy overall that mum is here."

Julie B
carehome.co.uk rating: 4.92 out of 5

"Each week I visit, there is something going on. Be it bingo, singing, table tennis (seated) or creative therapy. A hairdresser is there (Wednesday) and staff are around if help is needed."

C C
carehome.co.uk rating: 4.50 out of 5

"A weekly visit to my friend is always a pleasure. Not only to see the staff and other residents but to see them taking part in activities no matter how small their input is."

Jillian N
carehome.co.uk rating: 4.67 out of 5

"From the moment my mum came into Park View Care Home when my brothers and I were utterly devastated that she now needed care mum has been looked after by all staff with so much love and understanding she has been made to feel like part of their family. Management and care staff could not have given us more. We are delighted mum has settled so well and has gone from a respite to a permanent resident, we have peace of mind with mum staying at Park View Care Home."

Pat M
carehome.co.uk rating: 4.64 out of 5

"A caring, helpful, friendly care home. I wish my mother went here in the first place. I would give them top marks considering the home she first went in. Park View outrates them in all situations. Would highly recommend."

Steven T
carehome.co.uk rating: 5.00 out of 5