Reviews for Paternoster House Care Home

"I am very happy with the home, they look after my wife very well. All are always willing to help me and my wife."

Geozgio N
carehome.co.uk rating: 5.00 out of 5

"It took me a few weeks to settle in and now I'm very happy and receiving good care and support from lovely, caring staff. Always something happening, I join in most activities, including visits out, especially a local pub."

Peter C
carehome.co.uk rating: 5.00 out of 5

"Nanny has been living and in the care of Paternoster House for over half a year now! On regular visits, I'm always so pleasantly surprised by the friendliness and supportive staff always on shift. I love being able to see via social media the trips Nan goes on and the photos enjoying herself. She looks so happy! Thank you for all you do, always!"

V R
carehome.co.uk rating: 5.00 out of 5

"Excellent care, very professional. The staff are very approachable and supportive. My uncle settled very well here."

A N
carehome.co.uk rating: 5.00 out of 5

"Since my nan has been in your care, she looks healthier and is generally in better care. You guys are making sure she's eating properly and her sugar is okay. She doesn't seem lonely anymore and gets involved in the activities."

P B
carehome.co.uk rating: 5.00 out of 5

"Although we didn't use your home for very long we were pleased that we did. Everybody was very caring and helpful."

A A
carehome.co.uk rating: 4.67 out of 5

"We came from a distance to visit our friend who was celebrating his 95th birthday! We were very impressed by the friendliness of all the staff also the beautiful bedroom and cleanliness in all areas. We were delighted with my friend's appearance."

E D
carehome.co.uk rating: 5.00 out of 5

"Paternoster House Care Home meets all the needs in taking care of my mother. I’m so happy I made the right choice to bring her there. Mum is very happy there, we speak daily over the phone if I can’t go to see her, the staff are excellent and they keep me updated on Mum's meds, her diet intake etc. Couldn’t ask for more. I highly recommend it."

Monika A
carehome.co.uk rating: 5.00 out of 5

"I think that it is very good."

Mary M
carehome.co.uk rating: 5.00 out of 5

"Following 2 weeks of respite, Mum has decided to remain as a resident stating "I feel at home here and feel very comfortable". Staff are very welcoming and willing to answer any questions. My measure of a good care home is whether I feel confident leaving my loved one in their care at Paternoster House, I certainly have no worries at all."

Ray M
carehome.co.uk rating: 4.42 out of 5

"My first impression was exceptionally clean, welcoming staff, always with a smile on their faces. After 4 weeks my opinion has not changed. My wife's birthday was recently and I asked if it was possible to have a few friends come over to see her, they agreed and offered to put on a spread (with birthday cake) which the chef needs to be praised. The attentiveness of staff served and made sure all the guests including the children had food, with all this in mind this is why I can give the home a 5* rating and have peace of mind that my wife is being looked after better than I could provide at home."

P L
carehome.co.uk rating: 4.92 out of 5

"Very pleasant and friendly environment throughout."

S M
carehome.co.uk rating: 5.00 out of 5

"My sister come here two weeks ago and I'm so happy with all the care of the staff, they all seem so caring. I only live a few minutes away so I can visit her more a less every day. My dad was in here for three years I had no complaints, at the moment my sister seems happy which I'm happy about. She was so unhappy in the hospitals she was in, so it's nice to see her smile in a long while."

P G
carehome.co.uk rating: 5.00 out of 5

"On arrival, we were all greeted and made to feel welcome. The staff are absolutely amazing; they go above and beyond to help families and residents. Every day you are greeted with a smile. It is a very friendly atmosphere and very clean every day. I'm very pleased with my mum's care she is being given and how in a short space of time, she has settled in really well."

Paul S
carehome.co.uk rating: 5.00 out of 5

"Very good and helpful staff. Excellent food. Plenty of activities available. My partner's needs are dealt with professionally and with empathy."

J H
carehome.co.uk rating: 5.00 out of 5

"My wife has MND and has been a resident here since May 2022. All the staff we've met have been very friendly and have treated us with care, respect, dignity and understanding. My wife's care both personal and medical has been excellent. I was apprehensive about her going into a nursing home, however, she is receiving better care than I could give her at home. My one criticism would be that her room and its facilities need a bit of TLC or upgrading, the cleanliness of the room is not a problem and the housekeeping staff do a very good job."

S C
carehome.co.uk rating: 4.55 out of 5

"The staff are friendly and helpful. The location is lovely and the facilities are good. The food looks really nice and there are plenty of activities for residents to get involved with which is great."

F M
carehome.co.uk rating: 3.67 out of 5

"Paternoster looked after my father-in-law for a couple of weeks on respite. He was made to feel extremely welcomed and was treated respectfully. His care was really considerate, and he was well looked after. The food was very good, and attention to all his needs was very evident. He had a bad experience in a previous respite and was extremely worried about his stay, but was full of praise when I picked him up."

Lena B
carehome.co.uk rating: 5.00 out of 5

"A lovely care home they really look after you always care for the people and nothing is too much trouble. 100% and more would recommend this care home they take them out on outings and look after them well."

J D
carehome.co.uk rating: 4.92 out of 5

"Joined for an afternoon with a singer. Staff were fantastic, and amazing to see residents enjoying themselves singing/dancing. Staff very friendly and helpful. Thank you."

Kelly C
carehome.co.uk rating: 5.00 out of 5

"The staff are really nice and helpful. The building is spotlessly clean and comfortable. My aunt seems really happy."

Maria T
carehome.co.uk rating: 5.00 out of 5

"I have found this very lovely, clean and staff so friendly; they have been so kind to my auntie."

T W
carehome.co.uk rating: 5.00 out of 5

"Mum is calm and settled, happy in her new home. I'm very impressed with the caregiving team. My visits to the home have always been good. Many thanks to all for keeping Mum safe and well."

Stephen W
carehome.co.uk rating: 3.75 out of 5

"We are all so happy Mum is so well cared for in Paternoster. The staff are wonderful, caring people. It is wonderful to know that Mum is safe, happy and so well looked after. We are so very happy and grateful to all the staff."

Joanna Q
carehome.co.uk rating: 5.00 out of 5

"We came to Paternoster House to see dad, he looked so happy and well. This is the first time since Christmas, he was bubbly, healthy and happy. While we were visiting they had a singer who had everybody enjoying and joining in the singing. Paternoster is an awesome caring place. Thanks to all the staff."

K G
carehome.co.uk rating: 5.00 out of 5

"Excellent."

A H
carehome.co.uk rating: 5.00 out of 5

"My nan came to the home just before Christmas 2023 and I and the rest of the family are blown away by the care my nan is receiving. I come in as much as I can and each time she seems more and more healthier and happy. The staff across the home are extremely friendly and have massively reassured us as a family that my nan is being well looked after and is happy to be here."

Marianna M
carehome.co.uk rating: 5.00 out of 5

"Mum stayed for respite care for the second time, the whole ambience of Barchester Paternoster House Care Home is friendly and welcoming. Purpose-built, it has a nice layout. Activities and entertainment are arranged. Mum is booked in for further respite care and I'm confident the care she will receive will be as thoughtful and caring as the last. Many thanks."

J W
carehome.co.uk rating: 4.08 out of 5

"My dad has only been at the home a short time but the friendly staff and their sweet nature has not gone unnoticed. They're kind and understanding of his illness and his other long-term issues have been outstanding. The colour has been put back in his cheeks and his health has been nursed back to where it should have been. I feel so much more comfortable now to know he is in the safest hands he can be."

Louise T
carehome.co.uk rating: 5.00 out of 5

"The staff at Paternoster are always attentive to the resident's needs. I see this whenever I visit. The decor within the building is very nice and gives a real sense of home. I have seen on numerous occasions where the residents engage with smaller animals etc. which brings so much pleasure to those who reside at Paternoster. The residents are encouraged to get involved with activities and they do. The management is very friendly and helpful. Always a pleasure when visiting."

P H
carehome.co.uk rating: 4.83 out of 5

"Mum is well looked after, staff are compassionate and caring."

Kelly R
carehome.co.uk rating: 5.00 out of 5

"Really lovely staff and very caring nurses. I was made to feel very welcome myself as well as my partner receiving excellent care in her last few days. Barchester Paternoster House Care Home is a lively care home with very bright and airy feel to it and lovely areas to sit and relax."

Terry D
carehome.co.uk rating: 4.58 out of 5

"I found all the staff with whom I came in contact to be very kind, caring, thoughtful, and helpful. Unfortunately for most of my stay, I had very little appetite after my operation and was unable to make the most of a very varied and interesting-looking menu. The various facilities e.g sitting room were comfortable and attractive and impressed my visitors. Thank you to all the staff for always making sure my stay was as comfortable as possible and being so helpful."

C E
carehome.co.uk rating: 4.36 out of 5

"My dad came to Barchester Paternoster House Care Home after a stroke. He has lived there for two years now and is very happy and content. I find all the staff on Dad's unit very kind and helpful and really understand his needs. I would highly recommend Paternoster House."

C T
carehome.co.uk rating: 4.42 out of 5

"My father's time at Barchester Paternoster House Care Home was short and he was unaware of where he was due to illness. However, the care he received was good, staff being very helpful and supportive to family."

Lorraine B
carehome.co.uk rating: 3.73 out of 5

"My mother has been a resident for six weeks. My immediate first impression was how beautifully Barchester Paternoster House Care Home was decorated and how tastefully the rooms are furnished. I then met with the staff and was aware, at once, how friendly, caring and concerned they would be for the welfare of my mum. Since living here, I can see the effort made to include Mum into the social activities and the huge commitment by social staff to ensure residents are entertained with a good variety of things to see and do. It is a pleasure to visit and be encouraged to share experiences and events with our treasured mum. I have every confidence in the care of Paternoster."

Pam B
carehome.co.uk rating: 5.00 out of 5

"My husband and I stay here and happy with the service. The carers are helpful."

D B
carehome.co.uk rating: 5.00 out of 5

"The staff here are very good. Being here, I am close to my family. I have made friends with most people. Yes, I do enjoy life here."

D H
carehome.co.uk rating: 5.00 out of 5

"Driving into the premises I noticed how neat it was, plenty of parking space. We were greeted at reception and shown the way to a lovely room. Good aspects and light. Overall, everywhere was neat, clean and tidy and had a good atmosphere. The staff were above and beyond, very friendly and nothing was too much trouble. We both thoroughly enjoyed the birthday party. Compliments to all."

L R
carehome.co.uk rating: 5.00 out of 5

"Our mum, unfortunately, suffers from dementia and her care needs are complex, thankfully we have found a great home where she is cared for and her needs are met perfectly. Visiting regularly for a number of months now has allowed us to see how the staff of Parklands not only care for our mum but also all the residents in the home. They are not only extremely professional in their care they also show respect and genuine fondness for all the residents in their care. As a family, we are grateful that we have found a place where our mum is safe and cared for which befits the love we have for her. Thank you, Paternoster, and particularly the ladies of Parklands. We would 100% recommend this care home for your loved one."

Andrew M
carehome.co.uk rating: 4.58 out of 5

"When I came here for a week, I was very upset, but everyone put themselves out to put me at ease, day and night. I had a complete washdown every day. My medication was always on time. All the staff were always asking if I was ok. The cher always came out of the kitchen to speak to me. The lady at reception always made my family welcome. Overall, it is a rest home but made more of a hotel with medical care. I will be back as a visitor as I was invited and I will do some charity music shown very soon to say thank you."

John C
carehome.co.uk rating: 5.00 out of 5

"Very comfortable, friendly surroundings, all residents appear happy and content. Love the itinerary of day-to-day activities. It's been a lovely visit, especially as my friend seems to have happily settled in after just a short time. I didn't want to leave!"

Sue R
carehome.co.uk rating: 5.00 out of 5

"I visit my sister-in-law and I am very impressed with everyone and all the activities that happen within. It is so nice that I can come anytime and join in. The staff are all so happy and the residents are as well."

Linda B
carehome.co.uk rating: 5.00 out of 5

"The care home is very welcoming, clean and friendly. The staff are always happy to speak to all family members. The activities are brilliant, lots of different things to do very engaging and fun. The home has a very high standard of cleanliness."

C M
carehome.co.uk rating: 5.00 out of 5

"My mum has never been so happy in a care home before. There is so much attention paid to each resident, and the care and love from the staff are just wonderful. Mum especially loves all the activities during the day, trips to the cinema/pub and outings to the local nursery to buy plants for the garden. I'm so glad we chose Paternoster House."

Donna B
carehome.co.uk rating: 5.00 out of 5

"There are not enough thank you’s that I could say/type for the work and efforts of the team at Barchester Paternoster House Care Home. The carers are wonderful, the manager is helpful and efficient and the activities team are exceptional. The activities mnager goes above and beyond for every resident and their family, always trying to ensure residents have the best possible experiences they can. She is a credit to Barchester! Thank you all."

S O
carehome.co.uk rating: 5.00 out of 5

"I have been coming to the home weekly to visit my gran for over a year, and I have always had the warmest of welcomes. Everyone is so kind and caring, and everybody knows my gran! She is so happy there, and I wouldn’t want her anywhere else. Everyone is so friendly, all the residents too, and it feels like a home from home - like I’m going to my gran's house. Thank you all so much for everything that you do."

C L
carehome.co.uk rating: 5.00 out of 5

"When I walked in to see my grandad, the staff welcomed me, they are very professional. The care home has a very homely feeling. We were offered tea, coffee etc. and said we can help ourselves. The home is very clean and today. My grandad really enjoys the home and the company with staff and residents."

K R
carehome.co.uk rating: 5.00 out of 5

"I enjoy it here and the staff are very supportive."

John T
carehome.co.uk rating: 5.00 out of 5

"I have found that the staff are conscientious, attentive and kind to all the residents."

Iain S
carehome.co.uk rating: 5.00 out of 5