Reviews for Snowdrop Place Care Home

"Snowdrop Place Care Home truly stands out as a wonderful place. From the moment you arrive, you are greeted by friendly staff who create a warm and welcoming atmosphere for residents and their families. The home is clean and modern, making it a comfortable environment to be in. Every member of the team is helpful and consistently goes above and beyond to provide caring support tailored to each individual needs. I feel treated with dignity, kindness and compassion. Thank you."

We took our scout group here and it was such a lovely home. They looked after not only our children but the residents were really well looked after! Great atmosphere 🤍

"Our mum needed emergency respite care when dad was suddenly admitted to hospital, when I contacted Barchester, they were the first to listen to our urgent needs, they immediately made plans to get mum accommodated into their lovely home Snowdrop Place. All the management team, staff, nurses, carers made mum and us feel so welcome and we were reassured that she was in the safest place and receiving the care she urgently needed. We highly recommend Snowdrop Place, our family are so grateful to everyone for taking that time to listen to us and reassure us at every stage at a very difficult time. Thank you."

We went to visit with our Squirrel group and it was so wonderful to see the kids and residents enjoy time together. Really great for older and younger generations to spend quality moments together, reading, singing and laughter were the activities most enjoyed.

"I came to Snowdrop Place in September. I was made very welcome by the staff and other residents. The food is excellent. It is a lovely for family to visit."

"My Mum really didn't want to go into a care home but when my Dad was rushed into hospital we had no option. We had been to Snowdrop Place during an open day and Laura had been very helpful and she had kept in touch. Laura managed to find a room for my Mum at very short notice. She was welcomed by name on her arrival and taken good care of even before she entered the building. The staff were all amazing, the food was great and my Mum did more activities in the two and a half weeks that she was there than she has done in years. My Mum was in tears when she had to leave to go home and still talks about it fondly. Thanks you for taking such good care of my Mum and I'm sure she will be back permanently one day."

"Very friendly and professional staff. There is always someone available to assist with any enquiries - nothing seems too much trouble. On every visit there is a very upbeat feeling from all members of the team. Cleanliness is of the highest standard. Residents are highly important to the staff who ensure their needs are met. Daily entertainment is organised for those who wish to participate allowing residents to interact with one another should they wish to do so. Would definitely recommend this care home ."

"It has to be the nicest place for a loved on to live, and end there days. Such care, love, kindness and compasion. I feel blessed my husband ended his final day here. Bless all the staff."

"My mother came for a 2 week respite stay. She has thoroughly enjoyed it and would be happy to come and stay again in the future. The whole experience for both her and myself has been very positive. The home is beautiful, spotless and very comfortable. It is like a hotel was my mother's review. All the staff are friendly and cheerful and always on hand to help. We could not fault our experience. Thank you."

On behalf of Hsl we recently visited snowdrops to demonstrate our beautiful hand crafted chairs to the residents and staff. My first impressions were how welcoming everyone was and how beautiful it looked. Once inside there is a lovely cafe and the residents were all sitting around drinking coffee with cake and chatting. I met with Laura and she showed me around the home, It was like a 5 star hotel, the lovely dining rooms, the cinema room, the lounges they felt like a home away from home very stylish and welcoming. There was a beautiful hair salon and the rooms were exceptional. We met the residents and had a lovely time with them sitting in our chairs and sharing stories which everyone enjoyed. It was lovely to hear how happy the residents were and share the experience with such wonderful people. All the staff were lovely and couldn't have made me feel more welcome.
Thanks to Laura and the team for allowing us to share this experience.
Maria

We delivered here, the staff were super friendly and helpful even gave us some cake and coffee. The sound in the cafe area from the happy residents was especially pleasing. A lovely clean and beautiful venue.

"Initially my mother in law was admitted for respite and rehabilitation following a period of extreme illness in hospital. However it has become apparent that she is much safer and happier staying in the beautiful caring environment of Snowdrop Place. When visiting you are always greeted with a warm happy face on reception, nothing is too much trouble. My mother in law has improved in leaps and bounds with the wonderful care provided. The food is excellent and she is encouraged to go to the dining room to eat. It is like a 5 star hotel, the decor is stunning. The staff are always warm and welcoming and are very attentive. I feel one of the greatest attributes (there are many) is the incredible activities offered, the residents are encouraged to participate, she has already had an outing to the local hotel for a drink and the promise of a trip to an Edwardian house and estate in the future which will bring her great joy as she was a volunteer there for many years. Any issues are addressed quickly."

"The care, kindness, patience and consideration shown to my mother over the last three months has been amazing. She is treated with compassion and we are truly grateful the Snowdrop team demonstrate the very highest level of care each and every day. Thank you to every one of them."

"My mother moved to Barchester Snowdrop Place Care Home in February 2024 and loved her new home and all her 'helpers'. As the year progressed, she became unwell and needed more support. As relatives, we never needed to worry, she was looked after in every way possible to make sure that her quality of life, dignity and care were never in question. Mum passed away at Snowdrop and the staff were just incredible and we truly don't know how we would have got through it without them."

"My Mother stayed at Snowdrop Place for just over a month for respite. The initial welcome was warm and caring. On the whole, Mother seemed happy in the environment. Family were impressed when they visited. Mother appeared to be well looked after and the care team seemed well-trained and very approachable. The negative for me was the emphasis on finance. It's a shame as towards the end of Mum's stay, it felt more like the caring side was overshadowed by the money. I fully appreciate it is a business, but this felt more like an enterprise! As an outsider looking in, who visited a few times but at different times of the day, the upstairs seems a huge waste of space. Several smaller, more intimate lounge areas which you could use when visiting would make more sense to me."

"Barchester Snowdrop Place Care Home is a welcoming, friendly home, the staff are kind and caring and always ready to help. The rooms are warm and clean. All the residents seem very happy and content to live there."

"I am very happy with the overall care my mum has received at Barchester Snowdrop Place Care Home. The carers are very kind and helpful. The management is very proactive, arranging numerous events, particularly this Christmas. They are always willing to listen to any comments and we have a good relationship with them. Since Mum moved into Snowdrop, she seems happier and her health needs are catered for. She is well dressed, well fed, clean and loves having her hair done and regular bubble baths. An area for improvement is better telephone access for family. Family have tried to contact Mum on numerous occasions without success. Mum thrives on hearing from her family."