Reviews for Tixover House Care Home

"We are finding Tixover House Care Home an ideal place for my aunt. She is being looked after very well, clean, looking tidy, her room is always looked after, and her laundry done and put away. The staff pop in and ask if she's comfortable and we love that we can make ourselves a cup of tea and help ourselves to a scone or cake. The management and staff are all very approachable and helpful. Everything is done with a smile."

Daphne S
carehome.co.uk rating: 5.00 out of 5

"We are finding Tixover House Care Home an ideal place for my aunt. She is being looked after very well, clean, looking tidy, her room is always looked after, and her laundry done and put away. The staff pop in and ask if she's comfortable and we love that we can make ourselves a cup of tea and help ourselves to a scone or cake. The management and staff are all very approachable and helpful. Everything is done with a smile."

Daphne S
carehome.co.uk rating: 5.00 out of 5

"Excellent care provided with absolute detail. My mother has dementia and is always unsettled with strangers. However, the professionalism, empathy, experience and understanding of the staff made Mum feel very settled. Not once did they have to contact me for help. Very friendly place located in a beautiful, rural surrounding. I feel so comfortable that it was almost like an extension of our home."

N P
carehome.co.uk rating: 5.00 out of 5

"Excellent care provided with absolute detail. My mother has dementia and is always unsettled with strangers. However, the professionalism, empathy, experience and understanding of the staff made Mum feel very settled. Not once did they have to contact me for help. Very friendly place located in a beautiful, rural surrounding. I feel so comfortable that it was almost like an extension of our home."

N P
carehome.co.uk rating: 5.00 out of 5

"Barchester Tixover House Care Home feels welcoming from the minute you step through the door. The care and support given to my father is second to none. He is happy, safe, comfortable and all his needs are being met. The staff are very caring and approachable which means a lot. I feel reassured and happy that he is being looked after so well. I can recommend Tixover to anyone looking for care for a loved one."

B H
carehome.co.uk rating: 5.00 out of 5

"I feel very confident in saying that Tixover House gives my dad the full support and care that we would struggle to match if he were at home. I'm happy it gives me the peace of mind that there is always help around him."

G H
carehome.co.uk rating: 5.00 out of 5

"Barchester Tixover House Care Home feels welcoming from the minute you step through the door. The care and support given to my father is second to none. He is happy, safe, comfortable and all his needs are being met. The staff are very caring and approachable which means a lot. I feel reassured and happy that he is being looked after so well. I can recommend Tixover to anyone looking for care for a loved one."

B H
carehome.co.uk rating: 5.00 out of 5

"I feel very confident in saying that Tixover House gives my dad the full support and care that we would struggle to match if he were at home. I'm happy it gives me the peace of mind that there is always help around him."

G H
carehome.co.uk rating: 5.00 out of 5

"The family have found all staff at Barchester Tixover House Care Home to be very polite and very approachable. If there is anything that requires attention in Dad's care, I always receive a a phone call advising me of what's happening. The facilities for Dad are just what he needs. I would fully recommend this particular care home."

G S
carehome.co.uk rating: 5.00 out of 5

"The family have found all staff at Barchester Tixover House Care Home to be very polite and very approachable. If there is anything that requires attention in Dad's care, I always receive a a phone call advising me of what's happening. The facilities for Dad are just what he needs. I would fully recommend this particular care home."

G S
carehome.co.uk rating: 5.00 out of 5

"My experience at Barchester Tixover House Care Home. I visited my friend, got a warm welcome at the front door. I was given a nice cup of coffee and a piece of cake and the staff were very polite and made me feel welcome. Read the newspaper to my friend and had a lovely afternoon."

C S
carehome.co.uk rating: 5.00 out of 5

"We phoned Barchester Tixover House Care Home requesting emergency care for my father. All staff bent over backwards to help given the lateness of the day. Special thanks 3 members of staff in particular, all couldn't have done more. Thank you to you all. Would recommend Tixover every time. Thank you."

A S
carehome.co.uk rating: 4.83 out of 5

"My experience at Barchester Tixover House Care Home. I visited my friend, got a warm welcome at the front door. I was given a nice cup of coffee and a piece of cake and the staff were very polite and made me feel welcome. Read the newspaper to my friend and had a lovely afternoon."

C S
carehome.co.uk rating: 5.00 out of 5

"We phoned Barchester Tixover House Care Home requesting emergency care for my father. All staff bent over backwards to help given the lateness of the day. Special thanks 3 members of staff in particular, all couldn't have done more. Thank you to you all. Would recommend Tixover every time. Thank you."

A S
carehome.co.uk rating: 4.83 out of 5

"My sister was a resident at Barchester Tixover Care Home for 6 years before she passed away in July and lived in both residential and Memory Lane. Her care under the manager, and her team of nurses and carers was exceptional. The home is set in beautiful grounds overlooking fields with sheep making it a lovely area for walking/sitting and a peaceful atmosphere. There is also good parking and easy access. Unlike many care homes I looked at, Memory Lane is full of colour, activities, sensory aids and positivity from the carers. Great attention is paid to assessing and supplying what is best for each individual resident, whether they are in residential or Memory Lane. There is genuine care, compassion and respect by both carers and nursing staff. I was kept up to date with any changes or requirements by excellent communication from the home and always felt 100% confident my sister was in the best hands. It is definitely a home where you know your loved one comes first."

Maggie T
carehome.co.uk rating: 5.00 out of 5

"I have always found the management and staff extremely helpful and they go out of their way to make residents and visitors feel at home. My mother-in-law now has lots of new friends and interests."

Alan G
carehome.co.uk rating: 4.83 out of 5

"It was a difficult decision to put my mother into care... So pleased we did as she is now meeting lots of new friends and joining in activities. All staff are very helpful and caring. The manager is excellent."

D G
carehome.co.uk rating: 4.83 out of 5

"My sister was a resident at Barchester Tixover Care Home for 6 years before she passed away in July and lived in both residential and Memory Lane. Her care under the manager, and her team of nurses and carers was exceptional. The home is set in beautiful grounds overlooking fields with sheep making it a lovely area for walking/sitting and a peaceful atmosphere. There is also good parking and easy access. Unlike many care homes I looked at, Memory Lane is full of colour, activities, sensory aids and positivity from the carers. Great attention is paid to assessing and supplying what is best for each individual resident, whether they are in residential or Memory Lane. There is genuine care, compassion and respect by both carers and nursing staff. I was kept up to date with any changes or requirements by excellent communication from the home and always felt 100% confident my sister was in the best hands. It is definitely a home where you know your loved one comes first."

Maggie T
carehome.co.uk rating: 5.00 out of 5

"I have always found the management and staff extremely helpful and they go out of their way to make residents and visitors feel at home. My mother-in-law now has lots of new friends and interests."

Alan G
carehome.co.uk rating: 4.83 out of 5

"It was a difficult decision to put my mother into care... So pleased we did as she is now meeting lots of new friends and joining in activities. All staff are very helpful and caring. The manager is excellent."

D G
carehome.co.uk rating: 4.83 out of 5

"A lovely, tranquil place. Friendly staff and visitors are welcomed with a drink and cake, if wanted. Lovely surroundings."

Orquidea G
carehome.co.uk rating: 4.25 out of 5

"A lovely, tranquil place. Friendly staff and visitors are welcomed with a drink and cake, if wanted. Lovely surroundings."

Orquidea G
carehome.co.uk rating: 4.25 out of 5

"My mother has been a resident at Tixover Grange for almost a year now. She was transferred from Residential to the Memory Lane Wing after only 1 week because her dementia was advanced. The staff, from management to ancillary staff are wonderful. They do their utmost to engage with mum and meet her needs whilst treating her with dignity. Some go the extra mile, taking lunch to her room or putting her soup in a china mug. They understand that these small personal actions make a significant difference to someone with dementia. Staffing could be improved by employing more permanent, and therefore familiar, staff, especially at weekends as mum is mobile and prone to falls. The home is always clean and the wide range of activities provided could only be improved by the addition of more singing/dancing/outside walks. Thank you to all the staff at Tixover Grange."

J C
carehome.co.uk rating: 4.17 out of 5

"My father has pretty much settled in at Tixover after several months wanting to leave. Staff and care very good overall. His care needs well met and I would recommend this care home."

Jackie D
carehome.co.uk rating: 4.25 out of 5

"My father has been in Tixover for over 3 months now and the staff have been extremely friendly and caring towards both Dad and myself and my mum. They follow all Covid protocols to keep both patients and visitors safe and although it’s a sad situation for us to be in I would absolutely recommend them to anyone looking for nursing care"

T L
carehome.co.uk rating: 4.33 out of 5

"Beautiful place."

C K
carehome.co.uk rating: 5.00 out of 5

"The home is nice and clean and tidy. The food is nice, the staff are nice. I enjoy being here."

Edna R
carehome.co.uk rating: 5.00 out of 5

"Very pleasant environment and nice staff. From my limited experience of care homes, Tixover House is better than others I have visited."

P L
carehome.co.uk rating: 4.17 out of 5

"I find the staff friendly, caring and helpful. They have worked very hard to keep residents and visitors safe through the pandemic. I do find though that visiting at the weekend the staff are very busy and there can be a wait for someone to answer the door and clean he visiting suite. The doorbell has been removed for some reason and the intercom in the suite isn't very clear. Elderly relatives visiting cannot hear properly. I would like to see more photographs of the activities my relative takes part in whether through and email or facebook page."

S M
carehome.co.uk rating: 3.83 out of 5

"Very satisfied with my uncles care, care staff are fantastic. The environment is beautiful. I would highly recommend anyone to stay here. Will be back. Thank you."

A A
carehome.co.uk rating: 4.08 out of 5

"Excellent in every area. The staff are very alert in noticing when someone needs help and doing up buttons. They are also experts in managing wheelchairs and rising to use walking frames."

Heather W
carehome.co.uk rating: 5.00 out of 5

"The team at Tixover Care Home are kind and supportive to my mum and treat her with respect and dignity at all times. Communication is always good and I'm kept fully informed on my mum's health care. The home is friendly and clean and my mum enjoys her meals very much. The environment is secure and safe but homely. I recommend Tixover."

Marion D
carehome.co.uk rating: 4.42 out of 5

"It has been hard not being able to visit with the COVID-19 restrictions however the staff at Tixover have been excellent in keeping in touch. The lovely activities co-ordinator has been great arranging for us to have regular Skype ‘face to face meetings’. It has made such a difference being able to see my relative and have a weekly catch up."

Anne B
carehome.co.uk rating: 4.25 out of 5

"We have been very happy with the care that my aunt has received over the last six months. We needed to find a place in a care home at short notice following my uncle's sudden death. The manager could not have been more helpful in taking her in immediately and making us all feel welcome. The home is always clean, bright and cheerful. All staff are friendly and helpful and my aunt is now very settled. The staff are always willing to take the time to answer any of our questions and keep us informed of my aunt's health and well-being. A special mention for the activities co-ordinator who has enabled us, via Skype, to keep in contact during the lockdown. Thank you."

Christopher W
carehome.co.uk rating: 4.58 out of 5

"My mother has been in Tixover for nearly 5 years now, she suffers from Alzheimer’s. When she went she was fit and well, but now sadly lives in her bed and doesn’t understand much of what’s happening. When she was fitter, she was always happy with her care, and never complained about anything. She has been unable to tell me how she feels for about 2 years, but the care she receives seems to be great. The staff are always friendly and helpful, although we try not to bother them too much as think they’re probably busy! However, they’re always kind and considerate if there is anything we need to bring to their attention."

Fiona H
carehome.co.uk rating: 3.92 out of 5

"I feel it difficult to improve upon the care and attention provided. Just very very good all round."

Gordon J
carehome.co.uk rating: 4.75 out of 5

"Very kind, friendly, carers and nursing staff that my sister likes. However, we have recently noticed that staff morale is sometimes low and there have been quite a few staff changes. Attention to detail with my sister's care is occasionally not up to previous standards. Facilities are satisfactory although maintenance jobs are sometimes slow to be done. No care home is perfect and expected standards of care vary, but overall the home is not quite as good as it used to be, which I hope is temporary."

A L
carehome.co.uk rating: 3.58 out of 5

"Pleasant clean orderly home. Staff very pleasant. Lovely situation, although rather remote my friend is quite happy living there."

F H
carehome.co.uk rating: 3.78 out of 5

"As a relative living in Scotland, I find the staff approachable and reassuring if I have any concerns regarding the care or wellbeing of my relative. He has generally settled in well and been well looked after and encouraged to integrate."

D M
carehome.co.uk rating: 4.08 out of 5

"Agitation seems reduced at the moment. Felt previously there was not enough activities and stimulation. General care good, meals, routine etc. Daytime sleeping - boredom at times? Fresh air - more outside activities, walks to be encouraged on better days with better weather and resident's demeanour."

J C
carehome.co.uk rating: 4.50 out of 5

"Wonderful caring staff. It was very reassuring to see how well my mother is looked after, particularly as I live abroad."

E C
carehome.co.uk rating: 4.92 out of 5

"My Dad has been in Toxover for 1 year and in that time he has been very well looked after. Whilst he has had his ups and downs his care has always been constant and consistent. Overall, as a family, we are happy as we know he is safe, being looked after and continues to improve. Thanks for everything and everybody at Tixover."

A T
carehome.co.uk rating: 4.33 out of 5

"The lady I care for came for two weeks respite; on arrival, we were greeted and made to feel very welcome. The home is very clean and you have a great team of staff that all work very well together. Care is delivered to a high standard. I saw members of staff helping out in all areas when needed. Thanks to all the staff for what you do. I will recommend this home to people."

Natalie S
carehome.co.uk rating: 5.00 out of 5

"Since arriving before Christmas I have been very supported by a caring staff especially when my wife passed away."

John S
carehome.co.uk rating: 4.33 out of 5

"Due to the progression of her illness mum moved to Tixover House in late 2016. Although she was restless during her first few weeks, lots of care and attention from staff helped her settle in. There have been odd days when she wants to leave but this isn't possible as she needs round the clock care and supervision. Standards at Tixover House have improved since the arrival of a new general manager last summer. Mum lives in a great place, always warm, safe and with excellent staff. My only disappointment is the room she occupies. It was the only one available when she moved in and it doesn't have any en suite facilities."

J W
carehome.co.uk rating: 4.58 out of 5

"An excellent care home with a very caring team. Just a big thank you to you all for taking care of my brother until the end and to help me to go through it with all your support. Dignity in care- excellent."

J L
carehome.co.uk rating: 4.67 out of 5

"Two or three years ago five of us used to sing old songs once a month here and get the residents to join in. Four of us have restarted the singing because a very old friend of mine is now a resident. He knows all the old favourites and used to lead the singing after we had played rugger. I, therefore, recognise one or two of the staff and one or two residents and recommend the home to my friend's children. Four of us have just started the formal singing again with a positive response from the staff and even some of the residents our singing visits are monthly and my own visits weekly. The staff are friendly and seem caring and kind and I admire what they do"

Michael S
carehome.co.uk rating: 4.00 out of 5

"The process of finding a suitable care home for a relative is extremely difficult and at times emotionally draining especially as in our case it needed to be done at speed. We visited Tixover several times during this process and always found the home to be very clean, welcoming and well ordered. The staff are all kind, caring yet efficient and have a sense of fun and light-heartedness that enables them to provide care and companionship commensurate to the individual needs of each resident in a very pleasant airy environment."

Helen S
carehome.co.uk rating: 4.67 out of 5

"Staff are friendly, kind and helpful."

S D
carehome.co.uk rating: 4.42 out of 5

"I have lived in this Barchester home for one month and during this time I have experienced good food, warmth, great hospitality from staff and colleagues."

J S
carehome.co.uk rating: 4.67 out of 5