Reviews for Tyspane Care Home

We score 9.4/10

26 Reviews

Good

14 April 2023

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What our families say on carehome.co.uk

"I have co-power of attorney for a friend who has now been at Barchester Tyspane Care Home for five months. She settled in well and I found that the staff were always on hand to answer any questions we had on any subject. Her room is comfortable and well-furnished with a nice view of the garden. I imagined that she would spend most of her time in her room because she values her privacy but, in fact, she has loved going to the lounge during the day and participating in the various social activities. On my most recent visit, there was an opera/classical singer who put on a fabulous show. My friend looked so happy and was singing along. The staff served food and refreshments during the performance and engaged with all the residents, singing or dancing with them and making it a really special event. This is the norm for the staff - nothing seems too much trouble and they look to engage at all times. My experience of the management, admin, reception and nursing/care staff has been extremely good."

R A
carehome.co.uk rating: 4.50 out of 5

"Mum was well cared for and very content during her stay at Barchester Tyspane Care Home. Having been in for a respite fortnight she soon realised that being home alone with intermittent carers was not what she wanted. She needed security and company which she had in abundance plus continually smiling faces from the staff. After approximately three weeks, Tyspane was referred to as home. Thanks to all the staff."

Peter B
carehome.co.uk rating: 4.92 out of 5

"I have co-power of attorney for a friend who has now been at Barchester Tyspane Care Home for five months. She settled in well and I found that the staff were always on hand to answer any questions we had on any subject. Her room is comfortable and well-furnished with a nice view of the garden. I imagined that she would spend most of her time in her room because she values her privacy but, in fact, she has loved going to the lounge during the day and participating in the various social activities. On my most recent visit, there was an opera/classical singer who put on a fabulous show. My friend looked so happy and was singing along. The staff served food and refreshments during the performance and engaged with all the residents, singing or dancing with them and making it a really special event. This is the norm for the staff - nothing seems too much trouble and they look to engage at all times. My experience of the management, admin, reception and nursing/care staff has been extremely good."

R A
carehome.co.uk rating: 4.50 out of 5

"Mum was well cared for and very content during her stay at Barchester Tyspane Care Home. Having been in for a respite fortnight she soon realised that being home alone with intermittent carers was not what she wanted. She needed security and company which she had in abundance plus continually smiling faces from the staff. After approximately three weeks, Tyspane was referred to as home. Thanks to all the staff."

Peter B
carehome.co.uk rating: 4.92 out of 5

"The staff at Tyspane provided outstanding end-of-life care to my father. The home itself is set in beautiful well-maintained grounds that are fully accessible. It is clean, light and airy. They went over and above to meet the needs of my father, in terms of personal care, eating and drinking and managing his medication. All of the staff were warm, friendly, compassionate and welcoming. Though Dad was only there for the last few months of his life, he truly thought he was at home. The communication with the nursing staff was excellent, and they were respectful, sympathetic and supportive of my family when my father sadly passed away. I can not recommend or indeed thank them enough for all they did for my dad. We feel great comfort knowing that Dad was well cared for and comfortable until the very end."

Jade C
carehome.co.uk rating: 4.17 out of 5

"The staff at Tyspane provided outstanding end-of-life care to my father. The home itself is set in beautiful well-maintained grounds that are fully accessible. It is clean, light and airy. They went over and above to meet the needs of my father, in terms of personal care, eating and drinking and managing his medication. All of the staff were warm, friendly, compassionate and welcoming. Though Dad was only there for the last few months of his life, he truly thought he was at home. The communication with the nursing staff was excellent, and they were respectful, sympathetic and supportive of my family when my father sadly passed away. I can not recommend or indeed thank them enough for all they did for my dad. We feel great comfort knowing that Dad was well cared for and comfortable until the very end."

Jade C
carehome.co.uk rating: 4.17 out of 5

"My mother spent 21 months at Tyspane Care Home. All the staff were lovely, so kind and helpful to my mum and supportive to our family. I really appreciate it and am grateful that mum was so cosy, safe and well cared for until the end of her life. I am also very grateful for the support and kindness given to us all when mum died. I recommend Tyspane Care Home."

Caroline B
carehome.co.uk rating: 4.17 out of 5

"Our continuing thanks to Tyspane staff - all of them - for the wonderful care they give and the constant efforts they make which are way beyond just 'going to work' - they really try to make it feel like home for the residents. We especially appreciate how staff have 'kept going' and kept caring in this awful time of the pandemic. We know none of us is exempt from risk anywhere, but my family and I, feel that Tsypane is doing their absolute best to keep residents and staff safe. Thank you."

R Y
carehome.co.uk rating: 3.67 out of 5

"My Mum has been at Tyspane for years and is really happy. She receives excellent food, excellent care and nursing and is offered a wide range of entertainment. Tyspane is always clean and tidy and has recently been redecorated and it is a very pleasant place to visit when seeing Mum. During the summer months, we are able to take Mum out and spend hours in the Tyspane gardens which are lovely. I highly recommend Tyspane and thank all the staff for making it so welcoming."

M M
carehome.co.uk rating: 4.58 out of 5

"Within the last several months I've been invited to give two presentations to the resident -one on farming and the most recent on Christmas music. I've been very impressed with the home itself, but even more with the level of care given by the staff. The staff I've encountered obviously love the residents and treat them with love and thoughtfulness. The staff are always very hospitable and helpful to me. They make sure I have everything I need including refreshments! I always feel very welcomed here and I enjoy being able to share entertainment with the residents. This past time, the woman in charge of the entertainment made sure the mother of one of the residents was able to be there. There's a lot of consideration put into the wellbeing and happiness of the residents."

Revd Dr Susanna M
carehome.co.uk rating: 4.00 out of 5

"I am the home carer and friend of a respite/daycare user. The support given to myself and my friend has been absolutely outstanding for the two years we have used respite/daycare. Though initially reluctant, my friend really enjoys her daycare and in particular, her physiotherapy sessions. All staff (nurses, carers, domestic, maintenance, management, physiotherapy, admin, etc) are so welcoming with really friendly smiling faces! At home, I am the sole carer and there have been several occasions when Tyspane has helped us out with respite care, enabling me to have short breaks, sometimes at quite short notice. The whole atmosphere, environment and ethos at Tyspane is, in my opinion excellent."

Viv Y
carehome.co.uk rating: 4.83 out of 5

"My daughter is a resident at Tyspane. She so looks forward to entertainment. They had a singer come especially for her on her birthday. She enjoys the hymn singing mornings and yesterday was Remembrance Day, when a service was held in the home and a wonderful display made on "We Will Remember Them". She enjoys flower arranging and crafts. Everyone tries to make her difficult life easier for her."

Miriam S
carehome.co.uk rating: 5.00 out of 5

"I am very happy with the way the staff treat my Mum and all other residents at Tyspane, despite the fact that they are clearly understaffed. From the two unit managers, down to all care staff and cleaners, they always listen and act if Mum or indeed myself need anything. They work under pressure but always make time for everyone, often in extremely pressured circumstances. I am concerned however that we are waiting so long for my Mum's new wheelchair, as she is uncomfortable and not safe in her present chair. She needs secure belt as she tries to walk. Please expedite."

J L
carehome.co.uk rating: 4.67 out of 5

"I have visited my friend at Tyspane several times and the appearance and care at the home are wonderful."

J H
carehome.co.uk rating: 5.00 out of 5

"My aunt was in Tyspane for just over a year. During that time she was well looked after. The nurses and carers were very kind and seemed to be genuinely fond of her. My aunt was very fond of animals and really enjoyed the occasional visits of dogs and even llamas, as well as the two resident cats. The food was good and my aunt enjoyed it. In her last days, she was well cared for and made as comfortable as possible."

E R
carehome.co.uk rating: 3.92 out of 5

"We lost our sister in March, we live in Leicester and came to visit here on the 21/8/19, everyone has been so helpful and kind and nothing was too much trouble. The lady on reception was so helpful, can't thank her enough for all her help. A beautiful place somewhere I would come myself if I needed to. Thanks, everyone keep up the good work."

G F
carehome.co.uk rating: 5.00 out of 5

"My father-in-law was only here for two weeks. He was very happy with the care - lovely staff, food good. A little too big a home for him. Would prefer something a little smaller and more homely."

Susan H
carehome.co.uk rating: 4.67 out of 5

"The recent redecoration has vastly improved the welcoming appeal of the facility. However, I do feel that this does not justify the significant increase in fees over the past few years. The staff are friendly and usually very helpful. The bathrooms could do with an upgrade to include walk-in showers."

Amy J
carehome.co.uk rating: 4.17 out of 5

"Tyspane Care Home is welcoming and friendly. Respect towards residents is paramount. Individual preferences and needs attended to with cheerfulness, kindness and professionalism. A very pleasing ambience has been achieved with recent re-decoration. The gardens are well kept. Residential care must be among the most challenging amenities to provide and particular credit is due to those who maintain good standards at Tyspane."

Judith R
carehome.co.uk rating: 4.00 out of 5

"Warm and friendly care home, beautiful gardens, welcoming entrance, helpful staff, cosy rooms for residents and excellent care given 24 hours."

E C
carehome.co.uk rating: 5.00 out of 5

"After a nasty fall, my nan was transferred to Tyspane Care Home. Due to her injuries, she has now become a permeant resident. The care team are kind and always keen to help. They spotted she was becoming a little confused and immediately had her tested. Nothing is too much trouble and they always put the patient first. The administrative team have supported us with sorting the notice with her housing and have been helpful throughout. Thank you for making a difficult time easier to cope with."

Lisa R
carehome.co.uk rating: 4.58 out of 5

"My mother has been very content at Tyspane. She feels well cared for and secure. She likes the menus and gets on well with the staff members."

Paul G
carehome.co.uk rating: 4.58 out of 5

"I am very impressed with the care my husband gets at Tyspane. What most impressed me is what the carers deal with residents who are being very unreasonable. I like to stay and help my husband with a meal and often see and hear very unkind remarks made to the carers who are doing their very best to be helpful. I have never heard anyone answer back but have always treated the person kindly even how much they have been provoked."

Ann B
carehome.co.uk rating: 5.00 out of 5

"We have been treated with kindness, respect and professionalism whenever my husband attended as a daycare client. He has had, an impact to stimulate him from art lessons etc."

Pauline C
carehome.co.uk rating: 5.00 out of 5

"I would like to think that if I was unable to look after myself and needed care this would be the care home for me. The staff are very caring, nothing is too much trouble, from the admin staff to the carers, nurses and the domestic staff are all excellent."

Pamela I
carehome.co.uk rating: 5.00 out of 5

"I find the staff very pleasant. I cannot say about the activities as my friend does not take part. He seems happy in the home."

Bryan C
carehome.co.uk rating: 4.36 out of 5

"From the initial conversation with the manager to the final days of my husband's life, all staff acted with kindness, compassion and nothing was too much trouble. All staff from housekeeping upwards took time to acknowledge you no matter how busy they were."

D P
carehome.co.uk rating: 4.78 out of 5

"As a family, it is a very emotive decision to take when the time comes to select a nursing home. We are most grateful for the level of care, security and the very friendly environment provided by the whole team at Tyspane."

Suzie
carehome.co.uk rating: 5.00 out of 5

"My father was greatly helped by the physiotherapy team who built up his strength in his arms. He went in for 2 weeks respite care which eventually extended to nearly 8 weeks before he was admitted to hospital. Throughout his stay, the individual staff were very caring but lacked management direction. Additionally, there was a lot of agency staff, as a result, the standard of hygiene in his room left a lot to be desired. However, with the appointment of a new management team, there was a big improvement and the level of care provided matched the excellence of the facilities."

Ian R
carehome.co.uk rating: 4.00 out of 5

"Wonderful staff who have supported both our family and our mother who has dementia. The manager always has her door open for a chat or for any queries staff are second to none in their management roles, seeing an anxious family at a moments notice. Staff are fabulous, always smiling no matter how busy they are."

Lorrayne H
carehome.co.uk rating: 5.00 out of 5

"My dad spent his last month in Tyspane Care Home following an unexpectedly short illness. The majority of the nurses and healthcare assistants gave my dad loving, compassionate care. One agency nurse, in particular, was one of the kindest most empathetic people I have ever met. Overall the care my dad received was fantastic."

Lisa P
carehome.co.uk rating: 4.17 out of 5

"I have a lot to thank Tyspane for, my husband was admitted in July. He has health and mobility issues and we had a very difficult and sad situation to cope with in Devon. The home is happy and caring and my husband was always treated with respect and dignity. The medical support was excellent and Tyspane arranged for a full psychiatric review which resulted in a change in his drugs and my husband is now a lot better. He was moved back to the midlands last week and it was with regret he left the excellent home."

M A
carehome.co.uk rating: 4.42 out of 5

"My husband was a resident for only three months, during which time he seemed very happy there and formed a very loving relationship with some of the staff who understood his dementia problem and treated him very sentimentally. I visited him every afternoon and obviously wasn't able to monitor hour by hour caring, but from what I saw everything appeared to be first class. Unfortunately my darling husband passed away unexpectedly a few weeks ago. The staff, form the senior members to all the nurses and carers were very kind during that awful time. I hold Tyspane in great esteem. It is a pity that the very high fees prohibit more people from experiencing this care home. They are the highest in the area."

M Y
carehome.co.uk rating: 4.75 out of 5

"Tyspane does all it can to maintain and improve the quality of life for it's residents. I was impressed with the frequent contacts made by staff with residents and the speedy response made to any call for assistance. There is a wide range of activities available at Tyspane itself; trips to outside venues are also arranged where this is appropriate. I am glad that my friend was able to spend the last 8 months of her life at Tyspane."

David P
carehome.co.uk rating: 4.75 out of 5

"As you see I was only here for a short time having had a hip replacement but I found the staff so helpful, kind and caring and always smiling!"

D C S
carehome.co.uk rating: 4.80 out of 5

"My dad wasn't in Tyspane for very long, about 5 months. He had cancer, and as it was inoperable. We knew what the outcome would be. The whole time he was there he was happy, cared for by people who couldn't have done more for him if he had been their own dad. At the end, he died two hours before his eighty-seventh birthday. They were compassionate beyond belief. My mother is a resident there now and I know for a fact, there is no better care she could get, anywhere."

Lyn W
carehome.co.uk rating: 4.58 out of 5

"Overall Dad received very good care. His physical needs were well catered for. We were pleased with the staff's approach to the care offered to Dad: which we considered to be considerate and professional. The home seemed to have a positive welcoming atmosphere, particularly in the communal lounge and dining areas."

Iain M
carehome.co.uk rating: 4.42 out of 5

"-Amazing staff. -Good building. -Great care. -Not so good some nights. -Food started okay and went downhill to fairly awful."

M G H
carehome.co.uk rating: 3.92 out of 5

"My mother, who was 97 years old, occasionally went to Tyspane Nursing Home for respite care when my husband and I were away from home. She always enjoyed her stays there and commented on the care and attention she received. I got to know several of the staff very well. On her last visit, she had a massive heart attack. The local doctor was already with her as she had mentioned feeling unwell. Everything that possibly could have been done was but unfortunately, she died. The staff at Tyspane were wonderful - both to mum and to me."

Deiadra S
carehome.co.uk rating: 5.00 out of 5

"Well, what can I say, I've ticked all the right boxes!! But I must add that I can only say on behalf of my daughter's 3 daughters, her sister, her partner and myself (dad), that the care and attention she was given during her time spent at Barchester Tyspane Care Home was excellent in every respect. And I would also like to add that we found when visiting my daughter, all the staff here were very, very supportive to us at all times. Thank you all so much."

Brian N
carehome.co.uk rating: 5.00 out of 5

"My mother spent the last eleven weeks of her life here. The care she received was second to none. She was made to feel welcome, safe and comfortable. Her wishes were respected and the staff were cheerful, professional and very caring to my mother and to my father when we visited. We were all supported through what was a very difficult time."

C J
carehome.co.uk rating: 4.58 out of 5

"Understaffed during the week and very understaffed at weekends. Bank nurses don't know enough. Found certain staff very rude and uncaring. Rooms are drab, needs redecorating. Clothes kept going missing, even though labelled clearly."

Susan B
carehome.co.uk rating: 2.67 out of 5

"My aunt suffered a stroke and she lost her speech and mobility. She was fiercely independent and always wanted to stay in her own home. After hospital and rehabilitation, she needed nursing care. As her next of kin I searched for a nursing home and found Tyspane. My aunt soon settled in and I will always be grateful and thankful to the staff at Tyspane. The care was exceptional. All the staff were caring, helpful and went that extra mile for my aunt. My aunt was always clean and well presented as she could do nothing for herself. Tyspane is a warm, friendly, caring, happy place. My aunt sadly passed away. The staff were wonderful and helped my family at a sad time."

Jayne L
carehome.co.uk rating: 5.00 out of 5

"My Great Aunt spent 18 months at Tyspane. In that time I saw nothing but care and consideration towards her, fears and anxieties were dealt with promptly. My Great Aunt always said, "They can't do enough for me". Neighbours who also visited said what a nice atmosphere in the unit. My Great Aunt's passing at the home was dealt with in a dignified and professional manner."

Mark H
carehome.co.uk rating: 4.58 out of 5

"I always think you have got to be a special kind of person to work in a care home and the staff at Tyspane are amazing, hardworking, making it a family atmosphere. It's very hard to put a parent into care, so trying to find one that's like home is very hard, but finding Tyspane was a good find. So thank you, each and every one of you, for being the best."

Denise S
carehome.co.uk rating: 4.58 out of 5

"I have a double total hip replacement and last week had a final x-ray and assessment at the hospital where it was performed. Both hips are correctly placed and balanced and I will continue to improve - I believe that a stay at Tyspane of 2 weeks after each operation played a great part in my recuperation. The physio, care and attention and good food all meant I had no worries and could concentrate on recovery. I am now 81 years old."

J L
carehome.co.uk rating: 5.00 out of 5

"My husband was placed in the home on his deathbed deliberately by myself and our children so that he could have a "good" death, peacefully surrounded by his family. This was perfectly achieved. His room was lovely and quiet. The staff were so very caring. He actually passed away in the early morning. We were not there but I was informed immediately. He was laid out so beautifully that we felt relaxed and at peace as he was too. I could not have asked for more over the 4 days he was in the care home."

A R
carehome.co.uk rating: 5.00 out of 5

"Our sister-in-law was at Tyspane for end of life care (terminal lung cancer) for some months. Throughout her time at Tyspane everyone treated her with kindness, compassion and professionalism. They respected her individually and allowed her to retain that and her personal dignity to the very end. As we moved around Tyspane on our regular visits, we were always struck too by how warm and friendly everyone was - there was a lovely atmosphere there. When her final days came we were so grateful to be with her for the final days and nights and for all the support that we and she were given, so that she was able to be calm and comfortable in her final hours. We were very touched by how the staff clearly care about, and for, her and highly recommend Tyspane."

J D
carehome.co.uk rating: 4.58 out of 5

"My father, aged 93, has recently had two periods of respite care at Tyspane following a couple of heavy falls. He has received some excellent care including some intensive physiotherapy that has helped him to regain some confidence in walking again. The overall improvement in his well-being has now enabled him to return to his bungalow where he wants to be. I am most grateful to the staff at Tyspane for their professionalism, kindness and assistance to my father during this difficult period. Thank you again for your assistance in the various issues we were facing in this instance."

M G
carehome.co.uk rating: 4.58 out of 5

"The best testament that I can give Tyspane is to tell you that my husband always considered that he was in a hotel with everyone well and truly looking after him. All the staff were kind, considerate and very thoughtful for his needs - at all times. They are a very dedicated unit - not only to the residents but their families also. I cannot speak too highly of them."

S B
carehome.co.uk rating: 4.42 out of 5

Useful Guides and Information

Care and Facilities

Care & Facilities

Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.

Find out more about our care and facilities
activities

Activities & Events

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

Find out more about our activities
Food and nutrition

Food & Nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

Find out more about our food & nutrition

Your next steps to finding care

Our team are here to help you when you are ready to talk about the care and support you need. Please call our team to arrange a visit and come and take a look around our home.

Call our team

Call our team for more information about our care home and to arrange a visit. Phone lines are open Monday to Friday from 9am – 6pm and on Saturday from 9am-5pm.

Send a message

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Download a brochure

Download our brochure to find out more about life in our care home

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what's included in our contract.

Care Home and Company Awards

Frequently Asked Questions

  • What types of care does Tyspane Care Home offer?

    Tyspane Care Home offers Nursing care, Residential care, Respite / Short stay, Services for under 65.

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