Reviews for Wood Grange Care Home

"Cared for really well. I am happy. Help me to be independent."

E S
carehome.co.uk rating: 4.75 out of 5

"Everyone looks after me. I can do what I want. Always someone to help."

Shelia S
carehome.co.uk rating: 4.67 out of 5

"I like it. I'm happy. Friendly."

Margaret C
carehome.co.uk rating: 4.33 out of 5

"All friendly and happy."

B B
carehome.co.uk rating: 4.25 out of 5

"I feel like this is my home and I am happy."

Henry W
carehome.co.uk rating: 4.67 out of 5

"Very good. Well looked after. I feel welcome. The staff are friendly."

Josephine W
carehome.co.uk rating: 4.42 out of 5

"I feel very comfortable living here. So happy."

R B
carehome.co.uk rating: 4.42 out of 5

"Being very well looked after. Everyone is very kind."

M F
carehome.co.uk rating: 4.58 out of 5

"Mum had a couple of falls and after a stay in hospital and diagnosis of widespread metastatic cancer she chose not to go home but to be looked after 24/7. Barchester Wood Grange Care Home was my first choice of home, I am employed by the NHS so was aware on a professional level of the care provided there and the excellent management structure. We as a family are so grateful for the care Mum received. Every single member of staff is dedicated to their role. The compassion and the actual caring for the residents as individuals shines through. Our Mum actually loved it here and spoke so highly of all the staff. If you are looking for a place for your parents to be cared for we as a family can highly recommend Wood Grange Care Home."

Rosie C
carehome.co.uk rating: 4.58 out of 5

"Amazing. They are marvellous at helping me and everyone here. They make me happy."

R B
carehome.co.uk rating: 4.75 out of 5

"From day one, moving in here, I have been extremely happy. Everyone has been so kind and helpful."

Phyllis S
carehome.co.uk rating: 4.33 out of 5

"Help me when I need help. Good life here. Lovely food and people."

C O
carehome.co.uk rating: 4.83 out of 5

"I felt that the whole experience was a good one. Staff from top to bottom were courteous and helpful. Everyone of the staff interacted with my husband. The respite experience for my husband was good for my husband and myself. The food was fantastic. I would recommend Wood Grange to anyone thinking of using a care home."

J R
carehome.co.uk rating: 4.92 out of 5

"It is a brilliant place. Everyone is helpful."

Maurice C
carehome.co.uk rating: 4.67 out of 5

"I feel very well looked after. Treated with respect. Am happy."

Christopher O
carehome.co.uk rating: 4.92 out of 5

"Safe and happy. Friendly staff."

R L
carehome.co.uk rating: 4.83 out of 5

"I am very well looked after and very happy here. Everyone is very kind."

V B
carehome.co.uk rating: 5.00 out of 5

"All members of staff are really helpful and sympathetic to my sisters need and always have the time to chat with me when visiting. Due to multiple sclerosis, my sister was put into Wood Grange for 24-hour care in her 50's. I cannot praise the nursing staff any higher."

M S
carehome.co.uk rating: 4.92 out of 5

"The home itself is beautifully decorated, in the reception and communal areas one could imagine being in a hotel. In the past difficult year, the management and carers have worked very hard to keep the home Covid free and the residents safe and happy. No matter how difficult the circumstances the staff have remained cheerful and positive."

S M
carehome.co.uk rating: 4.73 out of 5

"I am very happy and contented living here with my friends. They are a very nice crowd and make me feel at home."

Robina H
carehome.co.uk rating: 5.00 out of 5

"Everyone is magnificent. This is a magnificent place."

Joseph M
carehome.co.uk rating: 4.75 out of 5

"Wood Grange is my home, quiet in the country, close to a supermarket and a school in a quiet area. The pupils are select and a pleasure to help, they treat us with dignity in an older community."

M W
carehome.co.uk rating: 5.00 out of 5

"The staff are absolutely wonderful, it’s like walking into a 5* hotel. Everyone is treated like one big family and nothing is to much trouble for the staff. It’s so comforting to know that your loved one is cared for with such love and dedication. I would recommend anyone placing their loved one in Woodgrange,"

Carol M
carehome.co.uk rating: 5.00 out of 5

"I cannot praise Wood Grange and the staff enough. My mother loves living there and she has made so many friends - she was so lonely living on her own at home. All the staff are so kind and she is so settled and content."

Clare S
carehome.co.uk rating: 5.00 out of 5

"The care staff on Memory Lane are brilliant and so dedicated to the residents and to family. I think they should be paid more money."

Jenny F
carehome.co.uk rating: 3.92 out of 5

"My mum stayed at Barchester Wood Grange Care Home for nine nights of respite care. It was the first time she had been away from her own home for care of this sort. All the staff were amazing with her, very patient and attentive and encouraged her to join in with the daily activities, such as painting and drawing. She loved to people-watch, chat to visitors and interact with fellow residents. Family and friends who visited said what a good place it was for her and how the staff were very helpful and informative."

A W
carehome.co.uk rating: 4.25 out of 5

"Mum was bedbound, had severe dementia and on end-of-life care. On first contact with Barchester Wood Grange Care Home, they appreciated the urgency of her situation and within three days, Mum had an assessment in her own home, transport arranged and moved in. From the first evening until her last breath, Mum was cared for in a very loving and caring atmosphere. The home itself is tastefully decorated to give a friendly, homely feel. Every aspect of Mum's care needs was more than met and our family was impressed how quickly Mum settled into her new home. Mum's world could have shrunk to just her room but much effort was made to help her participate in activities, including group quiz and visit the lounge and garden when possible. Sometimes, activities were taken to her and she often had her nails and hair done. The staff were amazing, thoughtful and kind not only to Mum but to any family and friends visiting, always making sure there were seats to sit on and a cuppa to be had. We can't thank them enough."

Judie B
carehome.co.uk rating: 4.83 out of 5

"I have had a very pleasant stay, the staff have been very kind and caring. When the time arrives that I need permanent care, I would certainly consider coming back."

J W
carehome.co.uk rating: 4.64 out of 5

"Wood Grange Care Home have looked after both my dad and currently my mum. All the staff are second to none, so caring and professional. My dad’s first stay at Wood Grange was prior to COVID and when my mum needed extra care and support last year, we chose Wood Grange again. What was so lovely and I think speaks volumes, was the majority of the staff were still at the care home who had been there in 2019. Wood Grange has a homely/family feel and staff are always so welcoming each time you visit. They have a great variety of activities for the residents to participate in: live music, games, gardening club, scrapbooking, quizzes, and bingo to name just a few. They also welcome dogs to visit, and many of the residents really benefit from this. I would without a doubt recommend Wood Grange to friends and family, thank you for all you do."

Sharon N
carehome.co.uk rating: 4.33 out of 5

"Wonderful staff - looked after my mother with dedication, kindness and dignity, plus humour. Nothing about the care or quote location could be better."

Eric P
carehome.co.uk rating: 5.00 out of 5

"Since arriving in September, my father has received such good care. His health, physically, has improved immensely. Whilst his mental capacity is reducing, Barchester Wood Grange Care Home is able to advise and offer practical help to make his "journey" as safe and comfortable as possible."

Julie N
carehome.co.uk rating: 5.00 out of 5

"My sister enjoyed her time with you all, she did not do any activities. The meals very good."

R T
carehome.co.uk rating: 4.83 out of 5

"What a difference Barchester Wood Grange Care Home has made to Mum! She is so much happier thanks to the amazing staff, carers and activities coordinators, She is joining in with the activities, with particular mention to the excellent Caribbean afternoon, the indoor golf, flower arranging and the church services. She loves to sit in the well-kept garden which has looked so lovely during the summer months. We had to make the difficult decision to move her in May and are 100% happy with our choice of residence. Thank you to all involved in her care."

Jo M
carehome.co.uk rating: 4.50 out of 5

"My father came for respite in the summer of 2022 for a few weeks but it became necessary to admit him permanently from November 2022 until his death in August 2023. His religious beliefs were respected and supported. I found the staff to be professional but what I appreciated particularly is that they genuinely cared for him, some cried when he died. I am so grateful he spent his final months there because he was happy."

Ian H
carehome.co.uk rating: 5.00 out of 5

"My mother is a resident at Barchester Wood Grange Care Home for 3 years, on 4/8/2023 she turned 90. The room was decorated beautifully. We had booked afternoon tea. The kitchen staff had prepared a beautiful display for mum, myself and family that travelled from near and far. All the staff were wishing Mum happy birthday. They made a beautiful cake and all sang to her. It was loved and a wonderful time to remember in the future."

S T
carehome.co.uk rating: 5.00 out of 5

"Excellent care home, with very good staff."

Graham C
carehome.co.uk rating: 5.00 out of 5

"In these unprecedented times of the pandemic, it has been very difficult having loved ones in a care home and not able to visit them freely. No one could have foreseen this and I have to say that Wood Grange has been tremendous in the efforts they have made to enable communication with families over this period. All the staff have been wonderful and we have been able to visit the outdoor pod which has been very successful. The activities team have made such a difference to daily life for residents in these strange times and it is reassuring for us that everyone is safe and so well cared for and not alone. Thank you, Wood Grange, for the wonderful job you are all doing in these difficult circumstances and we look forward to being able to see you all again soon."

Helen C
carehome.co.uk rating: 5.00 out of 5

"The staff at the home have been so kind and accommodating to my dad. He moved from another home where he had not been happiest. Within 10 days his whole personality had reverted back to his old self. Staff celebrated his own individuality and everyone tried their hardest to put him at ease. All of this means that residents are happy socialising together and with staff which makes for such a welcoming environment. I cannot recommend this home highly enough."

C G
carehome.co.uk rating: 5.00 out of 5

"Brilliant staff and management. Very comfortable and a good balanced diet. Nothing is too much trouble."

Mike T
carehome.co.uk rating: 5.00 out of 5

"Excellent care from dedicated staff who go the extra mile. All staff have created a very welcoming and family atmosphere throughout. The consistency of staffing levels allows for great communication too. Activities are varied and frequent and delivered enthusiastically for everyone's benefit."

Jane T
carehome.co.uk rating: 4.83 out of 5

"I feel welcome when I go to see my Dad. I think the staff on memory lane are amazing with how they care for my Dad and are aware of his and other residents' needs. Dad can become extremely stressed with his dementia but the staff respond appropriately and with compassion. I feel comfortable when leaving him that they will comfort and support him."

Sarah A
carehome.co.uk rating: 5.00 out of 5

"Associated costs always leave a little bad taste in my rather large mouth... However, the care is exceptional. The staff are excellent and the general day to day experience is very good. Open day was a real success, and there is a good feel about the place."

Stuart B
carehome.co.uk rating: 4.75 out of 5

"Booked a respite stay at short notice due to Dad needing a break. From start to finish, we were completely happy with the experience, all staff we met, were kind courteous and helpful, and Mum seemed really settled and content. The home has a lovely feel when you walk in and even we, found visits to be very relaxing. Keep up the good work, you are a valuable part of the community."

Garry L
carehome.co.uk rating: 5.00 out of 5

"The Manager is aware of all her residents' needs. The food is freshly cooked every day and there is a healthy balanced menu. The activity team try very hard to keep residents engaged in daily activities and know their capabilities very well. Nurses are very efficient and communicate any issues to families. Staff are very caring and know their residents' personalities, habits, likes and dislikes etc extremely well. I feel happy and have peace of mind knowing my mum is looked after 24 hours a day and has people around her all of the time. I feel Mum being at Wood Grange is the next best place to be other than living in her own home."

J T
carehome.co.uk rating: 5.00 out of 5

"The care staff are excellent with a very caring attitude as are the activities coordinators who do amazing work to keep residents happy and fulfilled. The home is in a pleasant area surrounded by houses and some wooded areas. The manager is very approachable and you get the feeling that she cares for the residents and staff which can only improve the resident's experiences. I always feel that my mum is treated with dignity."

K C
carehome.co.uk rating: 4.45 out of 5

"Since Dad has been at Wood Grange, he has flourished. He arrived from a two-week stay in hospital, looking frail and with severe mobility issues. Thanks to the wonderful care, food and company of Wood Grange staff, he is a changed man and at 93, is as active as ever. All the staff are hard-working, caring and compassionate, and I know they all have Dad's best interests at heart. We always receive a warm welcome on arrival, are made comfortable with refreshments and made to feel part of the Wood Grange family."

J W
carehome.co.uk rating: 4.75 out of 5

"I would recommend this care home to my friends and family. The staff are lovely and it is well kept and my mother is very happy and kept entertained. Thank you."

J F
carehome.co.uk rating: 4.58 out of 5

"All that I required was provided. No issues at all."

M M
carehome.co.uk rating: 5.00 out of 5

"Mum has been at Wood Grange for a year now and during this time we have always been extremely happy with the level of care she has received. All staff are hard working, polite and professional and always have both hers and our best interests at heart."

Helen L
carehome.co.uk rating: 5.00 out of 5

"My relative moved to Memory Lane recently from the residential unit. Staff in the unit and the staff who moved his belongings were very good, including those who put up his pictures etc to make the room more homely. It is early days yet but my father seems to be settling in gradually with the support of the staff in the unit."

H A
carehome.co.uk rating: 3.83 out of 5