Reviews for Woodland View Care Home

"My mother-in-law who is 98 years of age and suffering from severe vascular dementia resides here. All the staff are caring and courteous. I find the environment at Woodland View excellent for her needs. Her room is always spotless and clean. Every effort is made to safeguard her well-being."

Sheila K
carehome.co.uk rating: 4.58 out of 5

"My mother-in-law who is 98 years of age and suffering from severe vascular dementia resides here. All the staff are caring and courteous. I find the environment at Woodland View excellent for her needs. Her room is always spotless and clean. Every effort is made to safeguard her well-being."

Sheila K
carehome.co.uk rating: 4.58 out of 5

"I find Woodland View to be an outstanding care home, which I highly recommend. The home is led by a most impressive manager who is supported by an excellent deputy manager and efficient administration team. The care team are highly motivated and dediated to the residents and their personal needs. Their empathy and patient interaction is admirable, this, no doubt reflects the high quality and expectations of the management team. My mother is 98 with advanced dementia, she could not be in a better place."

Michael K
carehome.co.uk rating: 4.67 out of 5

"Layout is spacious, modern, secure and clean. Facilities are plentiful and attractive. Large garden areas easily accessible. A lot of thought goes into planning activities. Staff are well-trained, experienced and professional. They make a determined effort to recognise and respond to the care and nursing needs of a resident unable to communicate in any way. The meals are well-planned, well-cooked, well-presented, tasty and nutritious. The management is effective at ensuring the home operates to a high standard."

Martin B
carehome.co.uk rating: 5.00 out of 5

"I find Woodland View to be an outstanding care home, which I highly recommend. The home is led by a most impressive manager who is supported by an excellent deputy manager and efficient administration team. The care team are highly motivated and dediated to the residents and their personal needs. Their empathy and patient interaction is admirable, this, no doubt reflects the high quality and expectations of the management team. My mother is 98 with advanced dementia, she could not be in a better place."

Michael K
carehome.co.uk rating: 4.67 out of 5

"Layout is spacious, modern, secure and clean. Facilities are plentiful and attractive. Large garden areas easily accessible. A lot of thought goes into planning activities. Staff are well-trained, experienced and professional. They make a determined effort to recognise and respond to the care and nursing needs of a resident unable to communicate in any way. The meals are well-planned, well-cooked, well-presented, tasty and nutritious. The management is effective at ensuring the home operates to a high standard."

Martin B
carehome.co.uk rating: 5.00 out of 5

"The room, bed, bathroom are all very good. The garden is pleasant. The cleaners, laundry, dining room service are very good. The carers are usually good, often excellent. In a year, I have only had cause to complain to the management twice and the matter has been promptly dealt with."

Phyllis H
carehome.co.uk rating: 4.75 out of 5

"The room, bed, bathroom are all very good. The garden is pleasant. The cleaners, laundry, dining room service are very good. The carers are usually good, often excellent. In a year, I have only had cause to complain to the management twice and the matter has been promptly dealt with."

Phyllis H
carehome.co.uk rating: 4.75 out of 5

"Excellent. Enjoying my time. Feel secure. Staff are very helpful and pleasant."

Edward B
carehome.co.uk rating: 4.92 out of 5

"Excellent. Enjoying my time. Feel secure. Staff are very helpful and pleasant."

Edward B
carehome.co.uk rating: 4.92 out of 5

"As a family, we have found Barchester Woodland View Care Home to be a very caring home for our mother to live in. Many of the activities she has been encouraged to take part in and the overall experience has been rewarding for both her and us. It's great to see Mother looking well, eating well and smiting."

Gary N
carehome.co.uk rating: 5.00 out of 5

"As a family, we have found Barchester Woodland View Care Home to be a very caring home for our mother to live in. Many of the activities she has been encouraged to take part in and the overall experience has been rewarding for both her and us. It's great to see Mother looking well, eating well and smiting."

Gary N
carehome.co.uk rating: 5.00 out of 5

"I would like to express my gratitude to all the staff at Woodland View. They look after my father exceptionally well! The new management changes have made a huge difference for the better. The operations manager is very approachable and is responsive to our comments as a family. Well done everyone!"

D A
carehome.co.uk rating: 5.00 out of 5

"Nice place, resident happy much better than her previous place. Relative much more engaged here and staff currently able to spend a lot of time with her."

Rajamani S
carehome.co.uk rating: 4.00 out of 5

"Poor management who appears to be on phone all the time and in the office, while staff are running around. Nurse not getting time to complete their tasks. Head of the unit running from one unit to the other when an emergency goes off, the manager does not move. Food left on the floor after dinner, smell in corridors, nurse very stressed appears to have a kind heart but pressure appears to get to her. Lack of visible staff in key areas. Would have addressed it with the manager but was on her mobile, each time I went to see her."

Clive W
carehome.co.uk rating: 2.25 out of 5

"I am most impressed with the home. The staff are excellent, very friendly and helpful. The meals are also excellent with a wide choice at each meal ie, three courses, three times a day. I particularly like being able to work out in the garden beds outside my room."

Cynthia W
carehome.co.uk rating: 4.92 out of 5

"I visited the home of our dear friend. A warm welcome was given to us asking if we wished for a drink. The home has a coffee area where you can sit with your friends. Love the fact that staff interact with residents. One carer stands out from our visit, singing, dancing and generally you can see that she loves her job. Nice to see management is not afraid to help as management was pushing a resident's wheelchair. We visited on Burns night, it was a whole team approach - chef, management, activities, carers, nurses."

Michelle M
carehome.co.uk rating: 4.08 out of 5

"My father has returned to Woodland View for a further period of respite, his last was three months ago. The team were very welcoming, personal and clearly recognised my father from his previous time in their care. I hadn’t visited Woodland View before, as I live in Scotland, but was impressed with the professionalism and warmth of our reception."

Sarah B
carehome.co.uk rating: 4.00 out of 5

"I have visited several times and love the atmosphere at Woodland, the activities organiser is fantastic, dancing and singing with the residents. Able to sit in the coffee lounge and have a drink with the person you are visiting. Nice to see staff smiling and appear happy. From the reception to the nurses to the management."

Ian M
carehome.co.uk rating: 5.00 out of 5

"I have visited several times and am really pleased to see for example management in at weekends. The care staff are lovely and always welcoming. Nothing is to much trouble. Would highly recommend"

Philip H
carehome.co.uk rating: 4.25 out of 5

"Food and dietary requirements - diabolical almost inedible on occasions, no choice only yoghurt not in dietary requirements. The laundry comes back grey and expensive items have regularly gone missing. Stained bedsheets have been placed as clean bedding! Beds not made or bathroom tidied until late in the day"

Lorraine W
carehome.co.uk rating: 2.00 out of 5

"You will never find better care anywhere. The staff are all absolutely wonderful. So caring and helpful. My husband was well looked after."

Joan W
carehome.co.uk rating: 4.83 out of 5

"I was brought to Woodland View Care Home by my family who thought I was getting low, living in my home, with getting off the bus route as I stopped driving aged 81. The care and kindness here have been very therapeutic. The food, quiet pleasant room and the caring staff have all helped my recovery."

Margaret H
carehome.co.uk rating: 4.00 out of 5

"The care and attention to detail provided can be challenging and demanding but the staff have a lovely cheerful disposition and there is a warmth which shows through to both the residents and their families. There is a supportive environment and always someone who will listen to your concerns or worries. I felt a sense of care and genuine understanding if you had a worry or something to discuss. The management over the past two years I cannot fault in any way - very hard-working, showing good leadership and pulling the team together. Need to keep up the good standards of the variety of food presented and make sure this always as good as your Mum's home cooking. Good quality ingredients used to produce healthy and appetising meals, an important part of anyone's day. Other than the friendliness and professionalism, it has a very homely atmosphere and always fresh smelling."

M W
carehome.co.uk rating: 4.83 out of 5

"We have visited now on 5 or 6 occasions and each time have been very impressed by surroundings and staff. This time a member of staff broke off what she was doing to offer tea/coffee and brought it to us. Whilst sitting in the corridor, I was very moved indeed to see the friendliness, gentle kindness and great patience shown by all the staff to residents."

J L
carehome.co.uk rating: 5.00 out of 5

"I have been visiting this care home for just under 2 years. My close friend is currently a resident. I have, on every visit, always been greeted with a welcome, kindness and helpfulness. All the staff are ready to speak to us and they are certainly kind, caring and patient with my friend. I am unable to comment on some of the questions below."

Laura L
carehome.co.uk rating: 4.40 out of 5

"I moved my dad into Woodland View in December 2015 from another home. From the moment he arrived, he received the most wonderful care. It was all the little extra touches which made it such a special time when we know we could have found it difficult. As Dad's health deteriorated, it was a comfort to me to know that he was always shown kindness and respect. He would have been especially pleased that he was always helped to look clean and smart until the end. Thank you."

Michelle R
carehome.co.uk rating: 5.00 out of 5

"Our nurses are very dedicated. They say they will do something and it is always finished before they go home after many emails, faxes etc. We have one who shines above all others and deserves an award."

Y H
carehome.co.uk rating: 3.17 out of 5

"Although Carers were very caring, not enough for the number of residents. Late medication admin. Late return and loss of clothing. Continuously had to chase the invoice for monies paid, all within 4 weeks Mum spent at Woodland View for respite following a broken right hip. Late medication was highlighted to Care Home Manager. Mum has Parkinsons' so important she receives her Meds on time. Despite this, the times were not adhered to and many days the medication was dispensed late. On a number of occasions, Mum had to wait more than 15 minutes to be assisted, with it being longer during the night. Upon leaving the home to go to another on the 18th January, not all her medication were sent, medication list and times not sent and hospital discharge letter was not sent. Overall, it may look grand upon entering but would suggest looking beyond the entrance, as I did when I was present, day in and day out, during the 4 weeks my Mother was there for respite."

A M T
carehome.co.uk rating: 3.25 out of 5

"We would like to say how wonderful the manager and all staff have been. The care, professionalism and compassion they have shown have made a huge difference to us as a family. Everyone is so welcoming and always has time no matter how busy to say hello, answer queries or explain things better. We couldn't have found anywhere better for our Dad, Father in Law and Grandad to spend his final days and to know how well cared for he is."

Karen W
carehome.co.uk rating: 5.00 out of 5

"My sister, who has Alzheimer's and increasing memory and daily function loss, was agitated and often angry or unhappy when she first came to Woodland View, but she is calmer and happier, more settled now. This is in great part due to the excellent care she is receiving and because she is physically active, the varied programme of activities provided. The atmosphere is warm, friendly and caring with a great sense of happy relationships and awareness of the need for companionships. I and my family are extremely pleased with the caring staff and excellent provisions to meet all my sister's increasing needs."

Doris S
carehome.co.uk rating: 4.83 out of 5

"Choosing a care home for a loved one is likely to be one of the biggest and most difficult decisions you are likely to make. What I particularly appreciated about Woodland View was the honesty and integrity of its management team and the caring and compassion of its nurses, carers and support staff; Who recognise that whilst they may not always get it right first time, they are very happy to work in partnership with residents and their family to do the best they can. Woodland View offers a beautiful setting; welcoming and extremely clean. Sadly my father passed away before he was truly able to benefit from the facilities Woodland View has on offer, however, due to the effort of all of the team, his last days were, without doubt, made more peaceful and comfortable than we could have ever imagined. There are no words to say how grateful my family and I are for the love and kindness shown to dad and our family, my only regret is that dad never came to you sooner. Thank you and keep up the good work!"

Donna J
carehome.co.uk rating: 4.33 out of 5

"On the whole, care is very good. At times, when staff holidays etc, things get a bit less, but management try to help out and roll up their sleeves. They all try very hard."

P B
carehome.co.uk rating: 3.75 out of 5

"I am generally very happy in the residence. The rooms and common areas are 4* standard. The nursing is excellent. Occasionally some carers do not fully understand my vision is poor and hearing is also poor, but in general, people are very kind."

Jean P
carehome.co.uk rating: 4.75 out of 5

"I find the staff supportive, caring and helpful but I do think that there is a shortage of staff at times which impacts on the good service we receive normally. All the staff work extremely hard and I feel if they were paid more and recognised more for their valuable contribution they make, then there would not be such a high turnover of staff."

Y A H
carehome.co.uk rating: 4.00 out of 5

"Very friendly and kind always."

W F
carehome.co.uk rating: 5.00 out of 5

"My family, friends and visitors have also been shown kindness and care. Much appreciated."

Barbara R
carehome.co.uk rating: 5.00 out of 5

"Very good care home. Well looked after. No complaints."

Phyllis P
carehome.co.uk rating: 3.45 out of 5

"This is more like a "hotel" with nursing care. Everyone is well trained, friendly and kind. From the minute you enter the reception you know you are somewhere special. A shining example of how a care home should be ran."

Linda P
carehome.co.uk rating: 4.92 out of 5

"Words alone cannot express the gratitude I feel for the kind, supportive and loving care you have provided my Mum. You are very special people providing a very special place for people to live. As I live in Devon, just knowing my Mum is being cared for and supported by you was a weight off my mind. You not only enabled her to manage the sad loss of my Dad by taking care of her the way you have, you helped me manage this difficult time as well. Thank you all. You provide care good enough for your own family and this has proven especially true for mine."

AS
carehome.co.uk rating: 5.00 out of 5

"Very nice and welcoming home, my friend loves it, that is what counts."

Marilyn W
carehome.co.uk rating: 4.25 out of 5

"Caring, friendly and excellent in all respects."

David M
carehome.co.uk rating: 5.00 out of 5

"Very good place all round."

Shirley M
carehome.co.uk rating: 5.00 out of 5

"My brother entered Woodland View in December 2015. He was mentally and physically very poorly having tried to look after himself after the death of his wife 2 years earlier. He was suffering from the onset of dementia complicated by incontinence, poor diet, poor medication and a replacement hip which had dislocated twice. The loving care that Woodland View provided was outstanding at the physical, medical and mental level. He is now continent, able to walk unaided and his dementia is much less advanced. His emotional condition has improved dramatically and his quality of life is now enviable for a 79 year old widower. I, and other members of my family attribute this wonderful change to the skills and commitment of the team at Woodland View."

Richard H
carehome.co.uk rating: 4.67 out of 5

"On our visits to Woodland View, we always find the staff polite, cheerful and helpful. The facilities for residents and visitors are excellent."

Ronald C
carehome.co.uk rating: 5.00 out of 5

"Just fantastic!"

Norman
carehome.co.uk rating: 4.92 out of 5

"I can only confirm my view that everything is excellent."

H W
carehome.co.uk rating: 5.00 out of 5

"I found the week I stayed at Woodland View just what I needed, specifically a very restful clam experience. The staff were kind and considerate, the accommodation in spacious room, well equipped with electronic bed, lovely bathroom with plenty of hot water. The food was exceptionally nice with good service. Altogether I had no queries or grumbles it was a lovely stay. I would not hesitate to stay again."

D W
carehome.co.uk rating: 5.00 out of 5

"Very pleased to have chosen Woodland View Care Home. Only one criticism. Maybe cutlery and napkins could be looked at."

Brian P
carehome.co.uk rating: 3.83 out of 5

"Excellent facilities, good food with choice of main meal at either lunch time or evening. Inadequate staff levels of carers and/or poor quality of staff lets the facility down. This may be due to facility only being open a few months and current low occupancy but staffing needs to be improved/increased. Outbreak of stomach bug in last few days of stay did not help staffing levels."

Ian R
carehome.co.uk rating: 3.70 out of 5