Reviews for Woodland View Care Home

"I would suggest anyone looking for a safe place for a loved one who is vulnerable and in need of care to visit Barchester Woodland View Care Home. The nurses and carers are so lovely with smiles, nothing is too much trouble, and they are prepared to adapt their duties around the most difficult resident. My husband was unhappy with the room, but within 30 minutes of the manager being made aware of this, my husband was moved to a different room and much more settled. The rooms are clean, fresh and modern and very pretty, there is a lovely dining room, sitting room and other facilities not to mention a beautiful garden, there are planned activities every day. There is a different menu of choice for each meal, but again, if this is not what is wanted, other choices are available. Staff treat family and friends as important. If someone visiting is spotted in distress, they will stop what they are doing to offer words of comfort and a cup of tea. Visiting is 24 hours - come and go as you please."

Teresa B
carehome.co.uk rating: 4.00 out of 5

"A very good experience and am very happy with the home. Mother-in-law is happy."

D W
carehome.co.uk rating: 5.00 out of 5

"Such an amazing team of staff. Very friendly. It's a beautiful home and my dad enjoyed his stay here. I can't praise the team enough for the love and care given to my dad during the last few days of his life. He couldn't have been in a better place. Thank you."

A T
carehome.co.uk rating: 5.00 out of 5

"It's very clean and the care is good. I am staying here for 20 months. I enjoy my stay."

Valerie T
carehome.co.uk rating: 4.82 out of 5

"Very friendly staff. This home is clean and bright. My mom is very happy and said the staff are very kind. Lots of activities too."

Sally F
carehome.co.uk rating: 5.00 out of 5

"Beautiful home - so comfy and welcoming. The staff are all very caring and attentive. My mum had been living at the home for nearly three years and was very happy. She sadly passed away last month. At this difficult time, the staff on Queen Boadicea corridor were amazing - I could not have asked for more from them. Thank you all!"

N W
carehome.co.uk rating: 3.92 out of 5

"I like it very much and feels like holiday."

H K
carehome.co.uk rating: 4.83 out of 5

"I am very happy with the care my brother received while he was on respite at this beautiful home for four weeks. Good facilities and very kind staff members. I can’t thank the staff in FG community for their care. Activity team is brilliant."

J J
carehome.co.uk rating: 4.92 out of 5

"My brother chose Woodland View Care home at the time of its completion and described it as the Rolls Royce of care homes and he never changed his view. He would enjoy group outings in the home's transport. He enjoyed the singalongs and the film shows within the home. He enjoyed the food and chats with other residents and staff. When his memory reduced he was helped to keep safe within the home. Recently for 5 months his physical condition"

M W
carehome.co.uk rating: 5.00 out of 5

"Very good. Did mother so well - she will be back."

Alan F
carehome.co.uk rating: 4.92 out of 5

"My mom was at the home for two years. It’s an excellent place. Staff are very lovely and caring. My mom had a beautiful life; among the caring people."

Shirley J
carehome.co.uk rating: 5.00 out of 5

"Very good home and fantastic staff. Thank you, team Woodland for making sure that you look after my mom so well. Especially when I am so far away, its a relief to know that my mom is well looked after."

Sandra R
carehome.co.uk rating: 5.00 out of 5

"I can't comment on rooms, facilities or activities as I didn't go in but my husband is very happy."

S R
carehome.co.uk rating: 5.00 out of 5

"Being very well looked after. All staff have been very good. I am very happy and satisfied for choosing the right care home. I am here for a short stay and like it very much especially the garden. Very good."

Phillip A
carehome.co.uk rating: 5.00 out of 5

"Amazing care. I am overwhelmed by the care and support received for my Nan. We moved her from another home but I am so glad that we made that decision. Nan received the best care. Very supportive staff and management. They kept us informed and involved even during the lockdown and crisis."

Tancy A
carehome.co.uk rating: 5.00 out of 5

"My wife was looked after in this beautiful place for three years. Friendly staff and a nice clean environment. I can never thank the caregiver enough for her care on her last few days. Beautiful location, right next to the country park."

J M
carehome.co.uk rating: 5.00 out of 5

"Wonderful care. Although Mum was not at Woodland View long, she was treated with dignity alongside outstanding and friendly care. The support we received as a family, from all staff, was the best. We are very grateful, even with the difficulties of lockdown, that Mum's last weeks and palliative care were in such a caring, homely environment."

D B
carehome.co.uk rating: 5.00 out of 5

"I came to this beautiful home in December. I came in feeling that I have no life left. But the staff here are amazing and they did everything that they can to make me feel positive and full of life and laughter. I couldn't have asked for more after a long, horrible hospital stay. It's a beautiful home - I mean 'home' and lovely gardens."

Patrick C
carehome.co.uk rating: 5.00 out of 5

"I have been very well looked after by caring and kind staff."

Pauline J
carehome.co.uk rating: 5.00 out of 5

"I visited mom after many months today after lockdown. She is happy and very well looked after all through the months of the pandemic. It's a beautiful home with a very caring staff. I am very happy that I chose this fantastic care home."

Jain T
carehome.co.uk rating: 5.00 out of 5

"My Grandmother was dearly looked after at Barchester Woodland View Care Home. I visited Barchester Woodland View Care Home and it felt like I was in a five star hotel not a care home. The management team were very professional and welcoming as were all of the staff. Exquisite facilities and a palatial decor and feel about it. Great value, particularly if you take up the current offer till May 2021."

Kai J
carehome.co.uk rating: 5.00 out of 5

"I stayed at Woodland View Care Home for two weeks after a major foot operation. As per the consultant's advice, I had to keep my foot raised most of the time for the 2 weeks of recovery. I took along my own leg support which was specifically designed for this recovery. The staff all seemed very happy, were supportive and all my care needs were catered for. I would thoroughly recommend after my 2 weeks respite here."

C R
carehome.co.uk rating: 5.00 out of 5

"My mother-in-law was extremely well looked after at Barchester Woodland View Care Home. I visited Barchester Woodland View Care Home and it felt like I was in a five-star hotel, not a care home. The management team were outstanding, very professional and catered for all of our needs. The staff were extremely professional kind and very considerate. The facilities are outstanding with a 5-star feel. The care home offers marvellous considerate care at great value for money."

William M
carehome.co.uk rating: 4.83 out of 5

"Our mother was a resident at Woodland View for two years. She had always been very independent and had lived on her own for many years. The decision to move out of her own home into a care home was not an easy one. As a family, we did a lot of research before choosing Woodland View. It was the right decision! Our mother was very well looked after. The staff were caring and considerate. They got to know her and made a real effort to help her to settle in. Other residents were also friendly and we got to know them too. Our mother was a resident there during the height of the pandemic when the country was in full lockdown. Although an extremely difficult and worrying time, it was reassuring to know that she was safe and well cared for. The staff - at all levels - were amazing. We are so grateful to them."

C J
carehome.co.uk rating: 4.33 out of 5

"Father began as respite before permanently joining the Memory Lane Community at Woodland view. We are impressed by the standard of care and attention given to him by the dedicated team of professional staff. Communication is excellent and we are kept updated, especially as father's behavior can at times prove challenging."

Tina C
carehome.co.uk rating: 4.92 out of 5

"My sister has a learning disability and complex medical needs and has been a resident at Woodland View Care Home since January of this year. She had a terrible time prior to going to Woodland View in another care home where she was not looked after properly. This was very distressing for her and for us as a family. Subsequently, she arrived at Woodland View very unwell, and with none of her normal sparkle and enthusiasm for life. I do not exaggerate when I say the wonderful staff here have brought her back to life with their exemplary care delivered with kindness and compassion. My sister is now well on the road to recovery and has the sparkle back which we sadly hadn’t seen for many months prior to her going to Woodland View. She is now enjoying life again in a place that is full of life and laughter. As a family we couldn’t be happier with the care she is receiving, and we are so grateful to all the staff for everything they have done and continue to do. Thank you so much."

Erica C
carehome.co.uk rating: 5.00 out of 5

"My husband recently passed away on 20th May. It was my wish that he would spend end-of-life care at Woodland View, Kingswood Dementia ward where he had been a resident since December 2020, and not be admitted to the hospital. The reason being that the care, love and respect he was shown by the wonderful team of nurses and carers could not have been better. He had been in alternative care homes since 2018, and for the first time in four and a half years, myself and family had peace of mind knowing that he was safe and so well looked after. Even though he had the last stages of dementia, we knew that he was happy. A new manager took over earlier this year, and what an asset to Barchester. He was always ready to chat, and all the staff really liked him (extremely approachable and genuinely understanding). I spent three nights sleeping by my husband's bedside before he died, and I was so well looked after with food, drinks and words of comfort from everyone who was on duty. I will be forever grateful. Thank you."

Janette E
carehome.co.uk rating: 4.17 out of 5

"My parents stayed in Woodland View for three weeks respite while I was on holiday. I would thoroughly recommend this home to anyone looking for good care and very comfortable surroundings. The staff were very attentive and helpful. Activities were on most days, which my mum thoroughly enjoyed. I would not hesitate to send my parents there again, in fact, my mum was sad to leave."

Theresa W
carehome.co.uk rating: 4.75 out of 5

"The care my mother receives at Barchester Woodland View Care Home is considerate and caring always. Ensuring she keeps her dignity, all of the staff show my mom the utmost respect. Suggestions are always taken on board and sometimes executed depending on the circumstances of staff available and finances. Overall I could not have chosen a better home for my mum thank you all."

M L
carehome.co.uk rating: 4.42 out of 5

"Very helpful, good standard of accommodation. Staff are friendly and encouraging in my respite care."

W P
carehome.co.uk rating: 5.00 out of 5

"Excellent care from all the staff who could not have been more helpful. Nothing was too much bother. All staff were very friendly. Everything was clean and tidy. Room was cleaned thoroughly every day."

Charles C
carehome.co.uk rating: 4.00 out of 5

"Mum had been residing at Barchester Woodland View Care Home for nine months and really enjoyed meeting the other residents and the many activities the home arranged to keep their residents entertained. When Mum's time came, the nursing staff were fantastic in making her comfortable and all other staff were very respectful and supportive of us, as her family. Thank you."

Peter R
carehome.co.uk rating: 4.75 out of 5

"Another delicious meal. Gammon, pineapple, roast potatoes and vegetables, a definite favourite! The head chef delivered the lunch trolley with a smile and always makes time to talk to the residents, wave and brighten their day."

S H
carehome.co.uk rating: 4.08 out of 5

"My mother-in-law who is 98 years of age and suffering from severe vascular dementia resides here. All the staff are caring and courteous. I find the environment at Woodland View excellent for her needs. Her room is always spotless and clean. Every effort is made to safeguard her well-being."

Sheila K
carehome.co.uk rating: 4.58 out of 5

"I find Woodland View to be an outstanding care home, which I highly recommend. The home is led by a most impressive manager who is supported by an excellent deputy manager and efficient administration team. The care team are highly motivated and dediated to the residents and their personal needs. Their empathy and patient interaction is admirable, this, no doubt reflects the high quality and expectations of the management team. My mother is 98 with advanced dementia, she could not be in a better place."

Michael K
carehome.co.uk rating: 4.67 out of 5

"Layout is spacious, modern, secure and clean. Facilities are plentiful and attractive. Large garden areas easily accessible. A lot of thought goes into planning activities. Staff are well-trained, experienced and professional. They make a determined effort to recognise and respond to the care and nursing needs of a resident unable to communicate in any way. The meals are well-planned, well-cooked, well-presented, tasty and nutritious. The management is effective at ensuring the home operates to a high standard."

Martin B
carehome.co.uk rating: 5.00 out of 5

"The room, bed, bathroom are all very good. The garden is pleasant. The cleaners, laundry, dining room service are very good. The carers are usually good, often excellent. In a year, I have only had cause to complain to the management twice and the matter has been promptly dealt with."

Phyllis H
carehome.co.uk rating: 4.75 out of 5

"Excellent. Enjoying my time. Feel secure. Staff are very helpful and pleasant."

Edward B
carehome.co.uk rating: 4.92 out of 5

"As a family, we have found Barchester Woodland View Care Home to be a very caring home for our mother to live in. Many of the activities she has been encouraged to take part in and the overall experience has been rewarding for both her and us. It's great to see Mother looking well, eating well and smiting."

Gary N
carehome.co.uk rating: 5.00 out of 5

"Everyone I've encountered in this home has been helpful, kind and professional. The person I visit here is making steady progress and everyone is both encouraging and supporting the recovery process."

Helen G
carehome.co.uk rating: 5.00 out of 5

"Since my arrival at Barchester Care Home, I have felt quite at home. The atmosphere is happy and I already feel quite at home. All the staff are helpful and friendly. Everywhere is clean and cared for like my own home was before coming here. All being well I hope I shall be here until (an expression I use) pop my clogs. Many thanks for everything."

M O
carehome.co.uk rating: 5.00 out of 5

"Mum is thriving at Barchester Woodland View Care Home. The home matches her needs so well. I have been so impressed by the activities programme which has provided such a lovely range of activities, both inside and outside the home. It's years since Mum has participated in so many social activities at Christmas! The staff do everything they can to make family and friends welcome when they come to visit Mum. We are so pleased for Mum."

Amanda O
carehome.co.uk rating: 4.58 out of 5

"Good caring home, with friendly staff and great food and activities. Clean and safe environment for my mother to enjoy her 2-week respite stay. Will be back again for respite when needed by us."

Tonja H
carehome.co.uk rating: 4.25 out of 5

"Mum stayed at Barchester Woodland View Care Home for 6 weeks respite. She had been struggling to cope following Dad's death and unfortunately had been admitted to a mental health unit twice. Her mental state is not good and she unfortunately may never be the same. My sister and I decided that a respite stay might do her some good as Woodland View Care Home arrange lots of activities to keep the brain and body stimulated and active. We hoped that it would help Mum get back into the real world and learn to mix and socialise too. Unfortunately, that did not happen but Woodland View could not have done more to encourage her. Woodland View arranged for Mum's meds to be dispensed from a local chemist, arranged for a nurse practitioner to visit when Mum was unwell, bought a fan for Mum during the recent hot weather and also bought a reusable dossett box to contain mum's drugs when she left. They also made sure that Mum had an extra week's supply before she left too. Every member of staff that I met was helpful and kind. All due to excellent leadership."

Suzanne C
carehome.co.uk rating: 4.83 out of 5

"My husband has been in Barchester Woodland View Care Home for the past four years. The overall atmosphere from when you enter is a lovely calm feeling. I would like to congratulate them on the wonderful care they have shown him. The Staff are outstanding and nothing is too much trouble. The meals are brilliant and my husband seems to enjoy everything that he is served. Thank you all so much for making a difficult situation so much easier."

M B
carehome.co.uk rating: 5.00 out of 5

"My mother has been a resident at Woodland Vies since October 2021. She is well-cared for and happy, the staff are friendly and caring, the manager is readily available and supportive, the food is good, the entertainment is varied, and the building is well maintained and spotless. I would highly recommend."

P J
carehome.co.uk rating: 5.00 out of 5

"My Mother has been in Woodland View since 2019 we moved Mum because the care from the previous home was woefully short. At Woodland View staff are excellent, everyone I've met is courteous, friendly but most of all treat my mum with dignity and kindness. Mums always clean and tidy. Food is excellently prepared to good restaurant standards even if it has been adjusted so Mum can eat easily. We have no worries about Woodland View on safety or security (Mum has dementia). I have recommended Woodland View to a friend whose mother is now a resident. As for value yes it is a lot of money but if I end up in a home Woodland View would be the one for me."

Andy L
carehome.co.uk rating: 4.50 out of 5

"My brother has been in Woodland View since the middle of July 2022, sadly having received a terminal cancer diagnosis. From the first day I contacted the home, the care he has received has been fantastic. The care home manager visited my brother in hospital in Romford the same day I made contact and within a couple of days he had been transferred to the home. The staff are extraordinary. The patience and compassion they show is amazing. My brother is not the easiest person to deal with but the experienced staff always remain cheerful and attentive. The food is also really good, especially the breakfast, which my brother really enjoys and the chef is always happy to accommodate any special requests. All in all, I can't praise the manager and his staff more highly as they are making what is a very emotional time for the family a little more bearable as we are safe in the knowledge that my brother is being well cared for."

Ross B
carehome.co.uk rating: 4.17 out of 5

"Our Woodland view care home, experience has been very positive, the home is very bright and airy. The manager is always ready to help and advise as are the staff, The entertainment that is put on for the residents, is 1st class, we can visit at any time, and we feel confident that she is in safe hands with this team, thanks to everyone there."

Steven M
carehome.co.uk rating: 4.67 out of 5

"My mother has Alzheimer's and is currently trialling a week or two of respite. I have visited most days and found her happy, extremely well fed and thoroughly enjoying the beautiful, comfortable social environment. She thinks she is in a 5-star hotel. All the staff are wonderful, incredibly kind and caring to Mum and always informative and supportive. They do an outstanding job. Mealtimes are a high light and the food is truly fabulous. I have really appreciated being able to visit her at any time and always made to feel welcome. I thoroughly recommend this wonderful care home with great management and staff."

Elizabeth H
carehome.co.uk rating: 5.00 out of 5