Reviews for Badgeworth Court Care Home

"My mother has been a resident of Barchester Badgeworth Court Care Home for two months. She has dementia and was adamant she was not going into a home. However, it became increasingly difficult to care for her at home and no matter how long I spent with her she was lonely and depressed. Since being at Badgeworth Court, she has come to regard this as her home and is quite happy to leave me at the door and return to her "friends". The staff are lovely and very good with her, nothing is too much trouble. The whole family are happy in the knowledge she is quite content with where she is living and is calm and there is always someone around her."

Jennifer E
carehome.co.uk rating: 4.50 out of 5

"Mum has been a resident of Barchester Badgeworth Court Care Home, near Cheltenham for just over a year. We are very happy to know that she has been well looked after by very caring staff, it's a weight off our shoulders to know that Mum has 24-hour care. Mum has settled in well and enjoyed the food and some of the activities."

A M
carehome.co.uk rating: 4.00 out of 5

"My mother has been a resident of Barchester Badgeworth Court Care Home for two months. She has dementia and was adamant she was not going into a home. However, it became increasingly difficult to care for her at home and no matter how long I spent with her she was lonely and depressed. Since being at Badgeworth Court, she has come to regard this as her home and is quite happy to leave me at the door and return to her "friends". The staff are lovely and very good with her, nothing is too much trouble. The whole family are happy in the knowledge she is quite content with where she is living and is calm and there is always someone around her."

Jennifer E
carehome.co.uk rating: 4.50 out of 5

"Mum has been a resident of Barchester Badgeworth Court Care Home, near Cheltenham for just over a year. We are very happy to know that she has been well looked after by very caring staff, it's a weight off our shoulders to know that Mum has 24-hour care. Mum has settled in well and enjoyed the food and some of the activities."

A M
carehome.co.uk rating: 4.00 out of 5

"Of all the homes we looked at, Barchester Badgeworth Court Care Home was way ahead of the rest. Staff are very caring and see to everyone's need, even visitors'."

June I
carehome.co.uk rating: 4.17 out of 5

"When Mum became suddenly confused and was unable to return home from hospital, we contacted Barchester Badgeworth Court Care Home on the recommendation of friends' experiences. They responded quickly and were able to provide a place immediately. When Mum arrived, the staff made great efforts to really get to know her and within a week, all the staff appeared to know her and stopped to chat whenever they crossed paths. Time for conversation is clearly a priority at Badgeworth Court. Mum enjoyed the varied activities, many of which are held outdoors. Sadly, Mum's condition deteriorated but the staff adapted their care seamlessly. They have provided exceptional care, demonstrating respect and compassion and helped Mum to retain her dignity. They have also been highly supportive to us, as a family. We would have no hesitation in recommending Badgeworth Court Care Home."

Caroline T
carehome.co.uk rating: 4.67 out of 5

"Of all the homes we looked at, Barchester Badgeworth Court Care Home was way ahead of the rest. Staff are very caring and see to everyone's need, even visitors'."

June I
carehome.co.uk rating: 4.17 out of 5

"When Mum became suddenly confused and was unable to return home from hospital, we contacted Barchester Badgeworth Court Care Home on the recommendation of friends' experiences. They responded quickly and were able to provide a place immediately. When Mum arrived, the staff made great efforts to really get to know her and within a week, all the staff appeared to know her and stopped to chat whenever they crossed paths. Time for conversation is clearly a priority at Badgeworth Court. Mum enjoyed the varied activities, many of which are held outdoors. Sadly, Mum's condition deteriorated but the staff adapted their care seamlessly. They have provided exceptional care, demonstrating respect and compassion and helped Mum to retain her dignity. They have also been highly supportive to us, as a family. We would have no hesitation in recommending Badgeworth Court Care Home."

Caroline T
carehome.co.uk rating: 4.67 out of 5

"My mum moved here after a fall and a spell in hospital last summer. I am very happy with the care she receives. The carers are lovely to Mum and the nurses and manager responsive to enquiries and any concerns. Covid has limited Mum’s options as has everyone else’s but the visits and Skype calls are welcomed. The staff make every effort to accommodate these. Mum has a lovely room looking out on a patio area and enjoys watching the birds and squirrels who come to visit her bird table. Hopefully, she can engage with other residents and activities more when Covid restrictions are lifted. In the current circumstances, we as a family are satisfied that she is safe and well cared for."

Jane H
carehome.co.uk rating: 3.75 out of 5

"I cannot commend Badgeworth Court highly enough. My parents are both residents here. Sadly my mum passed away earlier this week. The staff were so supportive, compassionate and very committed both to caring for mum in her last few days but ensuring my dad was supported too. As their daughter, I was regularly kept informed of mum’s condition and involved closely with any changes in her care plan. All staff, from kitchen, housekeeping, care staff and management were so caring and made such a big difference to this whole wearing, harrowing period. I could not have asked for more and if I had, I know they would have done anything to accommodate the family’s wishes."

Gill M
carehome.co.uk rating: 4.75 out of 5

"I/we can't fault the care my mother has received. The staff is so patient with her and her needs. The food choice and quality is excellent. On her birthday it was lovely to have lunch with her (three courses) in a special dining room decorated for her birthday with family members able to attend. The gardens around the care home are beautiful. The nursing, administration, and management team are very caring and always available. All in all, I would recommend Badgeworth Court."

S I
carehome.co.uk rating: 4.83 out of 5

"Both my parents are in the care home (my mother for seven months, my father for five). From the start, I have been very impressed by the management, care, and consideration given to residents and the high professional standards. Very impressed!"

Michael H
carehome.co.uk rating: 4.83 out of 5

"Barchester Badgeworth Court Care Centre is set in beautiful surroundings with lovely rooms and cuisine. The staff are particularly caring and go to great lengths to provide individualised care and entertainment. Nothing seems to be too much trouble and the home has a friendly atmosphere. The management team is very accommodating and approachable. Good communication and their handling of the COVID-019 pandemic is commendable."

L H
carehome.co.uk rating: 5.00 out of 5

"The staff at Badgeworth Court are dedicated to caring for the residents. The level of care and support my father has received, particularly during the very challenging times of the pandemic, has been first class. Communication from the home's management has been regular and clear and the use of video calls has been invaluable to keeping in touch whilst unable to visit in person."

Neil M
carehome.co.uk rating: 4.08 out of 5

"Both my grandparents are now residing together at Badgeworth Court and as a family we cannot thank the home enough for their care and kindness. The staff are very friendly and nothing is too much trouble. My grandparents recently celebrated their 69th wedding anniversary during the lockdown and despite us being unable to share this precious moment with them the team at Badgeworth made sure the anniversary didn’t go by without a celebration and shared the amazing pictures with the family. It’s those little things that create lasting memories and what make Badgeworth such a special place."

Katie M
carehome.co.uk rating: 5.00 out of 5

"I am a private carer for a 93-year-old lady who fancied a change of scenery, and a change from day to day home life. Badgeworth was at the top of our list for a short four-week stay for some rest bite. The care my client received during her stay was fantastic. The staff and carers here were very friendly, they went above and beyond to make sure her stay was enjoyable. Great daily activities, beautiful grounds, and a fabulous variety food menu. I will definitely recommend this outstanding place to other people."

Hayley S
carehome.co.uk rating: 4.83 out of 5

"Since a change of management a little while ago, it has become a very impressive place in every way, run with efficiency, kindness and humanity. That has made such a difference to my peace of mind in being separated from my mother during the Covid-19 pandemic. I am grateful too for the time and effort the activities manager put into making it possible for me to have my first video call with my mother when I am a novice. Nothing was too much trouble - a hallmark of the home in general."

Katie M
carehome.co.uk rating: 4.92 out of 5

"Badgeworth Court is a lovely care home in beautiful gardens. The nursing and care team are like a family. They all treat my mum with respect and dignity. My mum settled really well into Badgeworth Court. The manager is extremely efficient and always makes time to talk to us. The facilities are great and my mum loved the visit by the therapy dog and baby owl."

M N
carehome.co.uk rating: 5.00 out of 5

"Staff and management are excellent. You can drop in any time day or night unannounced and the staff always treat residents in a friendly and professional manner, even when they may be in the next room and are unaware you are around, which is reassuring, and they have enough staff to ensure a good and safe level of care is offered at all times with a friendly atmosphere amongst the staff and no obvious tensions. Staff and management go out of their way to accommodate residents preferences even when they lack capacity and the chef will make a special effort to adjust the menu to suit. My mother has been at Badgeworth now for some 6 and a half years with severe dementia and whilst she expressed a wish not to go into a care home before she lacked capacity and things at home became too difficult, even with professional care, she actually settled in at Badgeworth very well and was much happier than she had been in her own home."

Tony
carehome.co.uk rating: 4.67 out of 5

"Dad is having end of life care for renal failure. The staff here are amazing and are always so cheerful and helpful. Dad loves the food and they are taking such good care of him. Could not wish for anything better in these difficult circumstances."

T S
carehome.co.uk rating: 5.00 out of 5

"Rooms that are homely, country views and wildlife to watch by the door or garden. Staff are pleasant, friendly, helpful and hard working."

C R
carehome.co.uk rating: 4.58 out of 5

"What a lovely homely place with lovely smiley staff. I have already picked my room for the future. I went to the Christmas Fayre which was very good I had a look around and met some of the residents and was touched by the way the staff interacted with the residents. Would definitely recommend this place."

Jackie R
carehome.co.uk rating: 4.17 out of 5

"My daughter and I had already visited Badgeworth Court and decided this home was the best place for my husband's first respite care in the Cheltenham area. He has dementia and went from hospital to Badgeworth for respite. In the home, there was an air of calm and everyone working there was very happy, friendly and caring. The residents were relaxed, happy and well looked after. I also saw them engaged in different activities on my visits. I was impressed by the monitoring day and night. I have seen the manager walking around the home after 9 pm on several occasions. She and her deputy contacted us regularly for feedback. The unit manager and senior carers are very professional and passionate about their job. Each member of staff knew where everyone was and if someone was in their room at meal times they made sure they returned to the lounge/diner for food and drinks. The interaction between staff and residents was amazing. My daughter and I would definitely want my husband to return here."

Chris R
carehome.co.uk rating: 5.00 out of 5

"The care and kindness at Badgeworth Court is second to none. From the management to the nursing to the carers, you would be hard-pressed to find better. Nothing is too much trouble for them. There is no problem for me to stay when my wife is ill, always offered a tea or coffee. Very professional, exceptionally clean and tidy. Beautifully kept gardens. Absolutely wonderful - 10 stars."

G C
carehome.co.uk rating: 5.00 out of 5

"Can't fault them - this says it all."

Esme J
carehome.co.uk rating: 5.00 out of 5

"Since Mum has been in Badgeworth she no longer gets urine infections/skin tears. She has started eating better, put on weight, is more stimulated with activities. She loves the staff who are so friendly and caring and helpful. Never rude or moaning, always listen to any problems or issues and sort it out immediately. The meals are wonderful, Mum has a fantastic choice. She has her hair done every Thursday. Staff are aware of Mum needing to rest on her bed as he ankles swell. They know to cut up her food. They know Mum likes to have a banter with them. All staff, kitchen, housekeeping, care staff all really care. The home is clean and tidy with fantastic views and a lovely garden outside. They have a minibus to take out service users on trips out. Mum no longer has falls. She has settled so well at Badgeworth which enables me to sleep at night knowing she is safe. We are informed if Mum is being seen by a social worker or mental health nurse. We are now also emailed by Badgeworth for activities that we can attend."

Barbara H
carehome.co.uk rating: 5.00 out of 5

"Badgeworth Court Care Home is set in delightful grounds and is an oasis of care and rest for the residents. It is expertly run by a very pro-active manager who has improved the structure of the home significantly since her appointment. Her attention to detail, expertise in nursing care and readiness to speak to resident's relatives in commendable. All her staff are now putting into practice a lot of her ideas and they too are to be praised for their increased efforts to provide first-class care. They all work tremendously hard and are all very friendly and helpful. Full marks to the general manager and her staff for providing a safe and happy environment for their residents."

David B
carehome.co.uk rating: 4.42 out of 5

"Staff and amenities seem of a high standard, with staff being both pleasant and helpful. In general, a very good atmosphere and excellent environment for residents (this applies specifically to Selwyn Paine ward, but I'm sure the others compare favourably."

Richard S
carehome.co.uk rating: 4.42 out of 5

"Needed to find a placement for my 87-year-old Brother. In our review of local possibilities, we included Badgeworth Court, which had been recommended by some friends and was near his home. We are pleased to say that we selected Badgeworth Court, which is in a lovely setting between Cheltenham and Gloucester. The staff and management are all open, friendly and always very helpful. The home is well kept, clean and tidy. Care and training are at a high standard. I am always kept in touch with any issues that may arise. With the help of the staff, my brother has both settled in well and has made some good progress since being at Badgeworth Court. I would highly recommend you include this care home on a list of possibilities."

Victor R
carehome.co.uk rating: 4.33 out of 5

"My wife has been a resident of Badgeworth since 4th May 2014 and in that time there has been four appointed managers and two or three temporary placements. It is only now that we have a manager to match the original incumbent. I have total confidence that my wife's specific health issues related to vascular dementia are being met by the nursing staff. In the past, from 2016 to the appointment of the current manager it was extremely difficult to get continuous, quality nursing care, particularly due to the lack of health care records being updated and the amount of agency nursing staff not having clarity of my wife's medicine needs and application. Now, I note the impact on my wife, POSITIVE. There is still a person there."

Vic G
carehome.co.uk rating: 4.50 out of 5

"I visit my grandparents regularly here, they are both residents. Sadly Grandma passed away this week. She was ill for a few weeks before this. During this whole period, all staff and management have been wonderful. They supported ALL of my family and were extremely respectful of the trauma that we were going through. This standard continues now my Grandma has passed, the concern and attention given to my Grandad and my Mum is extremely appreciated."

Daisy M
carehome.co.uk rating: 4.75 out of 5

"On the whole, lots of lovely staff and manager trying to meet the needs of my sister who suffered a severe stroke. She is very happy here. Much improved over this last year."

Martina M
carehome.co.uk rating: 3.92 out of 5

"My mother has been in this care home for almost six months. After a very bad fall and a five-week stay in hospital, the family were left with no choice but to find a suitable care home. She was very poorly and could not communicate very well. The care here has been excellent and she is a different person. The carers are so friendly and dedicated and will go out of their way to make sure the residents are happy and cared for. We have never regretted our decision in choosing this care home."

Sally J
carehome.co.uk rating: 4.83 out of 5

"Dad came into Badgeworth after a pretty traumatic time in hospital. We told him he was being moved to a hotel - and he really believes it! Mum is still in their bungalow but visits daily and has become much of a fixture at Badgeworth too. So much so that we held Mum and Dad’s 70th Wedding anniversary celebration in the lounge. The staff were amazing and my parents had the best time! We can’t fault the environment or the staff and would highly recommend Badgeworth Court to anyone."

Glynis M
carehome.co.uk rating: 4.75 out of 5

"My mother has been at Badgeworth for two years now and enjoys the rural aspect of the home. The current management has made great improvements and raised the standards. The staff are all very caring, supportive and friendly to my mother and all visitors."

Andrew G J
carehome.co.uk rating: 5.00 out of 5

"Mum is at Badgeworth Court Care Centre for 4 weeks respite. She settled very quickly. The staff are wonderful. She loves the food and the activities and her room is lovely (clean, comfortable and wonderful view!). I cannot recommend Badgerworth Court highly enough."

D G
carehome.co.uk rating: 4.92 out of 5

"My father was a resident at Badgeworth Court Care Centre from February 2016 in their nursing wing. My mother, who has Alzheimer's joined him in April 2016. Their care was so tailored to their needs it was excellent with time being made available for them to spend quality time together. Sadly my father passed away in July. He said that his care had been "too good". He was very content and the staff went the extra mile to ensure this. They helped my mother come to terms with his passing and she is now calm and enjoying the activities and the company. She says "they spoil you here". The family could not have asked for more."

P K
carehome.co.uk rating: 5.00 out of 5

"Our family is delighted with the care mum receives at Badgeworth Court. The staff are consistently kind, caring and treat mum with great care and respect. We are always informed of decisions regarding her medicines and doctors visits. Mum has a lovely room, very nice food and is happy and contented."

Elizabeth L
carehome.co.uk rating: 4.42 out of 5

"My father, who was diagnosed with Alzheimers, was looked after at home by my mother until his condition worsened and we had to find a nursing home. I cannot speak highly enough of the staff on the Norwood Unit at Badgeworth. It was an emotional time for all the family and we felt hugely supported and confident that all Dad's needs were being met. Everyone was kind, caring and professional. They informed us immediately of changes to Dad's condition and treated him accordingly. In the last days of Dad's life, they were a great comfort to us and treated him with great care and compassion. I think we were very fortunate to have found such a lovely home for Dad and it certainly helped Mum come to terms with losing her husband of 65 years."

Patricia M
carehome.co.uk rating: 5.00 out of 5

"The staff are always friendly and speak to you."

Joyce M
carehome.co.uk rating: 5.00 out of 5

"In early January my mother who was suffering from Alzheimer's disease became ill with pneumonia. The care provided in the home was exemplary. We had said that we didn't want her to go to hospital and this was agreed by the home. She was nursed in her room by qualified nurses, including the rapid response team until her death. Her family was with her for the whole period. She was prescribed medicines in including palliative care medicines but these were not needed. She had a completely peaceful, stress-free death, in familiar surroundings with her family by her side. I was very happy with how things happened."

Clare M
carehome.co.uk rating: 4.25 out of 5

"Our review was a very constructive and outlined rehabilitation care that the home can offer. All the staff are very approachable and they have my father's best interest at all times. The cleanliness of the home is outstanding and meets all the resident's needs."

S C
carehome.co.uk rating: 5.00 out of 5

"My wife was first admitted for respite then, palliative care. The room: nicely decorated, clean and tidy. Care staff: Courteous attentive - couldn't do enough for us. Lovely attitude towards their vocation. Nursing staff: communicated needs/information in an understandable way. In her final weeks, my wife was kept comfortable and palliative care/help was sensitive and helpful."

S S
carehome.co.uk rating: 4.36 out of 5

"The staff, from assessing my mother to homing her, to facilitating moving her to a nearer care home to us was seamless and done in an extremely caring way both to her and her family. They are dementia friendly as well as attentive to nursing needs. My mother had never been in care before and they made her at ease to the point she was incredibly sad to leave and thanked all the staff as she left."

Jennifer Y
carehome.co.uk rating: 4.33 out of 5

"I visited a friend at Badgeworth Court, and I found the place very solemn but with a welcoming atmosphere, staff are very accommodating with a friendly smile, rooms are very clean and spacious, residents are well looked after as I've noticed when I walk around, such a wonderful care home indeed to recommend."

TessieI
carehome.co.uk rating: 4.25 out of 5

"My mum has been living in the home for nearly two years. I could not fault the home in any way. The home is on a beautiful ground with a stunning view. Her room has been kept clean and tidy, personal items are placed according to my mum's wishes. Care staff are so caring and friendly; they make me feel welcome on my visit, update me any changes in her care; they encourage her to walk around the garden, attend indoor and outdoor activities. I could not wish any better care for her."

Christine J
carehome.co.uk rating: 5.00 out of 5

"Three months ago my father was dying in hospital due to a chest infection. The Doctor told me that he only had a few days to live. Since he moved to Badgeworth, his condition has improved significantly. He is now eating, drinking and starts to sit out with others in the garden. I could not thank the staff enough for their care and kindness. Without them, my father wouldn't be with us any more!"

David D
carehome.co.uk rating: 4.92 out of 5

"The staff are very friendly and competent carers. Rooms are clean and comfortable and the food and refreshments are very good and regular. The facilities are excellent and mum is very happy."

D J
carehome.co.uk rating: 5.00 out of 5

"Having been a regular visitor for the last 18 months I have nothing but praise for Badgeworth Court Care Centre. The staff don't mind helping to sort out anything for you and there is always something happening for the residents. The food is outstanding and with a good variety of choice. The head chef is always approachable. I would recommend Badgeworth Court to anyone."

Kerwin W
carehome.co.uk rating: 5.00 out of 5

"Just to say a big thank you to everyone at Badgewoth Court Care Centre for the perfect Christmas lunch today. My mum and I had a wonderful time with my Nan. We were served by the General Manager. My nan has been in the home for over two months now. The staff are so kind and helpful. The carers are always available and happy to help. A big thank you to all the catering staff (lovely food) and to the nurses, just amazing, 120%. Also to housekeeping and the ladies who did the laundry. Thank you to all of you! Cannot expect any better service from anywhere else."

Michelle J
carehome.co.uk rating: 5.00 out of 5