Reviews for Bryn Ivor Lodge Care Home

"My mum is currently in Barchester Bryn Ivor Lodge Care Home after discharge from hospital and after these first two weeks, seems to be settling into a routine. The staff are fantastic, very helpful and accommodating to both Mum and myself. Good to see her appetite back and enjoying the food. Any questions are always answered by the nurse to help put my mind at rest."

C R
carehome.co.uk rating: 4.67 out of 5

"My mum is currently in Barchester Bryn Ivor Lodge Care Home after discharge from hospital and after these first two weeks, seems to be settling into a routine. The staff are fantastic, very helpful and accommodating to both Mum and myself. Good to see her appetite back and enjoying the food. Any questions are always answered by the nurse to help put my mind at rest."

C R
carehome.co.uk rating: 4.67 out of 5

"I'm writing this review specifically to mention one of your carers on Tredegar. She has got a really lovely way with the residents (especially my mother). She is very caring, kind and an absolutely credit to her professional. I can't fault her."

A O
carehome.co.uk rating: 4.92 out of 5

"I'm writing this review specifically to mention one of your carers on Tredegar. She has got a really lovely way with the residents (especially my mother). She is very caring, kind and an absolutely credit to her professional. I can't fault her."

A O
carehome.co.uk rating: 4.92 out of 5

"Wish to thank the activities coordinator and all the staff concerned for making my aunt's 103rd birthday such a special occasion."

Helen P
carehome.co.uk rating: 5.00 out of 5

"Wish to thank the activities coordinator and all the staff concerned for making my aunt's 103rd birthday such a special occasion."

Helen P
carehome.co.uk rating: 5.00 out of 5

"A birthday party was held for my relative in the care of Barchester Bryn Ivor Lodge Care Home. The activities lead organised it all with such care and attention to detail. She greeted us all and looked after everything and made sure we all had what we needed without intruding - she got it just right. There was a harpist playing in the background which was a lovely touch. Food was plentiful and delicious. Most importantly, the birthday girl and her guests were made to feel very special."

Danny R
carehome.co.uk rating: 4.17 out of 5

"A birthday party was held for my relative in the care of Barchester Bryn Ivor Lodge Care Home. The activities lead organised it all with such care and attention to detail. She greeted us all and looked after everything and made sure we all had what we needed without intruding - she got it just right. There was a harpist playing in the background which was a lovely touch. Food was plentiful and delicious. Most importantly, the birthday girl and her guests were made to feel very special."

Danny R
carehome.co.uk rating: 4.17 out of 5

"The main reason I'm completing this for is in relation to one of the carers on Tredegar, she looks after my mother. She is outstanding. You can see the inter relationship she forms with residents and is clearly so caring. She goes out of her way to be helpful when you visit. She is an absolute credit to her profession. Five-star all day long."

Andrew O
carehome.co.uk rating: 4.83 out of 5

"The main reason I'm completing this for is in relation to one of the carers on Tredegar, she looks after my mother. She is outstanding. You can see the inter relationship she forms with residents and is clearly so caring. She goes out of her way to be helpful when you visit. She is an absolute credit to her profession. Five-star all day long."

Andrew O
carehome.co.uk rating: 4.83 out of 5

"I was very impressed by the standards at Bryn Ivor, the staff seemed very attentive and caring. My relative's room was always very clean when I visited and I was impressed with how spacious it was. It had an ensuite. Whenever I visited, the staff offered to make tea/coffee for me and I was allowed to help myself to hot drinks/food from the kitchen. The staff also took time to find out about my Dad's life prior to his admission to Bryn Ivor - his job, interests, etc and they made a 'themed box' for him to keep things like photos, cards from friends and mementoes, etc. The first time I walked in I saw a photo of my Dad on the wall - I felt that was nice to see as you could see how much staff valued residents' involvement and participation. Generously sized car park. The first time I visited - when Covid restrictions were in full force - staff were on hand to guide me to the appropriate entrance /exit and prepared Dad to meet me appropriately and punctually in the outside sheltered area."

Liz
carehome.co.uk rating: 5.00 out of 5

"I think the home is wonderful and seems like a first class hotel. The staff are most helpful and always very pleasant with the residents, and the good is good and they will always help and try to accommodate their likes and dislikes."

S D
carehome.co.uk rating: 4.33 out of 5

"In the extremely difficult circumstances generated by the Covid-19 outbreak, the staff at Bryn Ivor Lodge treated my very dear friend with exceptional professionalism, patience, kindness and discretion. She achieved a better sense of security and wellbeing than had been possible for many months for which I remain very grateful."

Janice N
carehome.co.uk rating: 4.58 out of 5

"Although my dad was only there a short while. All the staff were lovely and seemed to treat him with the respect he deserved. I was a bit reluctant to let him go into a home but felt really comfortable when we went to see the home and everyone was lovely. The few times we were able to see him (Covid) it was always clean and tidy. All members of staff were always helpful."

Julie M
carehome.co.uk rating: 4.58 out of 5

"My mother had Alzheimer's and was at Bryn Ivor Lodge for the last 3 years. Initially hesitant in sending her to a care home but my opinions quickly eased during this time. All the staff treated her with great dignity, respect and care. This pleasantly surprised me. They paid great detail to her in particular with her appearance, her health and her needs. Most importantly regarded my mother as part of not only their community but also their family. In my opinion, they are simply the 'best' in what they do and they have proved this time and time again whilst she was in their care. I will forever be grateful to them, especially the carers and nurses who cared for my mother. So to the entire staff at Bryn Ivor Lodge, thank you for being there for me, my family and most importantly for my mother."

A T
carehome.co.uk rating: 4.92 out of 5

"I would like to thank the staff for their compassion and professionalism. The home was willing to accept Mum when she was in the later stages of dementia when other homes would not. The staff quickly integrated Mum into the home and significantly reduced her anxiety. When it came to the end. I was able to visit the home and found Mum to be in a caring, respectful environment."

Nick L
carehome.co.uk rating: 5.00 out of 5

"Bryn Ivor, its exceptional staff and modern, purpose-built facilities are quite simply The Best! They looked after my Mum for 30 months (July 2018 - November 2020) and throughout that period, their level of care was extraordinarily high, the compassion and love they showed my mother was superb and their flexibility (while simultaneously adhering to Covid rules) was brilliant. From Reception, where the staff always greeted us with a friendly smile and an efficient service, through to the dedicated, hard-working carers and from the Activities Coordinators (where one member of staff, in particular, is a pocket-dynamo and the heart-beat of Bryn Ivor) together with her colleague, they could simply not be bettered. On the nursing side, 3 members of staff, in particular, were absolutely amazing and this superb team was expertly led by the manager In short. Bryn Ivor's excellent team are second to none and if you or a relative are fortunate enough to be a resident here, then you'll have won first prize in the Care Home lottery."

Nigel W
carehome.co.uk rating: 4.92 out of 5

"The standard of care is exceptional. Bryn Ivor Lodge is set in beautiful grounds and all the facilities are of a very high standard. What sets it apart from other homes is the staff, who are exceptional and provide a very high standard of care and are truly dedicated to the wellbeing of residents."

David E
carehome.co.uk rating: 4.67 out of 5

"A really pleasant well managed and well-maintained environment. The food is excellent and can be tailored to individual needs. Most importantly the care given by all staff cannot be faulted. Residents are treated as individuals and looked after as such. Staff members from all departments work as a team. Low turnover of staff also ensures continuity of care for the residents. I am completely happy with the care my mother receives at Bryn Ivor Lodge."

Nicole B
carehome.co.uk rating: 5.00 out of 5

"My father entered Bryn Ivor on the day of lockdown (23rd March). We then were unable to visit according to regulations, the staff then kept us informed of his welfare, but more importantly, cared for Dad to the highest level. Being a terminally ill resident, he could have chosen, as the illness took hold, to take residence in a hospice. The team were so fantastic that Dad chose to stay with his caring guardians until the end. This is a true testament to how good the Bryn Ivor team are. Nothing was to much trouble despite the current conditions. They have true strength as a team in difficult times. Many thanks for all that you did for Dad! You will always be angels in our eyes!"

Alex R
carehome.co.uk rating: 4.58 out of 5

"I came to Bryn Ivor Lodge on 29th June 2020 with severely inflamed and infected ulcerated lower legs and feet. I was in great pain. With the amazing care and expertise of my fantastic nurse I very quickly began to slowly heal and pain lessening, she is exceptional and very thorough in her care of me, patient, gentle and wants the best possible outcome for me. I am no in my sixth week in her care and making very good progress. Every member of staff is kind and caring, making sure I'm comfortable at all times."

W R
carehome.co.uk rating: 5.00 out of 5

"My mother moved into residential care in Bryn Ivor Lodge last year. Her room, the dining room and lounge are all large, well-appointed and clean. The food is good with a choice of menu and is homemade. The grounds are lovely, enabling residents to take some exercise and sit out in the better weather. The care she received there has been excellent. In particular, I must commend the activities staff who arrange a varied programme, and who genuinely care for the residents. My mother moved recently to nursing care, and due to Covid-19 I have been unable to visit, but the staff I have spoken to seem to be providing the same good level of care. The nurses and senior carer are very caring, keeping me updated on mum's condition. Overall, I am very happy with Bryn Ivor Lodge and would not hesitate to recommend it."

Christine B
carehome.co.uk rating: 4.92 out of 5

"We had to relocate my relative from Kent to Newport so we could be closer to her. This transfer took place on the day lockdown started which means we have been unable to visit her. Having said that, I was so confident about the team at Bryn Ivor and the care they give that I was not worried in the least. Since then, I have been kept up to date with her progress in the Dementia unit through telephone calls. She has settled in really well. Whenever you ring the staff are a delight and it is never too much trouble to give an update and answer questions. All of this when they are under such pressure too, I cannot imagine how it must be for the staff during these times. We cannot wait to go and visit our relative but we as a family know she is in the best possible place. Thank you Bryn Ivor!"

Milica K
carehome.co.uk rating: 5.00 out of 5

"Residents' building satisfactory. Access to most mod cons. The staff are very friendly and helpful. Menus improving. The food is good. Relaxed atmosphere and enjoyable (physiotherapy/exercises). Staff anxious to please and do help whenever necessary. Senior staff available at all times for advice, information, etc. Leisure time well organised. Very friendly."

M W
carehome.co.uk rating: 4.58 out of 5

"Excellent in all areas."

K C
carehome.co.uk rating: 5.00 out of 5

"The lady I support has been at Bryn Ivor Lodge for nearly four years and in that time the care and dignity given to her has never waivered. During these tough times I have been kept up to date with some video calls etc which have been invaluable. The staff are always so courteous and helpful that I feel like family. I would definitely recommend this Home to anyone searching."

Susan J
carehome.co.uk rating: 4.92 out of 5

"During the Covid-19 Bryn Ivor Lodge has kept me informed, by email, every week. The staff are always friendly and helpful. In the section my uncle is in they have been very good to allow me to video call him, at least once a week. As he has poor hearing the staff have been very good to repeat my conversation to him. He is well looked after and has been living there for several years."

Angela M
carehome.co.uk rating: 4.83 out of 5

"My mum was admitted to this wonderful nursing home in September 2017 from Hospital (after 14 weeks). I visited many other homes before we chose Bryn Ivor Lodge. For the first 10-months, Mum was in a residential nursing unit. Now and since June 2018, Mum required to transfer into the Dementia Unit. Here the wonderful staff have made her feel at home. There are activities, sing songs, visiting entertainment every week if the residents want to attend. My mum likes the choir and weekly singer. Mum also like watching TV in her room, we brought her own furniture and ornaments, photos, bedding etc, so her ensuite sitting/bedroom is full of her memories and she always seems happy and calm/safe in her space. Sometimes she eats in the dining room, and sometimes she prefers to eat in her room, especially if she is watching her programmes. The staff are simply wonderful, caring and always so kind; they are like family. I feel so welcome, and I know my mum is cared for with real affection."

Roberta D
carehome.co.uk rating: 4.83 out of 5

"Excellent care home. Very happy with the overall standard of care. With some exceptionally caring staff members, residents treated with dignity and respect. A lovely activity team who do their best to ensure the residents have plenty of social interaction."

Jayne B
carehome.co.uk rating: 4.75 out of 5

"My mother moved into the dementia wing in 2019. After eight months, her circumstances changed dramatically, she moved/transferred to the nursing dementia wing in January 2020. The care throughout her stay has been outstanding and exceptional. I've recommended the home to numerous people. The carers, housekeeping and nursing staff who have cared for my mother, have always and still do treat her with dignity and such gentleness. The family are pleased with every single aspect of this home. Thank you to everyone."

Patricia C
carehome.co.uk rating: 5.00 out of 5

"Overall, very happy."

Maureen K
carehome.co.uk rating: 3.58 out of 5

"My father took up residence at Bryn Ivor Lodge in May last year as he was struggling to continue to live independently due to his dementia. The care at Bryn Ivor has been first class, this includes all aspects of the home, from the social aspect to surroundings, to the accommodation and food. Special thanks to all the nurses and carers who work so hard to make my dad comfortable and happy."

S J
carehome.co.uk rating: 4.67 out of 5

"Very happy and been fine. (3rd stay and would like to return). Staff very helpful and efficient. Food was very good. Enjoyed the garden and the views from the sitting room."

Sheila B
carehome.co.uk rating: 4.50 out of 5

"Having been a temporary resident, I am delighted to have this opportunity to express my views. Suffice to say, should the need arise, I would return to Barchester Brys Ivor Lodge Care Home. In particular, the selection and performance of each and every member of staff is exceptional."

Dorothy H
carehome.co.uk rating: 4.92 out of 5

"Made some lovely friends from staff and other residents. Enjoyed singing in the choir."

Evelyn (Joan) B
carehome.co.uk rating: 4.75 out of 5

"Beautiful place. Lovely carers and food."

Sally H
carehome.co.uk rating: 5.00 out of 5

"We found the whole experience extremely positive and easy. Staff made us very welcome and the care my mother received was 1st class. The exercise and other activities were a huge part of her enjoying the stay. Food was 1st class, good choice and always served with a smile. We found the care and compassion excellent. I had no worries about leaving her in their capable hands."

Debbie R
carehome.co.uk rating: 5.00 out of 5

"Staff seem warm and friendly. Thank you for looking after Dad so well despite difficulties. Please keep me posted on his health."

Chris John M
carehome.co.uk rating: 3.75 out of 5

"The environment is lovely, my mother in law has struggles to settle, but that does not reflect on the care home. Any setting would have the same issues."

Anne P
carehome.co.uk rating: 4.17 out of 5

"Good as possibly can be - not like my own home. Food is not as good at tea time but better at lunch time. Staff are good to me. Would like to go out in the garden if possible. The room is nice and a good view. Physiotherapist required to help me move."

Granville L
carehome.co.uk rating: 3.75 out of 5

"Good care and staff caring and patient. Various and many activities. I enjoy the gardens."

Gill S
carehome.co.uk rating: 3.92 out of 5

"Kindness and care by the nurses is wonderful. Food is very good - but too much and too fancy. I would like to go out in the garden more."

V E
carehome.co.uk rating: 4.25 out of 5

"The first impression on entering the home was it looked like a top class hotel and this is true of the furniture and fittings. The corridor to my friend's room is wide and has lots of 'knick knacks' of years ago - a nice touch I think. Her room is large and light and airy and has everything in it she needs. There is the added bonus of a 'bistro' where we each take her and make coffee and sit with her which makes our visit much more enjoyable. The carers are all extremely nice and seem to genuinely care for the residents."

J R
carehome.co.uk rating: 4.75 out of 5

"The best meal is breakfast - perfect poached eggs. A variable menu from which you choose the day before. Three-course meals twice daily at 12.30pm and 5pm (too early). Soup always on the menu with a fruit platter alternative. Staff are very pleasant but a bit thin on the ground sometimes. They are expected to serve meals in the rooms. Medication locked in rooms until needed. Lights are left on despite bright sunlight but can be switched off if enough protest is made. All rooms are en-suite. This is an essential feature. Security poor at main entrance especially at weekends."

Peggy
carehome.co.uk rating: 3.83 out of 5

"Overall the experience at the home was good. The staff welcoming and the environment is of a high standard. Although I did not taste the food the menu looked fantastic."

J J
carehome.co.uk rating: 4.08 out of 5

"I was greeted by a very pleasant lady who showed me to my friend. The building is brand new and all facilities are excellent. The decor and furnishings are lovely. There are nice gardens and views over the Bristol Channel. My friends room with en-suite was excellent and she seemed very happy with it. All the staff were very nice."

Angela G
carehome.co.uk rating: 4.75 out of 5

"Extremely professional, all staff are extremely helpful and friendly. Excellent food, rooms and facilities, very clean, pleasant environment. Excellent books, games etc around the living room to help stimulate dementia patients. Shame its so expensive as we will have to move my father due to self funding coming to an end."

Susan B
carehome.co.uk rating: 5.00 out of 5

"My father was one of the first residents in this home, admitted in the week it was opened. He is 89 years of age suffering from dementia. Prior to his admission he was in hospital for over 3 months, where his general health, dementia and demeanor were all suffering as he was becoming institutionalised. Since being admitted to Bryn Ivor all aspects of his life have improved and whilst I accept that his dementia cannot be reversed he is very happy and almost back to the Father of 10/15 years ago, long before the onset of his illness. He now has a new family, consisting of the staff who happily care for his every need and the other residents. My Husband, myself and all members of our family, young and old are always made very welcome by the staff and we now view a visit to see Dad as we did when seeing him at home. Sadly my Mother who was also due to go to Bryn Ivor Lodge became to ill too be admitted with Dad and passed away last month. I truly believe that had she been able to go to Bryn Ivor she would still be with us today and I suspect for a few months more."

Michele B
carehome.co.uk rating: 5.00 out of 5

"I spent a week in respite care following an operation and found it was very beneficial. The staff were lovely, they were so kind and attentive - you really felt you were their priority. My room was large comfortable and with a beautiful outlook. The food was good with an interesting and varied menu but if nothing suited they would readily provide something else. The home had only been open about a month and was still having some teething troubles; soon after I arrived and settled in, the lavatory cistern was found to be leaking, so I has to be moved to another room. The lighting in the bed room was so poor especially the bed side one, I had one brought from home."

Brenda P
carehome.co.uk rating: 4.00 out of 5

"Good room and facilities. Happy with food. Staff treat you well. I enjoy going out in the garden. Require a higher chair in room and lounges."

T W
carehome.co.uk rating: 3.50 out of 5