Reviews for Bryn Ivor Lodge Care Home

"At all times, whilst visiting my father, staff are very respectful to all residents. Care is individualised with activities tailored to the abilities to encourage improvement and maintenance of range of motion. Nursing care has been exceptional with health concerns identified and treated early. My thanks to the unit nurse and all nursing staff. The overall environment of Barchester Bryn Ivor Lodge Care Home is one of homely comfort. Care assistants set a wonderful example to new staff with their compassion and uplifting interaction with all residents. Well done Bryn Ivor!"

Diana E
carehome.co.uk rating: 4.91 out of 5

"Myself and a friend are power of attorney for our mutual 93-year-old friend who was leaving hospital, but could not return to her home. We were looking for a suitable nursing home for her and came to an open day at Bryn Ivor Lodge Care Home, and on being shown around the facilities were satisfied that we had found the perfect place for her to stay. It is a modern, bright clean building with large well-appointed bedrooms. The staff are all very kind, helpful and informative. Our friend has settled in well and is clearly improving since coming to the home."

Gail G
carehome.co.uk rating: 4.67 out of 5

"My mums care home recently closed giving me 6 weeks notice to find an alternative placement, mum had been there for 2 years 2 months. This was an extremely difficult time and I was so stressed about how she would cope with the transition, I needn’t have been... Mum has now been at Bryn Ivor for 4 weeks, the staff are getting to know her despite her lack of communication skills, she appears content, well looked after and they have engaged with me from day one to identify mums likes/dislikes & needs. The home is always clean, the staff very friendly, always activities going on around the home and the food always looks lovely. A big thank you from me for making the whole transition so smooth. I would highly recommend Bryn Ivor Lodge to anyone looking for care for their loved ones."

Suzanne B
carehome.co.uk rating: 5.00 out of 5

"The stay that my mum and auntie had recently was a blessing for both my wife and I as it was, we believe, a blessing for them both too. It meant that both we and they were able to treat the last fortnight as a holiday break. The change of scenery was almost certainly a fillip for them both and, as always, the standard of care was high. Thank you."

Richard H
carehome.co.uk rating: 4.92 out of 5

"Very happy with the care given."

M H
carehome.co.uk rating: 5.00 out of 5

"Very pleased with the home and the staff are very helpful."

E L
carehome.co.uk rating: 5.00 out of 5

"My relative spent three happy years at Bryn Ivor Lodge. The home has excellent facilities with nice decor and I always found it to be clean and fresh whenever I visited. Most important though is the high level of care provided to residents. I always found the staff to be kind and caring - they develop good relationships with the residents and with the relatives too which is also important. Sadly, for 16 months of my relative's time at Bryn Ivor, we were in the midst of the Covid-19 pandemic and for most of this time, I was unable to visit due to the restrictions in place. However, I felt completely confident that she was happy and being well cared for which meant that I didn't worry about her despite how difficult it was not being able to visit. I could not have asked for better care for her in her final days - as usual, everyone at Bryn Ivor was kind and thoughtful both to her and us as a family. I would definitely recommend Bryn Ivor Lodge."

Jo H
carehome.co.uk rating: 4.17 out of 5

"Mum has been a resident of Bryn Ivor Lodge since March of this year( 2021). She initially went in on respite and is now a permanent resident. From my very first phone call, all members of staff I have had contact with have been amazing. They always take time to listen and answer any questions I may have. They have plenty of patience and are always kind and caring with mum. The home is spotlessly clean and tidy and the bedrooms are a lovely size and well maintained. The staff on mums community are so lovely and always keep me updated on how mum has been and let me know if there is anything she needs. I was very nervous about putting mum in a home but am so pleased with the way she has settled and the level of care she receives. I definitely made the right choice with Bryn Ivor Lodge and would highly recommend it to anyone looking for somewhere for a relative."

Susan S
carehome.co.uk rating: 4.58 out of 5

"I moved my mother here in July 2021, and she's a completely different person. The transformation in such a short space of time into a healthy, happy, engaged, stimulated human being is phenomenal. The staff are superb - caring, conscientious, incredibly accommodating and kind. There is a good range of activities, and my mother is included in all of them. After a terrible experience in another home, I'm delighted I've found a good home with good people who I can trust with my mother's care."

Francesca D
carehome.co.uk rating: 5.00 out of 5

"I would just like to thank all the staff for their continued caring and support for my father, over the past year, and through to his passing in October. Excellent communication and support throughout his time at Bryn Ivor."

Howard K
carehome.co.uk rating: 4.92 out of 5

"My dad has been in the nursing home since January 2020 the staff are kind, thoughtful and I get peace of mind my father is being cared for and is looked after. The home is of a high standard and all staff are professional."

Jill O
carehome.co.uk rating: 4.75 out of 5

"My experience so far has been good. Obviously, some days with me are better than others, but in the main all good."

V P
carehome.co.uk rating: 4.92 out of 5

"Mum moved to Bryn Ivor Lodge 8-months ago. I can not fault the care she has been given. The staff are excellent. Nothing is too much trouble. She is always immaculately dressed. She enjoys having her hair done in the on-site hair salon and loves to spend time in the beautiful garden. She is so happy and well cared for, I can not fault the home. Such a relief to find such an exceptional care home. It’s not cheap, but definitely worth every penny."

J G
carehome.co.uk rating: 4.50 out of 5

"We are all very grateful for the kindness and the care everyone showed to my dad and the way that you welcomed and helped my mum all of the time that dad was with you. Two members of staff, in particular, went more than the extra mile and we will be forever grateful to them."

Stephen H
carehome.co.uk rating: 4.50 out of 5

"My mother lived in Bryn Ivor Lodge for a number of years. The standard of care, comfort and entertainment have been excellent, ensuring that she had many happy times in her later life. The procedures adopted by Barchester saw her safely through the pandemic, and she could not have wished for better care and compassion from all staff throughout her final days."

S M
carehome.co.uk rating: 5.00 out of 5

"My mum spent three weeks in Bryn Ivor for respite care following a fall. My sister and I were delighted with the care and kindness that she received. Nothing was too much trouble for the staff, and my mum thrived and got her confidence back again. We will always be grateful."

K S
carehome.co.uk rating: 4.67 out of 5

"My mum received the best possible care I could have wished for. I would recommend this care home without hesitation."

Howard K
carehome.co.uk rating: 5.00 out of 5

"Wonderful, wonderful staff. They gave so much love and kindness to my dad, and I can’t thank them enough. A happy, positive environment where everyone is treated with the greatest respect. A truly first-class place."

Richard C
carehome.co.uk rating: 5.00 out of 5

"Very helpful and friendly staff. Well-kept buildings and gardens. Well-equipped private rooms. Everywhere is very clean. Good entertainment programme."

E H
carehome.co.uk rating: 4.92 out of 5

"A very good place with great staff-brilliant! Staff are very caring and have helped my aunt settle in well. Facilities and activities are excellent. Would recommend completely. The manager shows great insight and always has time to talk to visitors and residents."

J T
carehome.co.uk rating: 5.00 out of 5

"Mum was a resident at Bryn Ivor Lodge for 2 years and during all that time we were impressed with the overall standard of the home. When visiting we could see how attentive the staff were. They understood mum's needs and we knew she was in a safe, warm and welcoming place. The facilities are excellent and of a very high standard. I would not hesitate to recommend it to others."

Jane S
carehome.co.uk rating: 5.00 out of 5

"Thank you for looking after Dad so well. It's a relief for us that he is being so well cared for. The staff are so friendly and helpful, they have taken care to find out what he likes and dislikes and to get to know us. He gets plenty to eat and lots of variety. Happy Christmas to everyone at Bryn Ivor."

S S
carehome.co.uk rating: 4.58 out of 5

"The staff in Tredegar Unit cannot do enough to ensure my father receives good quality care. He is always treated with dignity and respect, warmth and consideration of his needs. As a family, we are kept well informed about changes or concerns that they have about my father."

C P
carehome.co.uk rating: 5.00 out of 5

"I was fortunately admitted at very short notice following a month-long treatment in the hospital for a previous condition. My specific medical needs were identified and addressed fully. I was treated with dignity by all staff with whom I enjoyed professional and informed relationships. I was kept well informed of all aspects of my progress and needs, I have full confidence in the system. The flexibility of visiting times was particularly welcome. My experience was comfortable, relaxed and occasionally amusing."

B B
carehome.co.uk rating: 4.64 out of 5

"The staff without exception were absolutely amazing. So kind, caring and loving. We couldn't have asked for more for Mum. She was comfortable and happy in her last days."

Ann B
carehome.co.uk rating: 4.91 out of 5

"Our family cannot thank the whole team at Bryn Ivor Lodge enough for their care for Mum during her last days. Mum was a very independent lady who had hoped to spend her final weeks in her own home, but the care she received proved her decision to move into Bryn Ivor Lodge to be fully justified. Not only did she receive the nursing care she ultimately needed, but was treated with respect, care, dignity and kindness throughout. As a family, we felt totally supported and Mum received the care and attention she needed. We will always be grateful."

Jane S
carehome.co.uk rating: 4.33 out of 5

"The service provided to my husband while having respite was of a high standard. The staff were caring, kind, helpful and showed empathy."

Marion D
carehome.co.uk rating: 4.08 out of 5

"Mum moved into Bryn Ivor about six weeks ago, and we have been so impressed with the care given to her. The home is very comfortable, and the staff are so sympathetic and empathic. From a practical point of view, the food and surroundings are lovely."

Menna M
carehome.co.uk rating: 4.92 out of 5

"Four weeks in BI (Bryn Ivor) certainly served a purpose and generally benefitted the whole family. Excellent facilities and wonderful, caring staff gave us great comfort and reassurance during my mother's stay, following a fall."

Lesley H
carehome.co.uk rating: 4.83 out of 5

"Overall experience was excellent."

Catherine B
carehome.co.uk rating: 5.00 out of 5

"Thank you to the activity team and staff for all their hard work last Sunday. The Christmas fayre was a great success for residents and visitors alike. It was a very festive atmosphere and of course, the grandchildren loved their visit to Santa's grotto. Well done and thank you for all you do throughout the year."

Delyn C
carehome.co.uk rating: 4.75 out of 5

"My mother received a very high standard of care at Barchester Bryn Ivor Lodge Care Home. She was kept clean and tidy and her clothes were freshly laundered daily. The food was freshly prepared and a variety was provided. There was a wide range of entertainment, activities and environment. The carers were empathetic and positive every day. Visitors are encouraged at any time. Communication is excellent ad we always had a warm welcome."

K G
carehome.co.uk rating: 4.91 out of 5

"I'm writing this review specifically to mention one of your carers on Tredegar. She has got a really lovely way with the residents (especially my mother). She is very caring, kind and an absolutely credit to her professional. I can't fault her."

A O
carehome.co.uk rating: 4.92 out of 5

"My mum is currently in Barchester Bryn Ivor Lodge Care Home after discharge from hospital and after these first two weeks, seems to be settling into a routine. The staff are fantastic, very helpful and accommodating to both Mum and myself. Good to see her appetite back and enjoying the food. Any questions are always answered by the nurse to help put my mind at rest."

C R
carehome.co.uk rating: 4.67 out of 5

"Wish to thank the activities coordinator and all the staff concerned for making my aunt's 103rd birthday such a special occasion."

Helen P
carehome.co.uk rating: 5.00 out of 5

"A birthday party was held for my relative in the care of Barchester Bryn Ivor Lodge Care Home. The activities lead organised it all with such care and attention to detail. She greeted us all and looked after everything and made sure we all had what we needed without intruding - she got it just right. There was a harpist playing in the background which was a lovely touch. Food was plentiful and delicious. Most importantly, the birthday girl and her guests were made to feel very special."

Danny R
carehome.co.uk rating: 4.17 out of 5

"Excellent care home, wonderful staff, always very attentive. Pity the costs of care are so expensive."

Robert B
carehome.co.uk rating: 4.67 out of 5

"My father recieved excellent care and support. He was hesitant at first, but soon opened up and enjoyed the atmosphere at the Lodge. The staff were reassuring and even managed to help him engage in some of the activities that were provided. I would have no hesitation in my father staying at the Lodge for future respite care."

M K
carehome.co.uk rating: 4.92 out of 5

"I have spent two weeks at Barchester Lodge and have been treated professionally and with great kindness and nothing has been too much trouble for staff. Food excellent."

B M
carehome.co.uk rating: 5.00 out of 5

"Absolutely beautiful from when you drive up. Lovely maintained gardens to the overall interior - like walking into a five-star hotel which was perfect for my father as we didn't want him to think he was going into a care home. The facilities and rooms were lovely and clean. The food was excellent and again, the dining room was like walking into a restaurant. The staff were excellent, looked after my father so well which was peace of mind for the family. The overall standard was excellent and in the future, would not even consider putting my father anywhere else."

M H
carehome.co.uk rating: 5.00 out of 5

"Barchester Bryn Ivor Lodge Care Home provided a wonderful environment for a dear dad. Supporting the changing needs of dementia, fabulous, caring staff. Dad was always treated with dignity and kindness at all times. He thoroughly enjoyed his meals! The entertainment/activities team work so hard, always cheerful and smiling, tailoring activities to individuals. A special mention to all those on Seagar Community who became Dad's Bryn Ivor family."

A F
carehome.co.uk rating: 5.00 out of 5

"I live overseas and I have relied entirely on communication by telephone. Since visiting the home, I am extremely pleased with both the facilities and staff. I have found the staff to be extremely friendly and efficient. It is fair to say that it has exceeded my expectations. I am completely confident in the quality of care being provided for my brother. I would just like to say a big "thank you" to you all."

Gerald H
carehome.co.uk rating: 5.00 out of 5

"Staff provide a varied programme, including assisted animal activities, suitably differentiated to include and engage all! Such activities, designed to facilitate interaction, relationships and well-being, have clearly been enjoyed by residents."

Mel J
carehome.co.uk rating: 4.58 out of 5

"My dad is doing so well since living in Bryn Ivor. He is always happy and always looks well looked after. The staff are amazing and always have time for each resident. Even if busy they always stop and speak to each resident. I would like to thank the residential head of the unit and team for always making us visitors welcome. Lovely to see him so settled."

Jane B
carehome.co.uk rating: 5.00 out of 5

"Only able to write about my experiences with my mother who has advanced dementia and needs nursing care. Staff are all amazing, although I often feel that whilst meeting staffing levels, this community needs more, especially as some residents would benefit from more attention and one-to-one interaction."

A W
carehome.co.uk rating: 4.00 out of 5

"Dad always seems very happy and is very well cared for. The staff are always happy and attentive despite being very busy all the time. The residents are treated with dignity and respect. I would like to thank the manager and the team for their care and dedication. I also like that if we are up in the bistro, everyone knows Dad and will stop to say hello. I would be happy to recommend Barchester Bryn Ivor."

T L
carehome.co.uk rating: 5.00 out of 5

"Thank you to all the staff at Tredegar Ward for all the thought, kindness, and attention you show residents every day. Such a lovely place with thoughtful care and a warm family atmosphere. Thank you for all you do!"

Catherine T
carehome.co.uk rating: 5.00 out of 5

"Staff were tremendous and would do all in their power to ensure one's stay was as comfortable as one could expect. Always very polite and eager to help as necessary. (I would give them a full 10 out of 10 if asked.)"

Edward K
carehome.co.uk rating: 5.00 out of 5

"Overall very pleased with the care provided in the lovely surroundings and the family members us very happy. Staff are caring but are overstretched, some residents take longer in the mornings with breakfast and lunch virtually being combined. There should be more private areas for residents and families to meet away from residents' rooms and the bistro area."

H B
carehome.co.uk rating: 4.08 out of 5

"Very good care was given to my father, and the staff are always very attentive even though sometimes they appear short-staffed. The facilities are always clean, tidy and warm. Visitors are always made welcome and can help themselves to a beverage in the bistro. Regular contact is made with families, inviting them to various attractions at the home. Visitors are allowed to bring pets into the home."

Henry P
carehome.co.uk rating: 4.75 out of 5