Reviews for Chacombe Park Care Home

"I visited my mum twice a week and each time, I'm welcomed with smiles and a calm atmosphere. The home is always clean and tidy. My mother's room is lovely and meets her needs well. The staff are kind and generous with their time. There is a full activities list for residents to choose from too. I am always included in tea and coffee times and the food looks well presented and my mum says 'very good'!"

Rayne B
carehome.co.uk rating: 4.50 out of 5

"I visited my mum twice a week and each time, I'm welcomed with smiles and a calm atmosphere. The home is always clean and tidy. My mother's room is lovely and meets her needs well. The staff are kind and generous with their time. There is a full activities list for residents to choose from too. I am always included in tea and coffee times and the food looks well presented and my mum says 'very good'!"

Rayne B
carehome.co.uk rating: 4.50 out of 5

"Our mum was placed here from hospital after a fall. How lucky were we that a bed came up? From the get-go, the care and attention for Mum and us too has been exceptional. Staff are kind and caring, nothing is too much trouble. Food is great. Home is clean and tidy. Thank you."

Mitch B
carehome.co.uk rating: 5.00 out of 5

"Our mum was placed here from hospital after a fall. How lucky were we that a bed came up? From the get-go, the care and attention for Mum and us too has been exceptional. Staff are kind and caring, nothing is too much trouble. Food is great. Home is clean and tidy. Thank you."

Mitch B
carehome.co.uk rating: 5.00 out of 5

"Looked after very well."

Mary S
carehome.co.uk rating: 4.67 out of 5

"Looked after very well."

Mary S
carehome.co.uk rating: 4.67 out of 5

"Barchester Chacombe Park Beaumont are an excellent environment for my dad, his care is second to none, absolutely wonderful. He always looks well cared for and enjoys his activities and meals! Thank you to everyone at Chacombe Park!"

N L
carehome.co.uk rating: 5.00 out of 5

"I visited the care home to see the fireworks display. It was beautiful with all the staff being helpful and kind and the view of the fireworks themselves. I would definitely recommend others to attend next year. Big thanks to all those who organised it."

S L
carehome.co.uk rating: 4.58 out of 5

"Barchester Chacombe Park Beaumont are an excellent environment for my dad, his care is second to none, absolutely wonderful. He always looks well cared for and enjoys his activities and meals! Thank you to everyone at Chacombe Park!"

N L
carehome.co.uk rating: 5.00 out of 5

"I visited the care home to see the fireworks display. It was beautiful with all the staff being helpful and kind and the view of the fireworks themselves. I would definitely recommend others to attend next year. Big thanks to all those who organised it."

S L
carehome.co.uk rating: 4.58 out of 5

"My mother-in-law came here from the hospital for rehab after a fall at home. She spent two weeks here and everyone has been so kind and helpful. My mother-in-law has been great and the two main carers are very good. Thank you."

J P
carehome.co.uk rating: 4.08 out of 5

"My mother-in-law came here from the hospital for rehab after a fall at home. She spent two weeks here and everyone has been so kind and helpful. My mother-in-law has been great and the two main carers are very good. Thank you."

J P
carehome.co.uk rating: 4.08 out of 5

"My mother-in-law spent nearly three years at Barchester Chacombe Park Beaumont. They were to be the last three years of her life. She was not always an easy person to deal with but the sheer professionalism of the magnificent staff made her stay so much easier. At the end of her life, the kindness of the staff towards my wife and I was quite overwhelming. Bravo all."

James B
carehome.co.uk rating: 5.00 out of 5

"My mother-in-law spent nearly three years at Barchester Chacombe Park Beaumont. They were to be the last three years of her life. She was not always an easy person to deal with but the sheer professionalism of the magnificent staff made her stay so much easier. At the end of her life, the kindness of the staff towards my wife and I was quite overwhelming. Bravo all."

James B
carehome.co.uk rating: 5.00 out of 5

"Our experience with Barchester Chacombe Park Beaumont in the care of my mother was first-class. We found the staff very professional but also extremely warm and compassionate. Mother received excellent care from staff who got to know about her foibles and wishes and who were happy to accommodate them. During Mother's last weeks, the whole family benefitted from all the kindnesses shown to us by literally all staff. We are grateful."

Judith B
carehome.co.uk rating: 5.00 out of 5

"I was disappointed that there was no one to talk to amongst the other residents. Staff were good and I only had to ask if I wanted anything."

P S
carehome.co.uk rating: 3.25 out of 5

"Our experience with Barchester Chacombe Park Beaumont in the care of my mother was first-class. We found the staff very professional but also extremely warm and compassionate. Mother received excellent care from staff who got to know about her foibles and wishes and who were happy to accommodate them. During Mother's last weeks, the whole family benefitted from all the kindnesses shown to us by literally all staff. We are grateful."

Judith B
carehome.co.uk rating: 5.00 out of 5

"I was disappointed that there was no one to talk to amongst the other residents. Staff were good and I only had to ask if I wanted anything."

P S
carehome.co.uk rating: 3.25 out of 5

"Very good experience for me, all the staff were attentive and helpful. Could not have been better."

Grace H
carehome.co.uk rating: 5.00 out of 5

"Very good experience for me, all the staff were attentive and helpful. Could not have been better."

Grace H
carehome.co.uk rating: 5.00 out of 5

"Very pleasing staff, excellent facilities, happy to know my wife is safe and well."

Jeffrey I
carehome.co.uk rating: 5.00 out of 5

"The best decision I ever made was moving my dad to this wonderful care home. The staff are wonderful, caring, patient and compassionate. They always keep me informed. The food is great and my dad has gained weight and looks much healthier. Would recommend this home to everyone."

Heather F
carehome.co.uk rating: 5.00 out of 5

"The best decision I ever made was moving my dad to this wonderful care home. The staff are wonderful, caring, patient and compassionate. They always keep me informed. The food is great and my dad has gained weight and looks much healthier. Would recommend this home to everyone."

Heather F
carehome.co.uk rating: 5.00 out of 5

"Very pleasing staff, excellent facilities, happy to know my wife is safe and well."

Jeffrey I
carehome.co.uk rating: 5.00 out of 5

"This is my second stay at Barchester Chacombe Park Beaumont. The staff, as before, have been kind, willing to help and friendly. I am disabled and have recently suffered a fall which caused a bleed on the brain. Therefore, I haven't taken part in any activities, I just needed a rest, as did my daughter who cares for me at home."

Ann R
carehome.co.uk rating: 5.00 out of 5

"My father is always well-dressed and happy. He smiles all the time, really enjoys the excellent food at Barchester Chacombe Park Beaumont and now he joins in with all the activities and talks about home at Chacombe Park. Thank you to all the amazing staff."

V S
carehome.co.uk rating: 5.00 out of 5

"My father is always well-dressed and happy. He smiles all the time, really enjoys the excellent food at Barchester Chacombe Park Beaumont and now he joins in with all the activities and talks about home at Chacombe Park. Thank you to all the amazing staff."

V S
carehome.co.uk rating: 5.00 out of 5

"This is my second stay at Barchester Chacombe Park Beaumont. The staff, as before, have been kind, willing to help and friendly. I am disabled and have recently suffered a fall which caused a bleed on the brain. Therefore, I haven't taken part in any activities, I just needed a rest, as did my daughter who cares for me at home."

Ann R
carehome.co.uk rating: 5.00 out of 5

"Barchester Chacombe Park Beaumont staff are always happy to help, no matter what the enquiry is. Every time I visited the home, everyone was friendly and had a professional approach. Residents at Chacombe, they were always happy and well cared for."

S M
carehome.co.uk rating: 5.00 out of 5

"Barchester Chacombe Park Beaumont staff are always happy to help, no matter what the enquiry is. Every time I visited the home, everyone was friendly and had a professional approach. Residents at Chacombe, they were always happy and well cared for."

S M
carehome.co.uk rating: 5.00 out of 5

"Most of the staff are excellent on Memory Lane (dementia unit). However, they are regularly stretched and there have been issued when there is not enough staff available. Our recent complaint was responded to quickly and improvements made. Whilst the need for more staff is disputed, particularly Memory Lane needs more attention when there are incidents to support the other residents and to engage all, including the less able, in meaningful activities. Despite these issues, the home is always clean and the food prepared is of excellent quality."

Miriam M
carehome.co.uk rating: 3.75 out of 5

"'Home from home'."

Sylvia H
carehome.co.uk rating: 4.17 out of 5

"The care my mum received was second to none. I sing the praises of Chacombe Park to everyone, family, friends and strangers alike. On the dementia floor, every member of staff gave the same level of attention towards my mum. She never liked personal care, they were so patient with her. The reception, so helpful and kind. Also the manager."

R P
carehome.co.uk rating: 5.00 out of 5

"My mother is in the nursing wing. She has recently returned from a two week stay in hospital with very reduced mobility. I was assured staff would respond quickly to the call bell. I accidentally set the call bell off (via the alarm mat they have placed in front of my mother's chair) the day after she left hospital. Staff eventually arrived after just under 20 minutes. Not a quick response and just to point out staff had no idea I was there. Mother also needs soft food at the moment and assistance in being fed. Last night she was brought mashed potato and cheese, not exactly an appetising meal. Due to the normal staff levels, she had to wait 40 minutes before someone was available to help feed her, so she was given cold mashed potato and cheese. She obviously refused this and was eventually bought 2 yoghurts. She is currently a stone underweight and anaemic. This appalling level of care is not helping her recovery in any way."

Anna R
carehome.co.uk rating: 2.67 out of 5

"Very organised as we were taken in at short notice, great welcome and care. Nursing staff very helpful and all carers were very good. Very accommodating for my mum who visited every day. Thank you very much for helping my dad feel settled and return to good health."

K J
carehome.co.uk rating: 4.67 out of 5

"We have thoroughly enjoyed our stay. If we came again, we would prefer to occupy a warmer room but we understand the weather has turned quite cold. We are very impressed by the level of care and attention by all of the staff."

T S L
carehome.co.uk rating: 4.42 out of 5

"I have been living at Chacombe park for over a year now, I am 64 years of age. I could not take care of myself at home. I am very happy here, I have been very poorly recently I suffer from osteoarthritis and psychosis. Management and staff have all been so very kind to me. I would not want to live anywhere else."

L W
carehome.co.uk rating: 4.92 out of 5

"We were made to feel very welcomed by all staff. Care and support was excellent, a very relaxing environment. Room and cleanliness very good. Food - good choices on all courses. Staff provided very good care and support through the day and night time, very beneficial to my husband's recovery."

J B
carehome.co.uk rating: 4.92 out of 5

"My sister was a resident at Chacombe Park for 18 months or so until she sadly passed away with cancer. We thought the Home was terrific and gave my sister great care whatever her varying needs were at any time. My sister absolutely loved it there and got to know all the lovely staff at all levels."

James W
carehome.co.uk rating: 5.00 out of 5

"I am very happy here. The care workers do care and we are very lucky to have two good organisers. Cleaners are very good. Also the front desk staff are always pleasant and happy to help. One complaint - it would be much appreciated to receive what is on the menu, such as croutons, garlic bread and sauces for meats."

Heather B
carehome.co.uk rating: 4.82 out of 5

"Dad is looked after very well. He has settled in and is very happy. Food is great."

Lisa C
carehome.co.uk rating: 5.00 out of 5

"I’m very pleased with how my uncle is being cared for, all staff are very dedicated looking after residents in the home, and there is always plenty of activities throughout the week to keep their minds body simulated. This week they have just in installed magic table, it's a fun way to help stimulate people with dementia, a projector mounted to the ceiling projects images or games on to dining room table which responds to hand and arm movements when touched, the residents will have a lot of fun playing games, which in return will help them exercise and stimulate their minds. Well done Chacombe Park."

Robert B
carehome.co.uk rating: 5.00 out of 5

"I cannot praise the members of staff highly enough from office staff to nurses to the cleaners. They are always friendly and helpful and will do anything they can to make you feel happy and reassured. I can rest easy knowing Mum is in such good hands. She couldn't be in a better place. The staff have been such a help from the start, helping me in all areas, including finances. They are always there to talk if I have any problems."

K B
carehome.co.uk rating: 4.50 out of 5

"Having had a dreadful year with Dad moving from one illness to another, he is now able to enjoy life again, which would not be possible without good care in a setting such as this. Staff are very friendly, and in this, I include laundry ladies, cleaners, maintenance and garden staff, activities and reception teams, as well as carers, nurses and the manager. Over recent years the home has suffered far too many short term managers, so even if good in themselves, lack of continuity has led to problems. We hope for a period of stability now; retention of good quality staff is SO important. Dad particularly appreciates the sense of space, with lovely grounds to enjoy in the warmer weather, but also a large room and wide corridors, suitable for electric wheelchairs."

M W
carehome.co.uk rating: 4.42 out of 5

"My mother has spent a month respite care after major surgery. Everyone has been extremely kind, friendly and totally professional in the care of my 92-year-old mother. The food, all meals, have been excellent! Family often joined my mother in the lovely restaurant for lunch. No visiting restriction time meant Mum had lots of callers at different times of the day. Mum especially liked having such a good hairdresser!"

Gail S
carehome.co.uk rating: 5.00 out of 5

"My husband was well cared for. I was pleased with the attention he was given and the respect owing to his illness. I thank you all for the TLZ and for his needs. Everyone I spoke to was very polite and helpful. I thank you all for caring for him."

H B
carehome.co.uk rating: 4.00 out of 5

"I find the beautiful home and gardens at Chacombe Park extremely well cared for and the atmosphere friendly and welcoming. The nursing care and personal care to my husband is extremely good. There is a serious lack of social care for the residents. Those with advanced dementia are often left alone and very little if any, social stimulation. The 'homely' atmosphere the severe dementia unit (Memory Lane) once had is no longer there."

M H
carehome.co.uk rating: 4.00 out of 5

"Such a wonderful place. Beautiful grounds, lovely care staff. My Aunt is very lucky to be enjoying her life here. We really enjoy visiting her and having a lovely lunch. I hope I can become a resident here in about 20 years!"

D L
carehome.co.uk rating: 5.00 out of 5

"We definitely feel that Mummy is in the right place at Chacombe Park and it's a great relief to know that she is safe and well cared for by staff who really understand the condition of dementia. Knowing how to handle mummy and cope with her challenging behaviour at times means that we all have peace of mind. Thanks to all the staff."

Anne P
carehome.co.uk rating: 5.00 out of 5

"All management, nursing, care, maintenance, kitchen, laundry and housekeeping staff treated my wife, myself and my family and our friends with care and respect and helped us all through a very difficult time."

R T
carehome.co.uk rating: 4.50 out of 5