Reviews for Cheverton Lodge Care Home

"My sister spent nearly five years at Cheverton Lodge until her death in January 2023. At first, she found it difficult to adapt as she had been transferred from another home which was closing down and she missed the routines she had grown used to. I was impressed with the way the staff at Cheverton gradually managed to gain her trust and she soon developed a good relationship with them. I felt confident that the nursing team provided my sister with the best possible support for her multiple illnesses while the cheerful and kind care created a warm and sociable atmosphere. There were a lot of activities for residents who were mobile or active enough to participate which made a lively and welcoming impression. Any complaints - and there were a few - were taken seriously and dealt with quickly. Overall, I would recommend Cheverton Lodge."

Philomena B
carehome.co.uk rating: 4.83 out of 5

"Over the years my mother has received excellent care. She has improved in health and is very happy here."

M T
carehome.co.uk rating: 4.83 out of 5

"All the staff members are so friendly at Cheverton Lodge. My mum is so happy to be living here and she is treated so well."

Gary G
carehome.co.uk rating: 5.00 out of 5

"Barchester Cheverton Lodge cared for our mother for four years with commitment, friendship and compassion. When it became clear that our mother, a previously thoroughly independent woman, needed 24/7 care, we were delighted to find Cheverton. It appeared to be friendly, caring and safe, and indeed, it fulfilled our expectations."

Eleanor U
carehome.co.uk rating: 4.50 out of 5

"My father has been cared for in Barchester Cheverton Lodge Care Home now since March 2018, and I can highly praise the level of care and attention given in all this time. A special thank you must be given to the care staff who do an amazing job and are always friendly and helpful. I would highly recommend this care home."

Mark F
carehome.co.uk rating: 4.33 out of 5

"The home has used exceptional empathetic nursing and care skills to help my wife in her rehabilitation and dealing with the behavioral issues relating to her dementia."

C P
carehome.co.uk rating: 4.33 out of 5

"The staff are kind and welcoming, they offer tea and food to guests and treat residents with respect. They care for my dad extremely well despite his complex health problems. Very nice place and people!"

Molly S
carehome.co.uk rating: 3.75 out of 5

"Friendly and welcoming on my mother's arrival, and have provided excellent care to an elderly lady with health difficulties. Family visits are never too much trouble for staff, and they help make each visit enjoyable."

Matthew P
carehome.co.uk rating: 3.83 out of 5

"Everyone was very helpful and kind. The care was very good."

L W
carehome.co.uk rating: 4.58 out of 5

"Delighted my sister is being cared for so well. It makes me sleep at night. The staff are excellent, food and cleanliness. Highly recommend it to anyone."

L H
carehome.co.uk rating: 4.83 out of 5

"The care my father receives is first class and I am contented and have peace of mind in this. The staff are very capable and friendly and need commending of the work they do."

M F
carehome.co.uk rating: 4.50 out of 5

"The staff are very lovely and friendly. The home is lovely and clean."

L F
carehome.co.uk rating: 4.92 out of 5

"My husband has been here for nearly 4 years and I am very pleased with his care. They treat him very good."

J F
carehome.co.uk rating: 4.67 out of 5

"This is a perfect home for all types of illnesses. They have good staff, very friendly and understanding. They encourage their residents to be involved in all types of activities eg. singing, games and talking etc. They dress them well. Anyway, I am very happy to recommend it to people."

G H
carehome.co.uk rating: 4.82 out of 5

"My dad is very well looked after by all of the nursing staff. The staff are great with all the residents and I would highly recommend this care home."

P F
carehome.co.uk rating: 4.83 out of 5

"My mother-in-law was very well looked after in this care home. The care was second to none. All staff were caring and compassionate and delivered a very high standard of care. The home is well maintained and kept very clean. The food is nutritious and varied. My mother-in-law has very complex health needs and we will always be grateful for the exceptional care she received at Cheverton Lodge. Special thanks to the Manager for managing the place so efficiently especially during Covid."

Siobhan K
carehome.co.uk rating: 4.83 out of 5

"The manager and his team are very caring and considerate. My mother has a lot of medical issues and is a complex case. Having a qualified nurse on the floor was a key criteria when we chose the Cheverton Lodge. They did not disappoint. Everyone was very professional and went over and above to ensure mums stay was safe. Family is very important and they went out of their way to ensure family visits could take place in a safe environment for all, especially during Covid. This kept mums spirits up and kept her mentally strong. The process for booking visits was also very good. Special mention goes to the manager and his team. But everyone was so lovely and caring. Thank you so much for all you did during her visit. We would definitely highly recommend the Cheverton Lodge for anyone considering getting help with the care of a loved one."

Maria B
carehome.co.uk rating: 5.00 out of 5

"Friendly welcome, good rapport, clean and tidy rooms and public spaces. Caring attitude."

H P
carehome.co.uk rating: 5.00 out of 5

"I am pleased with the care m father is receiving. The staff are professional and always communicate their concerns with me."

K P
carehome.co.uk rating: 5.00 out of 5

"My husband has been happy here one of the big advantages apart from the lovely staff has been that his son and daughter have been able to visit at any time. He said the food was good."

C H
carehome.co.uk rating: 4.33 out of 5

"My mother was transferred to Cheverton Lodge Care home following a series of hospitalisations in July 2021. We were at our wit's end trying to find appropriate care for her as her health had deteriorated rapidly. I had already visited this care home which is also a nursing home and had a good feeling about it. The level of care is exceptional, the staff are all extremely friendly and have a warm yet professional approach with residents. It is probably more suited to frail or disabled older people than to those who would benefit from a wide range of activities. There are strong links to local health provisions and my mother has received the kind of attention she needed and had missed out on during the pandemic and while living in a rural area. I am extremely happy with my choice of care home and would thoroughly recommend it."

Emily A
carehome.co.uk rating: 4.83 out of 5

"My mum stayed for one month's respite after a knee replacement. She felt looked after and safe. The manager is exceptional and makes time for the residents, extremely approachable, caring and responsive. Carers and nurses were kind, friendly and treated my mum with respect. Great reception staff physio was arranged privately via the manager's recommendation, however, in the home itself, there wasn't anyone to support my mum with physical recovery in terms of exercise, overall very good."

L G
carehome.co.uk rating: 4.73 out of 5

"My mother has been cared for in Barchester Cheverton Lodge Care Home now since December 2019, and I can highly praise the level of care and attention given in all this time. A special thank you must be given to the activities coordinator for her commitment to keeping my mother active and happy and to the care staff who do an amazing job and are always friendly and helpful. I would highly recommend this care home."

A P
carehome.co.uk rating: 5.00 out of 5

"My cousin, who has been a resident at Cheverton Lodge for well over a year, celebrated her 93rd birthday there in April 2022. It was a delightful, family occasion, with five cousins present from our generation and one more from the younger generation. We all appreciated the warm welcome, the choice of a comfortable room indoors or seating in the garden, the lovely birthday cake specially baked by the chef, and other staff popping in to chat. Thank you, Cheverton, for making it such a happy occasion!"

N S
carehome.co.uk rating: 4.00 out of 5

"What a breath of fresh air. From being worried about putting my mum into a care home to a totally replaced state of mind! Bravo Cheverton. Gazillion bravo's to the most wonderful staff and team. Thank you for giving me my peace of mind."

S E
carehome.co.uk rating: 5.00 out of 5

"My mother was a resident of Cheverton Lodge. The care she received was outstanding. The staff were caring and compassionate, they took time to answer any questions we had. In her final week,s the manager allowed myself to stay overnight. I cannot thank all the staff enough."

Tracy D
carehome.co.uk rating: 4.58 out of 5

"My mother was in Barchester Cheverton Lodge Care Home for the final 3 months of her life. She had previously been in a care home in the Midlands so I had a good sense of what to expect. Cheverton Lodge proved to be wonderful. Mum needed nursing care and had complex needs. She was well cared for and treated with respect and kindness throughout her stay. The home has excellent support from a local GP practice as well as other services in Islington. This really helped Mum continue to be comfortable until the end and enabled a hospital admission to be avoided. The nursing staff are extremely good. They predicted Mum's needs, proactively sought medical and other interventions and provided the advice and support I needed. Similarly, the manager was helpful and kind. My family and I were always welcomed into the home. I was able to spend lots of time there. Although Mum couldn't benefit much, as she was too ill, I was impressed by the entertainment officer. She was fully engaged with residents."

Alison P
carehome.co.uk rating: 4.75 out of 5

"The care received by Cheverton Lodge over the last 4 months of my dad's life was exceptional. The management have an open door policy and are very pleased to chat through care options. They are also very informed on how the relative is and how they have been engaging. My dad chose not to engage with activities for whatever reason. The food was good and the principle carers for my dad so helpful. I feel we developed real friendships with the staff team. The medical staff were proactive and involved medical experts where required. Thank you Cheverton, I feel we gave Dad the best for the end of his life!"

Monica H
carehome.co.uk rating: 4.00 out of 5

"Dad chose to spend his final weeks at Cheverton Lodge Care Home. The staff were welcoming, supportive and easy to liaise with. I am grateful for the way dad was looked after during his time at Cheverton. Thank you."

Nigel F
carehome.co.uk rating: 4.17 out of 5

"From the initial home tour/visit and throughout my mother's stay everyone I have come in contact with (management, reception, nurses, carers, doctors, palliative care and other ancillary staff) has been professional, polite, caring and willing to go the extra mile to help support both her and our family. The home itself is well laid out with little extras for those mobile enough to get to the dining area and communal room and enjoy occasional entertainment. The food is nicer than both hospice and hospital offerings and the staff are happy to help residents eat if no family members to hand."

Gillian G
carehome.co.uk rating: 4.00 out of 5

"The overall care provided in the care home is excellent and I'm very happy with how my mum is looked after."

S M
carehome.co.uk rating: 5.00 out of 5

"My mother came to this home two years ago and it has been an absolute "godsend" with a great deal of compassion shown to my mother. All the carers and nurses are very professional and gentle and caring for Mummy. Food and drinks are at a very high level and the chef gets it correct every single day for everyone for breakfast, lunch and dinner."

Karim M
carehome.co.uk rating: 5.00 out of 5

"Amazing home, all the staff are lovely and caring, they really do the best for my dad and he is thriving here. All the staff are helpful and friendly. The home itself is very clean and the interior design is top-tier. This is truly an amazing home and I am so happy that my father is here. All staff are happy here and they clearly love their job which is refreshing to see."

Cherrelle C
carehome.co.uk rating: 5.00 out of 5

"Amazing work, lovely staff handling my difficult grandmother. Everyone is so friendly and welcoming."

M G
carehome.co.uk rating: 5.00 out of 5

"Excellent staff and care."

Stephen H
carehome.co.uk rating: 5.00 out of 5

"Mum came here on the 11th October 2024. We were welcomed at the entrance by the manager and staff, we felt very welcomed. Since Mum has been here, we have seen a really big difference in her. We can see the weight gain and the happiness in her. We are so very grateful to the manager and all the staff. The room is clean and cosey. The food is amazing and the activities are fab."

Diane M
carehome.co.uk rating: 5.00 out of 5

"My father moved in six months ago and he is happy at Barchester Cheverton Lodge Care Home. The staff look after him very well and see to his every need. My mother visits him several times a week and is always welcomed and treated with respect. The standards of cleanliness are high and he even enjoys the food and used to be a fussy eater! We have no hesitation in recommending Cheverton."

Nadine M
carehome.co.uk rating: 4.83 out of 5

"Staff are friendly, helpful, our relative is always happy, clean, well shaven, his room is always clean, very happy. He has lots of activities to do in the day, always someone to talk to. Staff are supportive to us and always happy to help, it's like a little family. The care home is of a high standard, we have looked at others in the past and when we visited this one, we knew straight away this was perfect. They have a lovely garden, cafe part, can't fault this care home, we're lucky we found Barchester Cheverton Lodge Care Home. We would recommend to others."

Zoe G
carehome.co.uk rating: 5.00 out of 5

"We are very happy with the care that our brother is receiving at Barchester Cheverton Lodge Care Home. He has become a much happier and content person since being here. He has a lovely ensuite room and enjoys watching his TV and his meals, the food does look lovely!"

Liz T
carehome.co.uk rating: 5.00 out of 5

"I think everything was alright when I visited, no complaints."

B D
carehome.co.uk rating: 5.00 out of 5

"My father moved to Barchester Cheverton Lodge Care Home. So far, I am delighted with the care and support. The manager was extremely warm and welcoming and made me feel at ease. The staff had made my father feel comfortable and happy. The manager is amazing and always checks in with me. All the staff are excellent and warm and welcoming."

M A
carehome.co.uk rating: 5.00 out of 5

"My father moved to Barchester Cheverton Lodge Care Home this week. So far, I am delighted with the care and support my father has received. The manager was extremely warm and welcoming and made me feel at ease upon arrival, he has a warm, human and friendly approach. Overall, my experience has been excellent and most importantly, the staff had made my father feel comfortable and happy. In addition, I mentioned that my father does not like drinking plain water - the next day, the carer had put orange squash in his jug instead. Thank you all. P.S. I have noticed a positive impact on my father's well-being since switching care homes to Barchester Cheverton Lodge Care Home - the manager is amazing and always checks in with me."

E P
carehome.co.uk rating: 5.00 out of 5

"Good and welcoming reception area and receptionist showed a well-organised care home. Guest's have a very clean and spacious dining and lounge, TV area. Also, a large room opening onto a small garden allows for friends and family to celebrate lunch or similar events with the residents."

Richard A
carehome.co.uk rating: 4.08 out of 5

"I'm happy with the care for my son. He is very well looked after."

T A
carehome.co.uk rating: 5.00 out of 5

"When I come I always see my friend looking well kempt, clean and tidy, hair looked after etc. All her needs, snacks, drinks etc are to hand, easily accessible for her. The staff treat her with respectful friendliness, but give her the high degree of support that she needs."

I M
carehome.co.uk rating: 5.00 out of 5

"Mum was well cared for in Cheverton Lodge where she lived for nearly 21 months. The nursing and the care staff are extremely professional and always friendly and helpful. The reception staff have a much appreciated welcoming smile. The caring, kind, and compassionate care that Mum received meant a lot to her and it made her end of life journey as peaceful, calm, and pain-free as possible. A big thank you to all, in particular the excellent nursing and care staff, involved in looking after Mum. A couple of observations - perhaps it might be more beneficial for an individual resident to have consistent care, as far as possible, from a nominated staff member (rather than rotating care staff). This is because the care is of an intimate and personal nature and maintaining mutual trust and understanding between the resident and the carer is vital for the resident’s dignity and respect. Also, provision of more varied and culturally appropriate diet/food should be considered."

P D
carehome.co.uk rating: 3.83 out of 5

"I assisted my sister-in-law to move to this care home in 2015. It had been recommended by one of my carers at her home. My sister-in-law's care has been fantastic and she settled and I think was happy here. During the pandemic, the precautions were excellent and there was plenty of information from Barchester. Also, a lot of the staff got to know her over the years. Thank you for looking after my sister-in-law so well."

L P
carehome.co.uk rating: 5.00 out of 5

"It was a difficult decision to place my dad in a care home, but there was no other choice. Once we arrived at Cheverton Lodge, from reception to first-floor staff, everyone was so kind and welcoming. He had first-class care the whole time, his needs were attended to the whole time, and I could see that my dad was comfortable, eating well and kept clean. I would highly recommend. We had an amazing experience!"

Angela G
carehome.co.uk rating: 4.92 out of 5

"I could not think of a better place for my uncle. The staff are so caring. The whole home is excellent and I would have no problem recommending it to anyone and thank you for everything you do for him."

R A
carehome.co.uk rating: 5.00 out of 5

"My elderly sister has just become a resident at Cheverton Lodge and four days after Christmas, she celebrated her 84th birthday at a lunch party for family and friends hosted by the care home in one of its elegant, intimate, dining rooms. The food was delicious and much enjoyed by all in a very relaxed atmosphere. We hope this will be a sign of things to come for my sister as she adapts to full-time care."

Quentin F
carehome.co.uk rating: 3.75 out of 5