Reviews for Cookridge Court Care Home

"My mom has a bad experience at her previous care home - what a difference she's having now. Staff are experienced, kind and caring. Staff are aware of her needs and treat Mom with patience and dignity. I cannot recommend them enough - thank you, everybody!"

Helen M
carehome.co.uk rating: 5.00 out of 5

"Cookridge Court Care Home goes to a lot of trouble to provide a safe and lavish environment for the residents. The surroundings are very stylish. There are plenty of interesting and fun activities including Book Week. Cookridge Court has a warm and welcoming atmosphere."

M D
carehome.co.uk rating: 4.50 out of 5

"My mum moved into Cookridge Court Care Home in December after being very independent in her flat. She was greeted with a hug and kiss from the staff. Her first comment was this is like a hotel. The care that has been shown towards her has been phenomenal. Whatever she wants or needs is there nothing has ever been too much. I really can't praise this home enough. You have all made my mum so very welcome."

Michelle H
carehome.co.uk rating: 4.58 out of 5

"A wonderful home with very caring staff. We were quite concerned when Mum first moved here after being very happy in her previous home but any fears we may have had were quickly assuaged and it was a real delight to see how quickly she settled in. The care is excellent with understanding and compassionate staff so overall we are delighted to have Mum at Cookridge Court."

Peter w
carehome.co.uk rating: 4.75 out of 5

"The staff at Cookridge Court could not do enough to help. I needed lots of help with my mobility and the staff were there to help whenever I needed them. Midway through my stay, the staff worked so hard to put on a barbecue for residents and their families. They ensured that all residents who wanted to attend were given all the help they needed. My family were really impressed with the efforts each and every member of staff put in to ensure the residents enjoyed themselves. I would certainly recommend Cookridge Court to anyone needing respite care for themselves or a loved one"

D R
carehome.co.uk rating: 4.50 out of 5

"Mum has recently returned to Cookridge Court after three months at another care home. She missed the smaller homely feel of Cookridge Court, the varied activities and social aspects as well as the enthusiastic activities team, caring staff and hands-on management team. Mum lost a dramatic amount of weight, and within a week, has already put some back on with the fabulous catering staff and monitoring of her food and drink intake. Mum can be anxious, and everyone is supportive."

Karen S
carehome.co.uk rating: 5.00 out of 5

"Everything about the home is fantastic. The staff are caring, attentive and always willing to help and go the extra mile for my mum. The activities which are put on for the residents are frequent and entertaining and definitely make a big difference to the lives of the residents. The rooms are great and a good size and the food is excellent. There are also morning and afternoon snacks, so Mum never goes hungry."

V R
carehome.co.uk rating: 5.00 out of 5

"My father came to Cookridge Court after a series of falls at home and a long stay in hospital. We knew he could no longer manage at home, but he was very reluctant to agree to this and saw himself only staying at Cookridge Court for a short stay. However, he very quickly settled in and came to say he wanted to stay long-term of his own free will. The lovely staff have made him feel happy, safe and secure, and we cannot thank the manager and her staff enough. Nothing is too much trouble for them. They help Dad with his personal care yet let him retain his sense of dignity, and they encourage him to do as much for himself as he can. They have cooked him his favourite foods, which he was missing, and have bought things he has specifically asked for. We are welcome to visit at any time, and so have been able to see him very often. The manager said to me that they would help him live “his best life”, and I can certainly vouch that he is."

Wanda T
carehome.co.uk rating: 5.00 out of 5

"Written while some Covid restrictions are in place. I love the staff here. They are always kind, considerate, and courteous to residents and family. If you ask a question you get a straight answer or they find out and come back to you. If you ask for something to happen, it will, if it is in their powers. The food is excellent and seems to be plenty of it. If you take your resident out and you are late back there is always something saved or available on return. The surroundings are great; more like a hotel than a care home. Rooms are nicely decorated and there is no embargo of putting pictures on the wall. General tidiness and cleaning are very good. We looked at many care homes before committing mum to Cookridge Court's care and I feel it is the only one that I was happy had passed the "Would I be happy living here myself" test. I now feel mum is safe from wandering, something that we couldn't stop when she was at her house. I would like to see more activities once Covid is over."

Keith P
carehome.co.uk rating: 4.25 out of 5

"My Mum was a resident at Cookridge Court for over seven years before sadly she passed away at the grand old age of ninety-nine at the end of June. We looked at several homes for Mum before visiting Cookridge Court and as soon as we looked round we knew we had found the right place for our lovely Mum to live. Over the years the amazing staff have looked after her with love, care and compassion, treating her with kindness and respecting her dignity. They have always been very professional in their care of her and worked with us to ensure that she was happy and comfortable and involved as much as possible in the activities of the home. During the last very sad weeks when Mum was on end-of-life care they were wonderful to her and to us, helping us through a very difficult time. We can never thank them enough for looking after Mum for us, we definitely made the right choice entrusting our lovely Mum's care to them, we will never forget them."

Carol W
carehome.co.uk rating: 4.92 out of 5

"Pre-Covid times my father would go to Barchester Cookeridge Care Home for a week respite every six weeks. Just before lockdown, we decided to move him into the care home full time for his own safety. The service, the care, the staff were incredible. I can not fault the way they looked after my father. Coming from an Indian background they even catered to his dietary needs and even allowed me to have food delivered to him once lockdown restrictions eased a little. The communication I received from the manager and her team was amazing. They would liaise with me at every step and they really looked after my father. My father was very fond of certain staff. The team would really get my father involved in all activities to keep him active. During Covid, they provided video calls and even pod visits for me to visit which was really important as my father as a dementia patient and it was important for him to still have that familiarity and communication with his children."

Angela C
carehome.co.uk rating: 5.00 out of 5

"My nan moved in at the end of March. The staff and facilities have been amazing. Feel relaxed and happy with how well my nan is looked after."

Richard S
carehome.co.uk rating: 5.00 out of 5

"My mum moved into Cookridge Court in January this year. Although it was very difficult due to her having to isolate, she has settled in well and is well looked after. The staff encouraged her to take part in the activities which she seems to enjoy. They have enabled visiting as best as possible as covid restrictions have lifted and communication has been very good."

M D
carehome.co.uk rating: 4.42 out of 5

"Mum has been there a few months and she seems very happy and I’m happy as they look after her well, the staff are all friendly and happy to help with whatever situation occurs it’s lovely and clean and the food is good my mum tells me."

Sandra R
carehome.co.uk rating: 4.25 out of 5

"Good but the distance from myself and my Dad too far when visiting under this pandemic."

Vinod P
carehome.co.uk rating: 4.50 out of 5

"Cookridge Court is safe and welcoming. Care and supporting staff are friendly, caring and have a good understanding of my mother's specific care needs. The premises and rooms are maintained to a good standard and the manager, together with team leaders and seniors, are helpful and willing to work with the family to address care needs wherever possible. Prior to COVID, there were regular, well-attended events, bringing staff, residents, family and friends together, helping to build and maintain the pleasant atmosphere around the home. Since COVID, there has been good, regular contact with staff and the current visiting arrangements are much appreciated given the difficult circumstances. I feel my mother is safe, well cared for and would be extremely likely to recommend Cookridge Court to others."

K A
carehome.co.uk rating: 4.58 out of 5

"I am full of praise for Cookridge Court Care Home for the safe and caring environment they provide for my mum. All the staff work so hard to provide a high level of care and support for my mum. All staff are very approachable and very friendly too!"

Amanda H
carehome.co.uk rating: 5.00 out of 5

"Extremely knowledgeable and caring staff. Good communication. Patience and care for my mother."

L B
carehome.co.uk rating: 5.00 out of 5

"My mother has benefited from all the help even though she has wanted to be at home. Staff have been both caring and professional, very supportive to me as well as trying their best for my mum. It has been a very difficult time and I really appreciate their commitment and courage in the face of the virus."

Linda G
carehome.co.uk rating: 4.25 out of 5

"During this terrible lockdown period, I feel my father has been very well looked after. The people/staff at Cookridge Court have done their absolute for all the residents, keeping them entertained."

J P
carehome.co.uk rating: 4.75 out of 5

"Very happy with mothers care, especially as she is visually impaired and very deaf."

S H
carehome.co.uk rating: 4.75 out of 5

"We have been very happy with the care given to our mother."

S B
carehome.co.uk rating: 5.00 out of 5

"This is Dad's 4th stay here and I can honestly say everything is wonderful here in Cookridge Court. The staff, management, food, care and activities are second to none. Dad is happy to come here, happy for visitors to come and go and happy to return home too. This residential care home is fantastic - A1!"

Fiona O
carehome.co.uk rating: 5.00 out of 5

"I visited my mum's best friend. I met her in the main entrance where we sat and chatted for an hour. My mum's friend was waiting for me in the warm entrance, we were greeted by friendly staff and offered and given drinks (including soya milk) and cake. The hall was light with huge windows looking on a busy court yard so lots to see. At one point my mum's friend said, she'd like to go out with us and staff said she'd need staff with her for safety. She also said the food was generally good and she liked her room. Staff seemed lovely and supportive. The gorgeous trees at the front were beautiful. Car parking was plentiful. The hall was clean and nicely decorated. Toilets were clean and spacious."

L C
carehome.co.uk rating: 5.00 out of 5

"Visiting an old friend who's a new resident. I telephoned the day before and the staff checked and she was was available in afternoon of the next day. When I arrived, she was in the welcoming hall waiting for us, staff came out and made us all cups of tea and a delicious chocolate and cherry cake. We had a lovely time, staff were always present but never intrusive. Top service."

Pix C
carehome.co.uk rating: 4.88 out of 5

"From my initial home assessment with a senior carer, I felt that I would be welcomed and well looked after at Barchester Cookridge Court Care Home, which proved to be the case. The on duty staff all came to meet me which made me feel very comfortable, and they all ensured that my every need was tended to. My room was spotless and well appointed, including a reclining chair which I use at home making it feel like a home from home! The meals were varied and delicious, with good choices and were served to my preferred portion size. And at all times the staff were very responsive when I used my call button, day and night, and the care that I received was top notch at all times. This was my first stay at Cookridge Court, and it has now become my preferred choice for future respite stays."

Jan B
carehome.co.uk rating: 4.58 out of 5

"I cannot praise the care and staff enough for looking after my husband, I was encouraged to go and see him at all times and made to feel welcome, the staff always asked me if I was ok and gave me a cup of tea, they were all polite and respectful, they kept me in touch at all times about his health and care. I will have no doubts in recommending the way my lovely husband was cared for at Barchester Cookridge Court Care Home. God bless them all and I will miss your friendship."

Dorothy H
carehome.co.uk rating: 4.75 out of 5

"At all times, I found all the staff to be caring, friendly, efficient and just really pleasant. They showed genuine affection for the residents and concern for her welfare. The building itself is beautifully designed and furnished so that it is comfortable and not intimidating yet of the highest standard. Thank you to all the team."

E S
carehome.co.uk rating: 5.00 out of 5

"My recently bereaved friend has an Alzheimer's diagnosis and is no longer able to care for herself. In researching and visiting several local care homes, Cookridge Court was the one putting up the most friendly welcome, homely environment and a genuine and passionate sense of care for their residents. The helpfulness of staff in finding and through the process of securing long-term (permanent) residential care was amazing - nothing was too much trouble. My friend has quickly settled in to her new environment, is making new friends and enjoys the varied organised activities and the support of all of the staff."

Rod W
carehome.co.uk rating: 4.92 out of 5

"You looked after my mum for over two years. They were very difficult times for all of us, as a family, at the outset. Thankfully we were helped immensely by all the staff at Barchester Cookridge Court Care Home. It did not take too long for Mum to settle in and love her new 'home'. She made great friends with other residents and staff. The many and varied activities were a great asset and helped Mum settle in. Thank you for becoming friends as well as carers."

Angela B
carehome.co.uk rating: 5.00 out of 5

"My father spent the last year of his life at Cookridge Court. He was happy and the staff were wonderful. He joined in all the activities (I think, he could be strong-willed). Overall, I made the right decision to let him stay at Cookridge Court."

Linda B
carehome.co.uk rating: 4.83 out of 5

"As a wife of one of the residents I came here for respite as my daughter and family were on holiday. I was here for two weeks, and so appreciated the same care as all residents. I would highly recommend it here as the level of care was in my opinion superb. I am wheelchair-bound and found that nothing was too much trouble."

C K
carehome.co.uk rating: 4.83 out of 5

"Cookridge Court Care Home is a lovely, friendly place. The staff are so caring and look after the residents so well. The home is welcoming, modern throughout and exceptionally clean (like a five-star hotel). Always plenty of activities and always plenty of food at mealtimes. Well recommended."

Eleanor M
carehome.co.uk rating: 5.00 out of 5

"My husband has been living in Cookridge Court for almost 5 years and has always been happy. The staff are excellent but have been brilliant over the past few months. The food and activities are good. We have no complaints at all, the carers have become friends who have been much missed."

H B
carehome.co.uk rating: 4.75 out of 5

"Visiting my cousin after she had settled into Barchester Cookridge Court Care Home after being ill myself I am amazed at how well she looks and seems so happy with you. She tells me 'always something going on' and has company! On each occasion, I am amazed at the ratio of staff and kindness of all your lovely staff. Yesterday she didn’t expect me and I went onto the top floor where 2 staff members were with a lovely lady, they were very caring key helping her drink with a straw and I saw the tenderness showed by the lady herself, wrapping her hands around the nurse concerned as a way of thanks. After taking my cousin for coffee in the entrance, which she loved! We returned to her floor and again I saw the same nurse gently encouraging the lady to drink some water, again with the same kindness. It is so reassuring that my cousin has the wonderful care which she truly deserves in this later stage in her life. Knowing she is treated with dignity, and care which is so very genuine. Thank you!"

A B
carehome.co.uk rating: 5.00 out of 5

"We have been very pleased with all the care and assistance and love show by all the staff. My husband had a very happy respite at Barchester Cookridge Court Care Home. All the facilities, drink, food and rooms are excellent. Thank you."

Pushpa K
carehome.co.uk rating: 5.00 out of 5

"I visit my nana weekly and it is a pleasure visiting this care home. The staff are so friendly and you can tell they genuinely care about the residents. The staff go out of their way to make you feel at home and enjoy your visit, so much so that even my two children love visiting. I feel relieved that my nana is in such a lovely place and I'm reassured she is getting the best care. The care home is always immaculate and doesn't feel like an 'old people's home' which makes it so much nicer to visit."

S H
carehome.co.uk rating: 5.00 out of 5

"Top class and most importantly my mum is very happy."

Paul W
carehome.co.uk rating: 4.83 out of 5

"Well organised, had good staff, good food, and an excellent afternoon. Many thanks. The overall experience of care home in general is excellent."

Graham H
carehome.co.uk rating: 5.00 out of 5

"We are very pleased with how Mum has settled in since January this year which is very much down to the excellent care she has received from you. Better now that she is receiving full-time care and she is eating and sleeping well. The communal areas are beautifully furnished. The bedrooms could do with a little refurbishment."

A C
carehome.co.uk rating: 4.75 out of 5

"On my visit, I was made to feel very welcome and relaxed by the friendly atmosphere, both the staff and the residents all seemed to be happy and content. It was very satisfying to see my mother-in-law so content and enjoying her new surroundings and company. Thank you very much Cookridge Court for the care and professionalism you show, long may it continue."

Martin H
carehome.co.uk rating: 5.00 out of 5

"I made the very difficult decision of putting to put my mum into a care home. I now realise it was one of the best decisions I have ever made. My mum has settled very well, she is more energised and motivated than I have seen in the past few years. This is due to the care, professional and dedicated staff. Nothing is ever too much trouble for them, whether it's just chatting, entertaining them or encouraging the residents to get involved with the activities. Cookridge Court is the care home I would highly recommend."

Janice H
carehome.co.uk rating: 5.00 out of 5

"The staff are very helpful and thoughtful. Come to the Coronation party and it was well organised. The entertainment was good and the food was nice."

Melanie S
carehome.co.uk rating: 5.00 out of 5

"Mum seems happy and is allowed to move in her section easily. She is happy with the food and her room."

A S
carehome.co.uk rating: 3.64 out of 5

"Very good, clean, friendly. Very good staff, excellent food and a high standard of care."

T M
carehome.co.uk rating: 5.00 out of 5

"Lovely home, staff always pleasant and greet my aunt. Always happy to help with any requests or queries we have when we visit. My aunt seems very happy and has settled well."

Louise F
carehome.co.uk rating: 4.83 out of 5

"My mum is very happy here and really enjoys dealing with the staff. My family think the staff are delightful. A real credit to their profession."

Martin S
carehome.co.uk rating: 4.50 out of 5

"My husband was a resident in Cookridge Court for four weeks and settled quickly. I was completely satisfied with his care. The staff were capable and friendly and treated him with dignity and respect. They had time for one to one chats and took an interest in him and his welfare. I wholeheartedly recommend this home."

Jean G
carehome.co.uk rating: 4.75 out of 5

"A brilliant care home in every aspect. My mother had dementia and stayed on Grange until she finished her days there. Throughout her time in Cookridge Court, the carers were fantastic. They know and understand the personalities of all the residents and sensitively address their individual needs. All the staff at the home always had time for my mother, responding to her affectionate ways and we always were greeted warmly on our visits. Mum's young grandchildren were also most welcome. All the staff - housekeeping, technicians, laundry and obviously the carers work very hard - nothing was too much trouble. We're so glad we chose Cookridge Court. A big thank you to you all - true professionals."

Cathy V
carehome.co.uk rating: 5.00 out of 5

"In my personal opinion, Cookridge Court has, without doubt, extended my mum's life. I think without her going into Cookridge Court, she would have definitely passed away in 2015. All the carers who work on Iveson do their duties with smiles on their faces. They absolutely love their jobs."

Granville W
carehome.co.uk rating: 5.00 out of 5