Meet the Elm Bank Care Home Team

Hello, my name is Amanda and I'm the Non-Clinical Head of Care here at Elm Bank. I joined the team in 2018 as a Care Assistant on our residential community for people with lower support needs before progressing to Team Leader on our Daisy Lane Community for those living with dementia.

I am proud to be part of a home that delivers care based on each person's individual needs, and provides support with respect and dignity. When I’m not at work I love spending time with my little boy, or going shopping, and I enjoy eating out and going on holiday with family.

Hello. I am Maxine, I have been a team member at Elm Bank since 2014 when I joined as a Senior Carer and now Head of Non-Clinical Care for Blossom Trail. I have 20 years’ experience working in the care sector and qualified to NVQ3 in Health and Social Care. The experience has provided me with knowledge in my observation of residents and I can identify individual needs in a quick reactive manner.  

In my role I support residents to make sure their everyday health needs are provided for, including administering of prescribed medication and carrying out regular health checks. I enjoy the company of residents and I take pride and value in making sure they are comfortable with everything they need. I enjoy listening to their life stories and reminiscing over photos, this encourages the social interactions. I also like to help with Elm Bank’s activities team and with meal times too, at Elm Bank we are passionate about the whole team approach and this encourages residents to participate and socialise.

Hello. I am Sue, the Night Team Leader at Elm Bank. Our friendly team takes over when the day staff go home. We provide all the care and support residents need at bedtime, throughout the night, and when they wake up in the morning. We support people at the times they want it - not everyone wants to go to bed at the same time. We enjoy being with residents as they are winding down with TV or a book, and we make them as comfortable as possible for a good nights sleep with whatever they like for their bedtime routine - a cup of cocoa and an extra pillow maybe.

Hello, my name is Anna and I'm the Home Administrator here at Elm Bank. I have over 15 years’ experience in Admin/Finance as well as experience as a support worker supporting adults with learning difficulties.

I am proud to be part of a home that delivers care based on each person's individual needs, and provides support with respect and dignity. I work very closely with the General Manager and all the team to ensure our home's high standards are maintained. When I’m not at work I love spending time with my 2 children and husband, going to country parks, day trips and having many family get together's.

Hello. I am Tina, I have been a team member at Elm Bank since 2023 and began my career as a Team Leader and was upskilled to Head of Care before moving my role to become Activities Coordinator.

I am passionate individual with vibrant character and my goal is all about life enriching activities that enhance the lives of our residents. I ensure that the entertainment is stimulating and is inclusive of all our residents no matter their challenges. It is important to me that our weekly calendar offers rich experiences with music from live entertainers, visits to various locations outside the home of interest, as well as arts and crafts tailored to individual abilities. We are a pet friendly home and fully support the benefits animal therapy can bring to the lives of our residents and welcome animals of all kinds to the home on a regular basis.

Getting to know our residents better is so important to me, and through regular family and friends’ meetings we can gain a greater understanding of their loved ones' interests and life prior to joining Elm Bank that will make for a richer activities program to be developed. I look forward to getting to know you, and your loved ones.

We are always open to new ideas. If you would like to get involved in any of our Life Enrichment activities or have a skill, or project you'd like to share with our residents, please click here to contact me direct. New entertainers and community links are always welcome.

Hello, my name is Sharntelle and I am the Senior Head Chef at Elm Bank care home.

I ensure we offer a choice of delicious meals, three times a day, to meet residents' food preferences and dietary needs. I love cooking and I take the time to speak to residents about what food they enjoyed or weren't so keen on. We include special requests and residents' favourites in our menus, and we provide cakes and biscuits to go with morning and afternoon refreshments. We also cater for special events, food-related activities and all the birthdays and other celebrations here at Elm Bank. I manage the great kitchen team here which includes a Second Chef, Kitchen Assistants and Dining Hosts.

Hello, my name is Rob and I'm the head of the maintenance team here at Elm Bank care home.

My role is to ensure that my team and I keep the Elm Bank home maintained to the highest standard, ensuring that the residents are kept safe and comfortable at all times.  Prior to joining the Barchester team I worked in the motor trade as a after sales manager. In my spare time I like to go hill climbing, holidaying in my caravan with my family and riding my motor bike. 

Hello. I am Anthony, I have been a team member at Elm Bank since 2023 returning after a short break. I have worked in the same career for the past 15 years and bring a wealth of experience and knowledge. I have worked around the world on cruise ships, I have had the pleasure to meet a number of nationalities and experience different cultures. I have been involved in many environmental health inspections which in any care setting is essential for the health of the residents and staff.

I am passionate about the work I do here at Elm Bank and the impact that my team makes on the home and share my skills and knowledge to ensure all the home environments are safe and to the highest standard which gives me satisfaction.

The residents enjoy the social side of having the team clean their home, room and spaces in which they live. Some of our residents enjoy being involved with the cleaning aspect of their rooms, whether this is just to dust and chat or to visit the laundry room to enable the ironing of their own shirt. Our residents become part of our daily life and it is easy to have a bond 

Hello. I am Naomi, I have been a team member here at Elm Bank Care Home since 2012 as a Care Assistant which I had the pleasure of holding this position for 7 years. I had the opportunity for a new challenge within Elm Bank and for the past 5 years I have been an Administration Assistants and Receptionists.

 Working as part of the administration and receptionist team allows me to provide a warm and engaging welcome to all residents, their families and other visitors, which is important to me as this ensures they are receiving individual and high-quality friendly care from the moment they arrive at our front door. 

I understand the value and quality of spending time with family members, especially those that are unable to care for themselves and this passion comes from the importance of time spent with my own family when not working.

Hello. I am Isabel, I have been a team member at Elm Bank since 2010. I began my career in care homes in 2007.

As the first point of contact I have the pleasure of meeting our residents and their families on a daily basis, it is important to me that families and residents see a familiar face especially for new residents where I can provide reassurance, I know this can be such a big step and a turning point in their lives. In my role I also support with enquiries and conduct show rounds, I love to show the home off! I also ensure that all visitors are welcomed into the home and support our fabulous activities team.

We welcome local community groups to use our lounges for group sessions. Please pop in and have a chat with me as I enjoy meeting people and I'm always proud to show people around Elm bank. Every day is different here!

I am an avid reader of history, this can build a rapport with many of our residents who reminisce about their lives and who also have a love for history. I share the same family values that I see from our residents families when visiting their loved ones in the home, through the love of spending time with my family and grandchildren, that is very important to me. I have recently re-joined the Skittle team and enjoy social time.

Hello. I am Danni, I have been a team member here at Elm Bank Care Home since 2021 originally as a Care Assistant and for a period of time was upskilled to Senior Care Assistant. I was offered a new opportunity working within the Administration team as a Administration Assistant which I enjoy greatly, this allows me to interact more with residents, families and visitors to our home. I still have a small Care Assistant role of which I am passionate about, spending time with the residents and providing the same care as I would expect for my own family members. I was always drawn to the care sector, helping others and through Elm Bank I was given that opportunity to learn and grow with my development and Knowledge.

My care and passion come from the recognition of spending quality time with my family, visiting my Nan often and doing things for her where and when I can.

Hello. My name is Glenys and I'm the Resident Ambassador here at Elm Bank care home - Welcome to our beautiful home.

I've lived at Elm Bank since January 2023 and know the staff really well. I enjoy attending the activities and love being the liaison point between my fellow residents and the Management team here at Elm Bank. My role is to offer support to all our residents and on hand to express the wishes of my fellow residents by being an active voice on their behalf.  I'm also very happy to meet prospective residents to give them an independent review of life within our home.

Hello, my name is Manpreet. I have been working at Elm Bank care home since 2019. I enjoy my role as a carer and love working in this beautiful home. It is a pleasure to support our residents, making them happy everyday is so important to their continued wellbeing. Discovering about their lives before living at Elm Bank is so rewarding and helps create wonderful friendship bonds.

Hello. I am Mark, I have been a team member here at Elm Bank Care Home since 2015 as part of the Activities Team.

I am honoured and privileged to work for the residents, providing them with an array of different activities and events that the activity team works so diligently to provide. The best thing about the work that I do is bringing the joy and pleasure to the residents. The activity and social interactions uplift their day and involvement of inclusion through getting to know our residents individually, their history, the work they did and passions in their personal life aids us to provide entertainment that they will enjoy. This gives me a sense of utopia.

I am known for my cheery character and you will hear me laughing with the residents as we partake in activities and reminisce of their lives, achievement and goals. 

Hello, my name is Dale and I'm part of the Activities team here at Elm Bank care home. My role, and that of the team is to enrich the lives of our residents by providing stimulating and person-centred activities, entertainers and outings. I believe music is a great way to express one's feelings and personality and look forward to listening to the sound track of our residents’ lives.

Hello. I am Sophie, I joined Elm Bank Care Home in 2015 as the weekend kitchen assistant and was upskilled to my current position as Second Chef. 

I have a passion and love for food, and this is even more so in my passion for baking. Birthday celebrations for the residents allows me to be creative and individual, giving residents the best birthday cake possible, especially 100th Birthday cakes which are always a very special celebration here at Elm Bank. I love meeting the residents and spending time with them to explore their most loved foods and dietary needs to ensure they are being catered for individually. 

Having completed both NVQ level 2 & 3 this knowledge, training and understanding of the preparation and nutritional values in food ensures that menu choices are of a high quality.

Having a passion about the care we provide here at Elm Bank comes from the quality support system within my own family and friends which I value.

Hi, my name is Steve and work as part of the Housekeeping team here at Elm Bank. I re-joined the team in 2023 after a short break, I have over 8 years’ experience of working within this beautiful home and it's good to be back!  I adore our residents and have the daily privilege of being able to maintain their living space 'just the way they like it'. In my spare time, I enjoy watching all sports and going on long country walks.