Meet the Florence Court Care Home Team
Great care is delivered by great people and a committed and well-trained team, with a caring and inclusive view on life. This carefully selected team are in place to ensure that residents enjoy their time at the home and are supported to live life to the fullest. Meet the General Manager, Sarah Lewis, who can tell you more about what life is like at Florence Court:
Sarah Lewis
Hello, My name is Sarah and I am the General Manager here at Florence Court Care Home.
I have worked in care for over 20 years, with the last 2 and a half of those being the deputy manager here in Florence Court.
I am extremely proud of the outstanding and fulfilling care that we deliver on a daily basis, enriching the lives of our residents is extremely important and being able to do it in this amazing environment is wonderful.
I was really excited to progress in my career and I have been extremely well supported by Barchester to do this. It brings me great joy to be the manager of such a beautiful home, with an extremely hard-working team. Supporting our residents in this luxury setting is a privilege.
My door is always open and I look forward to continuing to support our residents, families and staff here at Florence Court. I am also excited to welcome new families and residents to our beautiful home.
My home life can get very busy with 4 dogs, a cat and 2 children but I love every minute of it and wouldn't change it for the world.
Louise Stockton
Hi, my name is Louise. I am the Deputy Manager at Florence Court.
I have worked in the care sector for the last 25 years. My background is primarily in dementia care, so I love supporting the residents in our Memory Lane Community as it brings me great joy and a huge sense of achievement. Caring for our residents in this beautiful setting alongside my team is something I love, and being able to help enrich everyone's lives here at Florence Court is an honour.
In my spare time, I live a busy family life with my daughter, husband, cats and dogs! I also enjoy socialising with my friends and colleagues from Florence Court as they have become my work family.
Debora Fitton
Hello, I'm Debora and my main responsibility is to guide residents and their families through the challenging process of selecting a Care Home that best suits their individual needs.
I take great pride in ensuring that our home offers the very best choice in terms of Care Options, Activities and Entertainment, Daily Menus, beautifully appointed rooms and a welcoming, caring and knowledgeable team.
My career began in the hospitality industry and then expanded into Events, Marketing, Sales and PR. Before joining the team here, I have worked within the Health Care Sector since 2002. I look forward to welcoming you to our beautiful home!
My passion outside of work is caring for and showing my dogs. I live in the New Forest with my husband, who shares my fondness for the outdoor life with our dogs, rare-breed chickens and multiple fish!
Lisa Quayle
Hello, my name is Lisa, and I am the Administrator at Florence Court.
I've worked in the care sector for over 10 years and I pride myself on delivering excellent customer care and really enjoy the warm and friendly atmosphere of our home. Since joining Barchester, I have progressed my career from receptionist to my current role. I am currently studying additional business qualifications in my spare time. I am very appreciative of the support I am given by Barchester and my manager to facilitate this.
You will still find me in the corridors chatting away to residents and families, as I am passionate about providing a positive resident experience and the exceptional care they receive here at Florence Court.
Outside of work, I enjoy spending time with my daughter, my family and friends. I love walking Marley, my dog, who is a Sprocker.
Jessica Duery
I have been working in the Care Sector for 5 years and started out as a Domestic and Laundry Assistant. I decided that I wanted to progress my career in an activities capacity, so I became an activities provider, then progressed to an Activities Co-Ordinator which I did for 2 years prior to joining the team at Florence Court.
I have a real passion for Activities and get a great deal of pleasure in enriching the residents' lives through meaningful activities. I love getting to know the residents and spending time with them finding out what they love to do. Every day is very different and rewarding.
I am currently studying to advance my knowledge and career path. I am very grateful for the support Barchester gives to enable me to do this.
When I'm not at work, I love to travel and visit new places. I also enjoy the time I spend with my cocker spaniel, Cooper.
Stephen Lewis
I have been a chef for over 35 years I started my career in hospitality by studying at Highbury College, where I achieved my City & Guilds qualification and a catering diploma.
I left college and went straight to London to work in a high end restaurant in Knightsbridge. From London, I worked abroad for a few years, including France, Italy, Switzerland and the Channel Islands.
I accepted the role as Head Chef within Barchester's Florence court to give myself a better work life balance after working many years in hospitality.
Brad Lewis
Hi, my name is Brad and I am the head of maintenance.
I have been a gas engineer for over 20 years and am now enjoying a new challenge here at Florence Court. The role is so diverse and no day is the same, making the job engaging and satisfying.
Outside work, I enjoy going to the gym, taking part in running events, playing golf and spending time with family and friends.
Rebecca Derham
My name is Rebecca. I have been working at Florence Court since the Autumn of 2021.
I have been a Head Housekeeper for 6 years in other care homes and have worked in all sorts of environments.
I enjoy my job as Head Housekeeper as I love to make a difference in peoples' lives, especially our residents. Florence Court is a beautiful home, and I am very proud to be working here and for the Barchester Group.
Eddie
Eddie, is a valued member of our community and we are thrilled to have him to represent our residents. He is always keen to get involved with helping both staff and residents in daily lives here at the home. This includes gardening, maintenance, activities, he has even written and hosted his own pantomime!
As Resident Ambassador, Eddie serves as a voice for residents in communicating their wishes, suggestions and feedback to our staff members. He makes such a positive impact in our home.
Deborah Osgood
My name is Deborah. I've been working in the care sector for over 30 years.
I have developed a wealth of experience and knowledge in my field, which I am delighted to bring to Florence Court. In previous roles, I have been a Deputy Manager and a Registered Manager.
I joined Barchester's Florence Court in 2021, and I am enjoying being part of such a wonderful team.
Sasha Wills
Hello, my name is Sasha, and I am a Care Community Lead.
I have worked in the care industry for over 8 years. Spending quality time with our residents is my favourite thing as well as learning about each of their unique stories.
I feel very blessed with my career progression within Barchester, and I am looking forward to continuing to provide our residents with the best possible quality of life.
Debbie Reynolds James
Hi, my name is Debbie, Care Community Lead for our Memory Lane community.
I started working in the care industry after caring for several family members, in particular my mother, who was living with Dementia. This was a true eye-opener to how dementia can change a loved one. This made me determined to share my knowledge and help our residents live happy and fulfilled lives, with a dementia diagnosis.
Sammie Brown
Hello, I'm Sammie and I joined Barchester's Florence Court Care Home when it first opened in 2021.
Since I started working in the care sector, I have progressed in my career and have studied and passed, with distinction, Level Three Diploma in Adult Care.
I love the rewards that my job gives me and supporting our residents within the home to live fully enriched lives. This is the element of the role I feel most proud of.
Claire Wearn
My name is Claire and I have worked at Florence Court since it first opened.
Memory Lane is my favourite community, so I am very proud to be a Dementia Champion. I am an excellent listener and enjoy gaining residents' trust to break down their barriers to help them feel more safe and at home here at Florence Court.
Karen Davis
My name is Karen. I am a Care Assistant here at Florence Court.
Although I am fairly new to the care sector, it is something I have always wanted to do. I enjoy the type of care that our Memory Lane residents require and am so proud to be their advocate.
Emma Perry
Hello, my name is Emma and I have worked at Florence Court since 2021.
I love seeing our residents laugh and smile and our amazing food is a great way to make everyone happy.
Away from work I really enjoy singing and dancing. In fact, I do that with the residents too!
Heather
Hi, I'm Heather, the hairdresser here at Florence Court.
I love my time with residents, they always have so much to chat about, and it's such a pleasure to do their hair and get to know them all. It is such a social thing to come to the Salon and have a treatment; residents spend most of their time laughing! I am made to feel so welcome.
In my free time I love to dance and listen to music. I'm getting married in 2025, and I'm being given lots of advice from residents who got married before I was even born.