Reviews for Fordmill Care Home

Staff always very polite, and supportive towards myself when visiting and to their residents

Staff are always friendly and caring with residents and relatives when visiting. There's a great variety of activities for residents to join in with if they wish.

The staff at Fordmill, Montrose Ground floor were absolutely amazing with the care and compassion while taking care of my mum, during her stay when she was at "end of life care"
Huge thanks to Sandra on night duty and Laura on day shift. Their care, compassion and professionalism was outstanding!
Thank you from the bottom of my heart!

Fordmill has brought peace, care (both physical and emotional) , compassion and laughter to my mother in her later years. All her needs are met in a very clean, beautiful, warm, welcoming environment.
All staff (from the various departments), are very friendly to my mother and our family and we're made to feel welcome. They look after all aspects of my mothers health and liaise with us regarding any issues which is reassuring.
I wish to say a big Thankyou to all staff for their ongoing care and compassion to mum👏👏.
And a special thankyou to the Activity Organiser Gulia Constandache. Your 1 in a million!!! Your ideas are brilliant, and your enthusiasm passes onto your team (Moira & retiree Lullivine), staff and residents and also visitors! The joy and laughter is so lovely to see. It's a gift you have Gulian.
Thankyou to manager Aileen and your staff.

The staff at fordmill go above and beyond for the residents. The home is like a hotel, warm, clean and luxurious. The staff are special people, caring and kind, overseen by the professional manager who involves herself in every aspect of the home and makes sure it runs like clockwork. Fordmill is full of life due to the entertainment team. The grade 6 for their care inspectorate for excellence was very well deserved and cannot recommend this team enough.
Thank you for everything you do

"My cousin spent his final year in Fordmill, suffering from a terminal illness. He was so well cared for, that his life expectancy, initially 6 weeks, was extended by a year. He was very content, despite being bedridden, due to the excellant care and attention given by all staff members. He especially enjoyed the food, and we enjoyed the cakes with our cuppa on our visits. It gave us peace of mind that he was happy there."

M G
carehome.co.uk rating: 5.00 out of 5

"About 14 years ago my mother passed away here after 2 or 3 happy years here, more recently my uncle passed away after approximately 18months as a resident, as a family we were able to spend more quality time with them both and not have to worry about their day to day stuff when they were at home, the care both were given was excellent. Also 2 of my elderly neighbours have lived here, one recently passed and my other neighbour is loving it, highly recommend,"

F m
carehome.co.uk rating: 4.58 out of 5

"My mother was admitted with stage four cancer, dementia and diabetes. As a family we knew she did not have much good days left ahead of her. However the staff - to a man - looked after both my mother and father - who visited every day, with love and dignity. As a family we are truly grateful for everything you dad to make mum's final days comfortable and enjoyable as they could be."

Michael W
carehome.co.uk rating: 4.67 out of 5

"Our father passed away 2 weeks ago, having spent the last 5 years as a resident of Fordmill, I very much doubt if we would have had him with us that long, had it not been for the wonderful care provided by the staff and management. They literally became his second family with their compassion, skilled work and great personalities. He was always very contented when we visited, and never once told us that he was unhappy with his situation, or any member of the team. Barchester are truly fortunate to have a care home like this within their organisation."

Gordon B
carehome.co.uk rating: 5.00 out of 5

"We were a family with no experience of a Care Home. From the moment we were met in the foyer in March 2024, with our mum, the staff have gone above and beyond to make her and the residents happy and well cared for. From Management to catering and cleaning, not forgetting the professional nurses, they are unsung heroes. The entertainment team, enjoy themselves too with entertainment which is both relevant and fun. Mum loved the church services and visits from schools, nursery schools, dancers etc. Really big thanks."

Rhona A
carehome.co.uk rating: 5.00 out of 5

"A very humble experience seeing a loved one taking much needed rest at the end of life. The care she was provided with was second to none. The care staff go above and beyond becoming family members to our loved ones. Such special memories created within the home not just a care home but an actual home to residents. Lovely setting."

A S
carehome.co.uk rating: 5.00 out of 5

"My wife is unable to walk or stand (advanced MS) so "activities" are not relevant. She is a bit 'fussy' about food and is gluten intolerant. However, the home went to great lengths to provide her with a choice at each meal. This was a 3 week respite care that was mostly paid for by my local council, cannot comment on value for money."

Trevor S
carehome.co.uk rating: 4.90 out of 5

"Found all the staff helpful and compassionate. My mum was in for 4 months and didn’t have any complaints. The home was in good condition and the food looked as if it was of a good standard with plenty of activities."

C B
carehome.co.uk rating: 4.08 out of 5

"Mum enjoys participating in the various activities and socialising with her peers. The staff are kind, friendly and helpful. Mum likes the food and enjoys the company of the other residents in the dining room at mealtimes. The GP, hairdresser, dentist and chiropodist visit the home as required by the residents. Visitors are made to feel welcome. Mum is well cared for."

Shona M
carehome.co.uk rating: 5.00 out of 5

"I only saw caring, compassionate and friendly staff who were focused on making my mum's stay as comfortable as possible. They also tried to ensure that they knew her individually, especially her likes/dislikes. When Mum became unwell, they were quick to treat her and involve the family and together do what was right for her. During Mum’s end-of-life care, all the staff were exceptional. They were also very kind to our family, continually checking if we were doing ok and providing us with refreshments."

R B
carehome.co.uk rating: 4.92 out of 5

"Our mum moved into Fordmill in October. She was known to be difficult but all of the staff have been accommodating and saw to Mum's needs at all times. She was always treated with care and compassion and, whilst she was at the end of life, all staff treated us all with care and compassion and ensured we were always offered food and drinks. Exceptional."

Agnes B
carehome.co.uk rating: 4.50 out of 5

"I have to say that during the time spent in Barchester Fordmill Care Home, my mother was very well looked after and cared for. All staff are very friendly and polite. All in all, my mother had an excellent experience in the four weeks of respite that she received."

Michael P
carehome.co.uk rating: 4.92 out of 5